Dokumen tersebut membahas tentang perilaku konsumen dalam memilih produk sepatu. Faktor-faktor yang mempengaruhi keputusan konsumen antara lain faktor budaya, sosial, pribadi, dan psikologis. Proses pengambilan keputusan konsumen dipengaruhi oleh lingkungan serta pengolahan informasi.
Sistem informasi manajemen adalah jaringan prosedur pengolahan data yang dikembangkan dalam sistem terintegrasi untuk memberikan informasi internal dan eksternal kepada manajemen sebagai dasar pengambilan keputusan. Modul kuliah ini membahas definisi, tujuan, kemampuan, dan karakteristik sistem informasi manajemen yang baik serta peranannya dalam menunjang pengambilan keputusan manajerial.
This document provides guidance on developing effective presentation skills for marketing managers. It covers three key areas: developing great content by analyzing the audience, gathering relevant data, and creating an outline; creating a great design with consistent layout, color, and formatting; and delivering with a strong voice, body language, and ability to handle tough situations. The document emphasizes preparation, practice, and flexibility to create polished presentations.
The document discusses three drivers of customer equity: value equity, brand equity, and retention equity. Value equity is a customer's objective assessment of a brand based on perceptions of quality, price, and convenience. Brand equity is a customer's subjective assessment of a brand shaped by marketing. Retention equity is a customer's tendency to remain loyal to a brand based on relationship benefits for both the customer and firm. Various programs can influence these three drivers and build customer lifetime value over time.
This document outlines the key elements of an effective marketing plan, including an executive summary, situation analysis, objectives, strategies, tactics, and budget. It provides examples for each section and concludes with a sample marketing plan for a plastic molding company aiming to increase sales 40% over three years by expanding its sales territory and attracting new customers through various tactics.
The document discusses strategy execution and outlines three key building blocks for effective execution: 1) The leader's seven essential behaviors which include knowing the business, insisting on realism, setting clear goals, following through, rewarding performance, coaching employees, and self-awareness. 2) Creating an execution culture by setting clear expectations, discussing how to achieve results, and rewarding results. 3) Having the right people in the right jobs by ensuring a robust people process that is linked to the strategic plan and focuses on leadership development, performance management, and succession planning. Effective execution also requires alignment between the strategy, people, and operational processes.
This document outlines steps for developing a customer service strategy, including determining important customer service attributes, competitor vulnerabilities, and a company's own service capabilities. It identifies four core elements of a service strategy: reliability, surprise, recovery, and fairness. For each element, it provides examples of how companies can meet customer expectations through things like dependable service, unexpected extras that delight customers, effective problem resolution, and fair treatment of all customers. The document stresses the importance of effective service recovery when problems occur and emphasizes designing reliable service systems to prevent errors.
Dokumen tersebut membahas tentang perilaku konsumen dalam memilih produk sepatu. Faktor-faktor yang mempengaruhi keputusan konsumen antara lain faktor budaya, sosial, pribadi, dan psikologis. Proses pengambilan keputusan konsumen dipengaruhi oleh lingkungan serta pengolahan informasi.
Sistem informasi manajemen adalah jaringan prosedur pengolahan data yang dikembangkan dalam sistem terintegrasi untuk memberikan informasi internal dan eksternal kepada manajemen sebagai dasar pengambilan keputusan. Modul kuliah ini membahas definisi, tujuan, kemampuan, dan karakteristik sistem informasi manajemen yang baik serta peranannya dalam menunjang pengambilan keputusan manajerial.
This document provides guidance on developing effective presentation skills for marketing managers. It covers three key areas: developing great content by analyzing the audience, gathering relevant data, and creating an outline; creating a great design with consistent layout, color, and formatting; and delivering with a strong voice, body language, and ability to handle tough situations. The document emphasizes preparation, practice, and flexibility to create polished presentations.
The document discusses three drivers of customer equity: value equity, brand equity, and retention equity. Value equity is a customer's objective assessment of a brand based on perceptions of quality, price, and convenience. Brand equity is a customer's subjective assessment of a brand shaped by marketing. Retention equity is a customer's tendency to remain loyal to a brand based on relationship benefits for both the customer and firm. Various programs can influence these three drivers and build customer lifetime value over time.
