SlideShare a Scribd company logo
Managing Change Efficiently and Effectively
Types of Change Market Change M & A Exogenous Regulatory Change Endogenous Restructuring New Markets New Business Disaster
Approach to Change ,[object Object],Financial People Technology Organizational Operational Process
Change Steps Assessment Planning Execution Review
Introspective What potential shape will this change take? What operational infrastructure is in place to take advantage of this change? How familiar are we with the impact of the change to our operations? How are we prepared to speak to our employees, investors & board of directors? What is our plan to meet the challenges of this change? Assessment
Objectives Define them Bucket into Executive objectives vs. Functional Objectives Gather Internal resources and External subject matter experts Assessment
Vision State the vision you want to see clearly Do not settle Assessment
Identify gaps Create a functional map Organize into themes Assessment
Viability Ensure the return on investment is equal or greater than the investment itself  Think about viability in buckets: organizational, operational and financial Assessment Viability
Engagement  Reach a consensus early and make sure everyone is on board Ensure there is an understanding of the effort needed to accomplish objectives Planning
Leadership A well-respected champion reinforces sustainability and credibility of your cause Your champion has to believe in the change and has to put your group’s interest first Planning
Roadmap Start with people Demonstrate value ahead of time Obstacles Remove them early Fully vet recommended options with your stakeholders Planning
Communication Direct communication across all levels is better than trickle down effect Acknowledge challenges Upper Management Execution Leads Accountability Consistent Message Managers Staff
Measurement Milestones along execution path Metrics define success criteria Execution
Reflect back What is left that was not accomplished Lessons learned in the process Review Review
Assessment Planning Execution Review Wrap-up ,[object Object]
 Identify gaps

More Related Content

What's hot

Balanced Scorecard and Enterprise Systems
Balanced Scorecard and Enterprise SystemsBalanced Scorecard and Enterprise Systems
Balanced Scorecard and Enterprise Systems
Douglas Wardle
 
Balance Scorecard
Balance ScorecardBalance Scorecard
Balance Scorecard
Murhaf Ashi
 
Financial Performance And Behavior Change
Financial Performance And Behavior ChangeFinancial Performance And Behavior Change
Financial Performance And Behavior ChangeBI Worldwide
 
Business Assessments
Business AssessmentsBusiness Assessments
Business Assessments
Garry Smith
 
The balanced scorecard
The balanced scorecardThe balanced scorecard
The balanced scorecard
Samitha Jayaweera
 
Balanced score card for strategy evaluation
Balanced score card for strategy evaluationBalanced score card for strategy evaluation
Balanced score card for strategy evaluation
Jibin Paulose
 
Business Assessment & Strategic Planning
Business Assessment & Strategic PlanningBusiness Assessment & Strategic Planning
Business Assessment & Strategic Planning
Kamraan
 
Performance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe StrategichePerformance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe Strategiche
Manager.it
 
Balanced Scorecard Performance Management
Balanced Scorecard Performance ManagementBalanced Scorecard Performance Management
Balanced Scorecard Performance Management
Improvement Skills Consulting Ltd.
 
Balanace scorecard ppt
Balanace scorecard pptBalanace scorecard ppt
Balanace scorecard ppt
Akhilesh Dubey
 
Balance scorecard costing - Rajan Chhangani
Balance scorecard costing - Rajan ChhanganiBalance scorecard costing - Rajan Chhangani
Balance scorecard costing - Rajan Chhangani
Rajan Chhangani
 
Pyramid Service Profile
Pyramid Service ProfilePyramid Service Profile
Pyramid Service ProfileSherif Farghal
 
KPI Based Employee Performance Management
KPI Based Employee Performance Management KPI Based Employee Performance Management
KPI Based Employee Performance Management
Haidar Ali ✔ CODP®, CBPP®, GPHR®, SHRM-CP®
 
Balanced Scorecard Introduction
Balanced Scorecard IntroductionBalanced Scorecard Introduction
Balanced Scorecard Introduction
millerjtx
 
Pyramid Consulting Brochure
Pyramid Consulting BrochurePyramid Consulting Brochure
Pyramid Consulting BrochureSherif Farghal
 
Balanced_sample
Balanced_sampleBalanced_sample
Balanced_sample
ahmad bassiouny
 
Balance score card
Balance score cardBalance score card
Balance score card
Arjun Bhalla
 

What's hot (20)

Balanced Scorecard and Enterprise Systems
Balanced Scorecard and Enterprise SystemsBalanced Scorecard and Enterprise Systems
Balanced Scorecard and Enterprise Systems
 
Balance Scorecard
Balance ScorecardBalance Scorecard
Balance Scorecard
 
Financial Performance And Behavior Change
Financial Performance And Behavior ChangeFinancial Performance And Behavior Change
Financial Performance And Behavior Change
 
Business Assessments
Business AssessmentsBusiness Assessments
Business Assessments
 
The balanced scorecard
The balanced scorecardThe balanced scorecard
The balanced scorecard
 
