This document provides an overview of Management Information Systems (MIS). It discusses key concepts such as the pyramidical structure of MIS, types of MIS including decision support systems and enterprise resource planning, tasks and characteristics of MIS, its components including people and hardware/software, functions such as collecting and presenting information, benefits like ensuring relevant data is collected and distributed, uses in strategic planning and decision making, and advantages like improving operational efficiency. Enterprise applications of MIS are also examined, including ERP, supply chain management, and customer relationship management systems.

1. MANAGEMENT INFORMATION SYSTEMS
(MIS)
COURSE NAME- Business Management
COURSE CODE- MEM820
INSTITUTE- Dayalbagh Educational Institute, Agra
DEPARTMENT- Mechanical Engineering
PRESENTED BY-
Raja Gautam
Final year
Roll No:- 154159
PRESENTED TO-
Dr. Dilip kumar
1

2. TABLE OF CONTENT
2
1.INTRODUCTION OF MIS
2.PYRAMIDICAL STRUCTURE OF MIS
3.TYPES OF MIS
4.TASKS OF MIS
5.CHARACTERISTICS OF MIS
6.COMPONENTS OF MIS

3. TABLE OF CONTENT
3
7.FUNCTIONS OF MIS
8.BENEFITS OF MIS
9.USES OF MIS
10.ROLE OF MIS
11.ENTERPRISE APPLICATIONS OF MIS
12.ADVANTAGES OF MIS

4. INTRODUCTION OF MIS
4
“A system which collects, processes, stores and
distributes information to help in decision making
for managerial functions.”
MANAGEMENT
+
INFORMATION
+
SYSTEMS

5. MANAGEMENT?????
5
Management has been defined in a variety of ways, but for
our purpose it compromises the processes or activities that
describes "what managers do in the operation of their
organization; plan, organize, initiative and control
operations."

6. INFORMATION????
6 6
Information consist of data that have been retrived,
processed or otherwise used for informative or inference
purposes, arguments, or as a basis for forecasting or
decision making.

7. SYSTEMS????
2 7
• A system can be described simply as a set of elements
joined together for a common objective.
• The system concept of MIS is therefore one of the
optimizing the output of the organization by connecting
the operating sub-system through the medium of
information exchange

8. PYRAMIDICAL STRUCTURE OF MIS
8
1.LOWER LEVEL
2.OPERATIONAL LEVEL
3.MIDDLE LEVEL
4.TOP LEVEL

9. PYRAMIDICAL STRUCTURE OF MIS
2 9
• Lower level:-
The bottom layer consists of information required
for transaction processing and inquiry processing.
• Operational level:-
This layer has the information which is required for
day to day performance of activities and their
control.

10. PYRAMIDICAL STRUCTURE OF MIS
210
• Middle level:-
This layer has the information which is useful for
tactical planning and decision making to implement
the policy of top management.
• Top level:-
This layer has information which is useful for
strategies and policy planning.

11. TYPES OF MIS
211
1. Decision support systems (DSS) are computer
program applications used by middle and higher
management to compile information from a wide range
of sources to support problem solving and decision
making. A DSS is used mostly for semi-structured and
unstructured decision problems.
2. Executive information systems (EIS) is a reporting tool
that provides quick access to summarized reports
coming from all company levels and departments such
as accounting, human resources and operations.
3. Marketing information systems are management
Information Systems designed specifically for managing
the marketing aspects of the business.
4. Accounting information systems are focused
accounting functions.

12. TYPES OF MIS
212
5. Office automation systems (OAS) support
communication and productivity in the enterprise by
automating workflow and eliminating bottlenecks. OAS
may be implemented at any and all levels of
management.
6. School Information Management Systems (SIMS)
cover school administration, often including teaching and
learning materials.
7. Enterprise resource planning (ERP) software
facilitates the flow of information between all business
functions inside the boundaries of the organization and
manage the connections to outside stakeholders.[8]
8. Human resource management systems are used for
personnel aspects.

13. TASKS OF MIS
213
Following are activities performed during information
System processing:
• Handling of voluminous data
• Confirmation of the validity of data & transaction
• Complex processing of data & multidimensional analysis
• Quick search & retrieval
• Mass storage
• Communication of information system to the user on
time
• Fulfilling the changing needs of information

14. CHARACTERISTICS OF MIS
214
1. Management oriented:- The development of mis starts
after deciding the management needs and keeping in
view overall objective of management.
2. Management directed:- A good mis removes the lack
of knowledge, enriches experience and improves
analytical abilities leading to better business judgement.
3. Integrated system:- MIS binds together database of
business system and through information interchange,
integrates the organization. It also provides adequate
development resources and removes the human and
organizational barriers to progress.
4. Avoid redundancy:- Since mis is a integrated system, it
avoids unnecessary inconsistency and redundancy in
data gathering and storage.