This document outlines the key elements of an effective marketing plan, including an executive summary, situation analysis, objectives, strategies, tactics, and budget. It provides examples for each section and concludes with a sample marketing plan for a plastic molding company aiming to increase sales 40% over three years by expanding its sales territory and attracting new customers through various tactics.
The document discusses strategy execution and outlines three key building blocks for effective execution: 1) The leader's seven essential behaviors which include knowing the business, insisting on realism, setting clear goals, following through, rewarding performance, coaching employees, and self-awareness. 2) Creating an execution culture by setting clear expectations, discussing how to achieve results, and rewarding results. 3) Having the right people in the right jobs by ensuring a robust people process that is linked to the strategic plan and focuses on leadership development, performance management, and succession planning. Effective execution also requires alignment between the strategy, people, and operational processes.
This document outlines steps for developing a customer service strategy, including determining important customer service attributes, competitor vulnerabilities, and a company's own service capabilities. It identifies four core elements of a service strategy: reliability, surprise, recovery, and fairness. For each element, it provides examples of how companies can meet customer expectations through things like dependable service, unexpected extras that delight customers, effective problem resolution, and fair treatment of all customers. The document stresses the importance of effective service recovery when problems occur and emphasizes designing reliable service systems to prevent errors.
This document discusses different types and levels of innovation including product, process, and strategy innovation. It also describes five models for managing innovation: the suggestion system, continuous improvement teams, new venture teams, incubator lab, and innovation teams. The key aspects of each model are outlined. The document concludes with recommendations for developing an innovation strategy such as scanning for opportunities, challenging industry assumptions, and focusing on value creation throughout the new product development process.
The document discusses various tools and techniques for managing creative thinking skills and overcoming conceptual blocks to creativity. It describes attribute listing, brainstorming, visioning, the Kipling method, problem statements, and challenge methods as tools for defining problems, creating new ideas, and developing a creative climate. It also discusses types of conceptual blocks like constancy, compression, and complacency that can limit creative thinking.
This document discusses the concepts of blue ocean strategy and red ocean strategy. Blue ocean strategy involves creating new market space and making competition irrelevant by focusing on factors that the industry has never offered. It uses tools like the strategy canvas and four action framework to eliminate, reduce, raise or create new factors. Red ocean strategy involves competing in existing market space by beating competition. The document outlines six principles for formulating a blue ocean strategy, including reconstructing market boundaries and focusing on reaching beyond existing demand. It also discusses overcoming key organizational hurdles and building execution into strategy for successfully executing blue ocean strategy.
This document provides an overview of key marketing concepts including the marketing mix, market segmentation, product planning and development, and promotion strategies. It discusses topics such as the 4Ps of marketing (product, price, place, promotion), developing market segments, conducting consumer analysis, the product life cycle, and the different elements of the promotion mix (advertising, publicity, personal selling, sales promotion). The document aims to educate about fundamental marketing activities and strategies.
The document provides an overview of strategic planning including the five tasks of strategic planning: forming a vision, setting objectives, crafting a strategy, implementing the strategy, and evaluating performance. It discusses factors that shape strategy choices, three tests for the best strategy (performance, competitive advantage, and fit), and analyzing industry environment to design competitive strategy using Porter's five forces model. It also outlines considerations for strategy implementation and execution.
This document discusses key aspects of developing an effective brand strategy, including establishing a brand vision, positioning, contract, and communication plan. It provides examples of brand visions, positions, and contracts for well-known brands like Disney, Walmart, FedEx, McDonald's, Apple, Google, and Toyota. The document also outlines metrics for measuring return on brand investment, such as brand awareness, contract fulfillment, customer acquisition and loyalty, financial value, and price premium.
The document outlines the key steps in new product development: idea generation, product screening, concept testing, business and financial analysis, product development, test marketing, and commercialization. It then discusses three key factors for effective product development according to research: 1) having a high-quality new product process with early customer input and go/kill decision points, 2) clear communication of a new product strategy and goals, and 3) allocating adequate resources like people, time and funding for new products.
The document provides an overview of various marketing strategies including market scope strategy, market entry strategy, product strategy, promotion strategy, distribution strategy, and pricing strategy. For each strategy, it outlines the key considerations, objectives, and requirements for implementing different approaches within that category of marketing strategy.
The document discusses key aspects of quality customer service, including understanding service culture, developing communication skills, addressing customer needs, and resolving service issues. It emphasizes the importance of reliability, assurance, tangibles, empathy and responsiveness. Good listening skills, verbal and non-verbal communication, and addressing different customer behavior styles and needs are also covered.
