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MATRIXX Software
Extending Real-time to
Enterprise
Oisin O’Connor, Director Product Marketing
Barry Carson, Director Sales EMEA
Colin Caskey, Sales Engineering Manager EMEA
ETIS – Billing & Revenue Management Working Group
Copenhagen 15 Oct 2015
MATRIXX Company Overview
MATRIXX sells real-time software solutions to communications service providers (CSPs). MATRIXX is enabling CSPs to
differentiate on customer experience, innovate and profit as they transition to become Digital Service Providers (DSPs)
Real-time Business
Support Software
(BSS): Charging,
policy & analytics
enablement
Key reference customers
A new approach to Real-time BSS based on patented technology that is
fundamentally different from existing real-time applications
2
Investors
Greylock Partners, Adams
Street Partners, Tugboat
Ventures, Telstra Ventures,
Orange Innovacom &
Swisscom Ventures
Designed for
the Digital
Experience
Rich self-care on
Digital Channels
Accurate Balances
& Notifications
Instant Balance
Sharing
Upsell offers linked to
real-time balances
Corporate 100+ Employees,
Headquarters: Silicon Valley & London
Field offices : Auckland, Melbourne,
Singapore, Kuala Lumpur, Miami, Dubai
Team 20+ years real-time software development
Core team working together for 15+ years
DSP
Digital Service
Provider
10/13/2015 ©2015 MATRIXX Software
3
A Digital Experience
for Enterprise
10/13/2015
Enterprise Billing is stuck in the past
• Based on back-office systems &
batch processes from a different era
• No real-time customer visibility
• Interaction via an account manager
… if you can get hold of them
• Long delays in simple admin
tasks…cost centre breakdowns,
unexpected charge queries, moving
employees to new cost centre
©2015 MATRIXX Software 4
Upgrade
needed!
to accurate
dashboards &
real-time
spend controls
10/13/2015
Consumer Digital Experience: Improving rapidly
10/13/2015 5
Best in market
self-care app
Personalized
spend controls
One-click ordering
Accurate live usage
displays (including
roaming)
Users can see their
remaining entitlement in
real-time through a meter
User notifications at
expiry & upsell offers
Swisscom Example based on MATRIXX Software more details
©2015 MATRIXX Software
Key requirements for Enterprise Experience
• Resource pooling & tracking
– Large shared entitlements (mins, text, GB)
– Tools to manage, allocate, share and reallocate
• Self management of groups & hierarchies
– Potentially 1000’s of users across different business units
– A hierarchy (administrator, manager, employee etc.) dictates who can
administer and purchase new services
– Organizational structures change rapidly (new groups, team moves etc.)
10/13/2015 ©2015 MATRIXX Software 6
Key requirements for Enterprise Experience
• Accurate mobile spend forecasts
– Control over unexpected costs in real-time not cost allocation in arrears
– Alerts to prevent and manage departmental and individual overruns
– Tools to accurately forecast the end of month bill
10/13/2015 ©2015 MATRIXX Software 7
Enterprise App Demonstration
10/13/2015 ©2015 MATRIXX Software 8
Enterprise App Demonstration
9
Allocate group balances &
control spend displays
Hierarchy support for
Enterprise groups
Digital Marketplace of
relevant Enterprise offers
Sliders to allocate
group balances
Drill down to
individual usage
Budget Manager: Set
individual, group and
account spend limits
Real-time controls for account
administrators to track and
manage employee usage
10/13/2015 ©2015 MATRIXX Software
10
Network Systems
Partners
1
Network Integration Points
1 Data (GGSN/DPI)
2 Voice (MSC)
3 Provisioning (EAI)
2
Digital Channels
Network Provisioning
Mediation & Billing
Other BSS Systems
3
Solution scope
- Service charging for Voice, Data &
Content, multi-service bundling
- Pre-pay, Postpaid & Hybrid
- Self-care app with rich user control
- Marketplace for Digital transactions
- Notifications with integrated upsell
- Partner enablement
Unified Policy
& Charging
The MATRIXX solution allow DSPs to rapidly launch disruptive service propositions featuring
shared enterprise balances, user personalization, advanced self-care and real-time control
MATRIXX Digital Platform: High Level View
10/13/2015 ©2015 MATRIXX Software
SUMMARY: A DIGITAL EXPERIENCE
FOR ENTERPRISE
Additional services (e.g. data
roaming) are available on-
demand through a dedicated
Enterprise Marketplace
Enterprise
Marketplace
The enterprise can
control the experience
and better manage
employee spend
Enterprise
Control
Track Spend
& Usage
Dashboards for account
administrators to track
usage, purchases and
charges in real-time
Self-service tools to group &
ungroup users, set
departmental limits and
perform budgeting in real-time
Set Group
Limits
©2015 MATRIXX Software 11
Real-time visibility & control
10/13/2015
MATRIXX Software
Thank You
oisin.oconnor@matrixx.com
barry.carson@matrixx.com
colin.caskey@matrixx.com
10/13/2015
Enterprise Control: more solution collateral
©2015 MATRIXX Software 13
eBook (register and download) Product Video (Vimeo)
10/13/2015

