Every year, Software Advice talks with hundreds of companies looking for the right learning management system (LMS) for their organization. We recently analyzed 385 of our interactions with potential LMS buyers in 2013 to identify their most common pain points and reasons for seeking to purchase new software.
We analyzed 385 interactions with buyers looking for computerized maintenance management software to find out their pain points and why they are seeking new software.
Top 5 considerations when choosing and managing a technology vendor BSGAfrica
On 15 October, Nicholas Longley, COO of BSG and Product Owner of MyWorkLife, shared his expertise at the HR Technology Conference in Fourways, Johannesburg. The conference provided a comprehensive overview of what goes on across the globe with regards to the role of technology, in the way people work and in the way that today’s organisations are managed. Nicholas spoke about how HR is moving to new frontiers yet the pace of technological change, and expectations from business and employees, is demanding companies be able to deliver technological changes more efficiently and effectively.
CompTIA Market Research on Business Process AutomationCompTIA
Business process automation (BPA), once limited to only the biggest of organizations, is making inroads among smaller companies, according to new research released today by CompTIA, the leading non-profit association for the IT industry. Expense reporting, invoicing and employment reviews are among the areas where organizations are using technology to move away from paper and manual processes to digital formats, CompTIA’s Trends in Workforce Automation and Communications study finds.
This study and all CompTIA research is one way in which the association re-invests resources in the IT channel. As the voice of the IT industry, CompTIA has hundreds of tools, market intelligence reports and business training programs to help IT channel organizations grow through education, certification, advocacy and philanthropy. The full report is available at no cost to CompTIA members to help them develop and hone their business plans.
What challenges are nonprofits facing that are driving them to purchase new fundraising software this year? This Software Advice report explains that, as well as what functionality new buyers want.
Software Advice speaks with hundreds of dental professionals searching for dentistry software solutions. We wanted to find out what drives practices to purchase these systems and why, so we recently analyzed data from 368 interactions with prospective dental software buyers.
Our major goal is to help you achieve your academic goals. We are commited to helping you get top grades in your academic papers.We desire to help you come up with great essays that meet your lecturer's expectations.Contact us now at http://www.premiumessays.net/
We analyzed 385 interactions with buyers looking for computerized maintenance management software to find out their pain points and why they are seeking new software.
Top 5 considerations when choosing and managing a technology vendor BSGAfrica
On 15 October, Nicholas Longley, COO of BSG and Product Owner of MyWorkLife, shared his expertise at the HR Technology Conference in Fourways, Johannesburg. The conference provided a comprehensive overview of what goes on across the globe with regards to the role of technology, in the way people work and in the way that today’s organisations are managed. Nicholas spoke about how HR is moving to new frontiers yet the pace of technological change, and expectations from business and employees, is demanding companies be able to deliver technological changes more efficiently and effectively.
CompTIA Market Research on Business Process AutomationCompTIA
Business process automation (BPA), once limited to only the biggest of organizations, is making inroads among smaller companies, according to new research released today by CompTIA, the leading non-profit association for the IT industry. Expense reporting, invoicing and employment reviews are among the areas where organizations are using technology to move away from paper and manual processes to digital formats, CompTIA’s Trends in Workforce Automation and Communications study finds.
This study and all CompTIA research is one way in which the association re-invests resources in the IT channel. As the voice of the IT industry, CompTIA has hundreds of tools, market intelligence reports and business training programs to help IT channel organizations grow through education, certification, advocacy and philanthropy. The full report is available at no cost to CompTIA members to help them develop and hone their business plans.
What challenges are nonprofits facing that are driving them to purchase new fundraising software this year? This Software Advice report explains that, as well as what functionality new buyers want.
Software Advice speaks with hundreds of dental professionals searching for dentistry software solutions. We wanted to find out what drives practices to purchase these systems and why, so we recently analyzed data from 368 interactions with prospective dental software buyers.
Our major goal is to help you achieve your academic goals. We are commited to helping you get top grades in your academic papers.We desire to help you come up with great essays that meet your lecturer's expectations.Contact us now at http://www.premiumessays.net/
Software Advice IndustryView: IT Help Desk Software ReportSoftware Advice
With data from a recent survey Software Advice looks at how, why and to what degree BYOD can be leveraged to reduce demand for IT support and lower IT help desk costs.
