SlideShare a Scribd company logo
1 of 18
Market SegMentation
By
Suresh T S
I PG M.Com
Segmentation
Segmentation refers to a process of bifurcating
or dividing a large unit into various small units
which have more or less similar or related
characteristics
Tuesday, September 8, 2015 Marketing Management 2
Market Segmentation
• Market segmentation is a marketing concept which divides the
complete market set up into smaller subsets comprising of
consumers with a similar taste, demand and preference.
• A market segment is a small unit within a large market comprising
of like minded individuals.
• One market segment is totally distinct from the other segment.
• A market segment comprises of individuals who think on the same
lines and have similar interests.
• The individuals from the same segment respond in a similar way to
the
Tuesday, September 8, 2015 Marketing Management 3
Concept
The concept of market segment is based on the fact that
the market of commodities are not homogeneous but
they are heterogeneous. Market represent a group of
customer having common characteristics but two
customer are never common in their nature, habits,
hobbies income and purchasing techniques
Tuesday, September 8, 2015 Marketing Management 4
Why segment?
• Starts from the premise that all buyers are not the
same: profit/volume potential, motivations, product
uses, needs and desires, etc.
• Segmentation allows you to chose which buyers to
target and provides important insights as to how to
appeal to them.
• Significant competitive advantage
Tuesday, September 8, 2015 Marketing Management 5
Meaning
Market Segmentation is a method of “dividing a
market (Large) into smaller groupings of
consumers or organisations in which each
segment has a common characteristic such as
needs or behaviour.”
Tuesday, September 8, 2015 Marketing Management 6
Definition of Market Segmentation
According to Philip kotler ,
“ Market segmentation is sub-dividing a market into distinct and
homogeneous subgroups of customers, where any group can
conceivably be selected as a target market to be met with distinct
marketing mix.”
According to American Marketing Association (AMA)
“Market segmentation refers to dividing the heterogeneous
markets into smaller customer divisions having certain
homogeneous characteristics that can be satisfied.”
Tuesday, September 8, 2015 Marketing Management 7
Levels of Market Segmentation
Tuesday, September 8, 2015 Marketing Management 8
Mass Marketing
• In simple words seller offer same product for all the buyers
with different needs and seller engages in the mass production,
mass distribution, and mass promotion of one product for all
buyers.
• Promotes the concept
“One Size Fits All”
Tuesday, September 8, 2015 Marketing Management 9
Segment Marketing
• Companies that are segmenting markets realize the diversity of
the needs, perceptions, and buyer behavior between the
customers
• So that they match the needs of the customer’s more
efficiently, improve and promote products for a distinct
segment of the market
• A good segmenting approach will eliminate the competitors
Tuesday, September 8, 2015 Marketing Management 10
Niche Marketing
• Niche Marketers focus on the subgroups within the segments
of the market, seeking to find customers with a distinctive set
of traits looking for the same combination of benefits
• A niche is a more narrowly defined customer group seeking a
distinctive mix of benefits . for ex:- auto insurance for risky
drivers – high premium , high price coverage etc .
Tuesday, September 8, 2015 Marketing Management 11
Micro Marketing
• A form of target marketing in which companies fit their
marketing mixes to specific needs and wants of narrowly
defined geographic, demographic, psychographic or
behavioral segments
• products are specialized to meet a very specific need of
potential customers and marketed primarily to that customer
set. For example, a computer company might sell highly
specialized and individualized computers to customers who
configure the systems themselves.
Tuesday, September 8, 2015 Marketing Management 12
STP as Business Strategy
Segmentation
•Identify segmentation bases and segment the market.
•Develop profiles of resulting segments.
Targeting
•Evaluate attractiveness of each segment.
•Select target segments.
Positioning
•Identify possible positioning concepts for each target segment.
•Select, develop, and communicate the chosen concept.
Tuesday, September 8, 2015 Marketing Management 13
Process / Steps in Market
Segmentation
1. Identification of a market (Defining Market)
2. Identification of the market needs
3. Division/ Segmentation of the market (Segmenting stage)
4. Study of the different market segments (Segmenting stage)
5. Selection of a particular market segment (Targeting Stage)
6. Formulation and Implementation of marketing strategies
Tuesday, September 8, 2015 Marketing Management 14
Tuesday, September 8, 2015 Marketing Management 15
5 Criteria for Effective Market Segmentation
Tuesday, September 8, 2015 Marketing Management 16
1. Measurable :- Size, purchasing power etc
2. Substantial :- large & profitable enough to serve .
3. Accessible :- can be effectively reached & served
4. Differentiable :- respond differently then only
segments will be distinguished .
5. Actionable :- effective prgm’s can be formulated to
attract & serve the segments .
Tuesday, September 8, 2015 Marketing Management 17
Tuesday, September 8, 2015 Marketing Management 18