Presentasi Kelompok Strategi Transportasi (Prof. Dr. Syamsir Abduh)Guruh Pradipto Purboyo
Â
Strategi Transportasi Batubara PT. Bukit Asam, Tbk.
Ringkasan: Dokumen ini membahas strategi transportasi batubara PT. Bukit Asam, Tbk. yang meliputi pengangkutan batubara menggunakan kereta api dari tahun 1981 hingga saat ini dengan peningkatan kapasitas, serta peningkatan kapasitas pelabuhan Tarahan.
Tiga faktor penting yang perlu dipertimbangkan dalam memilih lokasi perniagaan ialah jenis perniagaan, modal yang dimiliki, dan jenis pelanggan sasaran. Lokasi yang strategik dan mudah diakses oleh pelanggan dapat memaksimalkan potensi kejayaan perniagaan.
CV Dhany Firdaus merangkum profil seorang mahasiswa bernama Dhany Firdaus yang berasal dari Bogor. Dhany saat ini kuliah di STMT Trisakti Jakarta dan aktif dalam organisasi kampus serta pernah mengikuti berbagai pelatihan kepemimpinan dan seminar.
Modul Ajar Bahasa Inggris Kelas 11 Fase F Kurikulum MerdekaFathan Emran
Â
Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka - abdiera.com, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka
Modul Ajar Bahasa Indonesia Kelas 10 Fase E Kurikulum MerdekaFathan Emran
Â
Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka - abdiera.com, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka
This document discusses different types and levels of innovation including product, process, and strategy innovation. It also describes five models for managing innovation: the suggestion system, continuous improvement teams, new venture teams, incubator lab, and innovation teams. The key aspects of each model are outlined. The document concludes with recommendations for developing an innovation strategy such as scanning for opportunities, challenging industry assumptions, and focusing on value creation throughout the new product development process.
The document discusses various tools and techniques for managing creative thinking skills and overcoming conceptual blocks to creativity. It describes attribute listing, brainstorming, visioning, the Kipling method, problem statements, and challenge methods as tools for defining problems, creating new ideas, and developing a creative climate. It also discusses types of conceptual blocks like constancy, compression, and complacency that can limit creative thinking.
This document discusses the concepts of blue ocean strategy and red ocean strategy. Blue ocean strategy involves creating new market space and making competition irrelevant by focusing on factors that the industry has never offered. It uses tools like the strategy canvas and four action framework to eliminate, reduce, raise or create new factors. Red ocean strategy involves competing in existing market space by beating competition. The document outlines six principles for formulating a blue ocean strategy, including reconstructing market boundaries and focusing on reaching beyond existing demand. It also discusses overcoming key organizational hurdles and building execution into strategy for successfully executing blue ocean strategy.
This document provides an overview of key marketing concepts including the marketing mix, market segmentation, product planning and development, and promotion strategies. It discusses topics such as the 4Ps of marketing (product, price, place, promotion), developing market segments, conducting consumer analysis, the product life cycle, and the different elements of the promotion mix (advertising, publicity, personal selling, sales promotion). The document aims to educate about fundamental marketing activities and strategies.
The document provides an overview of strategic planning including the five tasks of strategic planning: forming a vision, setting objectives, crafting a strategy, implementing the strategy, and evaluating performance. It discusses factors that shape strategy choices, three tests for the best strategy (performance, competitive advantage, and fit), and analyzing industry environment to design competitive strategy using Porter's five forces model. It also outlines considerations for strategy implementation and execution.
This document discusses key aspects of developing an effective brand strategy, including establishing a brand vision, positioning, contract, and communication plan. It provides examples of brand visions, positions, and contracts for well-known brands like Disney, Walmart, FedEx, McDonald's, Apple, Google, and Toyota. The document also outlines metrics for measuring return on brand investment, such as brand awareness, contract fulfillment, customer acquisition and loyalty, financial value, and price premium.
The document outlines the key steps in new product development: idea generation, product screening, concept testing, business and financial analysis, product development, test marketing, and commercialization. It then discusses three key factors for effective product development according to research: 1) having a high-quality new product process with early customer input and go/kill decision points, 2) clear communication of a new product strategy and goals, and 3) allocating adequate resources like people, time and funding for new products.
