1. MANUJEET KUMAR
Mobile: +918527969033
E-Mail: manujeet.adsl@hotmail.com
Career Objective:-
Seeking a challengingand responsibleposition in an organization thatgives me an opportunity to utilizemy skillsand
abilities whilebeingresourceful and innovative.To be a part of a team that dynamically works towards the growth of the
organization and job satisfaction.
Professional synopsis
 1.11 Years of experience with Indiabulls Technology Solutions Limited working as a System admin.
 1.9 Years of experience with Team lease Services PVT .LTD. a JABIL Group of Company, (Hewlett Packard)
working as an IT Admin.
 2.04 Years of experience with INTARVO Technologies Limited (Hewlett Packard), workingas an IT Admin
 2.07 Years of experience with ALLIED Digital Services Ltd,worked as a Customer Support Eng.
Work Experience
Indiabulls Technology solutions limited
System Admin 15 Jan 2015 to till now
Key Responsibilities
 Management of Active directory services, OU, User account (Password mgmt. & Movement).
 Share open call Report with manager
 Demonstrate efficient problem solving and troubleshooting skills.
 Create SOP for Floor engineers.
 Demonstrate commitment to client/internal/customer satisfaction.
 Coordination with backend team like Network & Hardware’s Vendor,
 Demonstrate efficient problem solving and troubleshooting skills.
 Demonstrate commitment to client/internal/customer satisfaction.
 Ensure that the Asset spares are tracked and maintained.
 Handling the ePolicy Orchestrator 5.3 Administration.
 Ensure that all the assets are covered under warranty or AMC.
 Prepare the monthly missing and damaged assets in production report and send the reporting manager.
 Preparing the Weekly & Monthly Reports.
 Handling the third party Support engineers Team.
 Administering,and troubleshootingof escalated calls regardingMS Outlook 2007,2010 & 2013
 Handlingthe VIP users MAC OS Laptop issues.
 Installation, Maintenance and troubleshooting of Operating Systems (win8, Win 10, MAC OS).
 Managing the File and Printer server.

2. Team lease services PVT. LTD. (Hewlett Packard) April, 2013 to Jan 2015
IT Admin (At Project of Maruti Suzuki India Ltd.)
InTarvo Technologies Limited (Hewlett Packard) Nov, 2010 to Mar 2013
IT Admin (At Project of Maruti Suzuki India Ltd.)
Key Responsibilities
 Providingand troubleshootingsupportto laptop users on Team Viewer/Show My PC.com/VNC Viewer.
 Manage video conference and Projectors.
 ProvideLaptop & Desktop Support for product HP Compaq.
 Mail Configureon blackberry,Android,IPhone handset.
 Installation of different software’s.
 Installation of network Printers and scanners.
ALLIED DIGITAL SERVICES LTD. (McDonald’s)
IT in-charge (Hole Locations of North India) Nov, 2009 to Oct, 2010
Key Responsibilities
 Comprehensive understanding of Windows Server administration and maintenance.
 Document all systems operations, configurations, upgrades, processes, procedures, installation, implementation
and testing.
 Provide best practices and standards support services to customers.
 Handling day-to-day technical queries & providing technical support.
 Handling Client Escalations.
 Handling VIP Escalated calls.
 Providing desktop, Laptop support.
ALLIED DIGITAL SERVICES LTD. (IGI Airport Delhi)
Customer Support Eng. Mar, 2008 to Oct, 2009
Key Responsibilities
 Responsiblefor Desktop supportfor any type of hardware,software installation and troubleshooting.i.e. -
Internet/E-mail, Networking, Local & network Printer installation etc.

3. Education & Professional Certificates:-
 Advanced course of Hardware& Networking from GKIT(Allahabad)
 MCSE trainingfrom GKIT
 Graduation from CSJM University in 2008.(52.44%)
 Intermediate from U.P Board in 2005.(64.8%)
 Higher Secondary from U.P Board in 2003 (46.33%)
Hobbies:--
 PlayingChess
 TravellingNew Places.
Personal Information
Present Address :Building no-1201, Flat no-302 Mahipalpur, delhi.
Permanent Address : G.T Road Khaga Fatehpur (U.P)-212655
Marital Status : Single
Language Proficiency : English, Hindi,
The information provided above is true and authentic to the best of my knowledge
` (MANUJEET KUMAR)