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Towards integrated talent
management
LMS Readiness Stage
Agenda
• Introductions
• Drivers
• Where we aim to be 5 years from today
• Lego land (building blocks –approach)
• Roadmap (maturity model)
• The players (Atrivision - HRD-MIG-Coms-ICT)
• Stage 1: readiness project
• Approval & signatures
Drivers
Today
• Ambitious business plan
• Mission oriented in need of
strong values embedded into
personnel
• Rapid growth
• High recruitment rate
• ………………….
Tomorrow
• Need for enhancing
alignment of learning strategy
with business strategies and
performance objectives
• Learning culture needs to be
reinforced
• Significant improvement of
the existing competency
framework and curricula
• ………………………….
Five years from now…
Our house of learning
Learning
concept
strategic
Organization
Development
(change)
Subject Matter
Expertise & Skills
(going concern)
Personal Skills
Jobs, roles, competencies
tactical
planning & logistics
operationallearning management system
administration & management info
Building Blocks
Optimized
workforce
Integrated
performance
Competency driven
Managed learning
Ad Hoc
Content
Management
Program Strategy
& Design
LMS
Content
Management
Collaboration
Program Strategy
& Design
Change
Leadership
Testing &
Assessment
LMS
Content
Management
Collaboration
Program Strategy
& Design
Change
Leadership
Testing &
Assessment
Competency
Management
LMS
Content
Management
Knowledge
Management
Collaboration
Program Strategy
& Design
Change
Leadership
Testing &
Assessment
Competency
Management
Performance
Management
LMS
Content
Management
Knowledge
Management
Collaboration
Program Strategy
& Design
Change
Leadership
Testing &
Assessment
Competency
Management
Performance
Management
LMS
Visibility and Control
Cost Avoidance
Proficiency
Competitiveness
Shareholder value
Level 5
Level 4
Level 3
Level 2
Level 1
Not happeningFully Engaged Partially EngagedProject Scope
Mobilisation Transition Transformation
• Validate concept &
value
• Validate & adjust
processes
• Define service
management
framework
PoC
• 2 blended courses
for approx 200
users
• Introduce Learning
Management
• Pilot Learning
Services
• Gain Experience
Pilot
• Hosted LMS
• Learning Services
Framework
• Learning
Operational
Framework
• Validated & refined
CLS
• Learning
Programme Plan
Deliverables
01/04/08 01/05/09 01/05/10 01/05/12
•People and
communicati
ons
•Knowledge
transfer
•Service
delivery
infrastructure
•Service
Management
Framework
•Contract and
financial
management
•Technology
and work
environment
Focus
•Installed LMS
behind firewall
•Interoperability
with e-Synergy
and Navision
•Learning
Services &
Content Center
•General Skills
Curricula
•Core BU
Professional
Skills curricula
•Draft
Competence
framework
Deliverables
•Project
Management
•HR
Architecture
agreed and
documented
(process,
roles,
interactions)
•All HR IT
Applications
implemented
where
appropriate
•Technical
Architecture
and systems
environments
established
•Change and
communicati
ons managed
within the
CAP©
framework
•HR Sourcing
project and
establishmen
t of Suppliers
& Vendors
services
Focus
01/09/08
Hosted LMS Pilot Start
Focus
Operation
•Service
Delivery
•Operational
Excellence
LMS Readiness Stage
Proposed Project Plan
An LMS is about
• A first step in implementing a long term HR
vision
• Access to both central and decentral course
offerings
• Management information about the uptake
and cost of training
• Sharper purchasing contracts
• Running efficient learning processes
Project objective
Piloting the use of an LMS:
• Gain experience using the LMS
• Understand the impact on the organization
• Prepare a smart program plan for enterprise
wide implementation
Success is:
• The LMS supports Econcern’s learning
processes efficiently
• Both the back office and the employees
understand the functionality of the LMS and
are able to work with it
• Need identified to extent the course catalog,
the user group and the functionality of the
LMS
High Level Schedule
September October November December January February March
Design
Realisa-
tion
Test &
Imple
menta
tion
Live – Pilot Courses
Implementation
Plan
Go/No go
descision
Risks
• Responsibilities not clearly defined
• Lack of consensus about preferred configuration of the
LMS and the learning processes
• Back office not fully prepared at live date
• Employees not supported optimally because of lack of
knowledge and experience in the back office
• Changes in the preferred design and scope of the
project, causing delay in project delivery.
• Rebranding of Econcern coincides with the LMS project
(risk or opportunity to launch properly?)
Change Management
Key to a successful implementation is the
embedding in the organization. This requires:
• Start small, plan developing steps carefully
• Meaningful evaluation of the readiness stage
• Communication to stakeholders and the
business
• Powerful learning programs
• Back office training

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LMS Project Board - Plan

  • 2. Agenda • Introductions • Drivers • Where we aim to be 5 years from today • Lego land (building blocks –approach) • Roadmap (maturity model) • The players (Atrivision - HRD-MIG-Coms-ICT) • Stage 1: readiness project • Approval & signatures
  • 3. Drivers Today • Ambitious business plan • Mission oriented in need of strong values embedded into personnel • Rapid growth • High recruitment rate • …………………. Tomorrow • Need for enhancing alignment of learning strategy with business strategies and performance objectives • Learning culture needs to be reinforced • Significant improvement of the existing competency framework and curricula • ………………………….
  • 4. Five years from now… Our house of learning Learning concept strategic Organization Development (change) Subject Matter Expertise & Skills (going concern) Personal Skills Jobs, roles, competencies tactical planning & logistics operationallearning management system administration & management info
  • 5. Building Blocks Optimized workforce Integrated performance Competency driven Managed learning Ad Hoc Content Management Program Strategy & Design LMS Content Management Collaboration Program Strategy & Design Change Leadership Testing & Assessment LMS Content Management Collaboration Program Strategy & Design Change Leadership Testing & Assessment Competency Management LMS Content Management Knowledge Management Collaboration Program Strategy & Design Change Leadership Testing & Assessment Competency Management Performance Management LMS Content Management Knowledge Management Collaboration Program Strategy & Design Change Leadership Testing & Assessment Competency Management Performance Management LMS Visibility and Control Cost Avoidance Proficiency Competitiveness Shareholder value Level 5 Level 4 Level 3 Level 2 Level 1 Not happeningFully Engaged Partially EngagedProject Scope
  • 6. Mobilisation Transition Transformation • Validate concept & value • Validate & adjust processes • Define service management framework PoC • 2 blended courses for approx 200 users • Introduce Learning Management • Pilot Learning Services • Gain Experience Pilot • Hosted LMS • Learning Services Framework • Learning Operational Framework • Validated & refined CLS • Learning Programme Plan Deliverables 01/04/08 01/05/09 01/05/10 01/05/12 •People and communicati ons •Knowledge transfer •Service delivery infrastructure •Service Management Framework •Contract and financial management •Technology and work environment Focus •Installed LMS behind firewall •Interoperability with e-Synergy and Navision •Learning Services & Content Center •General Skills Curricula •Core BU Professional Skills curricula •Draft Competence framework Deliverables •Project Management •HR Architecture agreed and documented (process, roles, interactions) •All HR IT Applications implemented where appropriate •Technical Architecture and systems environments established •Change and communicati ons managed within the CAP© framework •HR Sourcing project and establishmen t of Suppliers & Vendors services Focus 01/09/08 Hosted LMS Pilot Start Focus Operation •Service Delivery •Operational Excellence
  • 8. An LMS is about • A first step in implementing a long term HR vision • Access to both central and decentral course offerings • Management information about the uptake and cost of training • Sharper purchasing contracts • Running efficient learning processes
  • 9. Project objective Piloting the use of an LMS: • Gain experience using the LMS • Understand the impact on the organization • Prepare a smart program plan for enterprise wide implementation
  • 10. Success is: • The LMS supports Econcern’s learning processes efficiently • Both the back office and the employees understand the functionality of the LMS and are able to work with it • Need identified to extent the course catalog, the user group and the functionality of the LMS
  • 11. High Level Schedule September October November December January February March Design Realisa- tion Test & Imple menta tion Live – Pilot Courses Implementation Plan Go/No go descision
  • 12. Risks • Responsibilities not clearly defined • Lack of consensus about preferred configuration of the LMS and the learning processes • Back office not fully prepared at live date • Employees not supported optimally because of lack of knowledge and experience in the back office • Changes in the preferred design and scope of the project, causing delay in project delivery. • Rebranding of Econcern coincides with the LMS project (risk or opportunity to launch properly?)
  • 13. Change Management Key to a successful implementation is the embedding in the organization. This requires: • Start small, plan developing steps carefully • Meaningful evaluation of the readiness stage • Communication to stakeholders and the business • Powerful learning programs • Back office training

Editor's Notes

  1. Dim
  2. Dim
  3. Robina
  4. Dim
  5. Dim
  6. Ropo
  7. Robina
  8. Rob
  9. Robina
  10. Dim
  11. Dim Responsibilities not clearly defined Address roles and responsibilities in the project plan Lack of consensus about preferred configuration of the LMS Early involvement and input of stakeholders Project managers have authority to take required decisions Back office not fully prepared at live date Extra consultancy days required to get back office up to speed Employees not supported optimally because of lack of knowledge and experience in the back office Back office delivered by Atrivision during the readiness stage Changes in the preferred design and scope of the project, causing a delay in the project delivery. Execute project executed as defined in the scope and project plan Change requests will be listed and processed when experience has been gained in the readiness stage
  12. Ropo