More Related Content

What's hot

Steps in marketing research process
Steps in marketing research processSteps in marketing research process
Steps in marketing research processHimanshi Gupta
 
Market Segmentation by Amitabh Mishra
Market Segmentation by Amitabh MishraMarket Segmentation by Amitabh Mishra
Market Segmentation by Amitabh MishraDr. Amitabh Mishra
 
Consumer Behaviour -Family, social class & life cycle
Consumer Behaviour -Family, social class & life cycleConsumer Behaviour -Family, social class & life cycle
Consumer Behaviour -Family, social class & life cyclerainbowlink
 
Personal selling
Personal sellingPersonal selling
Personal sellingdeepu2000
 
Unit 1 INTRODUCTION TO CONSUMER BEHAVIOUR
Unit 1 INTRODUCTION TO CONSUMER BEHAVIOURUnit 1 INTRODUCTION TO CONSUMER BEHAVIOUR
Unit 1 INTRODUCTION TO CONSUMER BEHAVIOURMAHUA MUKHERJEE
 
Market segmentation and targeting
Market segmentation and targetingMarket segmentation and targeting
Market segmentation and targetingSujan Oli
 
Product classification
Product classificationProduct classification
Product classificationamaresh tyagi
 
Levels of product Offering.
Levels of product Offering.Levels of product Offering.
Levels of product Offering.Rizwan Khan
 
Marketing meaning, definition, scope
Marketing  meaning, definition, scopeMarketing  meaning, definition, scope
Marketing meaning, definition, scopeVikash Kumar Bibhakar
 
Ppt on personal selling and its process
Ppt on personal selling and its processPpt on personal selling and its process
Ppt on personal selling and its processPurvi Sharma
 
Market segmentation PPT
Market segmentation PPTMarket segmentation PPT
Market segmentation PPTAabhas Rastogi
 
Market segmentation
Market segmentationMarket segmentation
Market segmentationdeepu2000
 
Segmentation, Targeting and Positioning (STP)
Segmentation, Targeting and Positioning (STP)Segmentation, Targeting and Positioning (STP)
Segmentation, Targeting and Positioning (STP)RitikaSingh267
 
14. motivating the sales force
14. motivating the sales force14. motivating the sales force
14. motivating the sales forceSunitha Ratnakaram
 

What's hot (20)

Steps in marketing research process
Steps in marketing research processSteps in marketing research process
Steps in marketing research process
 
Market Segmentation by Amitabh Mishra
Market Segmentation by Amitabh MishraMarket Segmentation by Amitabh Mishra
Market Segmentation by Amitabh Mishra
 
Consumer Behaviour -Family, social class & life cycle
Consumer Behaviour -Family, social class & life cycleConsumer Behaviour -Family, social class & life cycle
Consumer Behaviour -Family, social class & life cycle
 
Marketing mix ppt
Marketing mix pptMarketing mix ppt
Marketing mix ppt
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Unit 1 INTRODUCTION TO CONSUMER BEHAVIOUR
Unit 1 INTRODUCTION TO CONSUMER BEHAVIOURUnit 1 INTRODUCTION TO CONSUMER BEHAVIOUR
Unit 1 INTRODUCTION TO CONSUMER BEHAVIOUR
 
Marketing Research
Marketing ResearchMarketing Research
Marketing Research
 
Marketing management
Marketing managementMarketing management
Marketing management
 
Market segmentation and targeting
Market segmentation and targetingMarket segmentation and targeting
Market segmentation and targeting
 
Product classification
Product classificationProduct classification
Product classification
 
Levels of product Offering.
Levels of product Offering.Levels of product Offering.
Levels of product Offering.
 
Marketing meaning, definition, scope
Marketing  meaning, definition, scopeMarketing  meaning, definition, scope
Marketing meaning, definition, scope
 
Marketing mix
Marketing mixMarketing mix
Marketing mix
 
Evolution Of Marketing
Evolution Of MarketingEvolution Of Marketing
Evolution Of Marketing
 
Ppt on personal selling and its process
Ppt on personal selling and its processPpt on personal selling and its process
Ppt on personal selling and its process
 
Target marketing
Target marketingTarget marketing
Target marketing
 
Market segmentation PPT
Market segmentation PPTMarket segmentation PPT
Market segmentation PPT
 