The document provides an overview of various marketing strategies including market scope strategy, market entry strategy, product strategy, promotion strategy, distribution strategy, and pricing strategy. For each strategy, it outlines the key considerations, objectives, and requirements for implementing different approaches within that category of marketing strategy.
The document discusses key aspects of quality customer service, including understanding service culture, developing communication skills, addressing customer needs, and resolving service issues. It emphasizes the importance of reliability, assurance, tangibles, empathy and responsiveness. Good listening skills, verbal and non-verbal communication, and addressing different customer behavior styles and needs are also covered.
Presentasi Kelompok Strategi Transportasi (Prof. Dr. Syamsir Abduh)Guruh Pradipto Purboyo
Â
Strategi Transportasi Batubara PT. Bukit Asam, Tbk.
Ringkasan: Dokumen ini membahas strategi transportasi batubara PT. Bukit Asam, Tbk. yang meliputi pengangkutan batubara menggunakan kereta api dari tahun 1981 hingga saat ini dengan peningkatan kapasitas, serta peningkatan kapasitas pelabuhan Tarahan.
Tiga faktor penting yang perlu dipertimbangkan dalam memilih lokasi perniagaan ialah jenis perniagaan, modal yang dimiliki, dan jenis pelanggan sasaran. Lokasi yang strategik dan mudah diakses oleh pelanggan dapat memaksimalkan potensi kejayaan perniagaan.
CV Dhany Firdaus merangkum profil seorang mahasiswa bernama Dhany Firdaus yang berasal dari Bogor. Dhany saat ini kuliah di STMT Trisakti Jakarta dan aktif dalam organisasi kampus serta pernah mengikuti berbagai pelatihan kepemimpinan dan seminar.
Modul Ajar Bahasa Inggris Kelas 11 Fase F Kurikulum MerdekaFathan Emran
Â
Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka - abdiera.com, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka, Modul Ajar Bahasa Inggris Kelas 11 SMA/MA Fase F Kurikulum Merdeka
Modul Ajar Bahasa Indonesia Kelas 10 Fase E Kurikulum MerdekaFathan Emran
Â
Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka - abdiera.com, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka, Modul Ajar Bahasa Indonesia Kelas 10 SMA/MA Fase E Kurikulum Merdeka
PPT RENCANA AKSI 2 modul ajar matematika berdiferensiasi kelas 1Arumdwikinasih
Â
Pembelajaran berdiferensiasi merupakan pembelajaran yang mengakomodasi dari semua perbedaan murid, terbuka untuk semua dan memberikan kebutuhan-kebutuhan yang dibutuhkan oleh setiap individu.kelas 1 ........
Modul Ajar Matematika Kelas 11 Fase F Kurikulum MerdekaFathan Emran
Â
Modul Ajar Matematika Kelas 11 SMA/MA Fase F Kurikulum Merdeka - abdiera.com. Modul Ajar Matematika Kelas 11 SMA/MA Fase F Kurikulum Merdeka. Modul Ajar Matematika Kelas 11 SMA/MA Fase F Kurikulum Merdeka. Modul Ajar Matematika Kelas 11 SMA/MA Fase F Kurikulum Merdeka. Modul Ajar Matematika Kelas 11 SMA/MA Fase F Kurikulum Merdeka.
Pendidikan inklusif merupakan sistem pendidikan yang
memberikan akses kepada semua peserta didik yang
memiliki kelainan, bakat istimewa,maupun potensi tertentu
untuk mengikuti pendidikan maupun pembelajaran dalam
satu lingkungan pendidikan yang sama dengan peserta didik
umumlainya
2. ï‚ž Nama : Angga Mahardika
 Tempat, tanggal lahir : Tangerang, 6 September ‘94
ï‚ž Warga Negara : Indonesia
ï‚ž Status : Belum menikah
ï‚ž Tinggi / Berat badan : 167cm / 55kg
ï‚ž Alamat : Cikupa RT 01/02 Tangerang
ï‚ž Telepon : 089636208375
ï‚ž Hobi : musik
ï‚ž Email mahardikaangga24@yahoo.com
3. ï‚ž Pendidikan
Formal
2000-2006 SDN 1 Balaraja
2006-2009 SMPN 2 Balaraja
2009-2012 SMKN 1 KAB.Tangerang
Non Formal
2004-2005 PEC ( PRACTICAL EDUCATION CENTER )
4. ï‚ž Organisasi
2006-2007 futsal school negeri 2 alaraja.