Balanced score card for strategy evaluation
Balanced score card for strategy evaluationBalanced score card for strategy evaluation
Balanced score card for strategy evaluation
 
Business Assessment & Strategic Planning
Business Assessment & Strategic PlanningBusiness Assessment & Strategic Planning
Business Assessment & Strategic Planning
 
Performance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe StrategichePerformance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe Strategiche
 
01 Balance Scorecard For Upload
01 Balance Scorecard For Upload01 Balance Scorecard For Upload
01 Balance Scorecard For Upload
 
Balanced Scorecard Performance Management
Balanced Scorecard Performance ManagementBalanced Scorecard Performance Management
Balanced Scorecard Performance Management
 
Balanace scorecard ppt
Balanace scorecard pptBalanace scorecard ppt
Balanace scorecard ppt
 
Balance score card
Balance score cardBalance score card
Balance score card
 
Balance scorecard costing - Rajan Chhangani
Balance scorecard costing - Rajan ChhanganiBalance scorecard costing - Rajan Chhangani
Balance scorecard costing - Rajan Chhangani
 
Balanced score card
Balanced score cardBalanced score card
Balanced score card
 
Pyramid Service Profile
Pyramid Service ProfilePyramid Service Profile
Pyramid Service Profile
 
KPI Based Employee Performance Management
KPI Based Employee Performance Management KPI Based Employee Performance Management
KPI Based Employee Performance Management
 
Balanced Scorecard Introduction
Balanced Scorecard IntroductionBalanced Scorecard Introduction
Balanced Scorecard Introduction
 
Pyramid Consulting Brochure
Pyramid Consulting BrochurePyramid Consulting Brochure
Pyramid Consulting Brochure
 
Balanced_sample
Balanced_sampleBalanced_sample
Balanced_sample
 
Balance score card
Balance score cardBalance score card
Balance score card
 

Similar to Managing change effectively and efficiently

BCA Support Overview
BCA Support OverviewBCA Support Overview
BCA Support OverviewDave Page
 
Startegic Planning A.Egros
Startegic Planning A.EgrosStartegic Planning A.Egros
Balanced Scorecard
Balanced ScorecardBalanced Scorecard
Balanced ScorecardMulyono Joyo
 
Balanced score card
Balanced score cardBalanced score card
Balanced score cardtkang87
 
Balanced Scorecard
Balanced ScorecardBalanced Scorecard
Balanced ScorecardMulyono Joyo
 
Journey to Change Excellence
Journey to Change ExcellenceJourney to Change Excellence
Journey to Change Excellence
John Crawford
 
The Circle Of Simplicity
The Circle Of Simplicity       The Circle Of Simplicity
The Circle Of Simplicity UPES Dehradun
 
The balanced scorecard method - strategy
The balanced scorecard method - strategyThe balanced scorecard method - strategy
The balanced scorecard method - strategy
Sushovan Bej
 
Change Mngt 1.pptx
Change Mngt 1.pptxChange Mngt 1.pptx
Change Mngt 1.pptx
priyanka pandey
 
Competing On Resources Balance Scorecard
Competing On Resources  Balance ScorecardCompeting On Resources  Balance Scorecard
Competing On Resources Balance Scorecardvinod63
 
Introduction to the balanced scorecard
Introduction to the balanced scorecardIntroduction to the balanced scorecard
Introduction to the balanced scorecard
Boyan Marinchev
 
Business Cases And Benefits Management
Business Cases And Benefits ManagementBusiness Cases And Benefits Management
Business Cases And Benefits ManagementAlan McSweeney
 
Stacey L Hynes 2016
Stacey L Hynes 2016Stacey L Hynes 2016
Stacey L Hynes 2016Stacey Hynes
 
Balanced Scorecard
Balanced ScorecardBalanced Scorecard
Balanced Scorecard
Menes Menes
 
M43 how to build a winning ig, ecm or rim strategy - keith atteck
M43   how to build a winning ig, ecm or rim strategy - keith atteckM43   how to build a winning ig, ecm or rim strategy - keith atteck
M43 how to build a winning ig, ecm or rim strategy - keith atteck
Keith Atteck C.Tech. ERMm
 
Balanced scorecard orientation (intro public)
Balanced scorecard orientation (intro   public)Balanced scorecard orientation (intro   public)
Balanced scorecard orientation (intro public)
ParCon Consulting, LLC
 
Understanding implementing change-rev-2-part-1
Understanding  implementing change-rev-2-part-1Understanding  implementing change-rev-2-part-1
Understanding implementing change-rev-2-part-1
Rich Fierson -CSSGB, CICD
 
Understanding implementing change-rev-2-part-1
Understanding  implementing change-rev-2-part-1Understanding  implementing change-rev-2-part-1
Understanding implementing change-rev-2-part-1
Rich Fierson -CSSGB, CICD
 
Change Sense
Change SenseChange Sense
Change Sense
Gary Chilvers
 

Similar to Managing change effectively and efficiently (20)

BCA Support Overview
BCA Support OverviewBCA Support Overview
BCA Support Overview
 
Startegic Planning A.Egros
Startegic Planning A.EgrosStartegic Planning A.Egros
Startegic Planning A.Egros
 
Bsc
BscBsc
Bsc
 
Balanced Scorecard
Balanced ScorecardBalanced Scorecard
Balanced Scorecard
 
Balanced score card
Balanced score cardBalanced score card
Balanced score card
 
Balanced Scorecard
Balanced ScorecardBalanced Scorecard
Balanced Scorecard
 
Journey to Change Excellence
Journey to Change ExcellenceJourney to Change Excellence
Journey to Change Excellence
 
The Circle Of Simplicity
The Circle Of Simplicity       The Circle Of Simplicity
The Circle Of Simplicity
 
The balanced scorecard method - strategy
The balanced scorecard method - strategyThe balanced scorecard method - strategy
The balanced scorecard method - strategy
 
Change Mngt 1.pptx
Change Mngt 1.pptxChange Mngt 1.pptx
Change Mngt 1.pptx
 
Competing On Resources Balance Scorecard
Competing On Resources  Balance ScorecardCompeting On Resources  Balance Scorecard
Competing On Resources Balance Scorecard
 
Introduction to the balanced scorecard
Introduction to the balanced scorecardIntroduction to the balanced scorecard
Introduction to the balanced scorecard
 
Business Cases And Benefits Management
Business Cases And Benefits ManagementBusiness Cases And Benefits Management
Business Cases And Benefits Management
 
Stacey L Hynes 2016
Stacey L Hynes 2016Stacey L Hynes 2016
Stacey L Hynes 2016
 
Balanced Scorecard
Balanced ScorecardBalanced Scorecard
Balanced Scorecard
 
M43 how to build a winning ig, ecm or rim strategy - keith atteck
M43   how to build a winning ig, ecm or rim strategy - keith atteckM43   how to build a winning ig, ecm or rim strategy - keith atteck
M43 how to build a winning ig, ecm or rim strategy - keith atteck
 
Balanced scorecard orientation (intro public)
Balanced scorecard orientation (intro   public)Balanced scorecard orientation (intro   public)
Balanced scorecard orientation (intro public)
 
Understanding implementing change-rev-2-part-1
Understanding  implementing change-rev-2-part-1Understanding  implementing change-rev-2-part-1
Understanding implementing change-rev-2-part-1
 
Understanding implementing change-rev-2-part-1
Understanding  implementing change-rev-2-part-1Understanding  implementing change-rev-2-part-1
Understanding implementing change-rev-2-part-1
 
Change Sense
Change SenseChange Sense
Change Sense
 

Recently uploaded

Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
seoforlegalpillers
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ofm712785
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
marketing317746
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
agatadrynko
 
VAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and RequirementsVAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and Requirements
uae taxgpt
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Navpack & Print
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
Lviv Startup Club
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
Workforce Group
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Avirahi City Dholera
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
KaiNexus
 

Recently uploaded (20)

Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
 
VAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and RequirementsVAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and Requirements
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
 

Managing change effectively and efficiently

  • 1. Managing Change Efficiently and Effectively
  • 2. Types of Change Market Change M & A Exogenous Regulatory Change Endogenous Restructuring New Markets New Business Disaster
  • 3.
  • 4. Change Steps Assessment Planning Execution Review
  • 5. Introspective What potential shape will this change take? What operational infrastructure is in place to take advantage of this change? How familiar are we with the impact of the change to our operations? How are we prepared to speak to our employees, investors & board of directors? What is our plan to meet the challenges of this change? Assessment
  • 6. Objectives Define them Bucket into Executive objectives vs. Functional Objectives Gather Internal resources and External subject matter experts Assessment
  • 7. Vision State the vision you want to see clearly Do not settle Assessment
  • 8. Identify gaps Create a functional map Organize into themes Assessment
  • 9. Viability Ensure the return on investment is equal or greater than the investment itself Think about viability in buckets: organizational, operational and financial Assessment Viability
  • 10. Engagement Reach a consensus early and make sure everyone is on board Ensure there is an understanding of the effort needed to accomplish objectives Planning
  • 11. Leadership A well-respected champion reinforces sustainability and credibility of your cause Your champion has to believe in the change and has to put your group’s interest first Planning
  • 12. Roadmap Start with people Demonstrate value ahead of time Obstacles Remove them early Fully vet recommended options with your stakeholders Planning
  • 13. Communication Direct communication across all levels is better than trickle down effect Acknowledge challenges Upper Management Execution Leads Accountability Consistent Message Managers Staff
  • 14. Measurement Milestones along execution path Metrics define success criteria Execution
  • 15. Reflect back What is left that was not accomplished Lessons learned in the process Review Review
  • 16.
  • 20. Endorse a champion
  • 21. Create a roadmap and remove obstacles
  • 24.