Customer nowadays look for effective marketing channels to differentiate the products, its features and wants a personalized shopping experience. Hence, most of the companies are shifting from multichannel to omnichannel marketing strategies to provide their customers a seamless shopping experience by increasing their brands presence. The current scenario is that the company is using multichannel marking strategy and is incurring losses in terms of revenue, customer retention, mobile traffic frequency, customer conversion rate etc. The company wants to shift to Omni channel Marketing Strategy in order to gain the competitive advantage and increase their overall presence on multiple digital platforms. Company wants to integrate physical, digital and mobile sales channels to support and provide better purchasing experience. This presentation provides some information and details on need for omnichannel marketing to the business, issues in implementing omnichannel marketing strategy, omnichannel marketing global statistics, approaches to implement omnichannel marketing strategy, mobile applications to be used for omnichannel marketing, types of digital advertising channels with relative usage costs, ways to increase mobile application engagement, omnichannel marketing model of the company, comparing omnichannel marketing costs vs multichannel marketing costs, omnichannel marketing automation process flowchart, tools to improve marketing efforts, sales process automation model of the company, key benefits of using omnichannel marketing, omnichannel marketing dashboard with revenue and total spend, future user statistics of the company after implementing omnichannel marketing etc. After evaluating the benefits, outcomes and costs of the omnichannel marketing, the company will choose the best approach and strategy to implement and shift to Omni channel marketing and replace multichannel marketing with it. https://bit.ly/3eSPYNq

1. For Creating a Seamless
Customer Experience

2. Agenda for Omnichannel Marketing
2
Unite both online and offline marketing channels to provide an integrated
and seamless user experience
Analyze the various strategies that can be used for implementing
Omnichannel Marketing
Integrating physical, digital and mobile sales channels to support and
provide better purchasing experience
Optimize Sales Processes
Add text here
Add text here

3. Table of Contents
3
› XYZ Marketing Company Business
Overview Details
› Need for Omnichannel Marketing to the
Business
› Current User Statistics of the Company
before Omnichannel Marketing
Implementation
› Issues in implementing Omnichannel
Marketing Strategy
› Some Omnichannel Marketing Global
Statistics
› Steps to Implement Omnichannel
Marketing in Business
XYZ Marketing Company
Business Overview,
Omnichannel Marketing Need,
Issues and Statistics
› Approaches to Implement Omnichannel
Marketing Strategy
› User Statistics before using Mobile
Applications and Social Networks
› Mobile Applications to be used for
Omnichannel Marketing
› Ways to Increase Mobile Application
Engagement
› Social Media Network Statistics for
Omnichannel Marketing
› Types of Digital Advertising Channels
with Relative Usage Costs
› Choosing the Right Social Media
Advertising Channels with Costs and
Related Benefits
› Goals to achieve by Implementing Digital
Advertising Channels
› Estimated User Statistics after using
Mobile Applications and Social Networks
Approaches to Omnichannel
Marketing and User Stats
Omnichannel Marketing Model
and Process Flowchart
Benefits of omnichannel
Marketing, Future User Stats
and Dashboard
› Omnichannel Marketing Model of the
Company
› Comparing Omnichannel Marketing
Costs vs Multichannel Marketing Costs
› Omnichannel Marketing Automation
Process Flowchart
› Tools to Improve Marketing Efforts
› Sales Process Automation Model of the
Company
› Key Benefits of using Omnichannel
Marketing
› Future User Statistics of the Company
after implementing Omnichannel
Marketing
› Omnichannel Marketing Dashboard with
Revenue and Total Spend

4. 4
XYZ Marketing
Company Business
Overview, Omnichannel
Marketing Need, Issues
and Statistics
› XYZ Marketing Company Business Overview Details
› Need for Omnichannel Marketing to the Business
› Current User Statistics of the Company before Omnichannel
Marketing Implementation
› Issues in implementing Omnichannel Marketing Strategy
› Some Omnichannel Marketing Global Statistics
› Steps to Implement Omnichannel Marketing in Business

