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MARKETING BASICS: 
DOING WHAT WORKS AND 
ALLOCATING RESOURCES 
• Finding and Using What Really Works 
 Strategy: Focused 
 Execution: Flawless Operations 
 Culture: Performance-Oriented 
 Structure: Fast, Flexible, and Flat 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-7
MARKETING BASICS: 
DOING WHAT WORKS AND 
ALLOCATING RESOURCES 
• Allocating Marketing Resources Using 
Sales Response Functions 
 Sales Response Function 
 Maximizing Incremental Revenue Minus 
Incremental Cost 
 A Numerical Example of Resource Allocation 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-9
FFIIGGUURREE 2222--11 Sales response function 
showing the situation for two different years 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-10
MARKETING BASICS: 
DOING WHAT WORKS AND 
ALLOCATING RESOURCES 
• Allocating Marketing Resources Using 
Sales Response Functions 
 Allocating Marketing Resources in Practice 
• Share Points 
 Resource Allocation and the Strategic 
Marketing Process 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-12
FFIIGGUURREE 2222--22 The strategic marketing 
process: actions and information 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-13
FFIIGGUURREE AA The strategic marketing phases 
and corresponding output reports 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-14
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• The Variety of Marketing Plans 
 Long-Range Marketing Plans 
 Annual Marketing Plans 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-15
FFIIGGUURREE 2222--33 Steps a large consumer 
packaged goods firm takes in developing its 
annual marketing plan 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-16
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Marketing Planning Frameworks: 
The Search for Growth 
 Porter’s Generic Business Strategies 
• Generic Business Strategy 
• Cost Leadership Strategy 
• Differentiation Strategy 
• Cost Focus Strategy 
• Differentiation Focus Strategy 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-21
FFIIGGUURREE 2222--44 Porter’s four generic business 
strategies 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-22
Wal-Mart and Volkswagen 
Which of Porter’s generic business strategies 
do these firms use? 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-23
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Marketing Planning Frameworks: 
The Search for Growth 
 Profit Enhancement Option: Increase 
Revenues 
• Market Penetration 
• Product Development 
• Market Development 
• Diversification 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-24
FFIIGGUURREE 2222--55 Profit enhancement options 
for increasing a firm’s profits 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-25
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Marketing Planning Frameworks: 
The Search for Growth 
 Profit Enhancement Option: Decrease Costs 
• Economies of Scale/Experience Curve 
• Other Ways: Layoffs, Training, and/or Quality 
 Profit Enhancement Option: Do Both 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-26
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Marketing Planning Frameworks: 
The Search for Growth 
 Market-Product Synergies 
• Marketing Synergies (Rows) 
• R&D–Manufacturing Synergies (Columns) 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-27
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Marketing Planning Frameworks: 
The Search for Growth 
 Market-Product Synergies 
• Market-Product Concentration 
• Market Specialization 
• Product Specialization 
• Selective Specialization 
• Full Coverage 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-28
MARKETING NEWSNET 
The Strategy Issue for the 
New Millennium—Finding Synergies 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-29
FFIIGGUURREE 2222--66 Market-product grid of 
alternative strategies for a lawnmower 
manufacturer 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-30
FFIIGGUURREE 2222--77 An ideal merger for Great 
States to obtain full market-product 
coverage 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-31
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Some Planning and Strategy Lessons 
 Big G plus Pillsbury: Synergies, Segments, 
and Partners 
• One-Handedness Convenience 
• Joint Ventures 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-37
MARKETING NEWSNET 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-38 
Keeping Planning Simple at Big G: 
“One-Handed” Convenience 
Plus Cover All the Bases
THE PLANNING PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Some Planning and Strategy Lessons 
 Balancing Value and Values in Strategic 
Marketing Plans 
• Value-Based Planning 
• Value-Driven Strategies 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-41
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Is Planning or Implementation the 
Problem? 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-42
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Increasing Emphasis on Marketing 
Implementation 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-44
MARKETING NEWSNET 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-45 
GE’s Implementation Strategies—How 
Neutron Jack Became One of the Most 
Acclaimed CEOs of the 20th Century
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Improving Implementation of Marketing 
Programs 
 Communicate Goals and the Means of 
Achieving Them 
 Have a Responsible Program Champion 
Willing to Act 
• Product or Program Champion 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-46
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Improving Implementation of Marketing 
Programs 
 Reward Successful Program Implementation 
