The document summarizes notes from a roundtable discussion on managing teams at a fall conference in 2012. To make priorities clear when there is too much work, the notes suggest managing expectations of supervisors, writing down and displaying team priorities, and educating staff on real goals. To create a team atmosphere, it is recommended to understand what motivates individuals, create a sense of contribution, share success stories, recognize accomplishments, and have staff evaluate managers. When addressing changes, the notes advise emphasizing benefits rather than the change itself and explaining how changes allow more focus on motivating factors.

1. ICCET/ICCHE Fall Conference 2012 • September 26 & 27, Utica, IL • Roundtable Discussion Notes
Topic: Managing Your Team
How do we make priorities clear when we can’t do it all?
 Manage up
 Write it down and display it in office; encourage all staff to do this
 Educate entire staff about what the real goals are
How do we create a team atmosphere/mentality?
 Find out what motivates each individual and try to use that method (Real Deal cards is a way to
discover these motivators and why employees do what they do)
 Work to create an environment where everyone feels they contribute to success
 Share/celebrate success stories
 Remind your staff of how their work has benefitted and impacted individuals
 Invite your staff to evaluate you (similar process to your performance assessments of them)
 Recognize individual accomplishments, birthdays, etc.
How do we address the challenges associated with change?
 Try to emphasize the benefit of the change, rather than the change itself (ie: this new process
will save you # of hours of work; removing this project from your plate will allow you more time
to explore _____ (fill in the blank with something that really motivates the employee; we are all
working toward the same goal we’re just rearranging things a bit to make things flow more
efficiently)