The document discusses high leverage training strategies and the training process. It covers needs assessment, evaluating employee readiness, the training design process, selecting training methods, and evaluating training programs. Some key points: - Training can contribute to business strategy by improving employee performance and offering a competitive advantage. - High leverage training links training to strategic goals, has top management support, relies on instructional design, and benchmarks other programs. - The training process includes needs assessment, identifying learning objectives, administering the program, and ensuring transfer of training. - Needs assessment involves analyzing the organization, persons who need training, and tasks to be trained. - Evaluating employee readiness considers motivation, self-efficacy, benefits of training

1. TRAINING CHAPTER 7 Auyong . Davies . Tamura . Villegas . Villar

30. SELECTING TRAINING METHODS LO5

31. PRESENTATION METHODS

34. Instructor-Led Classroom Instruction

44. HANDS-ON METHODS

57. GROUP OR TEAM BUILDING METHODS

63. LO7: Advice for Choosing a Training Method

69. LO8: Evaluating Training Programs

78. LO8 DESIGN GROUPS Pre-training Post-training Cost Time Strength Post-test only Trainees No Yes Low Low Low Pre- and post-test Trainees Yes Yes Low Low Medium Post-test only with comparison group Trainees Comparison group No Yes Med Med Med Pre-/post-test with comparison group Trainees Comparison group Yes Yes Med Med High Time Series Trainees Yes Yes, several Med Med Med

84. Cross-Cultural Preparation

91. Managing Workforce Diversity

92. Diversity can be considered any dimension that differentiates a person from another

96. Minorities and Women Leave the Organization Organizational Status Quo Problem Identification Action Relaxation Frustration Disillusionment Cycle of disillusionment resulting from managing diversity through adherence to legislation:

97. Diversity training - training designed to change employee attitudes about diversity and/or developing skills needed to work with a diverse work force Diversity training programs differ according to whether attitude change or behavior change is emphasized