If you’re already using Act-On, then you know that marketing automation is an indispensable tool for executing on your B2B marketing strategy. But the majority of B2B marketers still feel that they’re not using the technology to its full potential.
Act-On's Director of Digital Marketing, Linda West shares various #MAHacks to help you get ahead!
The 10 Most Influential CMO's Leading the Way of Success, 2024 (Final file) (...
Marketing Automation Hacks for Anywhere with Act-On
1. @uberflip#MAHacks
Linda West
Director of Digital Marketing,
Act-On Software
@misslindawest
MARKETING AUTOMATION HACKS:
ACT-ON
Hana Abaza
VP Marketing, Uberflip
@hanaabaza
4. @uberflip#MAHacks
Meet the Expert
Street Cred:
• Act-On is Act-On’s biggest customer
• I’ve worked in both the Demand Gen
and Digital teams at Act-On.
• My team uses Act-On to drive
awareness, generate leads, and create
brand advocates. We constantly find
new ways to use our platform.
Linda West
Director of Digital Marketing
Act-On Software
6. @uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• Before you build it, map it.
• Organize your AO assets
• Layer on buyer personas if,
you're an advanced content
marketer.
• Content is fuel for your
engine.
7. @uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• Before you build it, map it.
• Organize your AO assets
• Layer on buyer personas if,
you’re an advanced content
marketer.
• Content is fuel for your
engine.
8. @uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• Get it all in the Act-On content
library.
• Get your content tech
integrations up and running.
• Use media links for other stuff
hosted outside of Act-On.
9. @uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• To gate, or not to gate?
• Select high value content that
people are willing to give up
contact details for.
• Hint: it has to be valuable.
• Two things to consider: 1)
when are they ready, 2) what
do you need to communicate
effectively
Additional info
Screenshot here
10. @uberflip#MAHacks
Hack #2: Apply
Automated programs
to press & influencers
• Press are people, too.
• Apply demand generation
principals to other groups that
need “nurturing.”
• Collect data, use it as insight, go!
12. @uberflip#MAHacks
Hack #2: Apply Automated programs to
press & influencers
• Lead Nurturing?
Try Automated
programs for
press,
influencers, and
partners.
13. @uberflip#MAHacks
Hack #3: Seek
opportunities to
expand interactions
• Website visitor tracking.
• Auto-responders.
• Try to find opportunities where
your customers have to make a
decision to say ‘yes’ or ‘no.’
14. @uberflip#MAHacks
Hack #4: Customer
Engagement
• Customers are your biggest
revenue source.
• Brand consistency.
• Upsell!
• Turn customers into advocates.
Top Performing B2B
companies invest
52%
of their marketing
budget on customer
retention & expansion
15. @uberflip#MAHacks
Hack #4: Customer
Engagement
• Welcome drips.
• Feature adoption.
• Pre-empt down-sell and churn.
• Renewal automation.
• Better customer success
interactions.
• Opportunity to work
hand-in-hand with customer
support teams.
Additional info
Screenshot here
16. @uberflip#MAHacks
Hack #5: When in doubt, TEST!
• Hey marketers, guess what? Sometimes, your gut is wrong.
• Get scientific.
Additional info
Screenshot here
17. @uberflip#MAHacks
Hack #5: When in doubt, TEST!
• Hey marketers, guess what? Sometimes, your gut is wrong.
• Get scientific.
18. @uberflip#MAHacks
Hack #6: Use AO
Anywhere
• Single data source for
engagement data – put it to
work!
• Multiple contexts and use
cases for individual workflows
and styles.