Get Mapped: Using Value Stream Mapping to Create a DevOps Adoption Roadmap

1
Presented by:
© IBM Corporation
Get Mapped: Using Value
Stream Mapping to Create a
DevOps Adoption Roadmap
Sanjeev Sharma
CTO, DevOps Technical Sales and
Adoption
IBM Distinguished Engineer
@sd_architect

2 © IBM Corporation
Agenda
 ‘Lean’ DevOps
 DevOps in a (real) hybrid world
 Addressing bottlenecks with DevOps
 Creating a DevOps culture
 Next Steps

‘Lean’ DevOps
The Process

DevOps: Origins

DevOps in the Enterprise: Multiple Bottlenecks
Product Owner
Senior
Executives
Users Domain ExpertsAuditors
Gold Owner Support Staff
External System
Team
Operations
Staff
Team MemberTeam Lead
Team MemberTeam Member
Line-of-
business
Customer

DevOps
approach:
Apply Lean
principles
accelerate
feedback and
improve time
to value
People
Process
Line-of-
business
Customer
1
3
2
1. Get ideas into production fast
2. Get people to use it
3. Get feedback
Leverage feedback across the Delivery Pipeline
to Continuously Improve:
I. Application Delivered
II. Environment Deployed
III. Application and Environment Delivery Process

DevOps is not
one of these
things… It’s all
of them!
People
Process Tools

Delayed learning is why waterfall fails
Feedback:
Months or years to learn
if ideas / requirements
match the market need
Idea
Development
Integrated test
Release
Feedback:
Weeks or months
to validate code
matches original
requirements
Requirements

Lean & Agile
are at the
heart of IBM’s
DevOps
approach
– Balance efficiency and effectiveness to
– deliver the right things right!
Reduce work
Eliminate
bottlenecks and
waste
Fast response
times
Small batch sizes
Continuous
feedback
LEAN
AGILE
Efficiency
Effectiveness

The Critical
Measure of
DevOps
Success
The Hidden
Factory
Opportunity
80%
20%
50% 50%
Waste
Productive
Hidden Factory= additional value you could create if you
eliminated waste and redirected those resources to innovation
DevOps
Transformation

DevOps in a (real)
hybrid world
Hybrid applications, teams,
development, deployment

The new world
is Hybrid

Applications and teams are “hybrid”
Rapid iterations
Cloud
Slower iterations
Behind the firewall
Alignment
Continuous synchronization
and planning
Continuous testing
Continuous deployment
and monitoring
Plan Develop Build Test Deploy Production
Plan Develop Build Test Deploy Production

Development is “hybrid”
SCM
Build /
CI Server
Unit testing
Test Automation
Test Stubbing
Delivery
Pipeline
Environment
Configuration
Automated
Monitoring
Cloud
Asset
Repository
Configure:
Develop Deploy StagingBuild Package TestSCM
• Applications
• Middleware
• Databases
Production

Deployment Environments are “hybrid”
SCM
Build /
CI Server
Unit testing
Test Automation
Test Stubbing
Delivery
Pipeline
Environment
Configuration
Automated
Monitoring
Asset
Repository
Configure: • Applications
• Middleware
• Databases
Develop SCM Deploy Staging ProductionBuild Package Test
Cloud

Value Stream
Mapping
Addressing bottlenecks
with DevOps

Bottlenecks in
your Delivery
Pipeline
Address issue of
congestion in
software delivery
1 per min 1 per min
4 per min 1 per min
4 per min 4 per min

Mapping your Delivery Pipeline
Idea/Feature/Bug Fix/
Enhancement
Production
Development Build QA SIT UAT Prod
PMO
Requirements/
Analyst
Developer
CustomersLine of Business
Build
Engineer
QA Team Integration Tester User/Tester Operations
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Infrastructure as Code/
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Metrics - Reporting/Dashboarding
Tasks
Artifacts

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Rigid ‘One-size-
fits-all’ Development process
Solution: Agile Transformation with
‘Risk-Value’ based Process
Variants

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Ticket Based
Environment Provisioning
Solution: Cloud Hosted
Developer ‘Self-Service’

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Weekend long
Deployments that often fail
Solution: Frequent Deployment
of Small Batches of Change

