1/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion
2/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion
1970 :
Constantine
& Weir
Recipes for
bath and
beauty
products
1976
1994
2007
2010
NOW
4/41
1970
1976
The
Body
Shop’s
sup-
plier
1994
2007
NOW
2010
5/41
1970
1976
2007
NOW
2010
1994 :
Oppening
of the
first
shop in
United
Kinghdom
6/41
7/41
1970
1976
1994
2007 :
Charity
Pot
action
2010
NOW
8/41
1970
1976
1994
2007
NOW
2010 :
OBE
award
in the
New
Year’s
Honours
9/41
NOW :
830
stores
in
50
countries
10/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion 11/41
Fresh organic fruit & vegetables
12/41
13
Fresh by hands
own products and fragrances 14/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion
15/41
16/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion
17/41
18/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitorS
 MIX MARKETING
Product
Price
PLACE
Promotion
19/41
20/41
« NAKED » campaign
What are the
4 values
of lush ?
21/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitorS
 MIX MARKETING
Product
Price
PLACE
Promotion 22/41
23/41
Feminine consumer (18 to 45 years)
higher socioeconomic class
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion 24/41
25/41Competitors
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitorS
 MIX MARKETING
Product
Price
PLACE
Promotion
26/41
27/41
Body
&
hair
Need
28/41
100% Never tested on animals
Vegetarian
75% Vegan
70% Manufactured without
preservatives
65% Without packaging
29/41
HOW IT’S MADE 30/41
31/41
small picture of the creator of the product with
his/her name
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitorS
 MIX MARKETING
Product
Price
PLACE
Promotion
32/41
33/41
HIGH
prices
34/41
750 grams
12 €
Vs
500 grams
21,95 €
35/41
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitorS
 MIX MARKETING
Product
Price
PLACE
Promotion
36/41
Sold in their shops only 37/41
air and road
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitorS
 MIX MARKETING
Product
Price
PLACE
Promotion
38/41
39/41
 NO traditional advertising
 NO paper
 word-of-mouth
 website with an active
forum
 Facebook page
 extra professional
events & seminars
Plan
 HISTORY
 THEIR VALUES
Fresh ingredients
Fighting animal testing
Ethical Buying
Ethical campaign
 LUSH CONSUMERS
 LUSH COmpetitors
 MIX MARKETING
Product
Price
PLACE
Promotion
40/41
41
+
=

LUSH