These slides use concepts from my (Jeff Funk) course entitled Biz Models for Hi-Tech Products to analyze the business model for Health Care Magic’s (HCM) Internet health care service. HCM matches patients with doctors and the services are provided over the Internet thus increased convenience and lower costs for both patients and doctors. Patients are tech-savvy young people who are busy and who often want a second opinion. Health insurance companies and employers can also benefit from this service since it can reduce health care costs. HCM offers a subscription service to patients and passes on most of these revenues to the doctors.
Software Advice BuyerView: Home Care Software Report 2014Software Advice
Software Advice analyzed 385 interactions with home health software buyers to uncover their most common pain points and reasons for purchasing new systems.
Over the years, we’ve spoken to thousands of companies considering new payroll software. We recently analyzed a random sample of 385 of these interactions taken from 2014. This report outlines the trends we uncovered.
We often speak to buyers about dashboards and other data visualizations as part of a BI software purchase. This is an analysis of some of those conversations.
Using the Society for Human Resources Management’s cost-per-hire algorithm, we surveyed recruiters in North America to determine how much companies are spending on advertising and marketing their open positions.
Since 2010, we've spoken with thousands of property management software buyers. We recently analyzed a random sample of our data to find out why buyers are purchasing software and identify their key pain points. Here's what we found.
Over the years, we've spoken to thousands of companies considering new ATS software. As a point of reference, we thought it would be helpful to provide potential buyers with an overview of past clients' pain points and reasons for switching to a new software system.
Software Advice UserView: Human Resources Software Report 2014Software Advice
Software Advice recently conducted a survey of almost 200 human resources (HR) professionals currently using some form of HR software to determine which solutions organizations currently use, what benefits and challenges they experience in the process and where they plan to invest in 2015.
Over the years, we’ve spoken to thousands of prospective CRM software buyers, providing us unparalleled insight into their motivations for investing in new technology. Recently, we analyzed 5,279 of these interactions (conducted between January and August this year) and uncovered the following trends.
Every year we take the opportunity to run a comprehensive survey of professionals at SaaS companies ranging from early startups to established businesses with over $100M in revenue. Our aim is to better understand the key performance indicators used by SaaS companies to run their business.
For the 2016 SaaS Metrics survey report, we have added several questions based on the comments and responses over the years. New topics covered this year include company spending on customer retention and the definition/measurement of customer health.
CX Action Management Study - How Good Are Companies at Converting Customer Fe...Andy Mura
Download the full study here: https://www.zenloop.com/en/resources/whitepaper/action-management-study/
How effective are companies in converting customer insights into action and triggering initiatives to improve customer experience, products, processes, and services? Action Management pioneers zenloop studied and surveyed a global community of CX professionals and customer-centric organizations to find out.
The purpose of the study was to link Action Management with specific internal processes at companies that collect customer data. We wanted to measure how effective and fast companies of different sizes are when reacting to customer feedback.
To give an adequate overview of the hurdles companies face when improving processes, products, or services based on customer data, this study focused on the following topics:
How reactive companies are to customer feedback
How companies collect and manage insights
What the main obstacles of customer-driven actions are.
Every year, hundreds of businesses contact Software Advice to find the best enterprise resource planning (ERP) software to fit their needs. These interactions with prospective buyers provide us with considerable insight into the broader ERP software market and the trends that occur within it.
We recently analyzed a random sample of these interactions to better understand the factors that influence ERP software buyers’ purchasing decisions. These findings will help guide the decisions of other buyers in the market for such a solution.
Software Advice IndustryView: IT Help Desk Software ReportSoftware Advice
With data from a recent survey Software Advice looks at how, why and to what degree BYOD can be leveraged to reduce demand for IT support and lower IT help desk costs.
These slides use concepts from my (Jeff Funk) course entitled Biz Models for Hi-Tech Products to analyze the business model for Health Care Magic’s (HCM) Internet health care service. HCM matches patients with doctors and the services are provided over the Internet thus increased convenience and lower costs for both patients and doctors. Patients are tech-savvy young people who are busy and who often want a second opinion. Health insurance companies and employers can also benefit from this service since it can reduce health care costs. HCM offers a subscription service to patients and passes on most of these revenues to the doctors.
Software Advice BuyerView: Home Care Software Report 2014Software Advice
Software Advice analyzed 385 interactions with home health software buyers to uncover their most common pain points and reasons for purchasing new systems.
Over the years, we’ve spoken to thousands of companies considering new payroll software. We recently analyzed a random sample of 385 of these interactions taken from 2014. This report outlines the trends we uncovered.
We often speak to buyers about dashboards and other data visualizations as part of a BI software purchase. This is an analysis of some of those conversations.
Using the Society for Human Resources Management’s cost-per-hire algorithm, we surveyed recruiters in North America to determine how much companies are spending on advertising and marketing their open positions.
Since 2010, we've spoken with thousands of property management software buyers. We recently analyzed a random sample of our data to find out why buyers are purchasing software and identify their key pain points. Here's what we found.
Over the years, we've spoken to thousands of companies considering new ATS software. As a point of reference, we thought it would be helpful to provide potential buyers with an overview of past clients' pain points and reasons for switching to a new software system.
Software Advice UserView: Human Resources Software Report 2014Software Advice
Software Advice recently conducted a survey of almost 200 human resources (HR) professionals currently using some form of HR software to determine which solutions organizations currently use, what benefits and challenges they experience in the process and where they plan to invest in 2015.
Over the years, we’ve spoken to thousands of prospective CRM software buyers, providing us unparalleled insight into their motivations for investing in new technology. Recently, we analyzed 5,279 of these interactions (conducted between January and August this year) and uncovered the following trends.
Every year we take the opportunity to run a comprehensive survey of professionals at SaaS companies ranging from early startups to established businesses with over $100M in revenue. Our aim is to better understand the key performance indicators used by SaaS companies to run their business.
For the 2016 SaaS Metrics survey report, we have added several questions based on the comments and responses over the years. New topics covered this year include company spending on customer retention and the definition/measurement of customer health.
CX Action Management Study - How Good Are Companies at Converting Customer Fe...Andy Mura
Download the full study here: https://www.zenloop.com/en/resources/whitepaper/action-management-study/
How effective are companies in converting customer insights into action and triggering initiatives to improve customer experience, products, processes, and services? Action Management pioneers zenloop studied and surveyed a global community of CX professionals and customer-centric organizations to find out.
The purpose of the study was to link Action Management with specific internal processes at companies that collect customer data. We wanted to measure how effective and fast companies of different sizes are when reacting to customer feedback.
To give an adequate overview of the hurdles companies face when improving processes, products, or services based on customer data, this study focused on the following topics:
How reactive companies are to customer feedback
How companies collect and manage insights
What the main obstacles of customer-driven actions are.
Every year, hundreds of businesses contact Software Advice to find the best enterprise resource planning (ERP) software to fit their needs. These interactions with prospective buyers provide us with considerable insight into the broader ERP software market and the trends that occur within it.
We recently analyzed a random sample of these interactions to better understand the factors that influence ERP software buyers’ purchasing decisions. These findings will help guide the decisions of other buyers in the market for such a solution.
Software Advice BuyerView: Small Business Accounting Software Report 2014Software Advice
An overview of thousands of companies considering new accounting software, with information past clients' pain points and reasons for switching to a new system.
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The 2016 Quality Management System Vendor Software Benchmark Report is a survey across industries and geographies on IT/Technology systems used today for Quality Systems across the product or service value chain. The 2016 Survey had over 400+ participants world-wide. Comparisons to 2015 Benchmark are also included. A complete Vendor Listing is located in Appendix II.
This presentation about patient portals software includes product descriptions, screenshots and user reviews on top-rated vendors featured in SoftwareAdvice.com
This report examines the benefits and challenges experienced by current legal management software users and can help guide future buyers in their search for the right software to grow their practice.
Software Advice BuyerView: Help Desk Software Report 2015Software Advice
This report presents the findings of a recent Software Advice survey of
companies currently purchasing new help desk software. These findings show
that a majority are first-time buyers and the greatest year-over-year increase in
buyers is found in the public sector and software/IT industry segments.
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Event fundraising can bring in significant revenue for nonprofits—but they demand more planning and resources than non-event fundraising campaigns. We surveyed nonprofit event planners about the planning ease and return on investment (ROI) of major events. This presentation covers the most interesting findings.
This report investigates accounting software buying trends and examines the challenges buyers face and what functionality they are looking for in new solutions.
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This report analyzes the preferences of hotel management software users, including most used applications for different devices, top benefits and investment levels in 2015.
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Software Advice studied a random sample of our interactions with small-business VoIP buyers to better understand their needs and preferences and assist other small-business prospective buyers.
This report will guide marketing automation software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and other important factors that affect the selection process.
By analyzing hundreds of interactions with software buyers, we what facilities management software buyers are seeking in a system, from the most common applications used, their pain points with current methods and demographic information.
This report highlights our findings from a recent analysis of interactions with prospective buyers. It can help guide the decisions of others evaluating volunteer management software.
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Millennials are a valuable marketing target for hoteliers. This report analyzes the preferences of this demographic as they relate to loyalty programs to help hotels boost enrollment.
This report examines the best retail pricing strategies by different retail sectors to show business owners which pricing software is right for their business.
2. Every year, Software Advice talks with hundreds of companies looking for the
right learning management system (LMS) for their organization. We recently
analyzed 385 of our interactions with potential LMS buyers in 2013 to identify
their most common pain points and reasons for seeking to purchase new
software. Key findings include:
• Over one-third of all prospective buyers (36 percent) were using manual
methods to train their employees when we spoke to them in 2013.
• For buyers who were already using an LMS, the most common reason for
wanting to replace existing software was a need for more advanced
functionality.
• Meanwhile, most buyers wanted to replace manual training methods with an
LMS in order to improve efficiency.
Abstract
3. Manual methods / Excel
LMS software
Nothing
Not specified
Proprietary software
Other
0 50 100 150
Current Methods of Training Employees / Clients
Number of participants
36 percent of buyers were using manual methods to train employees—conducting
in-person training, and using paper (or Excel) to track course completion rates.
4. Need more functionality
Current system unsatisfactory
Update / modernize
Improve efficiency
Consolidate systems
Reduce costs
Lack of support
Company growth
Compliance
Other / no reason given
0 25 50
Reasons for Replacing Current LMS
Number of mentions
Current LMS users most often cited a need for more functionality. The next most
common reason to seek a new system: dissatisfaction with existing software.
5. Improve efficiency
Consolidate systems
Need more functionality
Company growth
Compliance
Reduce costs
Update / modernize
Other / no reason given
0 50 100
Reasons for Replacing Manual Methods
Number of mentions
By far the most common reason first-time LMS buyers gave for replacing manual
methods was to improve efficiency.
6. Upload / Store already created content
Tracking training
Reporting capability
Content authoring
Testing / scoring
HRIS integration
Manager / employee login
Alerts for completed /upcoming training
Social / on-demand learning
Compliance training / tracking
0 125 250
Features Most Commonly Requested
Number of mentions
Most buyers were looking for a system to upload and store already created training
content. Next on the wish list: the ability to automatically track training progress.
7. LMS Deployment Preferences
The majority of the buyers expressed a preference for Web-based software. Only 6
percent stated they would prefer an on-premise system.
18%
6%
76%
Web-based
On-premise
Not determined
8. Buyers’ Timeframe for LMS Purchase
Most buyers start research when they’ve decided to implement an LMS in the near
future. Over half our sample wanted a new system in 3 months or less.
5%
14%
25%
56%
Less than 3 months
3-6 months
6-12 months
Other
9. Demographics: Buyer Size by Number of Employees
Our sample set comprised a wide range of business sizes. The largest segments of
buyers were companies that fell within the range of 101-1,000 employees.
8%
4%
9%
13%
19%
22%
15%
8%2%
1-50
51-100
101-250
251-500
501-1,000
1,001-2,500
2,501-5,000
5,001-10,000
10,000+
10. Demographics: Buyer Size by Annual Revenue
Over a third of businesses generated between $6 million to $25 million per year.
This finding is somewhat surprising, as these are relatively small businesses.
4%
3%
5%
7%
13%
21%
35%
11%
2%
Less than $1 million
$1 to $5 million
$6 to $25 million
$26 to $50 million
$51 to $100 million
$101 to $300 million
$301 to $500 million
$501 million to $1 billion
Over $1 billion
11. Healthcare / medical
Manufacturing
Software / technology
Non-profit
Education
Public sector
Banking
Other services
Food / beverage
Transportation
0 25 50
Demographics: Buyers by Industry
Number of participants
The top ten industries where LMS buyers operated were highly regulated. In fact,
healthcare and manufacturing companies constituted 22 percent of our data set.
12. Read the full report
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13. Software Advice is a trusted resource for software buyers. The company's website,
www.softwareadvice.com, provides detailed reviews, comparisons and research to
help organizations choose the right software. Meanwhile, the company’s team of
software analysts provide free telephone consultations to help each software buyer
identify systems that best fit their needs. In the process, Software Advice connects
software buyers and sellers, generating high-quality opportunities for software
vendors.
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