Passion for cross-industry R&D and innovation and proven track records in bring new concepts to life. Strategic advisor, sighted and thinker and curious about new domain, love learning and evaluating new disruptive trends, effective communicator, team player and flexible with a great sense of humour.

1. Project 1 - Innovation/R&D/NPD - Travel Security Seal (International Application No: PCT/IB2017/050410
 Lead a innovation product develop project for new and innovative luggage security device.
 Conducted the ideation process (Brainwalk, sketch etc), putting ideas on paper.
 Lead R&D on technology capabilities, market trends, consumer insights, competitive environment.
 Sourced/partnered/collaborated with IP agencies articulate possible solutions for complex patent application
filing. Initiated/lead/managed a international media campaign on popular/non popular platforms marketing the
innovation.
 Lead/managed/coordinated all communication/negotiations (Samsonite, Antler Etc) building trust/relationships.
 Lead a JV negotiations meeting, for full product development deal E2E, managed all meetings with
stakeholders, cross-functional teams, technology vendors (China/India)
 Creative direction on LOGO, brochure, APP and promo video, managed/coordinated IP filing in China.
 Initiated/partnered/collaborated with hanger handle inventor to promote innovation at Las Vegas CES, and
partnered to exhibit at London business travel show.
Mahool Rajyaguru
O b s tac les Are Jus t A T rigger F o r C hange
Innovation and R&D Manager
07802709188 mahool.rajyaguru@gmail.com Linkedin.com/in/mahoolrajyaguru
Summary
Passion for cross-industry R&D and innovation and proven track records in bring new concepts to life. Strategic advisor,
sighted and thinker and curious about new domain, love learning and evaluating new disruptive trends, effective
communicator, team player and flexible with a great sense of humour.
.
Professional Experience
2015 - 2019 M and M Licencing LTD
Project 2 - Innovation/R&D for NHS TESTBED for InnovateUK (GB1710892.9)
 Initiated/lead the development effects of a new method in monitoring mental health for NHS Testbed Competition.
 Lead R&D on competition requirements/future plans/challenges the NHS is facing.
 Conducted/Lead R&D effects with patients, staff and managers, building trust/relationship to find a gaps and
solutions in better ongoing patient care.
 Conducted ideation process (brainstorming) possible solutions, Identified gaps in patients care which lead to
tangible solutions and production of design.
 Managed/coordinated and carefully drafted the NHS application and submitted to InnovateUK.
 Concept selected by InnovateUK, invited to meet/greet/present my concept to lead medical and industry experts.
 innovation/conceptwascomplementedfor,inventiveness/simplicityand patientfirstapproach.
Project 3 - Innovation/R&D/NPD for (IoT) Eco-Energy and Low Carbon Program. (GB1705327.3)
 Lead/identified new product development opportunity in IoT for LOW-Carbon/Zero emissions program.
 Conducted/lead on new disruptive technology, market trends and competitive environment.
 Lead on ideation and idea synergy process to combine to different areas together and create a new solution.
 Sourced/partnered/collaborated with IP agencies articulate possible solutions for complex patent application filing.
 Initiated/lead/managed a international media campaign on popular/non popular platforms marketing the
innovation.
 Lead/managed all communications/negotiations (UK/EMEA), partnered with technology vendor in India,
coordinating meeting, cross-functional teams and providing solution to keep project on track.
 Partnering with academic institutions, universities, centres of excellence and expert suppliers to expand knowledge
in ECO-Energy and IOT area.
 Discovered/identified an opportunity to apply/submit the (IoT) concept project to the Indian Government Science
and innovation program, drafted and filed application.
 Concept selected from 1000's applications, invited to present to lead industry expert, scientist and professors in
India (Pune).
Project 4 - Innovation/R&D Renewable Energy sources with Charging Infrastructure
 Lead/identified a new product development effects in renewable energy sources with charging infrastructure.
 Conducted R&D strategy on Technology development/Demand Creation/Pilot Projects/Charging Infrastructure.
 Lead R&D on global motorbike/scooter market, trends/scope on new advancements in electric charging points and
developments.
 Collaborating/partnering with academic institutions , universities , centres of excellence and expert suppliers to
expand knowledge in Renewable energy.
 Lead. engaging and collaborating with external suppliers, vendors and start-up companies (Sweden, India,
Germany and Colombia)

2. 2000 - 2018
Product/Governance/BA - St Andrews Health Care/NHS (2017 to 2017) (Health Care)
 New product development effects of user dashboards using BDD and offer SaaS across the origination.
 Daily scrum/agile with senior manager/teams, prioritizing roadmap/backlogs and managing roadblocks.
 Interfaced with DIA, DA, DQ, DW, BI, BA, SAP/clinicians creating, defining/mapping patient persona for E2D.
 Analyzing data, preparing product spec, developing new screen features, UAT, demos and A/B Testing.
 Lynchpin with (RIO) and (NHS) system engineers, documenting front/back end processes, and drafting SOP's
 SharePoint management and SOP document version control and managing expectations.
Product/Analyst - The White Company (2016 to 2017) (Retail)
 Managing a new OMNI channel e-commerce's website processing order backlog and payment issues.
 Analyzing/investigating across PayPal, Worldpay, NAV, SAP, Dell Boomi, WMS, CRM and ERP.
 Interfaced with developers/ technical teams to define customer persona journey E2E.
 (WMS) Manhattan SCALE live inventory of all customer orders/backlog/payments in real-time.
 Initiated creative problem solving to find a solution for payment issues and customer order backlog.
 Conducted a root cause investigation using A/B testing and documented/presented to managers and developers.
 New script design/introduced by developers resolved customer order backlog, payment issues and saving money.
Project/BA - Nationwide Platforms (2016 to 2016)
 Managing complete hardware/software refresh across UK and EMEA
 Performing in-depth analysis on various digital platforms, Lynchpin with engineers, technical engineers and user
experience teams.
 Creative problem solving for all unused devices (Mobile, Tablets). Using Airwatch, created a report.
 Implemented recall program of all unused devices, Resulted in saving money and service Improvement.
Product/Project/BA - J Sainsbury's (2015-2015)
 New concept of deploying EPOS across 1600 stores/25000 POS across UK, Scotland and Wales
 Daily Agile meeting with teams/manage/engineers to prioritise roadmap, managing delivery capabilities, time and
budget and producing MI reports.
 Lynchpin with developer/engineers, staging/prepping POS's and produce error report.
 Proactively Identified problems with site survey, provided a solution added a date field and formatted the layout for
better information gathering by the engineers.
 Initiated a creative solution to use R10 portal to generate upcoming sites for deployment.
 Solution provided 100% accurate site survey, improved information gathering, kept project on track and saved
thousand.
Technical Project/BA - Local Government Shared Service (LGSS) 2010 to 2015
 Managed a large complex digital transformation of councils IT and FM processes into LGSS.
 Daily Agile meetings with various teams across different councils to manage roadmap/project
 Coordinating with internal/external vendors and suppliers resolving problems and conflicts
 Managing senior stakeholder expectations/discussions between various technical teams
 Proposing solutions to problems and removing roadblocks to keep project on track.
 Proactively identified training opportunities for analyst/staff across all councils. (Created training sessions)
 Documenting As -is and To -be process mapping, writing user persona stories, (From Scratch)
 Perform detailed technology analyses highlighted problems and provided solutions. (System/Network set up)
 Proactively identify problem trends/known error and work towards solution Introduced (logging Scripts)
 Attended regular Problem/change/release management meetings across different councils.
 A/B testing, UAT, application demo and QA, testing, change control, writing how-to guides,
 Driving customer services excellence (CSE) across all councils.
Over 18 years championing new Agile product delivery E2E, BA capturing. analysing and
delivering against business needs, Project delivery on large digital transformations across many
sectors - Agile, BEAM, Prince2, ITIL
Mahool Rajyaguru
O b s tac les Are Jus t A T rigger F o r C hange
Product/Project Management
Analyst/Projects Getronics, Pink Roccad and Discovery (2000-2008) (Perm)
 Migrated, coordinated a new system change for Thomas Cook (NEW S3 system)
 Migrated a managed technical service desk from Farnborough to Northampton (Documenting (SLA, OLA etc)
 Designed a technical Service Desk for Discovery (TV Channel) (from the ground up)
 IT analyst for Diageo, G4S, Bookers, CPS, Ofsted, Routers, Switches and network infrastructure across the
originations