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Approaches to Writing
and Teaching an
Entrepreneurship Case
Prof. Candida Brush
Franklin W. Olin Chair- Entrepreneurship
Chair – Entrepreneurship
Babson College
Manizales, Colombia March 14, 2014
Babson Executive Education
Agenda
A. What is a Case?
B. Writing a Case
C. Case about a Case
E. Final Thoughts about Case-Writing
Babson Executive Education
What Is A Case?
What a case IS…
 A case is a story of a real
life situation
 A metaphor for larger,
more general business
problem
 Allows students a chance
to grapple with a real
world decision
What a case is NOT
• Not a piece of research
• Should not be written with
an agenda (i.e. let’s see
what we can find out
about how company X
develops its software)
• More than a “description”
of a situation or company
Babson Executive Education
Cases?
• Democratic versus patriarchal as in lecture method
• Entrepreneurship is not an exact science
• There is often no single right answer to a business
problem
• Experiential for the students
– Student learn more effectively when actively involved in
the learning process.
– Cases help to sharpen analytical skills, must use
quantitative and qualitative evidence to support your
recommendations.
• Art and skill for the professor
• Allows for the integration of multiple disciplines
Babson Executive Education
Using Cases
• How do you use cases?
• What are challenges you have
in using cases?
Babson Executive Education
What is a GOOD Case?
A good story
Engaging characters, dialogue
Relevant to the student lives
Involve decisions that must be made by
the characters and students.
Require some analysisBabson Executive Education
Why a Case?
• Replace dated materials
• New entrepreneurial skills, knowledge
• New business sector, industry
– e-commerce, global start-up, social new venture)
• Address current economic/trade, regulatory,
social, technology, environmental issues
• Increase diversity of protagonists
– family, female, immigrant
• New forms organizations
– angel groups, strategic alliances
Babson Executive Education
Case Formats
Delivery
Paper/Electronic
Wiki
Video
Slide
Structure
Platform
Note
Series
Comparison
Mini
Babson Executive Education
Types of Entrepreneurship
Cases
2 DECISION-MAKING CASE
1 OPPORTUNITY-CREATING CASE
3 IMPLEMENTATION/SCRIPTING CASE
Babson Executive Education
1. The Opportunity-
Creating Case
This form of case is heavily influenced by the work of Dr. Saras Sarasvathy and her entrepreneurship
theory of Effectuation. For a comprehensive description see: Sarasvathy, S. D. (2008). Effectuation:
Elements of Entrepreneurial Expertise. Northampton, MA: Elgar.
Who am I?
What do I know?
Whom do I know?
What do
I do?
What do I
do
NEXT?
Babson Executive Education
2. The Decision
Making Case
Opportunity Resources
Team
Creativity Leadership
Communication
Business Plan
Fits and gaps
Founder
The Timmons Model
J. Timmons & S. Spinelli (2009) New Venture Creation
- Opportunity is present
- Goal directed behavior
- Options driven
- Business plan driven
- Critical decision point
- Need to avoid failure
- Go or no go?
Babson Executive Education
2. Decision-Making Versus
Opportunity-Creating
Large
amounts of
information
analyzed to
narrow down
options, evaluate,
and make
decisions.
Every input
(actions,
information,
resources)
expands the possible
opportunities
available.
Decision-Making
Cases
Opportunity-Creating
Cases
ManagerialAnalysis
EntrepreneurialThinking
Source: Heidi Neck, 2009
Babson Executive Education
3. The Implementation/
Scripting Case
This case model is based upon the case format and approach developed
by Mary C. Gentile Ph.D, for the Giving Voice to Values curriculum
(www.aspenCBE.org).
 Protagonist has already decided what to do
 He/she needs to get it done…
• Create scripts
• Build action plan
What is the protagonist position?
What’s at stake for all involved?
What are the objections (reasons
& rationalizations)?
…what is the most persuasive response?
What additional information is needed?
What are the next steps?
Babson Executive Education
Three Case
Study Approaches
Case Study Approaches
1.Opportunity-
Creating
2.Implementation/
Scripting
3.Decision Making
Focal Questions Who is entrepreneur?
What does the
entrepreneur know?
Whom does the
entrepreneur know?
What does the entrepreneur
say? How can the
entrepreneur get it done?
What information is needed?
What’s the problem or
opportunity? What are the
options? What’s the best
decision?