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Late Discovery of
Architectural Fragility
Solution: Agile ‘Shift Left’
Integration Testing to early in
LifeCycle

Delivery
Pipeline
Optimization:
Large Bank
• Challenge:
– Developers were creating daily builds
– QA team had a 3 – 5 day cycle time
• Bottlenecks Identified:
– Large Sizes of Testing Deployments
– Lack of Deployment Automation
– Ticket based manual environment provisioning
– Lack of reliable source of Test Data
• Solution:
– Deployment Automation with IBM UrbanCode
Deploy
– Cloud hosted ‘on-demand’ environments with IBM
UrbanCode Deploy with Patterns
– Test Automation and Service Virtualization with IBM
Rational Test Workbench
– Test Data Management with IBM Optim Test Data
Management

End-to-end testing with Continuous Delivery and Test Virtualization
Databases Mainframe
applications
Third-party
Services
Rational Test Virtualization Server
Databases Mainframe
applications
Virtualized Services
SCM Build
Deploy
Test
RTW
plugin
RTVS
plugin
Actual Services
Optim
plugin
Optim Test Data Management
UAT
UrbanCode Deploy
Extract Data,
Insert Data,
Convert/Mask Data
Update Data
Configure and
start Virtual
Services
Deploy App and
Configure
Middleware
Deploy what is ready, virtualize the rest24
Cloud Platform
Test Data
Management IBM Security AppScan

Databases Mainframe
applications
Third-party
Services
Databases Mainframe
applications
SCM Build
Deploy
Test
RTW
plugin
RTVS
plugin
Actual Services
Optim
plugin
UAT
UrbanCode Deploy
Extract Data,
Insert Data,
Convert/Mask Data
Update Data
Configure and
start Virtual
Services
Deploy App and
Configure
Middleware
Cloud Platform
Test Data
Management
IBM UrbanCode Deploy:
• Continuous Delivery to Dev –
Test environments
• Configure Middleware and
Environments
• Configure Virtual Test
Servers
• Inventory Management
• Security Management
Challenge Addressed:
• Developer Self Service for
end-to-endTesting
IBM Security AppScan

Databases Mainframe
applications
Third-party
Services
Databases Mainframe
applications
SCM Build
Deploy
Test
RTW
plugin
RTVS
plugin
Actual Services
Optim
plugin
UAT
UrbanCode Deploy
Extract Data,
Insert Data,
Convert/Mask Data
Update Data
Configure and
start Virtual
Services
Deploy App and
Configure
Middleware
Cloud Platform
Test Data
Management
IBM Rational Workbench:
• Virtualize Services for
testing
• Manage Virtualized Test
environments
• Integration testing
• Performance testing
• Security Testing with
AppScan
• Early testing (Shift-left)
• Continuous end-to-end
testing
• Remove dependencies on
back-end service availability
for testing
• Remove dependencies on
test environment availability
• Virtualize expensive
mainframe services

Databases Mainframe
applications
Third-party
Services
Databases Mainframe
applications
SCM Build
Deploy
Test
RTW
plugin
RTVS
plugin
Actual Services
Optim
plugin
UAT
UrbanCode Deploy
Extract Data,
Insert Data,
Convert/Mask Data
Update Data
Configure and
start Virtual
Services
Deploy App and
Configure
Middleware
Cloud Platform
Test Data
Management
IBM InfoSphere Optim:
• Test Data management
• Mask and provide sets of
test data for Continuous
Testing
• Test Data Management

Databases Mainframe
applications
Third-party
Services
Databases Mainframe
applications
SCM Build
Deploy
Test
RTW
plugin
RTVS
plugin
Actual Services
Optim
plugin
UAT
UrbanCode Deploy
Extract Data,
Insert Data,
Convert/Mask Data
Update Data
Configure and
start Virtual
Services
Deploy App and
Configure
Middleware
Cloud Platform
Test Data
Management
IBM Cloud Orchestrator:
• Dev-Test-Prod Environment
Provisioning
• Environment Orchestration
• Environment Management
• Orchestration and
Provisioning

Multi-Platform Application Deployment Automation
Visibility and automated control of your application deployment process
Middleware
team
Mobile App
Team
Backend Systems
of Record
UrbanCode Deploy
Test SIT UAT Production

