Coaching, mentoring and giving feedback is hard. Doing that for the leaders in the organization, to coachers, is even more challenging. Why, what and how to coach coachers?

1. COACH the
Gal
Zellermayer

2. Gal Zellermayer

3. 3 main takeaways
Why? You can’t risk it
What? PPPT
How? Tips

4. COACHING
MENTORING
GIVING
FEEDBACK

5. WHY?
1st takeaway - You can’t risk it

6. First time
managers

7. The risk!

8. CHALLENGES

9. MANAGERS DO
NOT NEED
FEEDBACK OR
COACHING

10. EXCELLENT
DEVELOPERS ARE
GREAT MANAGERS

11. SENIOR
MANAGERS DON’T
HAVE ENERGY TO
COACH

12. Bird eyes view

13. Long feedback loop

14. WHAT?
2nd takeaway – the PPPT framework

16. PRODUCT 
BUSINESS
PROCESS
CULTURE
PEOPLE TECHNOLOGY
3P & T  BCPT  ?

17. IT’S ALL ABOUT
THE PEOPLE

18. IT’S ALL ABOUT THE PEOPLE
“Painful as the interactions may be for managers, employees
want to have conversations with the people they report to.
The organization suggests managers check in with
employees individually at least once a week.
This does not mean constant progress update … Workers
want relevant feedback on their performance, clear
discussion of goals, the and the freedom to approach their
manager with questions.”
Gallup’s research

19. PRODUCT  BUSINESS

20. PROCESS  CULTURE

21. TECHNOLOGY

23. COMMUNICATION IS
ERVERYTHING

24. COMMUNICATION IS ERVERYTHING
”…69% of respondents said
that they found “communicating
in general” to be the hardest
part about...”
Gallup survey
“Only 13% said that their company’s
leadership communicates effectively
with the rest of the organization.
Those who did report having
conversations with their manager in
the previous six months about their
goals and successes were 2.8
times more likely to be engaged
at work.”

25. HOW?
3rd takeaway – tips & tricks

26. ”…the most important thing about coaching
is that you have to have a sense of
confidence about what you're doing.
You have to be a salesman, and you have
to get your players, particularly your
leaders, to believe in what you're trying to
accomplish…”
Phil Jackson

27. PUT THE TIME

28. DON’T KILL THE COACH

29. TALK ABOUT
THE META

30. LEAD BY
EXAMPLE

31. Practice as you teach
I see what you did
there
5 whys

33. Send them the
theory since they are
not used to it;
encourage them to
read, liste and write
THEORY
COUNTS

34. DIY

35. FAQ

36. WHAT TO DO WITH
UNCOACHABLE?

37. “We cannot change what we are
not aware of, and once we are
aware, we cannot help but
change.”
Sheryl Sandberg

38. DIRECT FEEDBACK TO
INDIRECT REPORT?

39. http://notarbut.co/
http://notarbut.co/
https://www.facebook.com/groups/notarbut/

40. gal.zellermayer@gmail.com
@GalZellermayer
https://www.linkedin.com/in/
galzellermayer
GAL ZELLERMAYER

41. CREDITS
• PHOTOS (https://unsplash.com/) • ICONS (THE NOUN PROJECT)
• podcast by Claire Jones from
the Noun Project
• Agile icon by Nimal Raj