Marie Bourgeois has over 15 years of experience working in administrative roles for the RCMP and Alberta government. She has a wide range of skills including database management, financial administration, project coordination, communication, and office management. Her experience includes roles as an Information Manager, Office Manager, and Administrator where she supported operations, handled budgets, organized training and events, and provided administrative assistance. She has obtained over 30 certificates in areas such as database programs, financial management, communication, and workplace skills.

1. Marie BOURGEOIS
5818 Sutter Place, AB
T6R 3R3
(780) 934-0854
PROFILE SUMMARY
* Highly self-motivated, organized individual with an excellent work ethic
* Exceptional interpersonal/communication skills.
* Believes in quality and professionalism in the workplace.
* Continuously commands the best of herself and invites new challenges
* Always looking for news way to excel.
* Meticulous, works well with deadlines, yet maintains accuracy and attends to details.
* A strong team player with a multitude of experience
* Friendly attitude
* Ability to lead, and a drive to succeed.
Summary of Accomplishments/Certificates
* HRMIS – RCMP data base
* PROS – RCMP data base
* CPIC – RCMP data base used Canada Wide
* Fundamentals 1: Introduction to Procurement
* Fundamentals of Budget Formulation and Control
* Aboriginal Perceptions Training
* Suicide Prevention Workshop
* Tipi Building
* TEAM -RCMP Financial System
* Communicating Effectively
* Word 2000 Level 2
* Writing Effective Minutes
* Self-Discipline and Emotional Control
* Creating A Respectful Workplace
* Power Point 97 Level 1
* Excel 2000 Level 2
* Business Writing Skills
* Nutrition & Wellness
* People Soft
* E-Collision Joint data base with the Province of Alberta and the RCMP for Motor Vehicle
Collisions

2. Experience
RCMP 'K' Division - Aboriginal Policing Services –CTA –Enoch Satellite Office, Spruce
Grove/Stony Plain Detachments – Detachment Clerk/Information Manager
August 17. 2011 to Current
* Receives complaint(s)/statement(s) from the Front Counter, (General Public), creates
files, and relays information to Officer/ Investigator for action, creates files on Data base
(PROS), assigns to member and initiates initial task
* Create and Review files to insure all information is captured correctly, such as Subject of
Complaint, Complainant, and Subject Chargeable, contact information, charges (whether
criminal code or traffic safety act, etc.) also ensure that all information is linked
appropriately, all RCMP members are tasked accordingly, etc. etc.
* Sign in Probationer’s weekly, as well as take phone calls from Probationer’s weekly as
they are required to report to detachment directly, advise Probation Officer and Lead
Member when they are not meeting legal requirements and conditions of probation
* Responds to requests for police assistance and reports of illegal activity (often from
extremely frightened/emotional or injured individuals). Employs basic psychology to
calm the caller, obtains necessary information to dispatch members(s) and emergency
personnel and when necessary maintains ongoing communication with callers until police
arrive.
* Completes accident reports, registration for various programs, and criminal record
checks.
* Performs CPIC and PROS inquiries for the general public, for regular members, for
Peace Officers, for applications, checks included vehicle checks, person check, criminal
record check, also perform entries such as warrants, Special Interest persons’ (SIPS),
Emergency Protection Orders (EPOs) , etc.,
* Provides information to ambulances and other support services to accident/occurrence
scenes.
* Transcription of handwritten material and Dictaphone material.
* Type a variety of reports, memoranda, forms and charts.
* Responsible for requesting quotes for special projects, when needed
* Responsible for various special projects as they arise, such as created a video library for
Enoch and Paul Band reserves for members to teach to community members, as well as
staff and students of the schools. Each library was created in a roll away case, included
24 files, I created a synopsis of each video as well as a power point presentation.
* Type insurance letter request for MVC collisions, send off cheques for processing and
write out receipts.
* Provide assistance to NCO for special projects such as the yearly preparation of Lac St.
Anne Pilgrimage, responsible for acquiring the command post trailer, radios, taking
minutes for meetings with outside organizations, etc.

3. RCMP 'K' Division - Aboriginal Policing Services -Office Manager
December 17, 2007 to August 17, 2011 - Top Secret Security Cleared
* Responsible for unit budget of $250k
* Knowledge of internal organization of RCMP headquarters, directorates and divisions,
including lines of authority, titles and subject matter to research information for forms
processing and projects
* Managed the unit’s financial services on behalf of the O.I. C.(Officer in Charge)
including monitoring of expenditures, ensuring financial controls are adhered to,
processing invoices, monitoring and updating data bank, making forecasts and comparing
forecast to actual expenditures - Generated financial reports, conducted researches, and
assisted management in the preparation of monthly budget forecast and work plans
* Prepared and coordinated POWPM’s (Program Oriented Work Planning Meetings) and
Training sessions such as Aboriginal Perception training and Spiritual Camps
* Organized and coordinated a broad range of support services to Aboriginal Policing
services such as management of agenda, organized meetings, management of
correspondence, management of files, and monthly statistic
* Assisted Pay and Comp at the end of Year with reviewing and assisting all Aboriginal
Members in Alberta with time worked on Reserve for Income Tax purposes
* Provided administrative support services for human resources, and training plans
* Ordered office supplies and promotional items (also created promotional items, e.g.
Coins, water bottles, etc.) and maintained inventory
* Prepared agenda for meetings and conferences; Attended meetings and conferences and
recorded the proceedings, composed minutes and distributed to relevant parties
* Provided support in administration, contract administration, management, travel
authorities and telecommunications for the COAAC (Commanding Officers Aboriginal
Advisory Committee)
* Acted as a focal point for communication between “K” Division Aboriginal Policing,
public and private sector procurement professionals
* Researched and drafted routine correspondence/replies for signature of the OIC, C/Supt
and the CO
* Co-ordinated special projects for ‘K’ Division Aboriginal Policing Services such as the
yearly participation of the Indian Village at the Calgary Stampede, arranged the set up
Aboriginal Policing’s Tipi with a Treaty 7 Elder, coordinated the daily participation of
RCMP members for the daily programs and events.
* Co-ordinated the attendance of RMCP members for special events such as the Breaseau
Belcourt Metis Awards, Esquao Awards, and other events as requested.
* Provided relieve support on occasion as acting Executive Assistant for the Criminal
Operations Officer and the Chief Superintendent

4. RCMP 'K' Division - Aboriginal Policing Services -Office Manager
December 17, 2007 to August 17, 2011 - Top Secret Security Cleared continued
* Referred/delegated inquires; Co-ordinated inputs from multiple program areas, and
reviews prior to sign off; Point of contact for corporate activities, identified actions
required, consulted on processes and deliverables
* Briefed management and developed internal schedules and coordinated activities to
ensure obligations were met
* Made travel arrangements for unit personnel, this included, flight, hotel accommodations,
car rental, and processing of 1393
* Co-ordinates special projects for “K” Division Aboriginal Policing Services such as
Participation in the Indian Village at the Calgary Stampede, Breaseau Belcourt Métis
Awards, etc.; On frequent, intermittent intervals, answers and screened incoming
telephone calls to all unit members
* Also provided administrative support on occasion as acting executive assistant for the
Crim. Ops. Officer and for the C/Supt.
RCMP 'K' Division - Information Management Records Classifier/Reviewer
August 13, 2007 to December 17, 2007 - Top Secret Security Cleared
* Provided complete front line file management services to internal clientele
* Completed data input; prepared records for archiving, destruction or disposal
* Prepared accessions (grouping of records); controlled and maintained information
holding and records
* Performed duties related to the Records Information Management System (R.I.M.S.) and
Records Document Management System (R.D.I.M.S); verified requester’s right of access
prior to releasing records or information
* Generated/ran various reports (error, purge, etc.)
* Analyzed information and documentation to ensure documentation was properly
classified in accordance with Information Management policy and R.C.M.P. security
guidelines.
* Worked with (CAIS on special project: Confirmed inventory with Health Services and
created files, Scanned incoming Documents for filing within R.D.I.M.S
* Created step by step procedures for front line services.

5. Apprenticeship and Industry Training, Alberta Advanced Education
Senior Administrator/Supervisor - March 10, 2007 to August 13, 2007
* Supervised a complementary staff of up to 6 employees; Supervised and oversaw
temporary agency workers and summer students, assigned projects and daily work duties
* Tracked and submitted wage payroll time certificates for wage staff
* Supervised the scheduling and the preparation of examination delivery in corporate office
for Foreign Workers as per employer and applicant time lines
* Liaised with internal and external clients in a positive, courteous and professional manner
* First in line to receive Qualification Certificate applications, conducted overview of
applications and processed payments
* Closed Point of Sale Machine, submitted bank deposits and prepared weekly revenue
reconciliations
* Tracked Qualification Certificate applications, created spreadsheets in Excel, entered data
and create reports
* Reconciliation of reports and expenditures and explained variances
Apprenticeship and Industry Training, Alberta Advanced Education
Administrative Assistant - July 11, 2006 – March 10
* Covered off for Senior Administrator when absent and performed all duties as above
* Provided administrative support services for the Managers and Director prepared,
produced and processed correspondence, letters, reports, action requests, processing
expenses, expense claims and contract invoices
* Prepared and routed contracts through appropriate review and approval processes to
ensure they met ministry policies and standards, performed follow-up to ensure
completion
* Made recommendations regarding procedures such as method of processing payment, or
making adjustments/corrections, and implemented as approved
* Daily use of STIS data base, researched applicants, exam requests and printed off of
weekly transactions
* Responded to telephone inquiries for various trades and Foreign worker applicants;
managed Director’s e-mail and calendar
* Booked boardrooms for meetings and arranged for hospitality requests; coordinated mail
outs of promotional materials created in the Branch for Aboriginal and Youth Projects
* Administrative support included filing alphabetically, numerically and chronologically
* Daily use of Software such as Outlook, Imagis, Exclaim, Microsoft Word, Excel and
PowerPoint
* Assisted with various projects such as the Aboriginal Communication Strategy and the
Youth Apprenticeship Project
* Knowledge of Apprenticeship and Industry Training, Foreign Worker Program,
Provincial Nominee Program, Aboriginal Policy Initiative, Skills Development Program
(Apprenticeship Preparation for Aboriginal People, Alberta Aboriginal Apprenticeship
Project, Youth Apprenticeship Project, Aboriginal Communication Strategy

6. Farm Income Program, AIDA/CFIP/CAIS Agriculture and Agri-Food Canada Details of
job descriptions available upon request -April 2000 to June 2006
Divisional Assistant - August 22, 2005 to June 28, 2006
* Administrative Policy & Producer Relations Office Assistant
Operational Support Clerk - December 1, 2003 to August 22, 2005
* Senior Management, Processing Claims Services
Unit Support Clerk - September 23, 2002 to December 1, 2003
* CFIP Processing Team
Revenue & Document Control Clerk -April 17, 2000 to September 23, 2002
* AIDA/CAIS Processing
Education
Kildonan East Regional Secondary School
Grade 12 Diploma
Herzing Career College - Medical/Dental Office Assistant
Diploma
References
Available upon request.

7. Farm Income Program, AIDA/CFIP/CAIS Agriculture and Agri-Food Canada Details of
job descriptions available upon request -April 2000 to June 2006
Divisional Assistant - August 22, 2005 to June 28, 2006
* Administrative Policy & Producer Relations Office Assistant
Operational Support Clerk - December 1, 2003 to August 22, 2005
* Senior Management, Processing Claims Services
Unit Support Clerk - September 23, 2002 to December 1, 2003
* CFIP Processing Team
Revenue & Document Control Clerk -April 17, 2000 to September 23, 2002
* AIDA/CAIS Processing
Education
Kildonan East Regional Secondary School
Grade 12 Diploma
Herzing Career College - Medical/Dental Office Assistant
Diploma
References
Available upon request.