Approach Effectuation Persuasion Causation
Teaching
Objective
Engage students in the
process of creating
Engage students in the
process of scripting and
action planning
Engage students in the
process of managerial
decision making?
Best for… Discussing the emergent
side of entrepreneurship
Working through challenging
situations at startup and
beyond
Using or demonstrating
analytical tools for analysis
Length Short/Medium/Long Short Long
Babson Executive Education
ICO Inc. Tour
July 18, 2012
http://www.youtube.com/watch?v=m32onPAzlI4
Babson Executive Education
Parasite-resistant
parents spawn eggs &
sperm
Oysters are sequentially
hermaphroditic
(switch genders)
External fertilization
observed under the
microscope
Brood Stock – Fertilization
Babson Executive Education
4 larval tanks each hold
1 million oysters
Filters of different micron
sizes help determine
density and growth
Shore Gregory, VP of
Business Development,
explains the hatchery
and oyster life stage
process
Babson Executive Education
The Maritime School leases dock space to ICO for the larger upwellers.
Density checks and cleaning takes place every day.
Lower right photo = oyster wasteBabson Executive Education
Town of Duxbury leases 65 of 10,000 acres to oyster farmers
Land otherwise considered barren
Oysters moved to floating nursery
Babson Executive Education
Babson Executive Education
First Steps to Create Interview
Protocol
What information do
the students need?
What are my teaching
objectives?
Babson Executive Education
A Case about Writing a Case
– Reflect on the video.
– Read the handouts
– Discuss in teams:
• What might be issues for a case about Island
Creek Oysters?
• What type of case might this be?
• What might be a learning objective/framework
for a case?
• List 4-6 questions you would ask in the initial
interview with the founder.
Babson Executive Education
Interview
Plan
Chronological
Talking Points
Island Creek Oysters
Plan for the Session:
Introduction to us- our background
Babson College information packets
Purpose and Process
Why a case, how it is used what students gain
from it
Process of case-writing- number of interviews (3
approx), timetable (by Aug), draft case, releases
Structure of the Interview Session #1
Background
parents, education, experience, departure point,
motivation to launch, early growth, first employees,
resources
Products/services, customers, brand
Business model, operations, culture
Key decision points
doubts, challenges, what went wrong
Growth and future plans
Plan for next Interview, timetable going forward
Babson Executive Education
Typical Case Outline
Opening Drama
Entrepreneur(s)
The Idea
Opportunity recognition
Convergence of Factors
Primary Challenges
Team
Funding
IP & Technology
Scaling
Competitive environment
Summary Drama
Questions
Exhibits/Appendices
Issues embedded
in a chronological,
journalistic
storyline
Babson Executive Education
Skip Bennett Case Structure
•Setup
•Introduce Case
Protagonist
Opening
•Early foundations
•Education
•Early stakeholder
connections
•Licensing
opportunities
Entrepreneur
Biography
•Initial resources
•Costs and finances
•Learning by doing
•Surprises
•More stakeholder
connections
Action &
Opportunity
Biography
What Should Skip
do Next?
?
Bird-in-Hand Principle
Crazy Quilt Principle
Crazy Quilt Principle
Affordable Loss Principle
Lemonade Principle
Babson Executive Education
Island Creek Oysters (B) Case
Structure
• Dilemma –oysters
are dying
• Introduce Case
• Leadership Team
Opening
•Early foundations
•Market success and
strategy
•The industry
•Business model
•Social Responsibility
Company
Background •Economic
consequences of
the situation
•Costs and finances
•Possible choices
Dilemma and
Options
What Should
ICO do Next?
?
