Martha H. Ware has over 10 years of experience in training, recruiting, and project coordination. She has a B.S. in Communication from the University of Tennessee. As a Systems Educator at Fletcher Allen Health Care, she produced instructional materials and delivered training on topics like customer service and electronic health records software. Previously, as an Associate Recruiter, she processed new hire paperwork, coordinated temporary staffing, and interviewed candidates. She also assisted with a software upgrade project. Her additional experience includes managing marketing projects and acting as a receptionist.

1. Martha H. Ware
936 SE 33rd
Avenue, Portland, OR 97214
Phone: 802-922-3269 E-Mail: whereizmartha@gmail.com
Experience
Systems Educator, Fletcher Allen Health Care 03/2012-05/2014
Produced instructional materials on health care topics for use by new and existing employees, including:
o Multi-page workbooks in Microsoft Publisher
o eLearning modules in Adobe Captivate and PowerPoint
o Graphics within Inkscape and Photoshop
Developed and delivered customer service and communication training curriculum for new employees
Facilitated bi-weekly orientation, including preparing materials, posting signage and providing instruction
Trained end-users (Physicians, Nurses, Clinical and Administrative Support Staff) in EHR and other applications,
including Epic and Dragon Voice Recognition software
Associate Recruiter, Fletcher Allen Health Care09/2007-03/2012
Processed New Hire Checklists and Status Change forms for organization of 7,000+ employees
Coordinated temporary staffing needs independently
Answered primary Recruitment Department telephone line
Interfaced with internal customers and made strategic recommendations for entry-level recruitment process
Interviewed and matched employment candidates to open positions within the organization
Assisted candidates and hiring leaders with application software in person and via phone
Performed as Recruitment functional expert on PeopleSoft 9.1 upgrade, including
o Collaborated with Analysts and Developers during the design phase
o Tested development and logged system issues within SharePoint
o Developed dual end-to-end testing/training plan, including materials production
o Trained Recruitment team on upgraded software
Project Coordinator, Kelliher Samets Volk 06/2006-08/2007
Managed internal flow of marketing and advertising campaign work, in support of four clients
Acted as liaison between client and creative team
Edited projects to ensure typographical accuracy and adherence to clients’ corporate standards
Acted as fill-in receptionist during weekly administrative meetings

2. Martha H. Ware
936 SE 33rd
Avenue, Portland, OR 97214
Phone: 802-922-3269 E-Mail: whereizmartha@gmail.com
Education
University of Tennessee, Knoxville 08/2001-12/2005
B.S. Communication, Summa Cum Laude