Market segmentation
Market segmentationMarket segmentation
Market segmentation
 
Segmentation, Targeting and Positioning (STP)
Segmentation, Targeting and Positioning (STP)Segmentation, Targeting and Positioning (STP)
Segmentation, Targeting and Positioning (STP)
 
14. motivating the sales force
14. motivating the sales force14. motivating the sales force
14. motivating the sales force
 

Similar to Market Segmentation

Marketing targeting
Marketing targetingMarketing targeting
Marketing targetingUmerButt47
 
Effective Segmentation Criteria
Effective Segmentation CriteriaEffective Segmentation Criteria
Effective Segmentation CriteriaSudipta Saha
 
Market Segmentation and targeting.pptx
Market Segmentation and targeting.pptxMarket Segmentation and targeting.pptx
Market Segmentation and targeting.pptxShivM9
 
marketing mgmt Topic 4
  marketing mgmt  Topic 4  marketing mgmt  Topic 4
marketing mgmt Topic 4Babasab Patil
 
#5 Market Segmentation, Targeting & Positioning.ppt
#5 Market Segmentation, Targeting & Positioning.ppt#5 Market Segmentation, Targeting & Positioning.ppt
#5 Market Segmentation, Targeting & Positioning.pptAlka392097
 
Session_6_Segmentation, Targeting, Positioning
Session_6_Segmentation, Targeting, PositioningSession_6_Segmentation, Targeting, Positioning
Session_6_Segmentation, Targeting, PositioningPhD.c. Seymur M. GULIYEV
 
Multi Segmentation in Marketing_Diluk Manchanayaka
Multi Segmentation in Marketing_Diluk ManchanayakaMulti Segmentation in Marketing_Diluk Manchanayaka
Multi Segmentation in Marketing_Diluk ManchanayakaDiluk Manchanayaka
 
Market segmentation
Market segmentationMarket segmentation
Market segmentationashishKPD
 
Market Segmentation.pptx
Market Segmentation.pptxMarket Segmentation.pptx
Market Segmentation.pptxKULBIR SINGH
 
customer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.pptcustomer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.pptDrMoizAkhtar
 
Customer Driven Marketing Strategy12.ppt
Customer Driven Marketing Strategy12.pptCustomer Driven Marketing Strategy12.ppt
Customer Driven Marketing Strategy12.pptDrMoizAkhtar
 
customer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.pptcustomer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.pptDrMoizAkhtar
 
Marketing Lecture 5.pptx
Marketing Lecture 5.pptxMarketing Lecture 5.pptx
Marketing Lecture 5.pptxMuhammadJoy
 
MM 2021 Chapter 8.pdf
MM 2021 Chapter 8.pdfMM 2021 Chapter 8.pdf
MM 2021 Chapter 8.pdfredagad2
 

Similar to Market Segmentation (20)

Marketing targeting
Marketing targetingMarketing targeting
Marketing targeting
 
Effective Segmentation Criteria
Effective Segmentation CriteriaEffective Segmentation Criteria
Effective Segmentation Criteria
 
Market Segmentation and targeting.pptx
Market Segmentation and targeting.pptxMarket Segmentation and targeting.pptx
Market Segmentation and targeting.pptx
 
Introduction and definition of market segmentation
Introduction and definition of market segmentationIntroduction and definition of market segmentation
Introduction and definition of market segmentation
 
Market segmentation
Market segmentationMarket segmentation
Market segmentation
 
Market segmentation
Market segmentationMarket segmentation
Market segmentation
 
marketing mgmt Topic 4
  marketing mgmt  Topic 4  marketing mgmt  Topic 4
marketing mgmt Topic 4
 
#5 Market Segmentation, Targeting & Positioning.ppt
#5 Market Segmentation, Targeting & Positioning.ppt#5 Market Segmentation, Targeting & Positioning.ppt
#5 Market Segmentation, Targeting & Positioning.ppt
 
Session_6_Segmentation, Targeting, Positioning
Session_6_Segmentation, Targeting, PositioningSession_6_Segmentation, Targeting, Positioning
Session_6_Segmentation, Targeting, Positioning
 
Multi Segmentation in Marketing_Diluk Manchanayaka
Multi Segmentation in Marketing_Diluk ManchanayakaMulti Segmentation in Marketing_Diluk Manchanayaka
Multi Segmentation in Marketing_Diluk Manchanayaka
 
q6marketsegmentation-155590819134743.pdf
q6marketsegmentation-155590819134743.pdfq6marketsegmentation-155590819134743.pdf
q6marketsegmentation-155590819134743.pdf
 
