Slides used by Brenda Lines, chair of Big Local DY10 and Justin Bryant, community development manager at Vestia (LTO), at the ‘Locally trusted organisations and Big Local partnerships’ learning and networking event. The event took place on Friday 25 November 2016.

1. Managing workers

2. Introduction
• DY10 – Brenda Lines, Chair
– Area
– Partnership
• Vestia – Justin Bryant, Community Development
Manager
– LTO
– Community Development support:
• 1 x Coordinator [16hrs]
• 1 x Development Worker [16hrs]
• 1 x Community Development Manager [4hrs]

3. Session
• DY10/Vestia approach
• How we manage workers
• How the relationships work
• Processes we have in place
• Some of the issues we have encountered
• Top tips

4. DY10 Approach
• DY10
– Staff ‘represent’ the Partnership
– Staff employed by LTO
– When forward facing staff are branded as DY10
– They are tasked by the Partnership
– They work with DY10 leads on specified projects
– They are given autonomy on set projects – scope &
budget to work within

5. Vestia Approach
• DY10 are a customer
• We are responsible for staff welfare
• Staff employed by LTO, covered by LTO
employment T&C’s and policies
• Clear Performance management process
• Joint tasking
• Support relationship with Chair/Partnership

6. How DY10 delivers
• Facilitating
• Commissioning
• Supporting
• ‘go to place’
• Long term

7. How we manage workers
• Clear lines of responsibility
• Tasking process agreed in advance
• Regular meetings between staff and Chair
• Staff attend and report to Partnership meetings
• Regular meetings between LTO Manager and
Chair
• Discussions on tasking/performance
• LTO supports Chair position
• Joint strategies developed
• LTO reports on finance

8. Relationships
DY10
Community
Staff
LTO
Rep
Local
Trust

9. Processes
• Meetings between Chair / Coordinator
• Staff attending Partnership meetings
• Monthly meetings between Chair / LTO
• Project tasking agreed through LTO
• Project specific meetings between staff/leads
• Project evaluations
• Established policies/protocols
• 1:2:1 / Personal Progress Review
• Annual Partnership Review
• Annual satisfaction survey [LTO]

10. Issues
• Communication
• Identity of workers
• Output
• Relationships
• Silo working

11. Top Tips
• Understand what you need from your
workers/get the recruitment process right
• Decide how you will work together
• Partnership needs to invest time to develop
relationships with workers/team
• Build trust/respect
• Pick your battles – give yourself time
• Be realistic but ambitious

12. Talk to
each other