A case study of the groundbreaking digital arts marketing approaches instigated by Lucy Conlan at the Barbican with the aim of boosting online ticket sales and membership.
Overview of why welcome emails are important; key elements of welcome emails; samples of good and bad welcome emails; best practices; and samples of welcome series
Building a World Class Email Preference CentreSilverpop
This document discusses best practices for building a world-class preference center to engage customers. It recommends capturing key personalization data like birthdate and address through a clean, simple opt-in process. Preference centers should give customers options to update their preferences, change their email address, select communication frequencies and topics, and easily opt-out of communications while promoting ongoing engagement. The document provides 27 examples and considerations for preference center design to improve subscription rates and reduce unsubscribes.
This document discusses best practices for cart abandonment emails. It finds that 87% of consumers abandon carts but 75% say they will return to complete purchases. Testing timing of emails and discounts is recommended as immediate and 1-3 day emails saw lift in open rates up to 57% and click-through rates up to 54%. Cart abandonment emails can generate 10.4% of total email revenue from only 2.7% of email volume, showing they have high returns for low volumes. The document provides various email examples and recommendations on personalizing messages for different customer types.
Whereoware: 5 Silverpop Emails to Implement TodayWhereoware
Whreoware presents 5 Silverpop Emails to Implement Today. Presented during the 9th Annual Silverpop Client Summit. Find out how to increase the effectiveness of your Silverpop email campaigns by targeting the people who matter. Take your email marketing program to the next level by focusing on high value emails.
Aloha Welcome Email & Unsubscribe Best PracticesSilverpop
The "aloha" stages of email marketing (both hello and goodbye) all too often receive little attention and priority on the email marketer's task list. That's a big "hewa" (mistake), because the welcome email, whether a single message or a series of strategic messages, might be the most important email your company will ever send.
Why? The welcome email is typically your subscriber's first email experience with your brand and sets the tone for the relationship. When done well, you will achieve higher levels of engagement out of the gate and minimize early disengagement and churn.
However, whether it happens early or far into the email relationship, some subscribers will still want to opt out. It is critical that you not only make it easy for them to unsubscribe but also provide logical alternatives to saying goodbye. This could help you capture 25 percent or more of those looking to leave.
This Webinar, designed for beginner to intermediate consumer (B2C) marketers, explains why the email "aloha" process is so important, outlines key best practices and shows numerous good and not-so-good examples of welcome emails and unsubscribe pages.
3 Strategies For Email Marketing Success - DM News-SilverpopSilverpop
Slides from the 2.11.10 DM News Webinar.
This webinar presentations shows email program examples and outlines a number of steps that email marketers can take to greatly improve subscriber engagement and ROI. Areas that will be covered include welcome email programs, incorporating personality, making your content more shareworthy, capturing and using customer data, preference centers, reactivation tactics and much more.
Real-time image optimization allows the marketer to create different versions of a single email, with each version incorporating different elements such as photos, promotions, calls to action, banners, prices, etc. When the email has been sent, recipients are shown another combination of images. The email is then optimized for remaining subscribers based on the winning combination shown to previous recipients. The system learns in real time which image-based content leads to the highest conversion rate. This Silverpop Webinar features Pieter Wuyts with 8Seconds discussing different types of testing, cases study examples and how real-time testing works.
Overview of why welcome emails are important; key elements of welcome emails; samples of good and bad welcome emails; best practices; and samples of welcome series
Building a World Class Email Preference CentreSilverpop
This document discusses best practices for building a world-class preference center to engage customers. It recommends capturing key personalization data like birthdate and address through a clean, simple opt-in process. Preference centers should give customers options to update their preferences, change their email address, select communication frequencies and topics, and easily opt-out of communications while promoting ongoing engagement. The document provides 27 examples and considerations for preference center design to improve subscription rates and reduce unsubscribes.
This document discusses best practices for cart abandonment emails. It finds that 87% of consumers abandon carts but 75% say they will return to complete purchases. Testing timing of emails and discounts is recommended as immediate and 1-3 day emails saw lift in open rates up to 57% and click-through rates up to 54%. Cart abandonment emails can generate 10.4% of total email revenue from only 2.7% of email volume, showing they have high returns for low volumes. The document provides various email examples and recommendations on personalizing messages for different customer types.
