3. Definition:
“It is a process of designing & maintaining an
environment in which individuals working
together in groups, efficiently to accomplish
selected aims.”
***
The word Management is derived from
Italian word ‘Managgiarc’ means to handle,
especially a horse, which is derived from a Latin
word ‘Manus’ i.e. Hand.
4. Setting goals for organisation
-Different organisations different goals
e.g. 1) Economical goal-to increase profit
2) Social organisational goal- to provide a better
service
Awareness of opportunities & resources
e.g. Men, material, money
Transformation process
e.g. Planning, organizing, staffing, directing and
controlling
Universal
Universally applicable techniques & principles
System authority
Command & control
Co-ordination
Co-operation, working together
Dynamic
Changing environment & providing challenges
Profession
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5. Importance:
Effective utilisation of resources
Takes actions to utilise in a best way.
Development of resources
Human & non-human factors.
To incorporate innovations
Modification/Acquiring changes.
Integrating various interested groups
Maximum sharing & combined output.
Stability in the society
Changing & modifying resources according to the changing
environment
7. Top Management:
Top Management includes:
Board of directors
Managing directors
Chief executives
General Manager
Owners
Share holders
Functions:
Setting basic goals and objectives
Expanding or contracting activities
Establishing policies
Monitoring performance
Designing/Redesigning organization system
Shouldering financial responsibilities etc.
8. Uppe r-Middl e Management :
Upper Middle Management includes:
Sales executives
Production executives
Finance executives
Accounts executives
R & D executives
Functions:
Establishment of the organization
Selection of staff for lower levels of management
Installing different departments
Designing operating policies and routines
Assigning duties to their subordinates
9. Middl e Management :
Middle Management includes:
Superintendent
Branch Managers
General forcemeat etc.
Functions:
To co-operate to run organization smoothly
To understand inter locking of department in major policies
To achieve co-ordination between different parts of the
organization
To conduct training for employee development
To build an efficient company team spirit
10. Lowe r Management :
Lower Management includes:
Foremen
Supervisors or charge-hands
Office Superintendent
Inspectors etc.
Functions:
Direct supervision of workers and their work
Developing and improving work methods operations
Inspection function
Imparting instruction to workers
To give finishing touch to the plans and policies of top
management
To act as link between top management and operating force
To communicate the feelings of workers to the top management.
11. Ope r at ing Forc e :
Operating force includes :
Workers
Rank and file workmen
Skilled and Semi-skilled workers
Unskilled workers
Function:
To do work on machines or manually, using tools etc.
To work independently (in case of skilled workers) or under the
guidance of supervisor.
12. Planning
Involves selecting the objectives, actions to achieve,
decision making, from the various alternatives.
Organising
Role of each person, who will be doing?, what
should
be known?
Staffing
Fixed organisational positions
Directing
Influencing people to contribute to the organization,
involves motivation, leadership styles and proper
communication
Controlling
Comparing the plans with the results
Co-ordinating
Essence of management
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