Automating Inventory Management. Manage your inventory efficiently!Soft4
Inventory management can be challenging task, but with the right tools it can be very efficient and let to avoid overstock or understock. Manage your inventory efficiently!
Solutions which focus on easy collaboration, visibility and efficiency, across your entire supply chain.
Maximize your profit, reduce costs and increase competitiveness, definitely, with these solutions.
This booklet explores a few use cases of analytics for the supply chain and how it can be leveraged.
For more info visit: https://www.teamcomputers.com/businessanalytics/Supply%20Chain/Booklet-Supply-chain-Digital.pdf
MavenVista is a one-stop solution for procurement management software and system. We deliver intuitive software solutions to control your procurement process with the experience of industry experts.
Automating Inventory Management. Manage your inventory efficiently!Soft4
Inventory management can be challenging task, but with the right tools it can be very efficient and let to avoid overstock or understock. Manage your inventory efficiently!
Solutions which focus on easy collaboration, visibility and efficiency, across your entire supply chain.
Maximize your profit, reduce costs and increase competitiveness, definitely, with these solutions.
This booklet explores a few use cases of analytics for the supply chain and how it can be leveraged.
For more info visit: https://www.teamcomputers.com/businessanalytics/Supply%20Chain/Booklet-Supply-chain-Digital.pdf
MavenVista is a one-stop solution for procurement management software and system. We deliver intuitive software solutions to control your procurement process with the experience of industry experts.
Purvey provides a 360 degree coverage of the total distribution cycle from material inward receipts to storage, distribution through van sales, regular sales executive order booking, delivery procedures,rejection acceptance.
Helping Your Field Force Achieve the Perfect Store (RAO) Accelerating Retail ...Global Creative Group, Inc
The “Perfect Store” is now closer than ever thanks to retail activity optimization. You’ll benefit from focus, actionable insights and automated decision-making when you integrate RAO into your sales strategies. A recent Gartner study of digital merchandising solutions concluded that best-in-class performance now results in 95% + accuracy, with results returned within 5 minutes.
It provides a process for sales organizations to combine measurements and KPIs to determine the overall success of the retail execution strategy within a store or segment. RAO extends your retail execution capabilities by leveraging your existing data to generate better outcomes through improved workflows and advanced analytics.
Joe Bellini, CEO of AFS Technologies presents “Helping Your Field Force Achieve the Perfect Store (RAO) Accelerating Retail Activity.”
ICS Retail Suite covers everything from POS to Back Office to Head Office operations; automating the entire operations, virtually eliminating paper work.It allows the management team at the Head Office to have complete control over data at the stores
Our retail setup can scale up to a complex multi-store environment with complete integration with your day to day business operations.
Get to know more about Retail Suite here: http://www.ics.com.ph/retailsuite/
=============================================
For more information about Retail Suite:
Integrated Computer Systems, Inc.
3/F Limketkai Bldg., ortigas Ave., Greenhills, San Juan City 1502 Philippines
Tel: (+63 2) 744 3000 • 727 3801
Fax: (+63 2) 721 4502 • 621 9464
Email: info@ics.com.ph
Website: http://www.ics.com.ph
Supply Planning - Case Study - Boots Contract Manufacturing and Orchestr8Ben Bradley
Get a copy of the deck at https://o8supplychain.com/how-o8-manages-supply-planning-for-bcm/
Learn how one company avoided pitfalls normally associated with forecast-driven production plans that drive up costly stock levels and result in continual rework.
By moving away from an MRP forecast “Push” to a “Pull” based approach using DDMRPII™, they were able to:
• deliver the required level of customer service with minimal stocks at minimal cost
* Reduce the number of stock-outs
* Minimize excess stocks & obsolescence
* Minimize administration, handling & transport costs
* Allow the supply chain to cope with uncertainty
and more
Electronics retail software sap business one with i vend retailBSD SOLUTIONS
iVend Retail, iVend POS, Phần mềm bán hàng, phần mềm bán lẻ, giải pháp bán lẻ, Giải pháp siêu thị, iVend Solutions in Vietnam, iVend Retail in Vietnam, iVend Retail Vietnam, iVend POS Vietnam, iVend POS in Vietnam, BSD, BSD INSIGHT, BSD SOLUTIONS, iVend Mobile, iVend Mobile POS, iVend Analysis
This short slide deck explains Customer Success simply and concisely, so that you can communicate the benefits of a CS department to your executives, or explain to your clients why they should implement CS automation.