Business model analysis
Options for changing business model
Risks/costs to strategy
Babson Executive Education
• Synopsis of case
• Goals and objectives of case
– Main issues
– Relevant courses where case applied, placement
in course
– Relevant readings: to assign or for background
• Assignment questions
• Pedagogy
– A plan for leading the discussion, timing & flow
– Teaching suggestions
– Additional background readings, theory/framework
– Board plan
– Key points to emphasize
The Teaching Note
Babson Executive Education
Process of Case
Writing
• Selection
– Sources, criteria
• Preparation
– Background research, timetable,
objectives, the interview guide
• Engagement
– Liaison, expectations, questions
Babson Executive Education
Babson Executive Education
Final Thoughts
on Case-Writing
• Case opportunity = person/company + need in
curriculum
• Create teaching note outline first- concept &
framework, identified
• Have two or three key objectives in mind, what
theory/principles are relevant
• Be clear about expectations up front
• Listen for surprises—can add interest
• “Show” rather than “tell”
• Quotes are critical
• Tell an interesting story, make it enjoyable to read,
help the student experience the situation
Babson Executive Education
END Part I
Babson Executive Education

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Manizales case writing workshop 3 2014 final clean

  • 1. Approaches to Writing and Teaching an Entrepreneurship Case Prof. Candida Brush Franklin W. Olin Chair- Entrepreneurship Chair – Entrepreneurship Babson College Manizales, Colombia March 14, 2014 Babson Executive Education
  • 2. Agenda A. What is a Case? B. Writing a Case C. Case about a Case E. Final Thoughts about Case-Writing Babson Executive Education
  • 3. What Is A Case? What a case IS…  A case is a story of a real life situation  A metaphor for larger, more general business problem  Allows students a chance to grapple with a real world decision What a case is NOT • Not a piece of research • Should not be written with an agenda (i.e. let’s see what we can find out about how company X develops its software) • More than a “description” of a situation or company Babson Executive Education
  • 4. Cases? • Democratic versus patriarchal as in lecture method • Entrepreneurship is not an exact science • There is often no single right answer to a business problem • Experiential for the students – Student learn more effectively when actively involved in the learning process. – Cases help to sharpen analytical skills, must use quantitative and qualitative evidence to support your recommendations. • Art and skill for the professor • Allows for the integration of multiple disciplines Babson Executive Education
  • 5. Using Cases • How do you use cases? • What are challenges you have in using cases? Babson Executive Education
  • 6. What is a GOOD Case? A good story Engaging characters, dialogue Relevant to the student lives Involve decisions that must be made by the characters and students. Require some analysisBabson Executive Education
  • 7. Why a Case? • Replace dated materials • New entrepreneurial skills, knowledge • New business sector, industry – e-commerce, global start-up, social new venture) • Address current economic/trade, regulatory, social, technology, environmental issues • Increase diversity of protagonists – family, female, immigrant • New forms organizations – angel groups, strategic alliances Babson Executive Education
  • 9. Types of Entrepreneurship Cases 2 DECISION-MAKING CASE 1 OPPORTUNITY-CREATING CASE 3 IMPLEMENTATION/SCRIPTING CASE Babson Executive Education
  • 10. 1. The Opportunity- Creating Case This form of case is heavily influenced by the work of Dr. Saras Sarasvathy and her entrepreneurship theory of Effectuation. For a comprehensive description see: Sarasvathy, S. D. (2008). Effectuation: Elements of Entrepreneurial Expertise. Northampton, MA: Elgar. Who am I? What do I know? Whom do I know? What do I do? What do I do NEXT? Babson Executive Education
  • 11. 2. The Decision Making Case Opportunity Resources Team Creativity Leadership Communication Business Plan Fits and gaps Founder The Timmons Model J. Timmons & S. Spinelli (2009) New Venture Creation - Opportunity is present - Goal directed behavior - Options driven - Business plan driven - Critical decision point - Need to avoid failure - Go or no go? Babson Executive Education
  • 12. 2. Decision-Making Versus Opportunity-Creating Large amounts of information analyzed to narrow down options, evaluate, and make decisions. Every input (actions, information, resources) expands the possible opportunities available. Decision-Making Cases Opportunity-Creating Cases ManagerialAnalysis EntrepreneurialThinking Source: Heidi Neck, 2009 Babson Executive Education
  • 13. 3. The Implementation/ Scripting Case This case model is based upon the case format and approach developed by Mary C. Gentile Ph.D, for the Giving Voice to Values curriculum (www.aspenCBE.org).  Protagonist has already decided what to do  He/she needs to get it done… • Create scripts • Build action plan What is the protagonist position? What’s at stake for all involved? What are the objections (reasons & rationalizations)? …what is the most persuasive response? What additional information is needed? What are the next steps? Babson Executive Education
