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1. Management
1. Who are managers?
Managers are the one who are responsible for
 the processes of getting activities completed efficiently
Coordinates, Coordinating the work of a departmental group or might mean
supervising a single person

 And overseas the work of other people
To achieve:
 so organizational goals can be achieved:
 the firm's goals through the execution of four
basic management functions: planning,
organizing, leading, and controlling
2. Where Do Managers work?
Organizations:Deliberatearrangement of people to accomplish some
specific purpose

2. TOP MANAGERS MIDDLE MANAGERS FRONT-LINE
MANAGERS
NON-MANAGERIAL
EMPLOYEES
Designations: CEO, COO,
PRESIDENT Etc.
-
Designations: Regional
Managers, Project
Leaders
General Manager, Plant
manager, and Divisional
manager.
Designation: Shop-floor
supervisors, leaders of
R&D or sales
teams, managers in
restaurant chains or call
centers, line managers,
district/department or
office managers,
supervisors, Shift
Managers
 Designation: In the finance
and accounts department:
Accountants, cashiers,
tellers.
 In the administrative
department: Secretarial
staff, administrative staff
etc.
In the production
department: Shop floor
employees, engineers and
other executionary staff
Responsible for:
- Making organization
wide decisions
- Controlling and
overseeing the
entire organization.
- Developing goals,
strategic plans that
affect entire
organization
Responsible for:
Turning company’s
strategy into actions
In charge of facilitating
any changes needed in an
organization and creating
an effective working
environment.
Administer day-to-day
routines, monitors
performance and make
sure everything is done in
compliance with
organization's needs.
Manage Front-line
managers work
Responsible for:
- Production of
goods and
services, and
supervision of
clerical staff and
shop floor
employees.
- Manage work of
Non-managerial
employees
- Servicing the
organization
customer
Responsible for:
- In-charge of
executionary
functions of an
organization.
Entrusted with specific
functions depending on
the department within
which they are employed.
Guided by managerial
employees and are
expected to perform the
functions as per their job
description.