How We Reorganized Our Entire Post-Sales OrganizationGainsight
One of Gainsight's principles is to "Carry the Torch" for the Customer Success industry. We've shared a lot about innovations in our processes, but not as much about our organization. In this session, Allison Pickens, VP of Customer Success and Business Operations at Gainsight, will share the story of how we re-organized post-sales to drive success for our customers.
Purvey provides a 360 degree coverage of the total distribution cycle from material inward receipts to storage, distribution through van sales, regular sales executive order booking, delivery procedures,rejection acceptance.
Helping Your Field Force Achieve the Perfect Store (RAO) Accelerating Retail ...Global Creative Group, Inc
The “Perfect Store” is now closer than ever thanks to retail activity optimization. You’ll benefit from focus, actionable insights and automated decision-making when you integrate RAO into your sales strategies. A recent Gartner study of digital merchandising solutions concluded that best-in-class performance now results in 95% + accuracy, with results returned within 5 minutes.
It provides a process for sales organizations to combine measurements and KPIs to determine the overall success of the retail execution strategy within a store or segment. RAO extends your retail execution capabilities by leveraging your existing data to generate better outcomes through improved workflows and advanced analytics.
Joe Bellini, CEO of AFS Technologies presents “Helping Your Field Force Achieve the Perfect Store (RAO) Accelerating Retail Activity.”
ICS Retail Suite covers everything from POS to Back Office to Head Office operations; automating the entire operations, virtually eliminating paper work.It allows the management team at the Head Office to have complete control over data at the stores
Our retail setup can scale up to a complex multi-store environment with complete integration with your day to day business operations.
Get to know more about Retail Suite here: http://www.ics.com.ph/retailsuite/
=============================================
For more information about Retail Suite:
Integrated Computer Systems, Inc.
3/F Limketkai Bldg., ortigas Ave., Greenhills, San Juan City 1502 Philippines
Tel: (+63 2) 744 3000 • 727 3801
Fax: (+63 2) 721 4502 • 621 9464
Email: info@ics.com.ph
Website: http://www.ics.com.ph
Supply Planning - Case Study - Boots Contract Manufacturing and Orchestr8Ben Bradley
Get a copy of the deck at https://o8supplychain.com/how-o8-manages-supply-planning-for-bcm/
Learn how one company avoided pitfalls normally associated with forecast-driven production plans that drive up costly stock levels and result in continual rework.
By moving away from an MRP forecast “Push” to a “Pull” based approach using DDMRPII™, they were able to:
• deliver the required level of customer service with minimal stocks at minimal cost
* Reduce the number of stock-outs
* Minimize excess stocks & obsolescence
* Minimize administration, handling & transport costs
* Allow the supply chain to cope with uncertainty
and more
Electronics retail software sap business one with i vend retailBSD SOLUTIONS
iVend Retail, iVend POS, Phần mềm bán hàng, phần mềm bán lẻ, giải pháp bán lẻ, Giải pháp siêu thị, iVend Solutions in Vietnam, iVend Retail in Vietnam, iVend Retail Vietnam, iVend POS Vietnam, iVend POS in Vietnam, BSD, BSD INSIGHT, BSD SOLUTIONS, iVend Mobile, iVend Mobile POS, iVend Analysis
This short slide deck explains Customer Success simply and concisely, so that you can communicate the benefits of a CS department to your executives, or explain to your clients why they should implement CS automation.
How We Reorganized Our Entire Post-Sales OrganizationGainsight
One of Gainsight's principles is to "Carry the Torch" for the Customer Success industry. We've shared a lot about innovations in our processes, but not as much about our organization. In this session, Allison Pickens, VP of Customer Success and Business Operations at Gainsight, will share the story of how we re-organized post-sales to drive success for our customers.
In this prescriptive breakout session learn what successful Solution Providers are doing to build their Cloud/Mobility business. This workshop is designed for Solution Provider new to cloud/mobility marketplace or have not yet seen success. Success in the new marketplace starts with a Practice Statement, entails new ideas on building marketing savvy and better sales execution. We will cover a variety of tools, tips and techniques partners are using to drive Cloud /Mobility success.
Topics:
• Why you need to create a Practice Statement
• Aligning your marketing message to fit your Cloud strategy
• Building your Cloud marketing program that is unique and is active
• Creating a sales mentality and compensation program that works
• Developing a Business Guidance sales mentality
http://www.ingrammicrocloud.com
Omnichannel Marketing For Creating A Seamless Customer Experience PowerPoint ...SlideTeam
Customer nowadays look for effective marketing channels to differentiate the products, its features and wants a personalized shopping experience. Hence, most of the companies are shifting from multichannel to omnichannel marketing strategies to provide their customers a seamless shopping experience by increasing their brands presence. The current scenario is that the company is using multichannel marking strategy and is incurring losses in terms of revenue, customer retention, mobile traffic frequency, customer conversion rate etc. The company wants to shift to Omni channel Marketing Strategy in order to gain the competitive advantage and increase their overall presence on multiple digital platforms. Company wants to integrate physical, digital and mobile sales channels to support and provide better purchasing experience. This presentation provides some information and details on need for omnichannel marketing to the business, issues in implementing omnichannel marketing strategy, omnichannel marketing global statistics, approaches to implement omnichannel marketing strategy, mobile applications to be used for omnichannel marketing, types of digital advertising channels with relative usage costs, ways to increase mobile application engagement, omnichannel marketing model of the company, comparing omnichannel marketing costs vs multichannel marketing costs, omnichannel marketing automation process flowchart, tools to improve marketing efforts, sales process automation model of the company, key benefits of using omnichannel marketing, omnichannel marketing dashboard with revenue and total spend, future user statistics of the company after implementing omnichannel marketing etc. After evaluating the benefits, outcomes and costs of the omnichannel marketing, the company will choose the best approach and strategy to implement and shift to Omni channel marketing and replace multichannel marketing with it. https://bit.ly/3eSPYNq
Now that you’ve developed your strategy to optimize customer usage, loyalty and renewal, use this Customer Success Action Plan template to outline the activities you and your team will implement in order to reach your goals.
Customer success has revolutionized businesses in every industry, but what does customer success look like for the Ad-Tech industry? Join Ganesh Subramanian (Client Strategy, Gainsight) and Greg McLaughlin (Sr. Director of Business Operaitons , Appnexus) for this 60 minute webinar discussing:
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Gainsight
In this webinar, Allison Pickens, Gainsight's VP of Customer Success, will give you a detailed explanation of our new org chart as well as the philosophy behind the changes. She'll offer strategies on how to apply these principles and tactics to your own Customer Success team.
How to Efficiently Handle E-commerce Returns for Your Small BusinessSaurabh Srivastava
In this article, we will discuss some key strategies and best practices, including leveraging Shopify experts services, to help small business owners handle returns efficiently and maintain a positive customer experience.
Supply chain management (SCM) is the process of controlling the operations of the supply chain as a vertical organization. This permits highly efficient resource management and planning. Supply Chain Management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption. While this model has worked with difficulty in full production scale, in our scaled down environment it will be easy to implement and a big asset for the customer.
5 metrics to strengthen your multichannel sales strategydevin simon
For many eCommerce companies, measuring multichannel sales performance is a challenge. And as your organisation expands to new sales channels like marketplaces, your own brand web stores, and social commerce channels, the complexity for measuring their performance increases.
So, you may end up being confused on which KPIs to track, or end up tracking every known KPI out there. To avoid this, we have listed some of the most prominent KPIs that can help you critically analyse your multichannel sales strategy:
This eBook will allow retail business and IT managers to understand, which are the key elements that must be considered in retailers' path to become omnichannel champions. Find out which are the most critical omnichannel capabilities to develop as well as its strategy and roadmap for the implementation plan.
Similar to Marcos Pueyrredon (Vtex "Quick Wins Omnicommerce" Workshop) eCommerce Canvas - eRetail Day Mexico2020 (20)
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
4. ECOMMERCE CANVAS LOGIC
The canvas was created by VTEX Customer Success Team in order to facilitate our
Customer’s Business Review.
With this framework, we can understand ecommerce’s operation state, which defines the
actual revenue growth rate.
Once we understand it, our customer share with us his revenue growth goal and plan
strategies to achieve it. The strategies are implemented with projects that shape a new
ecommerce structure, needed to achieve the planned revenue growth.
Plan
Revenue
Growth
Set strategies
to achieve the
goal
Define projects
to implement
strategy
Check
Results
Recommend
operational
improvement
5.
6. ECOMMERCE CANVAS VERTICALS
We have 3 major steps in ecommerce operations, represented in the 3 Ecommerce
Canva’s verticals:
Traffic generation Sales generation Order delivery
7. ECOMMERCE CANVAS VERTICALS
The first step to generate sales is to drive traffic to the store.
You can generate traffic making campaigns focused on new and recurring users.
At this vertical, we fill Customer Acquisition Strategies and Customer Retention Strategies
that are already running.
Traffic generation
8. ECOMMERCE CANVAS VERTICALS
When clients land at store, we need to guide them to the right product, give them sufficient
information to take decision and offer a frictionless purchase process, in order to higher
conversion.
At this vertical, we fill strategies to offer a better experience at store exploration, product
decision and checkout (moment of purchase - MOP).
Sales generation
9. ECOMMERCE CANVAS VERTICALS
Now the product has been sold, we need do deliver it.
To perform a good service level you must process and deliver the customer order with
quality and agility. You also need to have an excellent Customer Service to answer
customer questions and promote an easy order return. At this vertical we fill the fulfillment,
carrier and customer service strategies.
Order Delivery
11. CUSTOMER ACQUISITION
Strategies for your customers know you
have a digital operation.
AWARENESS
Strategies for your customers consider
your brand for purchase. Usually
communications on category level.
CONSIDERATION
Strategies for your customer buy a
specific product. Usually
communications on product level.
ACTIVATION
At traffic generation vertical, we have
two main divisions. One of them is
Customer Acquisition, which focus is to
generate new users sessions.
METRIC: % NEW USERS
METRIC: % CHURN
METRIC: SESSIONS
12. CUSTOMER RETENTION
You should use content both to keep
brand awareness on recurring users
and expand SEO traffic.
CONTENT
Based on a precedent purchase, you
can recommend complementary and
replacement products. You can also
explore Loyalty and Rewards programs.
LOYALTY
When users do not reach the expected
purchase frequency, you need to
implement strategies to reactivate
them.
REACTIVATION
At traffic generation vertical, we have
two main divisions. The second of them
is Customer Retention, which focus is
to generate recurring users sessions.
METRIC: % NEW USERS
METRIC: % CHURN
METRIC: SESSIONS
14. SHOPPING EXPERIENCE
At landing page we give options to
explore store’s assortment with
banners, menu, search bar and etc..
EXPLORATION
When customers find what they want, you
should give them information about the
product, shipping policy, return policy and
etc. in order to push them to checkout.
DECISION
At Moment of Purchase, you need to
have a frictionless checkout with a
whole bunch of shipping and payment
options in order to higher conversion.
MOP
At sales generation vertical, the
customer arrives at store and we need
to guide them through shopping
experience.
METRIC: % BOUNCE
METRIC: % ADD TO CART
METRIC: CONVERSION
16. POSTPURCHASE
Order processing is the core here. You
can have strategies like same day
delivery process, ship from store, ATP
(available to promise) and etc..
ORDER
You must have different carriers with
different service levels, varying on cost
and velocity. Pickup Points and tracking
are important strategies too.
DELIVERY
You can offer your customers free
returns, different channels for answer
their questions, automation for order
change and etc..
CUSTOMER SERVICE
At order delivery vertical, we care about
customer experience, processing order
with quality and agility.
METRIC: % OF CANCELED ORDERS
METRIC: % DELIVERED ON TIME
METRIC: NPS
18. PROJECTS AND OPERATIONAL RECOMMENDATIONS ON CANVAS
Once we’ve filled ecommerce canvas, we should define strategies to achieve revenue
growth goal.
If we need do grow 50% we must have consistent strategies to beat this challenge.
Strategies are implemented trough one ore more projects. Projects, when implemented,
must result in a metric improvement and the new feature or process is written on canvas.
Sometimes we have a feature or process that should be improved. That’s an opportunity for
an operational recommendation, that must result too on a metric improvement.
On next page we have an example.
2 projects, on yellow, that implement Omnichannel Strategy and, on green, an operational
recommendation for Sessions Growth.
20. GROWTH PLAN
All projects and operational recommendations are written on Growth Plan.
For each recommendation or project, we set the expected result, the implementation date
and the result checking date.
The set of results should be the main force on achieving the revenue growth goal.
On next page we have a Growth Plan for our Canvas Example.
21. Omnichannel Ship from store 03/2018 % canceled -10% Finished 04/2018 -20%
OPER: Grow
Sessions
Desktop
Sessions
04/2018 Sessions +50% Implem. 05/2018
Omnichannel inStore Pickup 05/2018 Conversion +10% Approving 08/2018
CUSTOMER X – GROWTH PLAN 2018
STRATEGY PROJECT GO LIVE METRIC GOAL STATUS CHECK ON RESULT
22. GROWTH PLAN EXECUTION
When Growth Plan is executed, the results must reflect on Canvas.
Projects must be written on the respective area and metrics improvement must be
observed.
Operational recommendation, when implemmented won't be written on canvas, because
the process or feature is already there. But metrics improvements must be observed too.
On next page we can see our example after growth plan execution.
Projects, on yellow, are now part of canvas.
Checking the metrics we can see that % of orders canceled reduced 20% percent, but
conversion didn’t improve with pickup point implementation, as expected.
Sessions, on green, have grown, but we don’t write anything new on canvas, since the
result was achieved by an operational improvement on Facebook and email campaigns,
focused on desktop devices.