LOCALIZING CONTENT FOR
A GLOBAL AUDIENCE
What Every Content Marketer Should Know
Sarah Mitchell
Lush Digital Media
@globalcopywrite
@globalcopywrite • #CMWorld
HELLO
Sarah Mitchell
@globalcopywrite
@globalcopywrite • #CMWorld
MAMAO Y TOTO
@globalcopywrite • #CMWorld
SHOW OF HANDS
 Global Brand
 Working at company headquarters
 Working in a regional office
 Doing business globally from single location
@globalcopywrite • #CMWorld
Less than 6%
of the world’s
population speaks
English well enough
to conduct business.
Consider this
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
AND YET…
“Many of us treat the world-wide web
like the Ohio web or the American
English web. Marketers are
overwhelmed and unprepared.”
SCOTT ABEL,
The Content Wrangler
@globalcopywrite • #CMWorld
Over 60%
of global marketers
attending CMWorld USA
(2103) admitted they have
no strategy in place for
global content marketing.
Cloudwords Survey
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
That’s important because . . .
“We’re inching closer to a linguistically
local internet, in which people no longer
have to leave their native languages to get
where they want to go.”
JOHN YUNKER,
Global by Design blog
@globalcopywrite • #CMWorld
SO HOW DO YOU
REACH THE
OTHER 94%?
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
By making localization
part of your global strategy
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
TRANSLATION IS NOT ENOUGH
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
“I’ve come across too many texts translated
into a different language via Google
Translate. Agencies selling ‘native speakers’
should sound warning bells.”
NENAD SENIC,
PM, poslovni mediji
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
“How to strike that balance between global
and local is really an art and a science.”
PAM DIDNER,
Author, Global Content Marketing
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
LOCALIZING CONTENT
It’s Complicated
ONE SIZE DOESN’T FIT ALL
The
Grand
Picture
or
The
Big
Picture
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
ADDRESSING
Communication
Effectiveness
@globalcopywrite • #CMWorld
“I might commence to spend provided
that viable chopping it up that has a
fellow geek, every one of the even
though not selling anything.”
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
“October is the time of year when
most companies lock in plans and
budgets for next year.”
#GLOBALFAIL
marketing company
@globalcopywrite • #CMWorld
Localization Equation
(Translation + Localization) x
Number of localities
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
Know Your Audience
Tip
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
LOCAL CONSIDERATIONS
Colors
Holidays
Sports
Religion
Fiscal Years
Superstitions
@globalcopywrite • #CMWorld
@TwitterHandle • #CMWorld
PAPER  Size of documents
 Hole Punches
 z vs. s
 er vs. re
 ‘or’ words
 medical terms
SPELLING
@globalcopywrite • #CMWorld
Quid • Buck • Dosh • Loonie
SLANG
@globalcopywrite • #CMWorld
Ute • Bakkie • Pickup
SLANG GONE MAINSTREAM
@globalcopywrite • #CMWorld
Same Word, Different Meanings
 Gong
 Football
 Rug
 Powerpoint
@globalcopywrite • #CMWorld
COLLOQUIALISMS
Robot vs. Traffic light
Speed bump vs.
Sleeping policeman
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
Units of Measure
Engineering • Cooking • Pharmaceuticals
@globalcopywrite • #CMWorld
Nickel • Dime • Quarter
@globalcopywrite • #CMWorld
CURRENCY EXPRESSIONS
Sports Terminology
 Knocked for six
 That’s not cricket
 Hit a home run
 It’s in my wheelhouse
@globalcopywrite • #CMWorld
ACCENTS
Do you need
subtitles or
voiceovers for
your video
content?
@globalcopywrite • #CMWorld
RELIGION
@globalcopywrite • #CMWorld
CUSTOMS
@globalcopywrite • #CMWorld
 Sister
 Rooms
 Theatre
 ED
Medical Terms
@globalcopywrite • #CMWorld
13
@globalcopywrite • #CMWorld
SUPERSTITION
4 8
 Don’t try to globalize ALL your content.
Select key pieces.
 Focus on top 20% of your content
INTEL METHOD
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld
Collaborate, don’t legislate
@globalcopywrite • #CMWorld
Make sure everyone has
skin in the game
 Budgets
 Accountability towards performance
@globalcopywrite • #CMWorld
“Think global,
publish local.”
@globalcopywrite • #CMWorld
SARAH MITCHELL,
Lush Digital Media
Questions?
Sarah Mitchell
@globalcopywrite
@globalcopywrite • #CMWorld
@globalcopywrite • #CMWorld

Localizing Content for a Global Audience: What every content marketer should know