Whereoware: 5 Silverpop Emails to Implement TodayWhereoware
Whreoware presents 5 Silverpop Emails to Implement Today. Presented during the 9th Annual Silverpop Client Summit. Find out how to increase the effectiveness of your Silverpop email campaigns by targeting the people who matter. Take your email marketing program to the next level by focusing on high value emails.
Aloha Welcome Email & Unsubscribe Best PracticesSilverpop
The "aloha" stages of email marketing (both hello and goodbye) all too often receive little attention and priority on the email marketer's task list. That's a big "hewa" (mistake), because the welcome email, whether a single message or a series of strategic messages, might be the most important email your company will ever send.
Why? The welcome email is typically your subscriber's first email experience with your brand and sets the tone for the relationship. When done well, you will achieve higher levels of engagement out of the gate and minimize early disengagement and churn.
However, whether it happens early or far into the email relationship, some subscribers will still want to opt out. It is critical that you not only make it easy for them to unsubscribe but also provide logical alternatives to saying goodbye. This could help you capture 25 percent or more of those looking to leave.
This Webinar, designed for beginner to intermediate consumer (B2C) marketers, explains why the email "aloha" process is so important, outlines key best practices and shows numerous good and not-so-good examples of welcome emails and unsubscribe pages.
3 Strategies For Email Marketing Success - DM News-SilverpopSilverpop
Slides from the 2.11.10 DM News Webinar.
This webinar presentations shows email program examples and outlines a number of steps that email marketers can take to greatly improve subscriber engagement and ROI. Areas that will be covered include welcome email programs, incorporating personality, making your content more shareworthy, capturing and using customer data, preference centers, reactivation tactics and much more.
Real-time image optimization allows the marketer to create different versions of a single email, with each version incorporating different elements such as photos, promotions, calls to action, banners, prices, etc. When the email has been sent, recipients are shown another combination of images. The email is then optimized for remaining subscribers based on the winning combination shown to previous recipients. The system learns in real time which image-based content leads to the highest conversion rate. This Silverpop Webinar features Pieter Wuyts with 8Seconds discussing different types of testing, cases study examples and how real-time testing works.
Triggered Email Pre to Post Purchase Emails Shop.orgSilverpop
This presentation was delivered at Shop.org on September, 29 2010 by Loren McDonald, VP, Industry Relations, Silverpop. Topic description: Sophisticated retailers are moving transactional emails beyond the "order process" and generating significant results by deploying "pre- and post-purchase" email streams. These triggered emails often comprise less than 5 percent of email volume, but produce 40 percent or more of email revenue. This session will review "transactional 2.0" email techniques, including cart abandonment, product review requests, order replenishment and more. We will discuss best practices and review the technologies and resources required to implement them.
This document discusses strategies for building an email marketing database and utilizing email marketing. It recommends asking patients for their email addresses through various means and offering incentives for signing up. It provides tips for electronic newsletters, monthly specials emails, and using social media and a website to promote special offers and new products. Metrics are presented showing high returns on investment from email marketing. Various email marketing service providers are listed.
Monetising your startup from the word go with advertising & affiliatesDigi Joe
presentation from @digijoe at Techcrunch UK Geek n Rolla on how early stage startups should approach monetisation, from an advertising and affiliate perspective.
(Skimlinks is a simplified affiliate marketing service so we've got experience helping web publishers & startups add affiliate to their revenue strategy)
There is an abundance of resources around best practices to market to your customers and responders, but what about prospects? Prospecting through email requires a different process, strategy, set of tools and expertise. It’s not easy but it can offer the highest ROI of any marketing channel if done effectively.
Review our recent webinar where we discuss the ins and outs of this highly effective acquisition vehicle, giving you all the tools you’ll need to run successful e-mail acquisition campaigns.
Learn
Why Exact Target, Marketo, Constant Contact will not let you run acquisition campaigns… hint: it's not because of CAN-SPAM
The difference between CRM/customer and acquisition e-mail marketing
How to overcome e-mail acquisition delivery challenges – delivery and creative techniques
Myths about Open and Click-Thru rates and how to maximize
Where does data fit?
