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Professional Experience
US Army – February 2006 – March 2015 (approximately) – Full time – 40+ hours per
week
Corrections Sergeant
May 2008 – March 2015
US Army; 40+/hours per week
Ft. Leavenworth, KS – SFC Mark Hoose; 253-468-3149
* Responded to questions concerning policy and procedures related to current practices
* Elevated soldiers and prisoners needs to supervisor as appropriate when unable to meet the individuals needs
* Refer safety and risk management concerns to applicable supervisor
* Provided up-to-date guidance on office procedures and administrative requirements to staff members
* Read, interpreted and followed regulations and guidelines for routine and non-routine situations
* Advised subordinates of medical services available at the local Medical Treatment Facility
* Used automated data processing equipment to generate a variety of reports, letters, memos, reports, in
final form; identified and resolving discrepancies
* Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to
established policies, regulations, and procedures, to prevent escape or violence
* Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and
keep daily logs of prisoner activities
* Ensured staff members received up-to-date guidance on office procedures and administrative
requirements
* Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners
Watch Commander
January 2011 - June 2011 and June 2013 - June 2014
US Army; 40+/hours per week
Mannhiem, Germany and Camp Humphreys, South Korea
MSG Yavette Morgan; yavette.m.morgan.mil@mail.mil; Contact Yes
* Facility commander's direct representative
* Responsible for custody, care and control of a 100 (Germany) and 50 (Korea) bed correctional facility
* Ensured all staff were in compliance with facility Standard Operating Procedures
* Conducted initial inprocessing of new prisoners into the facility
* Generated, reviewed and processed reports in an Army wide system
* Emphasized safety in all aspects of the correctional environment
* Trained all soldiers on shift everyday on policies and procedures
* Used Interpersonal Communications Skills to resolve stressful and volitle situations
* Maintained a schedule for the orderly and timely operation of the facility
Temporary Release Section Leader
June 2011 - June 2013
US Army; 40+/hours per week
Joint Base Lewis-McChord
MSG Marc Miller; 360-355-6152; Contact Yes
* Responsible for all prisoner movement outside of the facility
* Created and maintained a tracking system for approximately 150 prisoner's medical appointments
* Provided safe transportation for staff and prisoners resulting in zero incidents
* Organized and conducted two mass movements of priosners resulting in 67 prisoners recieving dental care
* Organized transportation of six high profile prisoners with zero incidents
* Maintained confidentiality and kept in compliance with Health Insurance Portability and Accountability Act
(HIPAA)
* Researched and created and expense report in the purchasing of new prisoner transportation vehicles
Squad Leader / Office Assistant
May 2008 – June 2014
US Army; 40+/hours per week
Ft. Leavenworth, KS/Mannhiem, Germany/Camp Humphreys, South Korea
MSG Yavette Morgan; yavette.m.morgan.mil@mail.mil; Contact Yes
SFC Nickie Wileman; nickie.j.wileman.mil@mail.mil; Contact Yes
* Entered and retrieved data from an internal and external automated databases; confirmed accuracy and
consistency of information
* Responded to questions concerning policy and procedures related to current practices
* Refer safety and risk management concerns to applicable supervisor
* Provided up-to-date guidance on office procedures and administrative requirements to staff members
* Read, interpreted and followed regulations and guidelines for routine and non-routine situations
* Provided assistance to visitors and new staff to the organization
* Created and maintained a suspense system to track tasking
* Prepared reoccurring reports, forms and correspondence material
* Managed the day to day operations of an administrative office; to include data entry, receptionist duties, file
organization and personnel management; provided interpretation of policies and guidance
* Created and conducted training classes for quarterly, semiannual and annual training mandated by higher
command
* Review and analyze forms, applications, documents, or other information to make determinations of
compliance with policy and procedures
* Scheduled and coordinated meetings and conferences
* Processed incoming and outgoing materials such as correspondence, reports, memorandum, and other forms of
written communication; provided guidance or assistance on policies or procedures
* Reviewed correspondence and other written documents for accuracy and completeness
* Compiled, organized and tracked program data which included statistical training information in support of
organization’s operations
* Established priorities and setting deadlines; reported progress and status updates of daily events to executive
leadership
* Determine eligibility, approve, suspend or disapprove claims related to various military situations
* Tracked the progress of work (ie, service orders, tasks assigned, purchases) through an established system
* Maintained the work schedule for other staff within the section