Chapter 4.docx
Chapter 4.docxChapter 4.docx
Chapter 4.docx
 
Market segmentation
Market segmentationMarket segmentation
Market segmentation
 
Market Segmentation.pptx
Market Segmentation.pptxMarket Segmentation.pptx
Market Segmentation.pptx
 
customer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.pptcustomer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
 
Customer Driven Marketing Strategy12.ppt
Customer Driven Marketing Strategy12.pptCustomer Driven Marketing Strategy12.ppt
Customer Driven Marketing Strategy12.ppt
 
customer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.pptcustomer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
customer-drivenmarketingstrategy-150318034127-conversion-gate01.ppt
 
Marketing Lecture 5.pptx
Marketing Lecture 5.pptxMarketing Lecture 5.pptx
Marketing Lecture 5.pptx
 
Customer driven marketing strategy
Customer driven marketing strategyCustomer driven marketing strategy
Customer driven marketing strategy
 
MM 2021 Chapter 8.pdf
MM 2021 Chapter 8.pdfMM 2021 Chapter 8.pdf
MM 2021 Chapter 8.pdf
 

More from Suresh Thengumpallil (17)

Convertability
ConvertabilityConvertability
Convertability
 
Income tax
Income taxIncome tax
Income tax
 
Working capital
Working capitalWorking capital
Working capital
 
International monetary system
International monetary systemInternational monetary system
International monetary system
 
Currency and convertability
Currency and convertabilityCurrency and convertability
Currency and convertability
 
Balance of payment
Balance of paymentBalance of payment
Balance of payment
 
leverages
leveragesleverages
leverages
 
Decision making under uncertaionity
Decision making under uncertaionityDecision making under uncertaionity
Decision making under uncertaionity
 
Environmental scanning
Environmental scanningEnvironmental scanning
Environmental scanning
 
Statistical quality control
Statistical quality controlStatistical quality control
Statistical quality control
 
Spss an introduction
Spss  an introductionSpss  an introduction
Spss an introduction
 
Research
ResearchResearch
Research
 
Quantitative techniques for business research
Quantitative techniques for business researchQuantitative techniques for business research
Quantitative techniques for business research
 
Npv
NpvNpv
Npv
 
Leadership
LeadershipLeadership
Leadership
 
Business cycle
Business cycleBusiness cycle
Business cycle
 
Data interpretation
Data interpretationData interpretation
Data interpretation
 

Recently uploaded

Framing an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdf
Framing an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdfFraming an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdf
Framing an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdfUjwalaBharambe
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersSabitha Banu
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Gas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptxGas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptxDr.Ibrahim Hassaan
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPCeline George
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Educationpboyjonauth
 
Painted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaPainted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaVirag Sontakke
 
Blooming Together_ Growing a Community Garden Worksheet.docx
Blooming Together_ Growing a Community Garden Worksheet.docxBlooming Together_ Growing a Community Garden Worksheet.docx
Blooming Together_ Growing a Community Garden Worksheet.docxUnboundStockton
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Celine George
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
MARGINALIZATION (Different learners in Marginalized Group
MARGINALIZATION (Different learners in Marginalized GroupMARGINALIZATION (Different learners in Marginalized Group
MARGINALIZATION (Different learners in Marginalized GroupJonathanParaisoCruz
 
Hierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of managementHierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of managementmkooblal
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatYousafMalik24
 
Pharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdfPharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdfMahmoud M. Sallam
 
AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.arsicmarija21
 

Recently uploaded (20)

Framing an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdf
Framing an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdfFraming an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdf
Framing an Appropriate Research Question 6b9b26d93da94caf993c038d9efcdedb.pdf
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginners
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Gas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptxGas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptx
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERP
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
 
Painted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaPainted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of India
 
Blooming Together_ Growing a Community Garden Worksheet.docx
Blooming Together_ Growing a Community Garden Worksheet.docxBlooming Together_ Growing a Community Garden Worksheet.docx
Blooming Together_ Growing a Community Garden Worksheet.docx
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
MARGINALIZATION (Different learners in Marginalized Group
MARGINALIZATION (Different learners in Marginalized GroupMARGINALIZATION (Different learners in Marginalized Group
MARGINALIZATION (Different learners in Marginalized Group
 
Hierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of managementHierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of management
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice great
 
Pharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdfPharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdf
 
AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 
ESSENTIAL of (CS/IT/IS) class 06 (database)
ESSENTIAL of (CS/IT/IS) class 06 (database)ESSENTIAL of (CS/IT/IS) class 06 (database)
ESSENTIAL of (CS/IT/IS) class 06 (database)
 