Advanced metrics to truly calculate an ROI on acquisition e-mail campaigns
Silverpop 2012 - 10 emails to automate todayWhereoware
247 billion emails are sent each day - as an email marketer, you can't afford to NOT be using marketing automation tactics. If you're not there already, Whereoware provides a good place to start, with 10 emails to automate today.
The document discusses factors for new affiliates to consider when starting out in affiliate marketing programs. Specifically, it outlines things like commission rates, payment frequency, tracking cookies, commissions on future purchases, promotional material provided, and merchant responsiveness. The overall message is that new affiliates should research these key factors when choosing a program to ensure they select one with high commission rates, frequent payments, long-lasting tracking cookies, commissions beyond just the initial purchase, good promotional support, and responsive merchant communication.
Email marketing provides several key benefits for businesses. It allows companies to reach consumers in a cost effective and timely manner. Email also enables personalized messages and real-time tracking of campaign performance. When done effectively through segmentation, engaging content, and social media integration, email marketing can increase brand awareness, drive sales, and encourage customer loyalty.
The document provides an overview of email marketing and how businesses can use it effectively. Some key points:
- Email marketing involves connecting with customers over multiple stages to build relationships and trust through regular communication.
- Using an email marketing provider gives businesses professional templates, reporting, list management tools and ensures compliance.
- Businesses should add value to their emails through relevant, non-sales content to keep customers engaged and reduce unsubscribes.
- Proper use of subject lines, call-to-actions, auto-responders and growing email lists can help boost sales and referrals through email marketing.
MindFire Webinar- Direct Mail Strategies for New Revenue Growth in 2015camillemarti
MindFire hosted an educational webinar that highlighted the benefits of utilizing direct mail in your marketing campaigns. With data trends showing the continued growth and success of direct mail marketing, you won't want to miss out on this educational opportunity to learn more about this integral area of marketing.
These webinar slides cover:
-Recent trends of direct mail in the marketing industry
-How to open the door to additional revenue from existing direct mail customers
-How Summit Direct Mail has applied their direct marketing expertise for their customers in multiple successful campaigns
This document summarizes case study data from the SBDC Western Region of Maryland regarding their seminars and webinars. It shows that from 2013-2015 they held 14 live seminars with 300 registrants and 204 attendees on average per seminar, and 51 webinars with 3,620 registrants and 1,569 attendees on average per webinar. The document then provides guidance on topics, promotion, registration, payment options, follow up and tools for effective webinar planning and implementation.
From sending 53 million emails at Conversio, here's five things I learned about how to make emails relevant to the recipients plus the quantitive results showing the performance improvements that relevancy gives you.
The document outlines 8 rules for effective email marketing: 1) Create an email marketing plan and calendar with objectives and integrated online and offline campaigns. 2) Get permission and comply with spam laws when communicating. 3) Engage prospects and customers through email, newsletters, and personalized postcards. 4) Seek customer input through surveys, contests, and ideas for improvement. 5) Keep messages and designs simple with one screen and no scrolling. 6) Get feedback by encouraging responses and newsletter signups. 7) Track deliveries, bounces, and click-throughs to act on results. 8) Nurture email relationships by staying in touch and providing valuable content.
What do you do when someone signs up for your email list or donates to your organization? Do they have to wait until your next “monthly” newsletter to learn more about who you are and what you do? If so, you are missing out on a huge opportunity to engage, inspire and motivate your supporters to take action.
One of the best ways to engage with new subscribers (or new donors for that matter) is to create what is called a “Welcome Series” of emails. These emails are set to automatically be sent to the individual over the course of a few weeks – Day 1 they get an email, day 4 they get another email, day 8 they get yet another email, etc. These emails are designed to introduce yourself and your organization to the individual, as well as show them the impact your organization is having and why they should stay connected.
Sounds like a great idea and something all nonprofits should be doing right? The problem is that most nonprofits are not currently using a Welcome Series and are missing out on this powerful tool. If this includes your organization, then join us for this jam-packed webinar where we highlight a number of successful strategies and tactics you can start using immediately including:
- Why a Welcome Series is so powerful (Its all about the relationship)
- How to create an engaging and compelling Welcome Series
- How and why you should have multiple Welcome Series’ – subscribers, donors, attendees, etc.
