This document discusses how firms can utilize intelligence to understand their strengths, weaknesses, and how they are perceived compared to competitors in order to win and retain clients. It presents some challenges firms face like win/loss ratios, qualified leads, and customer retention. It then discusses a cloud-based intelligence solution that provides real-time insights across divisions to help firms minimize weaknesses, enhance strengths, better communicate value, and drive improved win ratios and customer perceptions. Testimonials from CEOs discuss how the solution helped them understand lost prospects, retool products based on customer rankings, and cement customer relationships.