  • 14. Three Case Study Approaches Case Study Approaches 1.Opportunity- Creating 2.Implementation/ Scripting 3.Decision Making Focal Questions Who is entrepreneur? What does the entrepreneur know? Whom does the entrepreneur know? What does the entrepreneur say? How can the entrepreneur get it done? What information is needed? What’s the problem or opportunity? What are the options? What’s the best decision? Approach Effectuation Persuasion Causation Teaching Objective Engage students in the process of creating Engage students in the process of scripting and action planning Engage students in the process of managerial decision making? Best for… Discussing the emergent side of entrepreneurship Working through challenging situations at startup and beyond Using or demonstrating analytical tools for analysis Length Short/Medium/Long Short Long Babson Executive Education
  • 15. ICO Inc. Tour July 18, 2012 http://www.youtube.com/watch?v=m32onPAzlI4 Babson Executive Education
  • 16. Parasite-resistant parents spawn eggs & sperm Oysters are sequentially hermaphroditic (switch genders) External fertilization observed under the microscope Brood Stock – Fertilization Babson Executive Education
  • 17. 4 larval tanks each hold 1 million oysters Filters of different micron sizes help determine density and growth Shore Gregory, VP of Business Development, explains the hatchery and oyster life stage process Babson Executive Education
  • 18. The Maritime School leases dock space to ICO for the larger upwellers. Density checks and cleaning takes place every day. Lower right photo = oyster wasteBabson Executive Education
  • 19. Town of Duxbury leases 65 of 10,000 acres to oyster farmers Land otherwise considered barren Oysters moved to floating nursery Babson Executive Education
  • 21. First Steps to Create Interview Protocol What information do the students need? What are my teaching objectives? Babson Executive Education
  • 22. A Case about Writing a Case – Reflect on the video. – Read the handouts – Discuss in teams: • What might be issues for a case about Island Creek Oysters? • What type of case might this be? • What might be a learning objective/framework for a case? • List 4-6 questions you would ask in the initial interview with the founder. Babson Executive Education
  • 23. Interview Plan Chronological Talking Points Island Creek Oysters Plan for the Session: Introduction to us- our background Babson College information packets Purpose and Process Why a case, how it is used what students gain from it Process of case-writing- number of interviews (3 approx), timetable (by Aug), draft case, releases Structure of the Interview Session #1 Background parents, education, experience, departure point, motivation to launch, early growth, first employees, resources Products/services, customers, brand Business model, operations, culture Key decision points doubts, challenges, what went wrong Growth and future plans Plan for next Interview, timetable going forward Babson Executive Education
  • 24. Typical Case Outline Opening Drama Entrepreneur(s) The Idea Opportunity recognition Convergence of Factors Primary Challenges Team Funding IP & Technology Scaling Competitive environment Summary Drama Questions Exhibits/Appendices Issues embedded in a chronological, journalistic storyline Babson Executive Education
  • 25. Skip Bennett Case Structure •Setup •Introduce Case Protagonist Opening •Early foundations •Education •Early stakeholder connections •Licensing opportunities Entrepreneur Biography •Initial resources •Costs and finances •Learning by doing •Surprises •More stakeholder connections Action & Opportunity Biography What Should Skip do Next? ? Bird-in-Hand Principle Crazy Quilt Principle Crazy Quilt Principle Affordable Loss Principle Lemonade Principle Babson Executive Education
  • 26. Island Creek Oysters (B) Case Structure • Dilemma –oysters are dying • Introduce Case • Leadership Team Opening •Early foundations •Market success and strategy •The industry •Business model •Social Responsibility Company Background •Economic consequences of the situation •Costs and finances •Possible choices Dilemma and Options What Should ICO do Next? ? Business model analysis Options for changing business model Risks/costs to strategy Babson Executive Education
  • 27. • Synopsis of case • Goals and objectives of case – Main issues – Relevant courses where case applied, placement in course – Relevant readings: to assign or for background • Assignment questions • Pedagogy – A plan for leading the discussion, timing & flow – Teaching suggestions – Additional background readings, theory/framework – Board plan – Key points to emphasize The Teaching Note Babson Executive Education
  • 28. Process of Case Writing • Selection – Sources, criteria • Preparation – Background research, timetable, objectives, the interview guide • Engagement – Liaison, expectations, questions Babson Executive Education
  • 30. Final Thoughts on Case-Writing • Case opportunity = person/company + need in curriculum • Create teaching note outline first- concept & framework, identified • Have two or three key objectives in mind, what theory/principles are relevant • Be clear about expectations up front • Listen for surprises—can add interest • “Show” rather than “tell” • Quotes are critical • Tell an interesting story, make it enjoyable to read, help the student experience the situation Babson Executive Education
  • 31. END Part I Babson Executive Education