- How a Welcome Series can increase your donor retention
Social bussiness/media strategy case study - Melbourne's GPOFRANk Vizeum
This is the work we've done with Melbourne's GPO - an iconic shopping center known for designer clothing and fine food. You can read more on the site: http://www.melbournesgpo.com/
The document discusses how direct mail marketing can be an effective strategy during economic downturns. It notes that direct mail is affordable, flexible, and targetable. It allows marketers to scale down budgets while still maintaining reach. Direct mail also enables measurable results through tools like promotional offers, coupons, and the ability to test different campaigns. The document recommends that during recessions, companies should not decrease their direct mail efforts but instead send higher quality, more relevant direct mail pieces to connect with consumers who are more price conscious and hesitant to purchase.
This document provides an overview of email marketing best practices. It discusses collecting email addresses through sign-up forms, social media, and print marketing. It also covers formatting emails, including visual elements like logos, images, and calls to action. The document recommends keeping promotional content below 20% and providing valuable information and offers to readers. It emphasizes the importance of mobile-friendly design and evaluating click-through data to improve future emails.
A guide to arts marketing professional who want practical and strategic advice as to establish and develop a strategic digital programme to engage audiences and gain ticket and membership sales.
Triggered Email Pre to Post Purchase Emails Shop.orgSilverpop
This presentation was delivered at Shop.org on September, 29 2010 by Loren McDonald, VP, Industry Relations, Silverpop. Topic description: Sophisticated retailers are moving transactional emails beyond the "order process" and generating significant results by deploying "pre- and post-purchase" email streams. These triggered emails often comprise less than 5 percent of email volume, but produce 40 percent or more of email revenue. This session will review "transactional 2.0" email techniques, including cart abandonment, product review requests, order replenishment and more. We will discuss best practices and review the technologies and resources required to implement them.
This document discusses strategies for building an email marketing database and utilizing email marketing. It recommends asking patients for their email addresses through various means and offering incentives for signing up. It provides tips for electronic newsletters, monthly specials emails, and using social media and a website to promote special offers and new products. Metrics are presented showing high returns on investment from email marketing. Various email marketing service providers are listed.
Monetising your startup from the word go with advertising & affiliatesDigi Joe
presentation from @digijoe at Techcrunch UK Geek n Rolla on how early stage startups should approach monetisation, from an advertising and affiliate perspective.
(Skimlinks is a simplified affiliate marketing service so we've got experience helping web publishers & startups add affiliate to their revenue strategy)
There is an abundance of resources around best practices to market to your customers and responders, but what about prospects? Prospecting through email requires a different process, strategy, set of tools and expertise. It’s not easy but it can offer the highest ROI of any marketing channel if done effectively.
Review our recent webinar where we discuss the ins and outs of this highly effective acquisition vehicle, giving you all the tools you’ll need to run successful e-mail acquisition campaigns.
Learn
Why Exact Target, Marketo, Constant Contact will not let you run acquisition campaigns… hint: it's not because of CAN-SPAM
The difference between CRM/customer and acquisition e-mail marketing
How to overcome e-mail acquisition delivery challenges – delivery and creative techniques
Myths about Open and Click-Thru rates and how to maximize
Where does data fit?
Advanced metrics to truly calculate an ROI on acquisition e-mail campaigns
Silverpop 2012 - 10 emails to automate todayWhereoware
247 billion emails are sent each day - as an email marketer, you can't afford to NOT be using marketing automation tactics. If you're not there already, Whereoware provides a good place to start, with 10 emails to automate today.
The document discusses factors for new affiliates to consider when starting out in affiliate marketing programs. Specifically, it outlines things like commission rates, payment frequency, tracking cookies, commissions on future purchases, promotional material provided, and merchant responsiveness. The overall message is that new affiliates should research these key factors when choosing a program to ensure they select one with high commission rates, frequent payments, long-lasting tracking cookies, commissions beyond just the initial purchase, good promotional support, and responsive merchant communication.
Email marketing provides several key benefits for businesses. It allows companies to reach consumers in a cost effective and timely manner. Email also enables personalized messages and real-time tracking of campaign performance. When done effectively through segmentation, engaging content, and social media integration, email marketing can increase brand awareness, drive sales, and encourage customer loyalty.
The document provides an overview of email marketing and how businesses can use it effectively. Some key points:
- Email marketing involves connecting with customers over multiple stages to build relationships and trust through regular communication.
- Using an email marketing provider gives businesses professional templates, reporting, list management tools and ensures compliance.
- Businesses should add value to their emails through relevant, non-sales content to keep customers engaged and reduce unsubscribes.
- Proper use of subject lines, call-to-actions, auto-responders and growing email lists can help boost sales and referrals through email marketing.
MindFire Webinar- Direct Mail Strategies for New Revenue Growth in 2015camillemarti
MindFire hosted an educational webinar that highlighted the benefits of utilizing direct mail in your marketing campaigns. With data trends showing the continued growth and success of direct mail marketing, you won't want to miss out on this educational opportunity to learn more about this integral area of marketing.
These webinar slides cover:
-Recent trends of direct mail in the marketing industry
-How to open the door to additional revenue from existing direct mail customers
-How Summit Direct Mail has applied their direct marketing expertise for their customers in multiple successful campaigns
This document summarizes case study data from the SBDC Western Region of Maryland regarding their seminars and webinars. It shows that from 2013-2015 they held 14 live seminars with 300 registrants and 204 attendees on average per seminar, and 51 webinars with 3,620 registrants and 1,569 attendees on average per webinar. The document then provides guidance on topics, promotion, registration, payment options, follow up and tools for effective webinar planning and implementation.
From sending 53 million emails at Conversio, here's five things I learned about how to make emails relevant to the recipients plus the quantitive results showing the performance improvements that relevancy gives you.
The document outlines 8 rules for effective email marketing: 1) Create an email marketing plan and calendar with objectives and integrated online and offline campaigns. 2) Get permission and comply with spam laws when communicating. 3) Engage prospects and customers through email, newsletters, and personalized postcards. 4) Seek customer input through surveys, contests, and ideas for improvement. 5) Keep messages and designs simple with one screen and no scrolling. 6) Get feedback by encouraging responses and newsletter signups. 7) Track deliveries, bounces, and click-throughs to act on results. 8) Nurture email relationships by staying in touch and providing valuable content.
What do you do when someone signs up for your email list or donates to your organization? Do they have to wait until your next “monthly” newsletter to learn more about who you are and what you do? If so, you are missing out on a huge opportunity to engage, inspire and motivate your supporters to take action.
One of the best ways to engage with new subscribers (or new donors for that matter) is to create what is called a “Welcome Series” of emails. These emails are set to automatically be sent to the individual over the course of a few weeks – Day 1 they get an email, day 4 they get another email, day 8 they get yet another email, etc. These emails are designed to introduce yourself and your organization to the individual, as well as show them the impact your organization is having and why they should stay connected.
Sounds like a great idea and something all nonprofits should be doing right? The problem is that most nonprofits are not currently using a Welcome Series and are missing out on this powerful tool. If this includes your organization, then join us for this jam-packed webinar where we highlight a number of successful strategies and tactics you can start using immediately including:
- Why a Welcome Series is so powerful (Its all about the relationship)
- How to create an engaging and compelling Welcome Series
- How and why you should have multiple Welcome Series’ – subscribers, donors, attendees, etc.
- How a Welcome Series can increase your donor retention
Social bussiness/media strategy case study - Melbourne's GPOFRANk Vizeum
This is the work we've done with Melbourne's GPO - an iconic shopping center known for designer clothing and fine food. You can read more on the site: http://www.melbournesgpo.com/
The document discusses how direct mail marketing can be an effective strategy during economic downturns. It notes that direct mail is affordable, flexible, and targetable. It allows marketers to scale down budgets while still maintaining reach. Direct mail also enables measurable results through tools like promotional offers, coupons, and the ability to test different campaigns. The document recommends that during recessions, companies should not decrease their direct mail efforts but instead send higher quality, more relevant direct mail pieces to connect with consumers who are more price conscious and hesitant to purchase.
This document provides an overview of email marketing best practices. It discusses collecting email addresses through sign-up forms, social media, and print marketing. It also covers formatting emails, including visual elements like logos, images, and calls to action. The document recommends keeping promotional content below 20% and providing valuable information and offers to readers. It emphasizes the importance of mobile-friendly design and evaluating click-through data to improve future emails.
A guide to arts marketing professional who want practical and strategic advice as to establish and develop a strategic digital programme to engage audiences and gain ticket and membership sales.
El documento lista numerosos castillos históricos de Europa, incluyendo castillos en Francia como Château de Chambord y Château de Chenonceau, así como castillos en otros países europeos como el Palacio Imperial en Rusia, el Alcázar de Segovia en España y el Castillo de Moritzburg en Alemania.
Miller Augusto
Palestrante & Idealizador do Evento
Diretor executivo da CLEVER CODE e Desenvolvedor Front-End desde 2001.
Editor oficial no Mozilla Developer Network.
Criador dos produtos:
- ButcheryJS (http://github.butcheryjs.com);
- iQueryJS (http://clever--code.github.io/iQuery/);
- livelybg (http://github.livelybg.com/)
The document discusses reasons a customer may want to cancel a loan with Low VA Rates, including finding a better deal elsewhere, issues with customer service or costs. It also outlines Low VA Rates' $250 lowest APR challenge process and encourages the customer to contact management to address any concerns before cancelling, as they may be able to offer alternative loan options to meet the customer's needs.
This short document wishes the reader a happy Valentine's Day and provides links to join an online group and follow social media accounts to receive regular comics from the same creator. The links are for a Yahoo group, Twitter account, and website where more of the creator's comics can be found.
This short document wishes the reader a happy Valentine's Day and provides links to join an online group and follow social media accounts to receive regular comics from the same creator. The links are for a Yahoo group, Twitter account, and website where more of the creator's comics can be found.
The Dove Campaign for Real Beauty aimed to boost women's self-esteem by featuring a diverse range of women in their advertising. Research found that women had low self-esteem due to unrealistic beauty standards in media. Dove launched an advertising campaign and website featuring everyday women of all shapes and sizes. The campaign was a success, generating 700% increase in sales and £2.5 million in free publicity for Dove. It caused widespread debate about beauty standards and how advertising portrays women.
2009 Email Marketing Masterclass Red EyeDave Chaffey
Advanced Email Marketing - covers Email Segmentation, Personalisation, Testing and Optimisation.
Presented to marketers from the Retail, Financial Services, Travel, Charity and B2B Sectors and including examples from all of these.
This document summarizes a presentation on 9 essential elements for online success in 2011. It discusses personalization, customization, integration, analytics and multichannel fundraising. Personalization involves making communications and the website relevant to individual users. Customization allows users some control over their experience. Integration is about having a unified view of supporters across online and offline interactions. Analytics involve tracking metrics like website traffic and donations. Multichannel fundraising has higher retention and revenue than single channel approaches. The presentation provides examples and recommendations for non-profits to start implementing these elements.
This is from a Webinar on using triggered emails to drive increased customer engagement, revenue and ROI for retailers and ecommerce organizations. It was presented jointly with Silverpop client S&S Worldwide.
This document discusses how email and search marketing can work together. It suggests that email and search are related but distinct channels that can complement each other. Specifically, it recommends that marketers 1) share data between email and search systems to gain insights, 2) use email to capture opt-ins from searchers, and 3) send helpful welcome emails to newly-opted in subscribers to encourage engagement. The overall message is that an integrated email and search strategy can be more effective than treating the channels separately.
Co-operative Party National Weekend School - Email TrainingBen West
The document discusses best practices for writing effective emails to promote events, fundraising, and other campaigns. It provides tips for crafting subject lines, content, calls to action and follow ups to maximize open rates, clicks, and desired actions from recipients. Key aspects include personalizing content, clearly stating the primary ask, testing different approaches, and closing the loop with recipients.
