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Frequently	
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Proprietary and Confidential
Building a High-Quality
and Highly-Engaged
Workforce
Proprietary and Confidential
Who is this Troy guy?
•  HR pro with expertise on
implementing talent strategies with
impact
•  Experience in a diverse range of
industries:
–  Tech
–  Banking
–  Mining
–  Staffing
–  International Sports
–  Leadership Development
•  Coaches leaders in solving their
current and next-generation
challenges
•  Coached a Dunk Team (For real
though)
Proprietary and Confidential
The Competitive Edge
•  Hire
•  Retain
•  Engage
Proprietary and Confidential
Project Oxygen
Proprietary and Confidential
Why People Leave
•  No connection to company mission
•  Don’t connect with coworkers
•  They hate their boss
Proprietary and Confidential
Why People Leave
“Managers had a much greater impact
on employees’ performance and how
they felt about their job (engagement)
than any other factor.”
Proprietary and Confidential
Poll
•  Does your company have a leadership development
course or program?
yes
No
Thinking about it but don’t have it built
•  Does your company have a system where
managers can interact, share best practices, and learn
together?
Yes
No
A system like that would be nice
Proprietary and Confidential
How Do We Create Better
Leaders?
Proprietary and Confidential
Begin With the End in Mind
Proprietary and Confidential
Listen to Your Workforce
•  “I’ve asked for feedback and have been told to keep
doing what I’m doing. If my manager felt I was off
track I think that he would address it promptly.”
•  “I love our managers, a little more praise goes a long
way though.”
•  “I think my manager is a great manager… But would
like more feedback from him.”
Proprietary and Confidential
Behold! LeadStrong is
Born!
Proprietary and Confidential
Module 1: Coaching
Proprietary and Confidential
Module 1: Coaching
•  Skill: Providing reinforcing and re-directive
feedback
•  Action: Conducting effective 1x1s
Proprietary and Confidential
Module 2: Strengths
Proprietary and Confidential
Module 2: Strengths
•  Skill: Developing a growth mindset / create
conditions for growth
•  Action: Identify strengths in self and employees /
action plan to develop employees based on
strengths
Proprietary and Confidential
Module 3: Vision
Proprietary and Confidential
Module 3: Vision
•  Skill: Create clear vision for team
•  Skill: Creating autonomy on team by providing
clear boundaries and expectations
•  Action: Provide clear OKRs that are
measureable / using BetterWorks
Proprietary and Confidential
Module 4: Team Dynamics
Proprietary and Confidential
Module 4: Team Dynamics
•  Skill: Effectively managing team dysfunctions
•  Skill: Creating healthy dialogue while avoiding
conflict
•  Action: Identify results that your team will achieve
and hold them accountable
Proprietary and Confidential
So, Did It Work?
Proprietary and Confidential
POLL
•  If you had time to build a leadership
program who would you focus on?
Front-line Leaders
Mid-level leaders
Senior leaders
Proprietary and Confidential
Training Never Stops
Proprietary and Confidential
POLL
•  Does your learning program use a flipped classroom/
learning format?
Yes
No
Thinking about it but don’t have it built
Proprietary and Confidential
The Competitive Edge
To keep a competitive edge, you
need a competitive workforce.
Training managers will help you
get there.
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Modernize for Engagement: The 5
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Building Better Managers and a Stronger Workforce

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
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  • 3. #CLOwebinar Tools  You  Can  Use   CLO Webinars Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event EvaluationShare This Group Chat HRCI & SHRM
  • 4. #CLOwebinar         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar SHRM certified? YES! The SHRM certification code will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently  Asked  Ques6ons  
  • 5. Proprietary and Confidential Building a High-Quality and Highly-Engaged Workforce
  • 6. Proprietary and Confidential Who is this Troy guy? •  HR pro with expertise on implementing talent strategies with impact •  Experience in a diverse range of industries: –  Tech –  Banking –  Mining –  Staffing –  International Sports –  Leadership Development •  Coaches leaders in solving their current and next-generation challenges •  Coached a Dunk Team (For real though)
  • 7. Proprietary and Confidential The Competitive Edge •  Hire •  Retain •  Engage
  • 9. Proprietary and Confidential Why People Leave •  No connection to company mission •  Don’t connect with coworkers •  They hate their boss
  • 10. Proprietary and Confidential Why People Leave “Managers had a much greater impact on employees’ performance and how they felt about their job (engagement) than any other factor.”
  • 11. Proprietary and Confidential Poll •  Does your company have a leadership development course or program? yes No Thinking about it but don’t have it built •  Does your company have a system where managers can interact, share best practices, and learn together? Yes No A system like that would be nice
  • 12. Proprietary and Confidential How Do We Create Better Leaders?
  • 13. Proprietary and Confidential Begin With the End in Mind
  • 14. Proprietary and Confidential Listen to Your Workforce •  “I’ve asked for feedback and have been told to keep doing what I’m doing. If my manager felt I was off track I think that he would address it promptly.” •  “I love our managers, a little more praise goes a long way though.” •  “I think my manager is a great manager… But would like more feedback from him.”
  • 17. Proprietary and Confidential Module 1: Coaching •  Skill: Providing reinforcing and re-directive feedback •  Action: Conducting effective 1x1s
  • 19. Proprietary and Confidential Module 2: Strengths •  Skill: Developing a growth mindset / create conditions for growth •  Action: Identify strengths in self and employees / action plan to develop employees based on strengths
  • 21. Proprietary and Confidential Module 3: Vision •  Skill: Create clear vision for team •  Skill: Creating autonomy on team by providing clear boundaries and expectations •  Action: Provide clear OKRs that are measureable / using BetterWorks
  • 23. Proprietary and Confidential Module 4: Team Dynamics •  Skill: Effectively managing team dysfunctions •  Skill: Creating healthy dialogue while avoiding conflict •  Action: Identify results that your team will achieve and hold them accountable
  • 25. Proprietary and Confidential POLL •  If you had time to build a leadership program who would you focus on? Front-line Leaders Mid-level leaders Senior leaders
  • 27. Proprietary and Confidential POLL •  Does your learning program use a flipped classroom/ learning format? Yes No Thinking about it but don’t have it built
  • 28. Proprietary and Confidential The Competitive Edge To keep a competitive edge, you need a competitive workforce. Training managers will help you get there.
  • 29. #CLOwebinar         Please complete the webinar evaluation.
  • 30. #CLOwebinar         Register for the next webinar! Modernize for Engagement: The 5 Steps to Breathing Life Back into Stale Content! Wednesday, September 7, 2016 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at events.clomedia.com/webinars OR click the icon on the widget bar!