5. XYZ Marketing Company Business Overview Details
5
This slide shows the business details of XYZ Marketing Company such as employees, current digital channel strategy (multichannel) of the company, annual revenue,
estimated rise in Sales after using omnichannel strategy, estimated rise in mobile traffic frequency, business offerings, CEO, Headquarters etc.
Includes operations such as e-commerce,
cloud computing, digital streaming and
artificial intelligence. Offers other services
such as computing, storing, and database
products, compliance, publication, digital
content subscriptions, and advertising
The company offers its products and
services in more than 40 nations
Serves customers through online and
physical shops and focus on choice, cost
and comfort
Add text here
CEO
Add name here
Employees
20,000
Headquarters
Add location here
Digital Channel
Strategy of the
company in 2019
Multi-Channel
Marketing Strategy
Annual Revenue 2019
$ 50 MM (Declined by 15% since last
year due poor channel strategy)
Customer Retention
Rate in 2019
62% (Declined by 7%
since 2018)
Mobile Traffic
Frequency in 2019
40% (Declined by 5%
since last year)
Digital Channel Strategy
that must be used in 2020
Omnichannel Marketing (In-place
of Multi-Channel Marketing)
Expected Rise in Company Sales
after using Omnichannel Marketing
2% rise in company sales in the year 2020
Expected Rise in
Mobile Traffic
Frequency in 2020
8% (Due the application of
Omnichannel Marketing Strategy)
Company Name
XYZ Marketing Company
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

6. Need for Omnichannel Marketing to the Business
6
This slide shows the need of Omnichannel Marketing to the business. The needs are to improve customer experience, enhance user engagement, increase sales revenue,
retain existing customers etc.
› To improve customer experience via
the use of various Omnichannel
Marketing Strategies.
# Need 01
› To enhance user engagement and
brand awareness.
# Need 02
› To increase the sales revenue by
finding out new sources.
# Need 03
› To retain the existing customers and
attract the new ones.
# Need 04
› Add need of Omnichannel Marketing to
the Business.
# Need 05
› Add need of Omnichannel Marketing to
the Business.
# Need 06
Most Important Need
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

7. Current User Statistics of the Company before Omnichannel Marketing Implementation
7
This slide shows the current user statistics of the company before adopting omnichannel marketing strategy. These stats are related to traffic frequency, customer
conversion rate, user retention rate, overall company sales etc. from the years 2017 to 2019 along with key takeaways.
Performance Parameters 2017 2018 2019
Direct Traffic Frequency 60% 55% 50%
Mobile Traffic Frequency 50% 45% 40%
Customer Conversion Rate 5% 3.5% 2.5%
Customer Retention Rate 75% 69% 62%
Overall Company Sales Declined by 10% Declined by 12% Declined by 15%
Add parameters here Add percentage here Add percentage here Add percentage here
Key Takeaways
Direct Traffic Frequency and
Customer Retention rate has
declined by 10% and 13%
respectively since 2017
Company Overall Sales have
declined by 15% since 2017
Add Text Here
Add Text Here
Add Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

8. Issues in implementing Omnichannel Marketing Strategy
8
This slide shows some issues that the business faces in order to implement the Omnichannel Marketing Strategy. The issues are related to inventory management, lack of
technical skills and resources, not enough warehouse locations etc.
› Managing Inventory is the major
challenge faced by the business. All sales
channel, whether online or offline must have
enough stock to make most of the inventory
visibility across all the channels
› Add text here
› Lack of Resources and Technical Skills is also a
challenge in implementation of Omnichannel Marketing
Strategy. Customer Data Management Systems are
expensive, have technical limitations and require in-house
training of marketers. Changing existing Technological
Infrastructure also requires additional costs
› Add text here
› Warehouse Locations should be optimal
for your retail network, store locations,
distribution and shipping channels. Any delay
is making the stock accessible to the
customers, will result in building a negative
company image and will negatively effect the
inventory turnover ratio.
› Add text here
› Add issue description here
› Add issue description here
› Add issue description here
› Add issue description here
ISSUE
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