Three email Imperatives - Automate, Personalise and IntegrateAndrew Campbell
Many marketers have addressed the hygiene factors of email campaigns that ensure efficiency : deliverability; compliance; tracking and usability. The focus is now shifting to the effectiveness of email programmes and delivering a step change in performance by combining three key levers :
1. Automation
2. Personalisation
3. Integration
Find out how others have achieved this and how you could apply this approach to optimise your email strategy.
Andrew Campbell is an experienced digital marketer with a wide breadth and depth of experience. He has worked on high pay back email programmes for leading brands such as Jet2; netflights; Thomas Cook and East Coast.
Three email Imperatives - Automate, Personalise and IntegrateAndrew Campbell
This document discusses three email imperatives: automation, personalization, and integration. It emphasizes that marketers should aim for higher personalization by using customer data and behavior to drive variable messaging. It also stresses integrating email with other channels like social, mobile, and ecommerce. The document provides examples of how to personalize emails based on website activity and purchase history. It shows how integrating data from different sources allows for more relevant messages at the right time in the customer journey.
1. The document discusses trends affecting email marketing in 2009, including customers expecting more control over their email preferences and experiences, the proliferation of communication channels, and the growth of social networks.
2. It emphasizes embracing customer expectations by enabling preference centers, focusing on long-term prospect conversion through behavioral campaigns, and minimizing churn through welcome programs and easy unsubscribing.
3. The document also stresses designing emails for multiple devices and platforms, and exploring opportunities in social media to extend the reach of emails.
The document outlines 3 strategies to market Northern Bay Resort over 30 days:
1) Leverage the website as a marketing platform by optimizing it for organic search and adding reservation functionality.
2) Drive internet traffic through paid search, optimizing organic search rankings, and leveraging key websites.
3) Leverage email marketing by utilizing the owner's network, existing customer data, and triggering emails based on customer behaviors.
Given that most marketers have limited resources, budget and time, where should your team focus its energies in 2010 to maximize ROI and have email play a more significant role in your company's success? This Webinar covered 3 key areas that email marketers will need to focus on in 2010, or risk seeing more sophisticated competitors pass you by:
Leverage the Data
Engage With Customers/Subscribers
Automate and Optimize
The document discusses integrating email marketing with social media. It notes that while Twitter has 50 million users, email still has over 1.4 billion worldwide users. Social media usage can increase email usage and engagement. Techniques discussed include adding social sharing buttons to emails and landing pages, targeting the right networks like Facebook, creating shareworthy content, and testing different approaches. The key is to understand what motivates people to share content and use automation to send triggered emails at relevant times in the user lifecycle.
Boosting Email Marketing Revenue with RecommendationsSilverpop
Silverpop and partner Baynote take a look at using recommendations in email marketing to drive cross- and up-sell. Joined by the CTO of Musicroom.com, the team take a look at a dozen or more real-world examples of how personalised recommendations are driving conversion in triggered email marketing programmes.
Email Social Media 4 Tactics 2010 Nor Cal Dma 11.18.09Silverpop
Presentation given to the Northern California DMA chapter on November 18, 2009. Majority of the presentation is on integrating email with social networks; second section touches on 4 areas: Data capture; Welcome Emails, Using Personality in Emails and Trigger-based emails.
Triggered Emails Right Message Right TimeSilverpop
This document discusses using transactional emails at different points of the customer journey to improve engagement and sales. It recommends sending welcome emails as a series to onboard new subscribers. It also recommends sending emails to customers who abandon their cart with discounts and reminders. Additionally, it suggests sending post-purchase emails like order confirmations, reviews requests, and purchase anniversary emails to encourage repeat purchases. Transactional emails can generate a high return on investment, with some generating over 40% of website profits and revenues from only a small percentage of total email volume. Personalizing emails based on purchase behavior and timing them appropriately is important for conversion.
Digital fundraising is an excellent support channel for nonprofit organizations. There are three digital fundraising fundamentals: strong calls to action, optimized website donation pages, and search engine optimization. Nonprofits should test different digital fundraising tactics like email appeal content, donation page layouts, and language in calls to action. Testing can help nonprofits improve key metrics like conversion rates and donations. Facebook advertising showed promise for generating leads for gifts in wills through videos, with older donors responding well through mobile formats.