 Take Action and Avoid Paralysis by Analysis 
 Foster Open Communication to Surface 
Problems 
• Avoid the “NIH Syndrome” 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-47
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Improving Implementation of Marketing 
Programs 
 Schedule Precise Tasks, Responsibilities, 
and Deadlines 
• Action Item List 
• Program Schedules 
• Gantt Chart 
 Sequentially  Concurrently 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-50
FFIIGGUURREE 2222--EE Tasks to complete a term 
project 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-51
FFIIGGUURREE 2222--88 Gantt chart for scheduling the 
term project 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-52
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Organizing for Marketing 
 Line versus Staff and Divisional Groupings 
• Line Positions 
• Staff Positions 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-56
FFIIGGUURREE 2222--99 Organization of a business 
unit in a typical consumer packaged goods 
firm, showing two product or brand groups 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin 
Slide 22-57
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Organizing for Marketing 
 Line versus Staff and Divisional Groupings 
• Product Line Groupings 
• Functional Groupings 
• Geographical Groupings 
• Market-Based Groupings 
 Matrix Organization 
 Category Manager 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-58
THE IMPLEMENTATION PHASE 
OF THE 
STRATEGIC MARKETING PROCESS 
• Organizing for Marketing 
 Role of the Product Manager 
• Product Manager 
• Brand Manager 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-59
FFIIGGUURREE 2222--1100 Units with which the product 
manager and product group work 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-60
THE CONTROL PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• The Marketing Control Process 
 Management by Exception 
 Measuring Results 
 Taking Marketing Actions 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-61
FFIIGGUURREE 2222--1111 The control phase of the 
strategic marketing process 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-62
THE CONTROL PHASE OF THE 
STRATEGIC MARKETING PROCESS 
• Sales Analysis 
 Sales Analysis 
 Sales Component (Microsales) Analysis 
• Profitability Analysis and ROI 
Marketing 
 Profitability Analysis 
 ROI Marketing 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-64
Contact us 
Parveen Kumar Chadha… THINK TANK 
(Founder and C.E.O of Saxbee Consultants) 
Email :-saxbeeconsultants@gmail.com 
Mobile No. +91-9818308353 
Address:-First Floor G-20(A), Kirti Nagar, New Delhi India Postal 
Code-110015 
Should you have Good qualification, experience, expertise, 
contacts join the community of saxbee consultants 
© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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Marketing basics

  • 1. MARKETING BASICS: DOING WHAT WORKS AND ALLOCATING RESOURCES • Finding and Using What Really Works  Strategy: Focused  Execution: Flawless Operations  Culture: Performance-Oriented  Structure: Fast, Flexible, and Flat © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-7
  • 2. MARKETING BASICS: DOING WHAT WORKS AND ALLOCATING RESOURCES • Allocating Marketing Resources Using Sales Response Functions  Sales Response Function  Maximizing Incremental Revenue Minus Incremental Cost  A Numerical Example of Resource Allocation © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-9
  • 3. FFIIGGUURREE 2222--11 Sales response function showing the situation for two different years © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-10
  • 4. MARKETING BASICS: DOING WHAT WORKS AND ALLOCATING RESOURCES • Allocating Marketing Resources Using Sales Response Functions  Allocating Marketing Resources in Practice • Share Points  Resource Allocation and the Strategic Marketing Process © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-12
  • 5. FFIIGGUURREE 2222--22 The strategic marketing process: actions and information © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-13
  • 6. FFIIGGUURREE AA The strategic marketing phases and corresponding output reports © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-14
  • 7. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • The Variety of Marketing Plans  Long-Range Marketing Plans  Annual Marketing Plans © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-15
  • 8. FFIIGGUURREE 2222--33 Steps a large consumer packaged goods firm takes in developing its annual marketing plan © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-16
  • 9. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks: The Search for Growth  Porter’s Generic Business Strategies • Generic Business Strategy • Cost Leadership Strategy • Differentiation Strategy • Cost Focus Strategy • Differentiation Focus Strategy © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-21
  • 10. FFIIGGUURREE 2222--44 Porter’s four generic business strategies © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-22
  • 11. Wal-Mart and Volkswagen Which of Porter’s generic business strategies do these firms use? © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-23
  • 12. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks: The Search for Growth  Profit Enhancement Option: Increase Revenues • Market Penetration • Product Development • Market Development • Diversification © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-24
  • 13. FFIIGGUURREE 2222--55 Profit enhancement options for increasing a firm’s profits © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-25