9. Some Omnichannel Marketing Global Statistics
9
This slide shows some Global Statistics related to Omnichannel Marketing such as higher LTV of the shoppers using omnichannel, increased customer retention rate,
increased purchase rate, rise in money spent to purchase via omnichannel etc.
Shoppers who make both
online and offline purchase
(use Omnichannel), have
30% higher LTV than
shoppers using one channel.
60% of growing E-
Commerce companies have
started implementing
Omnichannel Marketing
in 2019.
Marketers using campaigns
involving three or more
channels had a 90%
higher customer retention
rate than those using single-
channel campaigns.
It has been noticed that the
shoppers who have engaged
with campaigns using 3 or
more channels, spent
13% more than those
who got engaged with less
than 3 marketing channels.
It has been found that
around 86% of the
customers are willing to pay
25% more for the
products and services just to
get a better and seamless
customer experience.
Campaigns using three
channels or more, earned a
50% higher purchase
rate as compared to single
channel campaigns.
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

10. Steps to Implement Omnichannel Marketing in Business
10
This slide shows the process of implementing Omnichannel Strategy to the business. The steps are defining an appropriate buyer persona, segment the audience,
prioritize media channels, monitor the efforts and run campaigns to check the strategy effectiveness.
Create Buyer
Persona
› Buyer Type – Potential
Buyer
› Purchase Frequency –
2 times a month
› Traffic Sources – Social
Media
› Add text here
› Add text here
Audience
Segmentation
› User Demographics –
Age Group between 25 to
40
› Lifestyle – Socially
Connected
› Geographic Region –
Urban
› Add text here
› Add text here
Prioritize Media
Channels and Tools
› Media Channels –
Social Networks (Facebook,
Instagram) and Mobile Apps
(Native, Web, Hybrid etc.)
› Media Tools that can
be used – Social
Monitoring, Marketing
Automation Analysis,
Analytical and Graphic
Tools
› Add text here
› Add text here
Monitor
Efforts
› Media Monitoring
Tools that can be
used – Hootsuite, Twitter
Counter, Klout, Sprout
Social, Zoho, Trackur,
Keyhole etc.
› Add text here
› Add text here
Integrate your
Findings
› Run Media Campaigns
such as Polls, partnerships,
Events, Contests,
Giveaways etc.
› These campaigns will drive
results and customer
experience will move next
level
› Add text here
› Add text here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

11. 11
Approaches to
Omnichannel Marketing
and User Stats
› Approaches to Implement Omnichannel Marketing Strategy
› User Statistics before using Mobile Applications and Social Networks
› Mobile Applications to be used for Omnichannel Marketing
› Ways to Increase Mobile Application Engagement
› Social Media Network Statistics for Omnichannel Marketing
› Types of Digital Advertising Channels with Relative Usage Costs
› Choosing the Right Social Media Advertising Channels with Costs
and Related Benefits
› Goals to achieve by Implementing Digital Advertising Channels
› Estimated User Statistics after using Mobile Applications and Social
Networks

12. Approaches to Implement Omnichannel Marketing Strategy
12
This slide shows the omnichannel marketing approaches such as use of Mobile Apps and Social Networks, E-Mail Marketing and Ad-Retargeting along with the details and
estimated costs involved to implement each approach.
Omnichannel Marketing
Approaches
Approach Details
Estimated Costs
Involved (in USD)
Mobile Applications and Social
Networks
› Keep the shoppers inside the ecosystem through running
ads on social networks (Facebook, Insta, Twitter etc.) and
engaging Mobile Apps (Chat-Bots, Native Apps, Web Apps
etc.)
› Add text here
500
E-Mail Marketing
› It is essential to make sure that the business follow up on
the customer behavior on regular basis via various E-Mail
Marketing Campaigns such as Seasonal, Welcome,
Promotional, Social, Newsletter etc.
› Add text here
600
Ad-Retargeting
› Target specific visitors in order to convert them into
potential shoppers. Ad-Retargeting can be done via
Sequential Ads, Cross-Channel Retargeting, Buyer
Persona Retargeting etc.
› Add text here
650
Approach
to be used
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

13. User Statistics Before Using Mobile Applications and Social Networks
13
This slide shows user statistics related to retention and churn rate before the implementation of Mobile Apps and Social Networks of the company. The data is for 3
months.
60%
45% 40%
40%
55% 60%
Month 1 Month 2 Month 3
Average Retention Average Churn
The graph show that the
average customer retention rate
has declined eventually in past
3 months by around 20%
The company needs to find out
the ways in order to increase
retention rate
The company can use Mobile
Apps and Social Networking to
engage more customers
Add Text Here
Add Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
User Retention and Churn Rate

14. Mobile Applications to be used for Omnichannel Marketing
14
This slide shows the details of some Mobile Apps that can be used for implementing omnichannel marketing such as Native Apps, Mobile Web Apps, Hybrid Apps and
Progressive Web Apps along with their relative costs involved in running ads.
› Constructed specifically for a
specific type of operating system
› These apps are fast and more
interactive
› Estimated Costs involved in
Running Ads via this app – $
200
› Add text here
Native Apps
› These apps are regular web pages but
provide additional features such as
offline work, push notifications, and
hardware device access
› These apps are low on data and does
not require installation for its usage.
Sharing is also easy
› Estimated Costs involved in Running
Ads via this app - $ 100
› Add text here
Progressive Web Apps
› Web-based mobile apps that are not
installed on your mobile device and are
run on web-based servers.
› These apps have better reach and are
always up-to-date.
› Estimated Costs involved in Running
Ads via this app - $ 150
› Add text here.
Mobile Web Apps
› These apps are a mixture of Native and
Mobile Apps
› These apps are cheaper and faster to develop
› Estimated Costs involved in Running Ads
via this app - $ 120
› Add text here
Hybrid Apps
Mobile app to be used

15. Ways to Increase Mobile Application Engagement
15
This slide shows some ways through which the company can increase the Mobile Application user engagement. This can be done by enabling easy onboarding, using
push notifications, personalizing mobile app etc.
› The company can make login and account creation process easy
by reducing unnecessary steps
› Make use of actions/gestures to show a process. Offer multiple
registration steps to save user time
› Estimated implementation cost involved - $ 100
› Add text here
› The company can use push notifications to stimulate user
engagement and increase conversion rates
› Push Notifications can increase user app engagement by 70% and
user conversion rate by 50%
› Estimated implementation cost involved - $ 80
› The company can use personalization methods such as mail
marketing, send recommendations, use social integration, location-
based marketing etc. to effectively engage audiences
› Mobile Personalization can decrease customer churn rate by 30%
› Estimated implementation cost involved - $ 90
› Add text here
› Add details here
› Add details here
› Add details here
Easy Onboarding
Using Push
Notifications
Mobile
Personalization
Add way to increase
Mobile App Engagement
Way to choose in order to increase Mobile App Engagement
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

16. Social Media Network Statistics for Omnichannel Marketing
16
This slide shows the social media statistics related to Omnichannel. This slide shows various media channels that are used by the audiences to access the content
worldwide. The channels include Digital Advertising, Websites, Live Events, Print Advertising, Content Marketing, Outdoor Ads etc.
5%
12%
12%
48%
25%
30%
42%
50%
55%
60%
Other
Sponsorships
Outdoor Ads
Content Marketing
Print Advertising
Live Events
In -Store Engagements
Viral Marketing
Corporate Websites
Digital Advertising
Most crucial channel used by
shoppers to access the content.
The graph show that around
60% of the audience use Digital
Advertising Channels to access
the content worldwide
Digital Advertising Channels
includes online channels,
mobile applications and social
channels to effectively engage
with the audiences
Add Text Here
Add Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

17. Types of Digital Advertising Channels with Relative Usage Costs
17
This slide shows various types of Digital Advertising Channels such as search engine marketing, social media advertising, Video Ads, Retargeting etc. along with their
related usage costs and details.
Digital
Advertising
Channels
Estimated
Usage Costs
(USD
Channel
Details
Search Engine
Marketing
Social Media
Advertising
Video
Advertising
Retargeting
Add channel
here
200 150 180 210
Add estimated usage
costs here
The company will use
Pay Per Click ads to
create customized
content. Ads that
company can run are
search and display
Company will display
ads on various media
channels such as
Facebook, Instagram,
Twitter, Pinterest,
LinkedIn etc.
The company will use
video ad to show off a
new product and can
grab potential
customers.
Types of Video Ads –
Linear, In-page, In-
Banner, In-text etc
The marketing team
can gather user-data
and use it to their
advantage to reach
them again.
Types of Re-Targeting
– Sequential, Time-
Delayed, Up-selling
etc.
Add channel details
here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

18. Choosing the Right Social Media Advertising Channels with Costs and Related Benefits
18
This slide shows various social media advertising channels such as Facebook, Instagram, Twitter, LinkedIn, Pinterest etc. along with their relative cost to display ads,
channel purpose and benefits.
Social Media Advertising
Channels
Estimated Costs for
Displaying Ads (USD)
Channel
Purpose
Channel
Benefits
Facebook 20
› Build Brand Loyalty and Relationships
› Add text here
Helps in market research, spread brand
awareness and lead generation
Instagram 30
› Share photos, videos and other media
online
Help to engage audience
Twitter 35
› Build Public Relationships
› Add text here
Implement existing strategy and improve
customer service
LinkedIn 35
› Spread news and articles globally
› Interactive conversation
Best for Business Development
Pinterest 30
› Preserving memories for future -
Scrapbooking
Increases links back to the website and
drives more traffic
Add channel and logo here Add estimated costs here › Add channel purpose here Add channel benefits here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

19. Goals to achieve by Implementing Digital Advertising Channels
19
This slide shows the goals that the company wants to achieve vis the use of Digital Advertising Channels such as enhancing user engagement, brand promotion, increase
online sales, lead generation, enhancing brand image etc.
60%
20%
5%
10%
3%
1% 1%
Enhancing
User
Engagement
Brand
Promotion
Increase
Online Sales
Increase
Offline Sales
Lead
Generation
Enhancing
Brand Image
Add objective
here
Objectives of using Digital Advertising Channels
High Priority Objective to achieve
The main objective behind
using Digital Advertising
Channels such as Facebook,
Instagram, Twitter, LinkedIn etc.
is to enhance the customer
experience of seeing the
company products and a way
they get product awareness
Add Text Here
Add Text Here
Add Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

20. Estimated User Statistics After Using Mobile Applications and Social Networks
20
This slide shows the status of user retention and churn rate after using mobile applications and social networks. The data is for 3 months.
40%
50% 55%
60%
50% 45%
Month 3 Month 4 Month 5
Average Retention Average Churn The graph show that the average
customer retention rate has
increased eventually in by 15% in
next 2 months as the company
has run ads via Progressive Web
Apps and used Social Media
Advertising Channel (Facebook)
Also, via the usage of Push
Notifications, the user
engagement has increased by
15%
Add Text Here
Add Text Here
User Retention and Churn Rate
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

21. 21
Omnichannel Marketing
Model and Process
Flowchart
› Omnichannel Marketing Model of the Company
› Comparing Omnichannel Marketing Costs vs Multichannel
Marketing Costs
› Omnichannel Marketing Automation Process Flowchart

22. Omnichannel Marketing Model of the Company
22
This slide shows the Omnichannel Model that the company will follow in order to enhance the shopper experience. The channels used are phone, social networks, various
mobile applications, company website and physical store. The implementation of this model can enhance user experience and brand loyalty.
Customer will Enquire on Phone regarding the
product prices and availability
Phone
The customers can see relative ads and
discounts on products they like to purchase
Social Networks
The customer can use mobile apps to get
an update for the product features
Mobile Applications
At last, the customer will purchase the product
directly from the store that he/she had already
finalized on the website. Customer’s prefer to
buy products physically from the store by
showing the discount coupon
Physical Store
The customer will make the order by logging
in to company website
Website
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

23. Comparing Omnichannel Marketing Costs vs Multichannel Marketing Costs
23
This slide shows the comparison in costs of Omnichannel and Multichannel marketing in order to reach 1,000 audiences through various channels such as physical store,
social media, mobile apps and digital advertising.
These graphs shows the comparison of costs incurred in using Omnichannel and Multichannel
Costs incurred in using Omnichannel in order to reach 1,000 audiences is around $ 490 as compared to Multichannel where the costs are around $ 570
Add text here
Add text here
150
200
100
120
Physical Store Social Media Mobile Apps Digital
Advertising
Using Multichannel Marketing
Cost to reach 1,000 Audience
130
180
80
100
Physical Store Social Media Mobile Apps Digital
Advertising
Using Omnichannel Marketing
Total Costs - $ 490 Total Costs - $ 570
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

24. Omnichannel Marketing Automation Process Flowchart
24
This slide shows the Omnichannel Marketing Automation Flowchart that the company will use in order to create and automate the user journey more effectively. This flowchart shows
details regarding push notifications, whether an email is sent or not, purchase completed by the customer, percentage of discount allowed via the mobile app etc.
Added to Cart
Purchase not completed
Send Email
Cart Reminder
Push
Notifications
Enabled?
Purchase
Completed?
Stop Flow
› Add push notification details here
› Add details here
› Add details here
› Add cart details here
› Add purchase details here
› Add details here
› Add email details here
› Add details here
› Add details here
› Add Ad details here
› Add discount details here
› Add details here
Send Push Notifications
Cart Reminder
Stop Flow
15% Discount
Show FB Ad
Yes No
Yes No

25. 25
Benefits of
Omnichannel Marketing,
Future User Stats and
Dashboard
› Tools to Improve Marketing Efforts
› Sales Process Automation Model of the Company
› Key Benefits of using Omnichannel Marketing
› Future User Statistics of the Company after implementing
Omnichannel Marketing
› Omnichannel Marketing Dashboard with Revenue and Total Spend

26. Tools to Improve Marketing Efforts
26
This slide shows some tools that can be used to improve the marketing efforts of the company such as CRM (Customer Relationship Management) software, Marketing
Automation, Analytics and data visualization, and content management systems along with their implementation costs.
Tool
Purpose
Implementation
Cost
CRM
Software's
Improve Business
Relationships
$ 150
› Inbound
› General
› Fully Integrated
› Sales
Marketing
Automation
Automate marketing
tasks and processes
$ 100
› Sales Process
Automation
› Workforce
Automation
› Analytics
› Pricing Automation
Analytics and Data
Visualizations
Communicate
information to users
via visual presentation
$ 120
› Descriptive
Analytics
› Bar Graph
› Pie Chart
› Scatter Plot
Content Management
Systems
Provide capability to
users to manage
website content
$ 200
› Digital Asset
Management System
› Web Content
Management System
› Component Content
Management System
› Add text here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

27. Call lead now
Setup Task
Sales Process Automation Model of the Company
27
This slide shows Sales Process Automation Model of the company with details based on type of Lead, Salesperson, product demo offered, follow up etc.
Lead Add lead details
Salesperson Add lead details
Demo Add product demo details
Email Add mail details
Follow Up Add follow up details
Lead
Captured
Assigned to
Salesperson
Request for Demo
Positive Call:
Demo
Happened
Send Email ‘‘Your
Demo has been
Scheduled ’’
Send Reminder
‘‘Follow-up on Lead ’’
After 5 Days
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

28. Key Benefits of using Omnichannel Marketing
28
This slide shows key benefits of Omnichannel Marketing to the users such as Channel optimization, improved experience, high channel accessibility, audience
segmentation, high brand loyalty, easy accessibility etc.
› Omnichannel Marketing
enables users to
personalize their own
experience. The customer
has access and control
products, services and on-
demand support options
› Add text here
› Add text here
Channel
Optimization
› Another great way
companies can enhance
the customer experience
through omnichannel
marketing is to merge the
web, digital, and physical
worlds
› Add text here
› Add text here
Improve
Customer
Experience
› Add benefit details here
› Add text here
› Add text here
Add
Omnichannel
Benefit here
› When multiple channels
are implemented at once,
the company can reach
out to different leads,
opportunities and
customers who only
interact on certain
channels
› Add text here
› Add text here
Diversify
Audience
› Omnichannel provides
personalized customer
experiences by allowing
customers pick and
choose what channels
they want to use to
interact with the business
› Add text here
› Add text here
Improved
Loyalty
A customer comes in the
store to buy a product which
they ordered online. The
customer can directly show
the product order number
and speed up the process
When talking to an employee
in the shop, a customer can
either carry their phone, or
the employee can use a
tablet to search for their
product when talking to the
customer
If a customer enters a store
and can access his/her
phone or tablet
simultaneously to enquire
about the product details, the
customer will be happy and
come back again
A company may use CRM
helpdesk software with a
chatbot feature that
integrates with Facebook
Messenger. which help to
identify issues in
real time
Add benefit case here
FOR EXAMPLE
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