Market Segmentation

  • 2. Segmentation Segmentation refers to a process of bifurcating or dividing a large unit into various small units which have more or less similar or related characteristics Tuesday, September 8, 2015 Marketing Management 2
  • 3. Market Segmentation • Market segmentation is a marketing concept which divides the complete market set up into smaller subsets comprising of consumers with a similar taste, demand and preference. • A market segment is a small unit within a large market comprising of like minded individuals. • One market segment is totally distinct from the other segment. • A market segment comprises of individuals who think on the same lines and have similar interests. • The individuals from the same segment respond in a similar way to the Tuesday, September 8, 2015 Marketing Management 3
  • 4. Concept The concept of market segment is based on the fact that the market of commodities are not homogeneous but they are heterogeneous. Market represent a group of customer having common characteristics but two customer are never common in their nature, habits, hobbies income and purchasing techniques Tuesday, September 8, 2015 Marketing Management 4
  • 5. Why segment? • Starts from the premise that all buyers are not the same: profit/volume potential, motivations, product uses, needs and desires, etc. • Segmentation allows you to chose which buyers to target and provides important insights as to how to appeal to them. • Significant competitive advantage Tuesday, September 8, 2015 Marketing Management 5
  • 6. Meaning Market Segmentation is a method of “dividing a market (Large) into smaller groupings of consumers or organisations in which each segment has a common characteristic such as needs or behaviour.” Tuesday, September 8, 2015 Marketing Management 6
  • 7. Definition of Market Segmentation According to Philip kotler , “ Market segmentation is sub-dividing a market into distinct and homogeneous subgroups of customers, where any group can conceivably be selected as a target market to be met with distinct marketing mix.” According to American Marketing Association (AMA) “Market segmentation refers to dividing the heterogeneous markets into smaller customer divisions having certain homogeneous characteristics that can be satisfied.” Tuesday, September 8, 2015 Marketing Management 7
  • 8. Levels of Market Segmentation Tuesday, September 8, 2015 Marketing Management 8
  • 9. Mass Marketing • In simple words seller offer same product for all the buyers with different needs and seller engages in the mass production, mass distribution, and mass promotion of one product for all buyers. • Promotes the concept “One Size Fits All” Tuesday, September 8, 2015 Marketing Management 9
  • 10. Segment Marketing • Companies that are segmenting markets realize the diversity of the needs, perceptions, and buyer behavior between the customers • So that they match the needs of the customer’s more efficiently, improve and promote products for a distinct segment of the market • A good segmenting approach will eliminate the competitors Tuesday, September 8, 2015 Marketing Management 10
  • 11. Niche Marketing • Niche Marketers focus on the subgroups within the segments of the market, seeking to find customers with a distinctive set of traits looking for the same combination of benefits • A niche is a more narrowly defined customer group seeking a distinctive mix of benefits . for ex:- auto insurance for risky drivers – high premium , high price coverage etc . Tuesday, September 8, 2015 Marketing Management 11
  • 12. Micro Marketing • A form of target marketing in which companies fit their marketing mixes to specific needs and wants of narrowly defined geographic, demographic, psychographic or behavioral segments • products are specialized to meet a very specific need of potential customers and marketed primarily to that customer set. For example, a computer company might sell highly specialized and individualized computers to customers who configure the systems themselves. Tuesday, September 8, 2015 Marketing Management 12
  • 13. STP as Business Strategy Segmentation •Identify segmentation bases and segment the market. •Develop profiles of resulting segments. Targeting •Evaluate attractiveness of each segment. •Select target segments. Positioning •Identify possible positioning concepts for each target segment. •Select, develop, and communicate the chosen concept. Tuesday, September 8, 2015 Marketing Management 13
  • 14. Process / Steps in Market Segmentation 1. Identification of a market (Defining Market) 2. Identification of the market needs 3. Division/ Segmentation of the market (Segmenting stage) 4. Study of the different market segments (Segmenting stage) 5. Selection of a particular market segment (Targeting Stage) 6. Formulation and Implementation of marketing strategies Tuesday, September 8, 2015 Marketing Management 14
  • 15. Tuesday, September 8, 2015 Marketing Management 15
  • 16. 5 Criteria for Effective Market Segmentation Tuesday, September 8, 2015 Marketing Management 16 1. Measurable :- Size, purchasing power etc 2. Substantial :- large & profitable enough to serve . 3. Accessible :- can be effectively reached & served 4. Differentiable :- respond differently then only segments will be distinguished . 5. Actionable :- effective prgm’s can be formulated to attract & serve the segments .
  • 17. Tuesday, September 8, 2015 Marketing Management 17
  • 18. Tuesday, September 8, 2015 Marketing Management 18