* Ensured staff members received up-to-date guidance on office procedures and administrative
requirements
* Maintained records for each individual that contained various administrative files
* Created spreadsheets that improved work load efficiencies
* Conduct or arrange for ongoing technical training and personal development classes for staff members
Access Control Point Supervisor/Driver
December 2006 – May 2008
US Army; 40+/hours per week
Ft. Leavenworth, KS
* Entered and retrieved data from an internal and external automated databases; confirmed accuracy and
consistency of information
* Provided customer service to a full range of internal and external customers; identified and interpreted
concerns and issues in order to achieve an acceptable resolution
* Verified personal identifiable information (PII) to ensure customer was eligible for applicable services
needed while observing compliance with Health Insurance Portability and Accountability Act (HIPAA)
* Maintained contact information on civilian medical facilities
* Refer safety and risk management concerns to applicable supervisor
* Responded to questions concerning policy and procedures related to current practices
* Provided assistance to visitors and new staff to the corporation
* Created inventory and maintained accountability of over $100,000 worth of government property by using
Microsoft Office programs; such as MS Word, MS Excel and MS Power Point
* Created and conducted training classes for quarterly, semiannual and annual training mandated by higher
command
* Supervised the entry and exit of vehicles and personnel into secured facility grounds; operated a vehicle to
transport personnel to various appointments
* Used and maintained internal computer database tracking system to locate assigned personnel
* Ensured staff members received up-to-date guidance on office procedures and administrative
requirements
* Trained and supervised a section of 9 colleagues and subordinates
Corrections Specialist
February 2006 – December 2006
US Army; 40+/hours per week
Ft. Leavenworth, KS
1SG Veronica Ashe – unknown contact
* Consulted with superior on issues that are complex or unusual in nature
* Used automated data processing equipment to generate a variety of reports, letters, memos, reports, in
final form; identified and resolving discrepancies
* Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to
established policies, regulations, and procedures, to prevent escape or violence
* Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and
keep daily logs of prisoner activities
* Read, interpreted and followed regulations and guidelines for routine and non-routine situations
* Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners

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Resume (Professional Experience)

  • 1. Professional Experience US Army – February 2006 – March 2015 (approximately) – Full time – 40+ hours per week Corrections Sergeant May 2008 – March 2015 US Army; 40+/hours per week Ft. Leavenworth, KS – SFC Mark Hoose; 253-468-3149 * Responded to questions concerning policy and procedures related to current practices * Elevated soldiers and prisoners needs to supervisor as appropriate when unable to meet the individuals needs * Refer safety and risk management concerns to applicable supervisor * Provided up-to-date guidance on office procedures and administrative requirements to staff members * Read, interpreted and followed regulations and guidelines for routine and non-routine situations * Advised subordinates of medical services available at the local Medical Treatment Facility * Used automated data processing equipment to generate a variety of reports, letters, memos, reports, in final form; identified and resolving discrepancies * Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence * Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities * Ensured staff members received up-to-date guidance on office procedures and administrative requirements * Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners Watch Commander January 2011 - June 2011 and June 2013 - June 2014 US Army; 40+/hours per week Mannhiem, Germany and Camp Humphreys, South Korea MSG Yavette Morgan; yavette.m.morgan.mil@mail.mil; Contact Yes * Facility commander's direct representative * Responsible for custody, care and control of a 100 (Germany) and 50 (Korea) bed correctional facility * Ensured all staff were in compliance with facility Standard Operating Procedures * Conducted initial inprocessing of new prisoners into the facility * Generated, reviewed and processed reports in an Army wide system * Emphasized safety in all aspects of the correctional environment * Trained all soldiers on shift everyday on policies and procedures * Used Interpersonal Communications Skills to resolve stressful and volitle situations * Maintained a schedule for the orderly and timely operation of the facility Temporary Release Section Leader June 2011 - June 2013 US Army; 40+/hours per week Joint Base Lewis-McChord MSG Marc Miller; 360-355-6152; Contact Yes * Responsible for all prisoner movement outside of the facility * Created and maintained a tracking system for approximately 150 prisoner's medical appointments * Provided safe transportation for staff and prisoners resulting in zero incidents * Organized and conducted two mass movements of priosners resulting in 67 prisoners recieving dental care * Organized transportation of six high profile prisoners with zero incidents * Maintained confidentiality and kept in compliance with Health Insurance Portability and Accountability Act (HIPAA) * Researched and created and expense report in the purchasing of new prisoner transportation vehicles
  • 2. Squad Leader / Office Assistant May 2008 – June 2014 US Army; 40+/hours per week Ft. Leavenworth, KS/Mannhiem, Germany/Camp Humphreys, South Korea MSG Yavette Morgan; yavette.m.morgan.mil@mail.mil; Contact Yes SFC Nickie Wileman; nickie.j.wileman.mil@mail.mil; Contact Yes * Entered and retrieved data from an internal and external automated databases; confirmed accuracy and consistency of information * Responded to questions concerning policy and procedures related to current practices * Refer safety and risk management concerns to applicable supervisor * Provided up-to-date guidance on office procedures and administrative requirements to staff members * Read, interpreted and followed regulations and guidelines for routine and non-routine situations * Provided assistance to visitors and new staff to the organization * Created and maintained a suspense system to track tasking * Prepared reoccurring reports, forms and correspondence material * Managed the day to day operations of an administrative office; to include data entry, receptionist duties, file organization and personnel management; provided interpretation of policies and guidance * Created and conducted training classes for quarterly, semiannual and annual training mandated by higher command * Review and analyze forms, applications, documents, or other information to make determinations of compliance with policy and procedures * Scheduled and coordinated meetings and conferences * Processed incoming and outgoing materials such as correspondence, reports, memorandum, and other forms of written communication; provided guidance or assistance on policies or procedures * Reviewed correspondence and other written documents for accuracy and completeness * Compiled, organized and tracked program data which included statistical training information in support of organization’s operations * Established priorities and setting deadlines; reported progress and status updates of daily events to executive leadership * Determine eligibility, approve, suspend or disapprove claims related to various military situations * Tracked the progress of work (ie, service orders, tasks assigned, purchases) through an established system * Maintained the work schedule for other staff within the section * Ensured staff members received up-to-date guidance on office procedures and administrative requirements * Maintained records for each individual that contained various administrative files * Created spreadsheets that improved work load efficiencies * Conduct or arrange for ongoing technical training and personal development classes for staff members Access Control Point Supervisor/Driver December 2006 – May 2008 US Army; 40+/hours per week Ft. Leavenworth, KS * Entered and retrieved data from an internal and external automated databases; confirmed accuracy and consistency of information * Provided customer service to a full range of internal and external customers; identified and interpreted concerns and issues in order to achieve an acceptable resolution * Verified personal identifiable information (PII) to ensure customer was eligible for applicable services needed while observing compliance with Health Insurance Portability and Accountability Act (HIPAA) * Maintained contact information on civilian medical facilities * Refer safety and risk management concerns to applicable supervisor
  • 3. * Responded to questions concerning policy and procedures related to current practices * Provided assistance to visitors and new staff to the corporation * Created inventory and maintained accountability of over $100,000 worth of government property by using Microsoft Office programs; such as MS Word, MS Excel and MS Power Point * Created and conducted training classes for quarterly, semiannual and annual training mandated by higher command * Supervised the entry and exit of vehicles and personnel into secured facility grounds; operated a vehicle to transport personnel to various appointments * Used and maintained internal computer database tracking system to locate assigned personnel * Ensured staff members received up-to-date guidance on office procedures and administrative requirements * Trained and supervised a section of 9 colleagues and subordinates Corrections Specialist February 2006 – December 2006 US Army; 40+/hours per week Ft. Leavenworth, KS 1SG Veronica Ashe – unknown contact * Consulted with superior on issues that are complex or unusual in nature * Used automated data processing equipment to generate a variety of reports, letters, memos, reports, in final form; identified and resolving discrepancies * Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence * Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities * Read, interpreted and followed regulations and guidelines for routine and non-routine situations * Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners