This document discusses big data and its impact on strategy and marketing. It begins with definitions of big data and introduces some key principles. Some differences between big data and small data are outlined. The document then discusses the big data value chain and workflow. It provides examples of how Target and EGI have used big data successfully. Finally, it discusses how small and medium businesses can leverage big data and provides some key takeaways.
1. C.K.Kumar
What it means for Strategy & Marketing
@SupraMBA #PCATX11
The Big Deal
with
Big Data
2. Big Data : Big Deal
C.K. Kumar
What is Big Data ?
Big Data vs. Small Data
Big Data – Impact on Strategy / Marketing
Case Studies
Big Data and SMB
Agenda
3. Big Data : Big Deal
C.K. Kumar
Big Data – a definition
"Big data refers to things one can do at
a large scale that cannot be done at a
smaller one.”
:Victor Mayer – Schonberger & Kenneth Cukier
Authors
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C.K. Kumar
Big Data – a small Introduction
Doug Laney, Gartner, 2001
Martin Hilbert, USC
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C.K. Kumar
Big Data – Guiding Principles
All the data, all the time
Trade accuracy for insight
What, not Why
Based on Victor Mayer – Schonberger & Kenneth Cukier
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C.K. Kumar
Big Data vs. “Small” Data
Big Data should NOT defined by size.
Size is incidental !
Criteria Small Data Big Data
# of Data Points Limited ~All
# of Data Sources Few Many
Sampling Expensive, Accurate No Sampling
Data Type Structured All Types
7. Big Data : Big Deal
C.K. Kumar Bruce Reading, VoltDB
Big Data Value Chain
8. Big Data : Big Deal
C.K. Kumar
Big Data Work Flow
Data
Sources
Structured
Semi-structured
Unstructured
Physical
Virtual
Contextual
Data
Collection
Performance
Deduction
Inference
Prediction
Analyses
Options
Prevention
Recommendation
No Action
Decisions
Technology
Oriented
Business
Oriented
Based on R. Wang & Insider Associates
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C.K. Kumar
Big Data to grow from
$3.2B in 2010 to $16.9B
in 2015
- IDC
68% of Marketers
expected to increase
spending on data
- Forrester Research
10. Big Data : Big Deal
C.K. Kumar
Big Data’s Impact on Strategy
Based on McKinsey Articles on Big Data
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C.K. Kumar
Big Data’s Impact on Marketing
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C.K. Kumar
Big Data in Action - Target
Inflexion in Buying
Correlation
Track and Engage
Test Feedback loop
Success!
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C.K. Kumar
Big Data in Action - EGI
Pre-eminent in E&P Research
Archival and Real-Time big data
iCORDS™ Data Platform
Potential impact to E&P Industry
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C.K. Kumar
Big Data & SMB
Source: The METISfiles 2012
Data - Driven Goals
Strategic
Marketing
Scale without Mass
Byte Inventory
Datafy
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Big Data – Key Takeaways
Big Data is creating new opportunities
Fragmented ecosystem will mature
Perpetual Value : Data Insights Actions Data
Pre-emptive, Ultra-customized Product / Service
Big Data strains societal morals / ethics
http://www.apcon.com/big-data-in-action-/https://www.youtube.com/watch?v=EsVy28pDsYo – BBC Age of Big Data
André Gide, ‘Everything has been said before, but since nobody listens we have to keep going back and beginning all over again.’ –
Here’s a taste of what Netflix is collecting, and how much:More than 25 million usersAbout 30 million plays per day (and it tracks every time you rewind, fast forward and pause a movie)More than 2 billion hours of streaming video watched during the last three months of 2011 aloneAbout 4 million ratings per dayAbout 3 million searches per dayGeo-location dataDevice informationTime of day and week (it now can verify that users watch more TV shows during the week and more movies during the weekend)Metadata from third parties such as NielsenSocial media data from Facebook and Twitter
Small, Simple and Slow Large, Complex and Fast
Statisticians take over baseball scouts – Sophisticated analysis beats gut instincts. Certainty was based on sentiment rather than science.Mastercard aggregates / Analyzes 65B transactions from 1.5B cardholders in 210 countries. Filling up at 4:00 p.m. , spend $35 - $50 bucks at a grocery store or restaurantObama For America – The most response on e-mail title was “Hey”Amazon on an item –to-item collaborative filteringInform, not explain
Any key strategic imperative would consist of 3 key things – Improvement – product quality, product velocity, service, customer satisfaction Optimization – Processes, products, customers, peopleReduction – in costsA Road Map for Analytics in the Big Data WorldWe all know that the market for Big Data software continues to grow. The big players are getting bigger through internal development and selected acquisitions. And, start-ups are popping up faster than popcorn pops. Here is an overview of the market segments:1) Capture and Storage: The volume of unstructured, semi-structured, and structured data continues to explode. All this data needs to be stored in the Cloud or on local servers in a way that is recoverable. This level of analysis is about what do I have and where is it. This segment will be dominated by big vendors such as IBM, Oracle, SAS, and, perhaps, semi-open sourced software like Hadoop.2) Add value though data analytics: Once you have the flood of data captured, it needs to be analyzed. This is a matter of indexing, counting instances, correlating, answering the very basic question of "what is here?" This segment today is a combination of small start-ups and the big vendors. IBM, Oracle, and SAS will increasingly penetrate this segment through acquisition and internal development.3) Add more value through forward-looking analytics: Once you have summarized what is in the database, there are specific market-driven questions that need to be answered: What will they buy next? When will the engine wear out? How much power will be consumed in the next four hours? Where will I get the faster return on my oil well placement? What are the antecedent conditions for arthritis? The list of potential predictive questions to be answered will grow daily. To be a vendor in this segment will require deep domain experience/knowledge. The large vendors may select a segment to penetrate (e.g., IBM in the medical space), but small vendors from the specific industry will dominate.