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MATRIXX Software: Real-time Digital Experience for Enteprise

  • 1. MATRIXX Software Extending Real-time to Enterprise Oisin O’Connor, Director Product Marketing Barry Carson, Director Sales EMEA Colin Caskey, Sales Engineering Manager EMEA ETIS – Billing & Revenue Management Working Group Copenhagen 15 Oct 2015
  • 2. MATRIXX Company Overview MATRIXX sells real-time software solutions to communications service providers (CSPs). MATRIXX is enabling CSPs to differentiate on customer experience, innovate and profit as they transition to become Digital Service Providers (DSPs) Real-time Business Support Software (BSS): Charging, policy & analytics enablement Key reference customers A new approach to Real-time BSS based on patented technology that is fundamentally different from existing real-time applications 2 Investors Greylock Partners, Adams Street Partners, Tugboat Ventures, Telstra Ventures, Orange Innovacom & Swisscom Ventures Designed for the Digital Experience Rich self-care on Digital Channels Accurate Balances & Notifications Instant Balance Sharing Upsell offers linked to real-time balances Corporate 100+ Employees, Headquarters: Silicon Valley & London Field offices : Auckland, Melbourne, Singapore, Kuala Lumpur, Miami, Dubai Team 20+ years real-time software development Core team working together for 15+ years DSP Digital Service Provider 10/13/2015 ©2015 MATRIXX Software
  • 3. 3 A Digital Experience for Enterprise 10/13/2015
  • 4. Enterprise Billing is stuck in the past • Based on back-office systems & batch processes from a different era • No real-time customer visibility • Interaction via an account manager … if you can get hold of them • Long delays in simple admin tasks…cost centre breakdowns, unexpected charge queries, moving employees to new cost centre ©2015 MATRIXX Software 4 Upgrade needed! to accurate dashboards & real-time spend controls 10/13/2015
  • 5. Consumer Digital Experience: Improving rapidly 10/13/2015 5 Best in market self-care app Personalized spend controls One-click ordering Accurate live usage displays (including roaming) Users can see their remaining entitlement in real-time through a meter User notifications at expiry & upsell offers Swisscom Example based on MATRIXX Software more details ©2015 MATRIXX Software
  • 6. Key requirements for Enterprise Experience • Resource pooling & tracking – Large shared entitlements (mins, text, GB) – Tools to manage, allocate, share and reallocate • Self management of groups & hierarchies – Potentially 1000’s of users across different business units – A hierarchy (administrator, manager, employee etc.) dictates who can administer and purchase new services – Organizational structures change rapidly (new groups, team moves etc.) 10/13/2015 ©2015 MATRIXX Software 6
  • 7. Key requirements for Enterprise Experience • Accurate mobile spend forecasts – Control over unexpected costs in real-time not cost allocation in arrears – Alerts to prevent and manage departmental and individual overruns – Tools to accurately forecast the end of month bill 10/13/2015 ©2015 MATRIXX Software 7
  • 8. Enterprise App Demonstration 10/13/2015 ©2015 MATRIXX Software 8
  • 9. Enterprise App Demonstration 9 Allocate group balances & control spend displays Hierarchy support for Enterprise groups Digital Marketplace of relevant Enterprise offers Sliders to allocate group balances Drill down to individual usage Budget Manager: Set individual, group and account spend limits Real-time controls for account administrators to track and manage employee usage 10/13/2015 ©2015 MATRIXX Software
  • 10. 10 Network Systems Partners 1 Network Integration Points 1 Data (GGSN/DPI) 2 Voice (MSC) 3 Provisioning (EAI) 2 Digital Channels Network Provisioning Mediation & Billing Other BSS Systems 3 Solution scope - Service charging for Voice, Data & Content, multi-service bundling - Pre-pay, Postpaid & Hybrid - Self-care app with rich user control - Marketplace for Digital transactions - Notifications with integrated upsell - Partner enablement Unified Policy & Charging The MATRIXX solution allow DSPs to rapidly launch disruptive service propositions featuring shared enterprise balances, user personalization, advanced self-care and real-time control MATRIXX Digital Platform: High Level View 10/13/2015 ©2015 MATRIXX Software
  • 11. SUMMARY: A DIGITAL EXPERIENCE FOR ENTERPRISE Additional services (e.g. data roaming) are available on- demand through a dedicated Enterprise Marketplace Enterprise Marketplace The enterprise can control the experience and better manage employee spend Enterprise Control Track Spend & Usage Dashboards for account administrators to track usage, purchases and charges in real-time Self-service tools to group & ungroup users, set departmental limits and perform budgeting in real-time Set Group Limits ©2015 MATRIXX Software 11 Real-time visibility & control 10/13/2015
  • 13. Enterprise Control: more solution collateral ©2015 MATRIXX Software 13 eBook (register and download) Product Video (Vimeo) 10/13/2015