The document provides an overview and agenda for taking an email marketing program to the next level. It covers key topics like optimizing opt-in processes, using preference centers, segmenting email lists, improving deliverability, and best practices for subjects lines and welcome emails. Specific metrics and case studies are presented to support the importance of these strategies.
Gain more customer by Fix follow up failure - Co nhieu khach hang hon bang ch...Hapec Media
Co nhieu khach hang hon bang cham soc khach hang! "67% nguoi mua noi khong ngay hom nay se san sang de mua hang trong nam toi" - Gartner Research.
"80% dau moi khach hang bo di se mua hang trong 2 years". —Sirius Decisions.
Ban se can mot ke hoach cho viec cham soc khach hang neu ban co tu 3 cau tra loi yes cho nhung cau hoi duoi day:
1. They forget.
2. They focus on hot leads.
3. Unconverted leads fall through the cracks.
4. They think the people will call back.
5. They don’t want to be pushy.
6. They don’t realize the potential impact follow-up can have on their business
FRJ2011 - World Fundraising and Donor DatabasesClive Lam
This document discusses how fundraising organizations can improve donor relationships through unified donor databases and multi-channel marketing. It notes that online donors tend to be younger with higher incomes and give larger gifts than traditional donors. While online donors have lower retention rates, a multi-channel approach can improve retention by reinforcing messaging across channels. Maintaining a unified donor database is important for analyzing donor behavior, targeting campaigns, and providing a personalized experience across interactions.
Similar to Lucy Conlan E Consultancy Online Masterclass 2007 Talk 15 November Final (20)
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...Aleksey Savkin
The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs.
Key Components:
- Stakeholder Analysis
- Strategy Decomposition
- Adoption of Business Frameworks
- Goal Setting
- Initiatives and Action Plans
- KPIs and Performance Metrics
- Learning and Adaptation
- Alignment and Cascading of Scorecards
Benefits:
- Systematic strategy formulation and execution.
- Framework flexibility and automation.
- Enhanced alignment and strategic focus across the organization.
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Easily Verify Compliance and Security with Binance KYCAny kyc Account
Use our simple KYC verification guide to make sure your Binance account is safe and compliant. Discover the fundamentals, appreciate the significance of KYC, and trade on one of the biggest cryptocurrency exchanges with confidence.
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf46adnanshahzad
How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA MATKA FAST RESULT MILAN RATAN RAJDHANI MAIN BAZAR MATKA FAST TIPS RESULT MATKA CHART JODI CHART PANEL CHART FREE FIX GAME SATTAMATKA ! MATKA MOBI SATTA 143 spboss.in TOP NO1 RESULT FULL RATE MATKA ONLINE GAME PLAY BY APP SPBOSS
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
45. Has customer experience improved? 45% increase in positive comments 14% decrease in complaints
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Editor's Notes
Good afternoon everyone. I appreciate that ’m the last speaker & replacement speaker at that. However, I will aim to keep this presentation as snappy as possible as I realise that the close of conference drinks are on the horizon The title of my talk hints not at a beleaguered personal life but at my dilemma. At the Barbican– we have aimed to keep our communications integrated; it is hard to talk about the on without the off . It makes for a complicated life but is never dull.
Segmentation Members and other segments valuable Demonstrated the worth of using RFV F is the most important Marked differences with the segments Results now are very predictable Poor performers being further refined
We directly track the revenue generated from our e-shots Track customer behaviour from the moment of receipt – who opens, when, what do they do, where do they go, what do they book Subject lines important The first few lines Copy Imagery Engagement Call to action E-flyers allow you to be more personal and make the customer think they are special or receiving something no one else has
THIS SCHEME IS ABOUT RETENTION What did we do? In September 2005 a New Audience Strategy was established The scheme ensures that those new to the Barbican are welcomed and informed about the breadth of the artistic programme and other features of the centre Further communications are designed to reflect their artistic preferences, but occasionally also encourage them to book for other kinds of events RINGFENCED COMMUNICATIONS – highly disciplined use of data. Clear sequence of future communications No Panic Mailings!!! Planned Sequence of eshots and mailings Communicate breadth of Barbican offer Give them a chance to tell us more about what they like We do not make assumptions about them based on 1 ticket purchase
Sense of importance You are being told first Privilege!