Deepak Joshi is a result-oriented software engineer and manual tester with over 4 years of experience in testing software and web applications. He is seeking a middle level role as a software engineer or manual tester, preferably in the IT product sector. He has experience testing identity, access, and compliance management products and providing technical support on Microsoft and Unix/Linux platforms. His career achievements include resolving incidents and conducting various types of testing at CIMCON and IBM in India. He has a Master's degree in Information Security and Computer Forensics from the University of East London.

1. Deepak Joshi
E-Mail:- deepak_21@ymail.com ~ Mo. No: - (+91) 9737726721, 7819877103
A Result-Oriented Technocrat, highly resourceful & proficient in providing timely and cost-effective
integrated technology solutions, seeking middle level assignments as Software engineer / Manual
tester (Software’s & WebApps) with an organization of high repute, preferably in IT-Product sector.
Professional profile:
4+ years of rich experience across manual testing and L2 technical support of Software and Web
Applications, Identity, Access & Compliance management products including Shell scripting writing
on Unix/Linux platform. I am also having excellent experience of software / web application
implementation, troubleshooting and management of Virtual machines over windows servers.
Career Achievements:
CIMCON (India) Software Pvt. Ltd, Ahmedabad, Gujarat
Application Software Engineer (JAN-2015 – Till Date)
• Testing software and Web based applications to identify and resolve problems from an
end users perspective.
• Rendering L1 / L2 technical support on Microsoft Platform as well as Unix / Linux for
Einfotree Application and SOX-XL Products (Sarbanes–Oxley Act & 21 CFR Part 11)
• Providing Technical Support and undertaking manual testing of Identity and access
management.
• Resolving user incidents and requests dealing with the CIMCON application issues, DNS,
NFS, Send mail services
• Liaising with application development, networks, security, management systems, storage
and database teams for resolving respective issues
• Involved in various types of testing – Functional, Regression, Scenario, Client-server
based, Web based in environments like Win XP, Vista and Linux / UNIX.
• Strong knowledge of STLC and SDLC with experience in writing & executing test cases and
test scenarios.
• Managing DEV & UAT Server Environments for various Application Development
Management Groups using VMware Infrastructure 3 Enterprise Edition
• Spearheading up gradation & configuration of Window Server (2003/ 2008 / 2012).
• Supervising configuration, Supporting & troubleshooting activities by Windows 2003 /
2008 Server for eInfotree Application & SOX-Xl Compliance Part 11 Software
• Preparing remedy tickets for incidents & requests that are received by user community
while working on the floor
IBM India Pvt. Ltd, Pune, Maharashtra
Software Engineer (OCT-2013 –JAN-2015)
• Providing L1 / L2 technical support to security applications and services.
• Under taking Software/Application Manual Testing to assure the Quality of the
application.
• Managing L1 / L2 technical support to Identity and access management (Oracle).
• Shell Script (UNIX) development, review functioning and server performance
maintenance.
• Trouble shooting and analysis of the security application and UNIX/AIX servers.
• Monitoring and maintaining files processing and loading over systems and networks.
• Setting up new users' accounts, profiles and dealing with password issues.
• Involved in different types of testing like Sanity testing, Regression testing. Functional
testing, Performance testing, and integration testing.

2. • Involved in raising defects/errors during various types of testing.
BOOKER Wholesale, London, United Kingdom.
Assistance supervisor (Jun-2010 – Oct 2012)
• Manual Testing of the delivery software.
• Providing application support to delivery customer over order management system
(web application)
• Quality Assurance of software’s and Compliance management.
• Back office order management & Customer services.
• Software implementation and maintenance of the billing system.
Education and Qualifications:
M.Sc. in Information Security and Computer Forensics (August, 2010)
(University of East London, United Kingdom).
Project: VoIP security issues:
Conducted extensive research on VoIP technology security issues, which included a vast
discussion on risk management and vulnerabilities assessment of VoIP technology and systems.
Bachelors of Computer Applications (BCA) (July, 2008)
Sardar Patel University, Gujarat, India
BCA project: Website development (Online student’s results).
Designed Website to display online student results, and management of Database at regular
intervals to provide up to date information using HTML, ASP and MS Access.
H. S. C (Science stream with Biology) (May, 2005)
R.C.L.B.N senior secondary school, Rajasthan (Rajasthan Board), India.
IT Security Skills and Strength:
• Operating System: - Windows Server 2003/2008/2012, Windows Vista/ 7 /8 and
Unix/Linux.
• Database: -Oracle 10g /11g, SQL Severer 2005/2008.
•Security management: - Identity & Information Management, Risk management, Vulnerability
assessment and ISO27001 Security management.
•IT and Internet Laws: - Cyber crime investigation, Case studies and penalties.
•Seizures and Examination of computer systems: - Forensics tool kit (FTK), ACPO guideline,
Evidence digital image builder (Encase), Helix.
• Miscellaneous: Mantis, Remedy Ticketing, Active Directory, IIS, Windows
component, Domain controller, Share point
Personal Details:
Date of Birth : 29 March, 1987
Language Known : English, Hindi, Gujarati
Current CTC : 3 Lac + Shift Allowances
Current Location : Ahmedabad

3. Declaration:
I hereby declare that all the information provided above is true and to the best of my knowledge
and nothing is concealed.
DEEPAK K JOSHI