ï‚ž Pengalaman Kerja
September 2010 – Desember 2010
Praktek kerja lapangan di PT. Jembo Cable Company
Tbk.
5. ï‚ž PENGERTIAN
Distribusi adalah suatu proses penyampaian barang jadi
dari produsen ke konsumen atau pemakai pada saat
dibutuhkan.
Sedangkan
Manajemen distribusi dalam sebuah perusahaan
merupakan upaya pengaturan yang menyangkut
perencanaan aspek ketersediaan dan penyaluran barang
kepada konsumen
Sumber: http://rajapresentasi.com/2013/05/kiat-membangun-sistem-manajemen-distribusi-dan-penjualan/
6. 1. SALURAN DISTRIBUSI
YAITU PROSES PEMINDAHAN HAK/KEPEMILIKAN/
KONTROL PRODUK DARI PRODUSEN KEPADA
KONSUMEN.
2. DISTRIBUSI FISIK
YAITU KEGIATAN YANG MENYANGKUT PEMINDAHAN
PRODUK SECARA FISIK DARI PRODUSEN KE
KONSUMEN, YANG UMUMNYA TERDIRI DARI
PENGANGKUTAN DAN PENYIMPANAN.
7. • Distribusi phisik
Menerima barang jadi dari produsen, menyimpan dan
menyalurkan ke konsumen.
• Intermoda
Transfer barang dari suatu moda ke moda lain
• Konsolidasi
Menerima barang dalam jumlah kecil, mengakumulasi dan
dikemas ulang dalam kemasan lebih besar.
• Cross docking
Bongkar barang muat barang dari truk ke truk atau ke
kontainer.
• Unitisasi
Pengelompokan barang ke tujuan yang sama.
• Kontainerisasi
Pengelompokan barang dalam kontainer.
8. A. Melakukan segmentasi pasar
B. Menentukan moda transportasi yang tepat
C. Konsolidasi sistem informasi dan pelaksanaan
pengiriman
D. Menjadwalkan dan rute pengiriman
E. Mengolah persediaan barang jadi
F. Menangani pengembalian barang (return)
G. Menentukan target tingkat pelayanan
9. ï‚ž PERGUDANGAN/TEMPAT PENYIMPANAN PRODUK.
ï‚ž PENGANGKUTAN.
ï‚ž PENCARIAN PESANAN/ORDER.
ï‚ž PEMBELIAN KREDIT.
ï‚ž PEMBERIAN NASIHAT/BANTUAN TEKNIS.
ï‚ž PROMOSI.
ï‚ž INFORMASI, MELALUI RISET ATAU INTELEJEN
PEMASARAN.
ï‚ž PELAYANAN PURNA JUAL.
ï‚ž MERAKIT PRODUK-PRODUK YANG TERURAI.
ï‚ž MEMBAGI/MEMECAH DAN MENGEMAS DALAM JUMLAH
YANG LEBIH KECIL.
ï‚ž SEGI-SEGI KUALITATIF (NAMA BAIK, SPESIALISASI,
PENYEDIAAN PRODUK-PRODUK KOMPLEMENTER, DSB)
10. ï‚ž SIFAT-SIFAT PELANGGAN, SEPERTI: JUMLAH,
PENYEBARAN, KEBIASAAN MEMBELI.
ï‚ž SIFAT-SIFAT PRODUK, SEPERTI: DAYA TAHAN,
NILAI/HARGA, VOLUME (BULKY ATAU RINGKAS), BENTUK
(STANDAR ATAU KHUSUS), TEKNIS, DSB.
ï‚ž SIFAT-SIFAT DAN REPUTASI DARI MACAM-MACAM
PENYALUR YANG ADA.
ï‚ž SITUASI PERSAINGAN ANTARA PRODUSEN.
ï‚ž SITUASI PERUSAHAAN, SEPERTI: UKURAN (BESAR ATAU
KECIL), KETERSEDIAAN SUMBER DAYA, BAURAN
PRODUK, PENGALAMAN DAN KEBIJAKAN DALAM BIDANG
PEMASARAN.
ï‚ž SITUASI LINGKUNGAN, SEPERTI: KONDISI EKONOMI,
PRASARANA, POLITIK, DAN SOSIAL.
