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Marketo Pro Tips Episode II
The Token Strikes Back
11/7/2016 8:44:54 PM
Jeff Shearer
Dir. Marketing Automation
@THEJeffShearer
Nintex
Adam New-Waterson
Marketing Technologist
@mrfredclay
BloomReach
Page 2
Jeff & Adam
• Long-time Marketo Users
• Marketo Champions
• Certified Experts
• Seattle & Silicon Valley User Group Leaders
• DemandGen / Acquisition Marketing Professionals
• Kung Fu Masters – Pardon our Parody
@THEJeffShearer @mrfredclay
Page 3
Page 4
Start With Why
@THEJeffShearer @mrfredclay
Page 5
Start With Why
@THEJeffShearer @mrfredclay
Page 6
Building the Droid You’re Looking For
Page 7
USE CASE | Interesting Moments
@THEJeffShearer @mrfredclay
Page 8
Save Time
@THEJeffShearer @mrfredclay
Page 9
USE CASE | Webinars
@THEJeffShearer @mrfredclay
Page 10
Reduce Mistakes
@THEJeffShearer @mrfredclay
Page 11
Learning To Use The Force
@THEJeffShearer @mrfredclay
Page 12
How Can I Find Tokens?
Page 13
@THEJeffShearer @mrfredclay
It’s a trap: Where tokens won’t work
Page 14
Where Don’t Tokens Work?
Source: etumos.com
Page 15
Folder Tokens: A story of parents and children
Page 16
Individual Program
Tokens
Local Country
Address
Copyright, Global HQ
Address
Top Level
Folder
US Folder
Program A
Program B
Canada
Folder
Program C
Program D
Use Case: Folder Tokens
Page 17
Use Case: Folder Tokens
Page 18
USE CASE| Landing Page Meta Data
Page 19
Working with Data
@THEJeffShearer @mrfredclay
Page 20
Marrying Data (ie Concatenation)
{{my.Storm Trooper 2}}
{{my.Storm Trooper 1}}
Page 21
USE CASE | Web History
@THEJeffShearer @mrfredclay
String
Text Area
Page 22
Real World Examples
@THEJeffShearer @mrfredclay
Page 23
USE CASE | Dynamic Email Signatures
@THEJeffShearer @mrfredclay
Page 24
USE CASE | Related Widget
@THEJeffShearer @mrfredclay
Page 25
Tracking Emails
• ?utm_source=Marketo&utm_medium=Email&utm_campign={{my.Campaign}}
And Landing Pages
Page 26
Light Speed
@THEJeffShearer @mrfredclay
Page 27
USE CASE | Better Remarketing
@THEJeffShearer @mrfredclay
?utm_source=Marketo&utm_medium=Email&utm_campaign={{my.Campaign}}
&tar={{lead.W-Targeted:default=0}}&int={{lead.W-Interesting:default=0}}
&prd={{lead.primary-product:default=none}}
Page 28
USE CASE | Destroying Data Silos
@THEJeffShearer @mrfredclay
Page 29
USE CASE | Global Salutations
@THEJeffShearer @mrfredclay
Page 30
Use Case: Video View Tracking
<iframe width="560" height="315"
src="https://www.youtube.com/em
bed/OMOVFvcNfvE"
frameborder="0"
allowfullscreen></iframe>
Page 31
Use Case: Embedding Trackable Videos
Page 32
The Force Will Be With You, Always
• Tips from 2015 Presentation:
bit.ly/MKTOtoken
• Tips from 2014 Presentation:
bit.ly/MKTOTips
• Video Tracking How-to:
bit.ly/MktoVideoTracking
Thank You!
@THEJeffShearer @mrfredclay

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Marketo Protips Episode II: The Token Strikes Back

Editor's Notes

  1. Update with new cover from visual brand deck.
  2. Adam
  3. This session was born from an idea from last year. We both are pretty hands on users of the tool for a few years, and we wanted to share the tips we picked up along the way. We’ll talk about ways you save a ton of time, effort, and make your campaigns more consistent and powerful. We’ve got a lot of ground to cover today, so we’re going to move pretty fast. But don’t worry too much about taking notes we’ll also have links to additional details on a lot of these topics at the end.
  4. Adam
  5. Adam
  6. Really the best thing about tokens, and as you’ll soon see, is they’re what really allow you to customize and build Marketo to work for you, your team, your processes. Let’s look at a few simple use cases to help bring this info focus for everyone.
  7. Adam
  8. Adam
  9. Webinars are a perfect example of a time consuming process made smoother, faster, and simpler with tokens. Imagine all the assets that go into a webinar – invites, reminders, etc. All of those can be set dynamically with tokens, and common info like dates, names, and links can be set in one place.
  10. Adam
  11. So before we go any further – let’s do a quick review of tokens – where you can find them, the types, where they do and don’t work. And then we’ll get into the fun stuff.
  12. Adam
  13. Tokens work in a ton of interesting places, but there are places where things don’t work. For example: Field tokens within filters - this one at least gives an error Marketo sales insight emails – Don’t use any tokens besides field tokens in a published email. They won’t populate. -Tokens within tokens – this goes for pretty much any token.
  14. It also helps to understand, especially when you want to start messing with the more advanced uses of tokens, to know what type of token to use. Here’s a handy table from our friend Edward at Etumos.
  15. Adam
  16. Adam
  17. So let’s use a practical example to demonstate this, because there’s some powerful stuff you can do here. So let’s assume our whole folder structure is within the Galaxy Far Far away folder. We can set some top level tokens for this like the year, and where this is located. These we’d maybe put on landing pages or emails. But one of our regional teams on Tattooine wants to customize their templates with their details for an upcoming event. So they can actually override a lot of these tokens with their details, but continue to inherit anything else they want to keep the same. This then extends down to their event.
  18. Adam
  19. So we’ve been mainly talking about front-end stuff, but tokens are pretty handy within your data. Adam, let’s talk through some of those.
  20. Adam
  21. Adam
  22. Let’s look at a few more real world examples.
  23. I’d be willing to bet more than a few of you in the room w
  24. Adam
  25. Adam
  26. Okay as we move into these last few, this is where the fun really begins.
  27. Adam
  28. Adam
  29. Adam
  30. Jeff
  31. Adam
  32. Update with new cover from visual brand deck.