29. Future User Statistics of the Company After implementing Omnichannel Marketing
29
This slide shows the future estimated user statistics of the company after adopting omnichannel marketing strategy. These stats are related to traffic frequency, customer
conversion rate, user retention rate, overall company sales etc. from the years 2019 to 2021 along with key takeaways.
Performance Parameters 2019 2020 (estimated) 2021 (estimated)
Direct Traffic Frequency 50% 55% 60%
Mobile Traffic Frequency 40% 48% 56%
Customer Conversion Rate 2.5% 3.5% 4.5%
Customer Retention Rate 62% 69% 75%
Overall Company Sales Declined by 15%
Increased by 2%
Increased by 5%
Add parameters here Add percentage here Add percentage here Add percentage here
Key Takeaways
Customer Conversion Rate is
estimated to increase by 2% in
2021 by implementing
omnichannel marketing
strategies
Mobile Traffic frequency is
estimated to increase by 16%
in 2021
Add Text Here
Add Text Here
Add Text Here
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

30. Online Display
Mobile Apps
Print
Paid Social
Out of Home
Events
Direct Mall
Omnichannel Marketing Dashboard with Revenue and Total Spend
30
This slide shows an Omnichannel Marketing Dashboard with marketing spend by channel, total spend, revenue, total impressions, cost per impression, weekly social
media engagement by channel etc.
TOTAL SPEND
$5MM
$50MM
REVENUE COST PER IMPRESSION
$0.04
TOTAL
IMPRESSIONS
12.2B
Jul Sep
WEEKLY ENGAGEMENT BY CHANNEL
Which Channel Is generating the most engagement?
100%
July8,2019 – Jul 14,2019
Mobile Apps
2.77M (45%) engagement
MARKETING SPEND BY CHANNEL
What have we spent by channel over the past quarter?
July Aug Sep
July1, 2019 – Sep30, 2019
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

31. Omnichannel Marketing for Creating a Seamless Customer Experience Icons Slide
31

32. 32
Additional Slides

33. Our Mission Vision Value
33
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
Mission
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
Vision
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
Value

34. Bar Chart Template
34
40
20
40 40
5050
30
60
65
60
0
10
20
30
40
50
60
70
FY 16 FY 17 FY 18 FY 19 FY 20
Years 2020
SalesinMillion
Product 01
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Product 02
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Product01
Product02

35. Area Chart
35
0
1
2
3
4
5
6
7
Jan Feb March April May June July Aug Sept Oct Nov Dec
Product 01
Product 02
Product 01
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Product 02
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.

36. Our Team
36
This slide is 100% editable. Adapt
it to your needs and capture your
audience's attention.
Designation
Name Here
This slide is 100% editable. Adapt
it to your needs and capture your
audience's attention.
Designation
Name Here
This slide is 100% editable. Adapt
it to your needs and capture your
audience's attention.
Designation
Name Here

37. Timeline
37
2016
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.
2017
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.
2018
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.
2019
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.
2020
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.

38. 38
Idea Generation
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.

39. Comparison
39
30% Users
50% Users
This slide is 100% editable. Adapt it to
your needs and capture your
audience's attention.
This slide is 100% editable. Adapt it to
your needs and capture your
audience's attention.

40. Magnifying Glass
40
01
02
03
04
05
06
07
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.

41. Our Goals
41
This slide is 100% editable. Adapt it
to your needs and capture your
audience’s attention.
Goal 02
This slide is 100% editable. Adapt it
to your needs and capture your
audience’s attention.
Goal 01
This slide is 100% editable. Adapt it
to your needs and capture your
audience’s attention.
Goal 03
This slide is 100% editable. Adapt it
to your needs and capture your
audience’s attention.
Goal 04

42. Thank you
42
Address
# street number, city, state
Contact Number
0123456789
Email Address
emailaddress123@gmail.com