  • 14. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks: The Search for Growth  Profit Enhancement Option: Decrease Costs • Economies of Scale/Experience Curve • Other Ways: Layoffs, Training, and/or Quality  Profit Enhancement Option: Do Both © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-26
  • 15. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks: The Search for Growth  Market-Product Synergies • Marketing Synergies (Rows) • R&D–Manufacturing Synergies (Columns) © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-27
  • 16. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Marketing Planning Frameworks: The Search for Growth  Market-Product Synergies • Market-Product Concentration • Market Specialization • Product Specialization • Selective Specialization • Full Coverage © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-28
  • 17. MARKETING NEWSNET The Strategy Issue for the New Millennium—Finding Synergies © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-29
  • 18. FFIIGGUURREE 2222--66 Market-product grid of alternative strategies for a lawnmower manufacturer © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-30
  • 19. FFIIGGUURREE 2222--77 An ideal merger for Great States to obtain full market-product coverage © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-31
  • 20. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Some Planning and Strategy Lessons  Big G plus Pillsbury: Synergies, Segments, and Partners • One-Handedness Convenience • Joint Ventures © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-37
  • 21. MARKETING NEWSNET © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-38 Keeping Planning Simple at Big G: “One-Handed” Convenience Plus Cover All the Bases
  • 22. THE PLANNING PHASE OF THE STRATEGIC MARKETING PROCESS • Some Planning and Strategy Lessons  Balancing Value and Values in Strategic Marketing Plans • Value-Based Planning • Value-Driven Strategies © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-41
  • 23. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Is Planning or Implementation the Problem? © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-42
  • 24. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Increasing Emphasis on Marketing Implementation © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-44
  • 25. MARKETING NEWSNET © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-45 GE’s Implementation Strategies—How Neutron Jack Became One of the Most Acclaimed CEOs of the 20th Century
  • 26. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Improving Implementation of Marketing Programs  Communicate Goals and the Means of Achieving Them  Have a Responsible Program Champion Willing to Act • Product or Program Champion © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-46
  • 27. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Improving Implementation of Marketing Programs  Reward Successful Program Implementation  Take Action and Avoid Paralysis by Analysis  Foster Open Communication to Surface Problems • Avoid the “NIH Syndrome” © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-47
  • 28. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Improving Implementation of Marketing Programs  Schedule Precise Tasks, Responsibilities, and Deadlines • Action Item List • Program Schedules • Gantt Chart  Sequentially  Concurrently © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-50
  • 29. FFIIGGUURREE 2222--EE Tasks to complete a term project © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-51
  • 30. FFIIGGUURREE 2222--88 Gantt chart for scheduling the term project © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-52
  • 31. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Organizing for Marketing  Line versus Staff and Divisional Groupings • Line Positions • Staff Positions © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-56
  • 32. FFIIGGUURREE 2222--99 Organization of a business unit in a typical consumer packaged goods firm, showing two product or brand groups © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-57
  • 33. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Organizing for Marketing  Line versus Staff and Divisional Groupings • Product Line Groupings • Functional Groupings • Geographical Groupings • Market-Based Groupings  Matrix Organization  Category Manager © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-58
  • 34. THE IMPLEMENTATION PHASE OF THE STRATEGIC MARKETING PROCESS • Organizing for Marketing  Role of the Product Manager • Product Manager • Brand Manager © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-59
  • 35. FFIIGGUURREE 2222--1100 Units with which the product manager and product group work © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-60
  • 36. THE CONTROL PHASE OF THE STRATEGIC MARKETING PROCESS • The Marketing Control Process  Management by Exception  Measuring Results  Taking Marketing Actions © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-61
  • 37. FFIIGGUURREE 2222--1111 The control phase of the strategic marketing process © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-62
  • 38. THE CONTROL PHASE OF THE STRATEGIC MARKETING PROCESS • Sales Analysis  Sales Analysis  Sales Component (Microsales) Analysis • Profitability Analysis and ROI Marketing  Profitability Analysis  ROI Marketing © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 22-64
  • 39. Contact us Parveen Kumar Chadha… THINK TANK (Founder and C.E.O of Saxbee Consultants) Email :-saxbeeconsultants@gmail.com Mobile No. +91-9818308353 Address:-First Floor G-20(A), Kirti Nagar, New Delhi India Postal Code-110015 Should you have Good qualification, experience, expertise, contacts join the community of saxbee consultants © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin