You Know That Feeling?
The State of Marketing in 2017
Informal Research
§ 2,000  contacts
§ “Good”  Marketers
§ How  would  you  make  marketing  great?
§ 142  replies  /  comments
Mark  Ritson
Adjunct  Professor
Stop the Death Myth
Stop the Death Myth
Why Our Death Myth is Balls
Because it takes time for shit to happen
Why Our Death Myth is Balls
Because it takes time for shit to happen
Because death rarely happens in media or marketing
Why Our Death Myth is Balls
Because it takes time for shit to happen
Because death rarely happens in media or marketing
Because we extrapolate ourselves into stupidity
1977: 170
2000: 85,000
170 x (2.718281828)0.2702005 x 66
Global  Population
Elvis
Impersonators
March  3rd 2031
Why Our Death Myth is Balls
Because it takes time for shit to happen
Because death rarely happens in media or marketing
Because we extrapolate ourselves into stupidity
Because we assume everyone is just like us
You Are Not Like the Consumer
Why Our Death Myth is Balls
Because it takes time for shit to happen
Because death rarely happens in media or marketing
Because we extrapolate ourselves into stupidity
Because we assume everyone is just like us
Because the consumer is not changing as much as we think
"Human nature hasn’t changed for a million years. It won’t change in the next
million years. Only the superficial things have changed. It’s fashionable to talk
about the changing man.
A communicator must be concerned with the unchanging man – what
compulsions drive him, what instincts dominate his every action, even though his
language too often camouflages what really motivates him.”
Bill Bernbach
Stop Using Techno Porn for Marketing Masturbation
Stop Using Techno Porn for Marketing MasturbationI’m in  the  
future
New “Real Reality” Tech
Digital Marketing is Just Marketing
Digital Marketing is just Marketing
TradigitalTraditional Digital
The stupidity of “digital first”
The inability to integrate all communications
The inherent tactification of starting with a tool not a strategy
The Absorption (not death) of Digital Marketing
It’s Time to start Thinking About This
Let’s Be Clear Who Will be Daddy
Digital Marketing
Marketers need to be trained in Marketing
Marketers need to be trained in Marketing
The King of the Philistines
I Know, I Know
Communications is 8.3% of Marketing
Guess How Many Work in Communications?
Always Three Steps
Diagnosis Strategy Tactics
Secondary
Qual
Quant
Who?
What?
How?
Comms Dist
Product Pricing
X                                                    X
33.3% 33.3% 33.3%
Always Three Steps
Tactics
Comms Dist
Product Pricing
33.3%33.3%
8.3%
The Communification of Tactics
Diagnosis Strategy Tactics
Comms Dist
Product Pricing
X                                                    X
33.3% 33.3% 33.3%
The Tactification of Strategy
Diagnosis Strategy Tactics
CommsX                                                    X
33.3% 33.3% 33.3%
Dist
Product
Pricing
The Four Beer Test
what strategy?
It’s a joke.
very  clear.
impressive.
Can You Brief Your Agency?
You need three things;
A strategy
A knowledge your
tactical ideas are shit
A training in briefing
agencies properly
Australian Briefing Sessions
I’ve  got  $400k
Brand Realism
An Unrealistic Vision of Brand
We Have Lost the Plot
Your brand is your life
You spend waaaay too much time thinking about it
The wet dreams of marketers: “Brand Love” & “Brand Purpose”
But the consumer does not give a shit – Havas data 94%
Consumers don’t want a relationship with your brand
They want it to be there, to deliver and (maybe) stand for something
Let’s Be Honest
Sell a Sugar Beverage
Sell Beer
Sell Caffeinated Beverage
The Opportunity Cost of Love & Purpose
Focus on
Brand Awareness – it’s less than you think
Brand Image - Realistic, Authentic Differentiation
Brand Distintiveness – an Australian weakness
Spot the Brand
2
3
4
1
Have You Ever Noticed they’re all…
Marketing is About Making Money
Marketing is About Making Money
Do marketers know the difference?
Gross Margin
Gross Profit
Do they know the GM for their main brand?
Do they care?
A Depressing Conversationyou  should  get  
your  marketing  
team  to  work  on  
this  pricing
you  must  be  out  
of  your  fucking  
mindthey  are  the
“colouring in  
department”
How Marketing Budgets are Made
§ A finance executive looks at 2016 sales
§ He applies a basic CAGR
§ He locks in the expected 2017 revenue
§ He applies an advertising to sales ratio
§ Your 2017 marketing budget is
$10  million
10%
$11  million
5%  of  sale
$550,000
Brevity & Simplicity
Brevity & Simplicity
Big Data
Thousands of segments
Programmatic
Machine Learning
Artificial IntelligenceMORE
Brevity & Simplicity
P&G Memos
The essence of strategy
An elegant diagnosis
Complex thinking, Simple Strategy
The bravery to do…
Less
Trump Style Manifesto
Making Marketing Great Again
1.
2.
3.
4,
5.
• Reduce our fetish for the new and dislike for that which already
exists.
• Broaden our marketing skills to the 92% of marketing not related
to communications.
• Focus on a future in which digital is just marketing.
• Accept a smaller, more humble role for brands and strategise
accordingly.
• Embrace our main organisational purpose which is generating
financial growth for the companies that employ us.
• Less is always more.
• Make Marketing Great Again.
thank you.
@markritson
Digital metrics are bs
Good metrics
Internal inconsistent – errors
Too many – quiz – mtrics vs measures
External consistency – comparison
Walled gardens
Sampling - oztam

Mark Ritson's (Adjunct Professor, Melbourne Business School) presentation at Mumbrella360.

  • 1.
    You Know ThatFeeling?
  • 2.
    The State ofMarketing in 2017
  • 3.
    Informal Research § 2,000 contacts § “Good”  Marketers § How  would  you  make  marketing  great? § 142  replies  /  comments
  • 4.
  • 5.
  • 6.
  • 7.
    Why Our DeathMyth is Balls Because it takes time for shit to happen
  • 8.
    Why Our DeathMyth is Balls Because it takes time for shit to happen Because death rarely happens in media or marketing
  • 9.
    Why Our DeathMyth is Balls Because it takes time for shit to happen Because death rarely happens in media or marketing Because we extrapolate ourselves into stupidity 1977: 170 2000: 85,000 170 x (2.718281828)0.2702005 x 66 Global  Population Elvis Impersonators March  3rd 2031
  • 10.
    Why Our DeathMyth is Balls Because it takes time for shit to happen Because death rarely happens in media or marketing Because we extrapolate ourselves into stupidity Because we assume everyone is just like us
  • 11.
    You Are NotLike the Consumer
  • 12.
    Why Our DeathMyth is Balls Because it takes time for shit to happen Because death rarely happens in media or marketing Because we extrapolate ourselves into stupidity Because we assume everyone is just like us Because the consumer is not changing as much as we think "Human nature hasn’t changed for a million years. It won’t change in the next million years. Only the superficial things have changed. It’s fashionable to talk about the changing man. A communicator must be concerned with the unchanging man – what compulsions drive him, what instincts dominate his every action, even though his language too often camouflages what really motivates him.” Bill Bernbach
  • 13.
    Stop Using TechnoPorn for Marketing Masturbation
  • 14.
    Stop Using TechnoPorn for Marketing MasturbationI’m in  the   future
  • 15.
  • 16.
    Digital Marketing isJust Marketing
  • 17.
    Digital Marketing isjust Marketing
  • 18.
  • 19.
    The stupidity of“digital first” The inability to integrate all communications The inherent tactification of starting with a tool not a strategy The Absorption (not death) of Digital Marketing
  • 20.
    It’s Time tostart Thinking About This
  • 21.
    Let’s Be ClearWho Will be Daddy Digital Marketing
  • 22.
    Marketers need tobe trained in Marketing
  • 23.
    Marketers need tobe trained in Marketing
  • 24.
    The King ofthe Philistines
  • 25.
  • 26.
  • 27.
    Guess How ManyWork in Communications?
  • 28.
    Always Three Steps DiagnosisStrategy Tactics Secondary Qual Quant Who? What? How? Comms Dist Product Pricing X                                                    X 33.3% 33.3% 33.3%
  • 29.
    Always Three Steps Tactics CommsDist Product Pricing 33.3%33.3% 8.3%
  • 30.
    The Communification ofTactics Diagnosis Strategy Tactics Comms Dist Product Pricing X                                                    X 33.3% 33.3% 33.3%
  • 31.
    The Tactification ofStrategy Diagnosis Strategy Tactics CommsX                                                    X 33.3% 33.3% 33.3% Dist Product Pricing
  • 32.
    The Four BeerTest what strategy? It’s a joke. very  clear. impressive.
  • 33.
    Can You BriefYour Agency? You need three things; A strategy A knowledge your tactical ideas are shit A training in briefing agencies properly
  • 34.
  • 35.
  • 36.
  • 37.
    We Have Lostthe Plot Your brand is your life You spend waaaay too much time thinking about it The wet dreams of marketers: “Brand Love” & “Brand Purpose” But the consumer does not give a shit – Havas data 94% Consumers don’t want a relationship with your brand They want it to be there, to deliver and (maybe) stand for something
  • 38.
    Let’s Be Honest Sella Sugar Beverage Sell Beer Sell Caffeinated Beverage
  • 39.
    The Opportunity Costof Love & Purpose Focus on Brand Awareness – it’s less than you think Brand Image - Realistic, Authentic Differentiation Brand Distintiveness – an Australian weakness
  • 40.
  • 41.
    Have You EverNoticed they’re all…
  • 44.
    Marketing is AboutMaking Money
  • 45.
    Marketing is AboutMaking Money Do marketers know the difference? Gross Margin Gross Profit Do they know the GM for their main brand? Do they care?
  • 46.
    A Depressing Conversationyou should  get   your  marketing   team  to  work  on   this  pricing you  must  be  out   of  your  fucking   mindthey  are  the “colouring in   department”
  • 47.
    How Marketing Budgetsare Made § A finance executive looks at 2016 sales § He applies a basic CAGR § He locks in the expected 2017 revenue § He applies an advertising to sales ratio § Your 2017 marketing budget is $10  million 10% $11  million 5%  of  sale $550,000
  • 48.
  • 49.
    Brevity & Simplicity BigData Thousands of segments Programmatic Machine Learning Artificial IntelligenceMORE
  • 50.
    Brevity & Simplicity P&GMemos The essence of strategy An elegant diagnosis Complex thinking, Simple Strategy The bravery to do… Less
  • 51.
  • 52.
    Making Marketing GreatAgain 1. 2. 3. 4, 5. • Reduce our fetish for the new and dislike for that which already exists. • Broaden our marketing skills to the 92% of marketing not related to communications. • Focus on a future in which digital is just marketing. • Accept a smaller, more humble role for brands and strategise accordingly. • Embrace our main organisational purpose which is generating financial growth for the companies that employ us. • Less is always more. • Make Marketing Great Again.
  • 53.
  • 54.
    Digital metrics arebs Good metrics Internal inconsistent – errors Too many – quiz – mtrics vs measures External consistency – comparison Walled gardens Sampling - oztam