This document summarizes a webinar on internal operations for small firms. The webinar covered how internal operations affect productivity and customer interactions. It discussed the importance of having a good work environment and strategies for effective management, including changing management styles based on situations, trusting staff, allowing others to lead, and emphasizing teamwork. The webinar also provided information on registering for future webinars in the series on topics like project management and communications.

1. Marketing Your
Small Firm
Lunchtime Webinar Series
12:30p.m. to 1:00p.m.
PART
3
Internal
Operations
16Mar15
by
Chevonnese Chevers Whyte
Marketing Manager
Night Vision Media Ltd.
http://nvml.co
http://chevonnesewhyte.com

2. Who Am I?
● Entrepreneur
● Marketer
● Designer
● Educator
● Wife
● Mom

3. ● Topic 1: What is
Marketing?
● Topic 2: Resource
Selection
Previously

4. ● Determines the work
environment (Today)
● Affects productivity
(April)
● Affects interactions with
customers (May)
Why
Internal
Operations
?

5. ● Boss
● Friend
● Mother
● Father
● Confidant
● Mentor
● Drill Sergeant
● Coach
● All of the above
What Type
of
Manager
are You?

6. ● Change interaction with
staff based on the
situation
● Trust your staff to do
their job
● Checks and Balances
● Lead & Delegate
● Listen
● Allow others to lead
● The key is TEAM work
Change
With The
Tide

7. Good Work Environment
=>
Happier Staff
=>
Increased Productivity
=>
Happier Customers
=>
Increased Profits
Strategy

8. Package #3
The Marketer+
● Business Plan
Preparation
● Customer Management
● Marketing Consultant
● Staff Training
US$465.00/ mo
The
NV
Virtual
Office

9. April 20, 2015 Project Management
May 18, 2015 Communications
(Internal & External)
June 15, 2015 Advertising &
Promotions
and more to come
Schedule
for the
Series
Visit https://www.anymeeting.com/AccountManager/RegEv.aspx?PIID=EB55DE83884E38 to sign up
for the next webinar in the series

10. Recording: http://www.
youtube.com/playlist?
list=PLj6wXSc_HLorUxfY
He8nadTBpQdw39GFa
This Presentation: http:
//www.slideshare.
net/ChevonneseWhyte
Resources

11. @chevyNVML
FB: ChevonneseWhyte
Questions

12. Night Vision Media Ltd.
Animate | Educate | Market
e: myNVML@nightvisionmedia.com
w: http://nvml.co
FB: https://www.facebook.com/myNVML
Twitter: @myNVML
LinkedIn: Night Vision Media Ltd.
Or Contact Us Through
The NV Virtual Office:
a: 2 Fairway Avenue, Kingston 6
e: theNVVO@nightvisionmedia.com
t: 876-792-7107 (L) and 876-873-6635 (D)
FB: https://www.facebook.com/theNVVO
Twitter: @theNVVO
Skype: theNVVO
Contact Us