11. TERDIRI DARI 3 ELEMEN:
ï‚ž PANJANGNYA MATA RANTAI DISTRIBUSI.
ï‚ž JUMLAH PENYALUR/INTENSITAS DISTRIBUSI.
ï‚ž TUGAS DAN TANGGUNG JAWAB.
12. ï‚ž PRODUSEN ïƒ KONSUMEN
ï‚ž PRODUSEN ïƒ PENGECER ïƒ KONSUMEN
ï‚ž PRODUSEN ïƒ PEDAGANG BESAR ïƒ PENGECER ïƒ
KONSUMEN
ï‚ž BARANG-BARANG KONSUMSI YANG SIFAT
DISTRIBUSINYA INTENSIF: JALURNYA PANJANG.
ï‚ž BARANG-BARANG INDUSTRI: JALUR DISTRIBUSINYA
LEBIH PENDEK/DITANGANI SENDIRI.
13. 1. DISTRIBUSI INTENSIF
PRODUSEN MEMILIH SEBANYAK MUNGKIN PEDAGANG
(OUTLET) DALAM SUATU DAERAH PEMASARAN
TERTENTU.
CIRI-CIRI BERIKUT DAPAT DIDISTRIBUSIKAN SECARA
INTENSIF:
• JUMLAH PERMINTAAN CUKUP BESAR DAN TERSEBAR.
• HARGA PER SATUAN RELATIF RENDAH.
• TIDAK MEMERLUKAN PENGETAHUAN TEKNIS UNTUK
MEMPERDAGANGKAN ATAU MENGGUNAKANNYA.
• SEDIKIT ATAU TIDAK MEMERLUKAN PELAYANAN PURNA
JUAL.
• SEDIKIT ATAU TIDAK MEMERLUKAN FASILITAS REPARASI.
• TIDAK MEMERLUKAN SEDIAAN SUKU CADANG.
14. 2. DISTRIBUSI SELEKTIF
PRODUSEN MEMILIH BEBERAPA PEDAGANG UNTUK
MENYALURKAN PRODUKNYA.
CIRI-CIRI PRODUKNYA:
ï‚ž HARGA RELATIF TINGGI.
ï‚ž PERLU PENGETAHUAN TEKNIS UNTUK
MEMPERDAGANGKANNYA.
ï‚ž MEMERLUKAN PELAYANAN PURNA JUAL.
ï‚ž MEMERLUKAN GARANSI DALAM MASA TERTENTU
SETELAH PEMBELIAN.
ï‚ž SERING MEMERLUKAN PERSEDIAAN SUKU
CADANG.
15. 3. DISTRIBUSI EKSKLUSIF
HANYA SATU PEDAGANG YANG DITUNJUK UNTUK
MENDISTRIBUSIKAN PRODUK TERTENTU.
CIRI-CIRI PRODUKNYA:
ï‚ž MEMERLUKAN PENGETAHUAN TEKNIS KHUSUS
UNTUK MEMPERDAGANGKAN DAN MEREPARASI.
ï‚ž HARGA PER SATUAN TINGGI.
ï‚ž MEMPUNYAI NILAI PRETISE TINGGI.
ï‚ž MEMERLUKAN INVESTASI UNTUK
MENYALURKANNYA.
ï‚ž MEMERLUKAN PENDIDIKAN KHUSUS TENTANG
PRODUK.
ï‚ž MEMERLUKAN PELAYANAN PURNA JUAL.
16. ï‚ž PRODUSEN HARUS MENENTUKAN KONDISI DAN
TANGGUNG JAWAB PIHAK-PIHAK YANG TERLIBAT DALAM
DISTRIBUSI:
ï‚ž KEBIJAKAN HARGA: DAFTAR HARGA, HARGA ECERAN
TERTINGGI, POTONGAN/DISKON.
ï‚ž KONDISI PENJUALAN: PERSYARATAN-PERSYARATAN
PEMBAYARAN SERTA JAMINAN-JAMINAN YANG
DIBERIKAN OLEH PRODUSEN.
ï‚ž WILAYAH PENJUALAN: BATAS-BATAS OPERASI YANG
DIBERIKAN KEPADA PENYALUR.
ï‚ž IKUT DALAM KEGIATAN PROMOSI, PRODUSEN HARUS
MEMBERIKAN LATIHAN/TRAINING KEPADA PETUGAS-
PETUGAS PENYALUR, DAN LAIN-LAIN.