Application Deployment to Hybrid Environments
Mobile Device
Cloud
Traditional
Mainframe
IDE CI Tool
Built
Artifacts
Deliver
Request
Build
System of
Engagement
System of
Record
IBM UrbanCode Deploy
IBM UrbanCode Deploy with Patterns
IBM UrbanCode
Deploy
Develop DeployBuildSCM

Application Deployment to Hybrid Environments
IBM UrbanCode Deploy
with Patterns
IBM Bluemix
Cloud
Foundry
On-prem IaaS
On-prem Traditional IT
IBM Cloud Orchestrator
IBM PureApplication System
IBM Cloud Manager
with OpenStack
31
Virtual
Machines
Docker
Containers
IBM UrbanCode Release
Systems of Engagement
Systems of Record

Creating a
DevOps culture
And now for the hard part…

It’s all about
the people
Building a DevOps Culture grounded
in lean and agile principles:
– Everyone is responsible for Delivery
– Common measures of Success
– Don’t under-estimate the value of training
and skills enablement!
Product Owner
Senior
Executives
Users Domain ExpertsAuditors
Gold Owner Support Staff
External System
Team
Operations
Staff
Team MemberTeam Lead
Team MemberTeam Member

DevOps – Key
Takeaways
1. DevOps is about transforming application
development and delivery in order to accelerate
digital innovation.
So DevOps is a topic for both business and IT roles
in the organization.
2. You don’t buy DevOps, you do DevOps. DevOps
is an approach, a mindset – a combination of culture,
process and technology (including infrastructure,
tools and services).
3. DevOps is not only about the hand-off between
Development and Operations. DevOps is about
applying lean and agile principles across the
application delivery lifecycle (biz-dev-test-deploy-
operate) to achieve continuous delivery of digital
innovation.
Map your Delivery Pipeline to find the bottlenecks!

Next steps
Where can I learn more?

How to get started?
1
Get Mapped – Value Stream Mapping Workshop
Assess current state & determine bottlenecks
Define operational framework – organization, process, technology
Define actionable, prioritized roadmap with pilots
2
Build & Pilot
 Build / create the DevOps framework
 Address gaps between current state and end state
 Conduct pilots
3
Optimize & Expand
 Optimize framework
 Onboard next set of applications
 Continue to monitor and measure impact
Start Here

Voice of the IT – Senior Application Development Executive
Listen:
Steve Farley @ IBM Innovate 2014
(start @ 1:09:40)
Carmen DeArdo @ DevOps
Enterprise Summit 2014 (start @
11:30)
Steve Farley and Carmen DeArdo on
Agile and DevOps @ Nationwide
Steve Farley, VP Application
Development Center,
Nationwide Insurance
Carmen DeArdo, Director,
Build Technology Leader,
Nationwide Insurance

More executive perspectives on DevOps
Listen:
Snehal Antani @
IBM Innovate 2014
(start @ 0:30)
Gareth Wharton,
CTO, Hiscox
Snehal Antani,
CIO CDF & CIO EA,
GE Capital Americas
“We built software and apps,
such as our award-winning bank
– GECapitalBank.com – from
scratch in weeks to months –
instead of months to years.”
Listen:
Gareth Wharton @
IBM InterConnect
2015 (start @ 16:45)

For Dummies books:
http://ibm.co/devopsfordummies
http://ibm.co/agilefordummies
http://ibm.co/ServiceVirtualizationForDummies
http://ibm.co/ARDfordummies
DevOps Lean Assessment (Beta):
http://bit.ly/IBMLeanAssess
IBM DevOps Page:
http://ibm.com/DevOps
IBM DevOps YouTube Playlist:
http://bit.ly/1fiDOtl
Resources
Continuing your DevOps Adoption
journey

© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for
informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be
responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these
materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or
licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in
which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s
sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or
feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM
products and services are trademarks of the International Business Machines Corporation, in the United States, other countries
or both. Other company, product, or service names may be trademarks or service marks of others.
Thank You

Acknowledgements and disclaimers
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Get Mapped: Using Value Stream Mapping to Create a DevOps Adoption Roadmap

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