15. CHARACTERISTICS OF MIS
215
5. Flexibility:- MIS design should be flexible so as to
provide alternate ways of processing data and system
should be easy to operate so that not much of computers
skills are required.
6. Computerization:- MIS can be computerized because
of its nature. This provide speed, accuracy and
consistency in creating and access of files.
7. Relevance:- MIS should deal only with operation and
control of relevant information.
8. Support to top management:- MIS cannot be effective
unless they receive the full support of top management.
For this, top management should be educated about
cost and benefits of mis.

16. COMPONENTS OF MIS
216
1. People:- People is only living component of mis which
operates and controls the other components of mis.
They enter, analyze and diagnose data, so that useful
information is produced and provided to top executives
for decision making.
2. Data process:- Data process uses different procedures,
so that data can be properly analyzed and effective
information is generated. Procedures explain people how
to operate the computer hardware, what program to run,
what data to use and what to do with the results.
3. Data communication:- There are different ways for
communication of data. It may be informed orally or in
the form of written report. Written forms are more
appropriate than oral ones as it is permanent and
systematic way of organizing information.

17. COMPONENTS OF MIS
217
4. Information:- Data are facts and figures that are not
currently being used in decision process. Data is process
by applying different procedures to obtain information. It
may be recorded into computer, storage media or
manual files and is retrived whenever required.
5. System planning:- We have achieved a very high
degree of automation and combination sub-system in
scientific, mechanical and factory manufacturing
operation. The system concept of mis is therefore of
optimizing the output of the organization by connecting
the operation sub-system, through the medium of
information exchange.
6. Hardware and Software:- The hardware generally
consists of computer equipments, on the other hand
software consists of programs or instructions given to the
computer such as pay roll processing, invoices etc.

18. FUNCTIONS OF MIS
218
1. Collect data:- Data can be obtained from source within
and outside the organization. Internal sources such as
records, reports and external sources such as
publications, customers and consultancy.
2. Store and process data:- After creation of data, a
database must be stored and processed in a form useful
to managers. The data can be loaded into computers for
easy access by user.
3. Present information to users:- After collection of data,
storing and processing of data, the next step is to
present the information to managers for their use.

19. BENEFITS OF MIS
219
• MIS ensures that appropriate and relevant data is
collected from various sources, processed and is sent
further to needy destination.
• It fulfills the needs of individual, group, management.

20. USES OF MIS
220
• Mis helps in strategic planning, management control,
operational control and transaction processing system.
• Mis plays an important role in information generation,
communication, problem identification and decision
making administration.

21. ROLE OF MIS
221
• With good MIS support marketing, finance, production
and personnel functions increases efficiency.
• Mis creates structured database and therefore saves
time.
• Mis brings clarity in communication and understanding,
thus helps in bringing degree of professionalism.

22. ENTERPRISE APPLICATIONS OF MIS
222
• Enterprise systems—also known as enterprise
resource planning (ERP) systems—provide integrated
software modules and a unified database that personnel
use to plan, manage, and control core business
processes across multiple locations. Modules of ERP
systems may include finance, accounting, marketing,
human resources, production, inventory management,
and distribution.

23. ENTERPRISE APPLICATIONS OF MIS
223
• Supply chain management (SCM) systems enable
more efficient management of the supply chain by
integrating the links in a supply chain. This may include
suppliers, manufacturers, wholesalers, retailers, and final
customers

24. ENTERPRISE APPLICATIONS OF MIS
224
• Customer relationship management (CRM) systems
help businesses manage relationships with potential and
current customers and business partners across
marketing, sales, and service

25. ENTERPRISE APPLICATIONS OF MIS
225
• Knowledge management system (KMS) helps
organizations facilitate the collection, recording,
organization, retrieval, and dissemination of knowledge.
This may include documents, accounting records,
unrecorded procedures, practices, and skills. Knowledge
management (KM) as a system covers the process of
knowledge creation and acquisition from internal
processes and the external world. The collected
knowledge is incorporated in organizational policies and
procedures, and then disseminated to the stakeholders

26. ADVANTAGES OF MIS
226
• Improve an organization's operational efficiency, add
value to existing products, engender innovation and new
product development, and help managers make better
decisions.
• Companies are able to identify their strengths and
weaknesses due to the presence of revenue reports,
employees' performance record etc. Identifying these
aspects can help a company improve its business
processes and operations.
• Giving an overall picture of the company.
• Acting as a communication and planning tool.

27. ADVANTAGES OF MIS
227
• The availability of customer data and feedback can help
the company to align its business processes according
to the needs of its customers.
• The effective management of customer data can help
the company to perform direct marketing and promotion
activities.
• MIS can help a company gain a competitive advantage.
• MIS reports can help with decision-making as well as
reduce downtime for actionable items.

28. 228
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