Glasgow has taken the stance that a Future City isn’t simply a smart city of technology. The people make the Future City: when citizens participate and help the city meet people’s needs. What skills do citizens need to be able to articulate their needs and be part of the solution? Answering this question is the aim of the OPEN Glasgow Engagement and Literacy Programme

1. Engagement and Literacy Scoping

2. The Engagement and Literacy Programme
Scoping has explored the literacy in a Future
City by considering people’s ability to:
access information
understand the information
translate the information into decisions
contribute data, information and knowledge
share and participate

3. The Engagement and Literacy
Programme Team
To scope the Engagement and Literacy
programme, icecream architecture were
appointed to embed the programme in
the Glasgow communities by working in
tandem with the other elements of
OPEN Glasgow.
The ELP scoping team included the
OPEN Glasgow team and over 30
community contacts and
representatives.
Including:
Greater Easterhouse Alcohol Awareness
Urban Fox
Platform
Firstport
Beyond the Finish Line Challengers
Possilpark Stalled Spaces
Depot Arts + Concrete Garden
Stalled Spaces, Glasgow City Council
MakLab
HyperLocal News
Derelict Glasgow
Govan Book of Memories
Big Lottery
Cultural Enterprise Office
“We want Glasgow
to flourish as a
modern,
multi-cultural,
metropolitan city of
opportunity,
achievement, culture
and sporting
excellence where
people and
businesses thrive
and visitors are
always welcomed.”
Engagement and
Literacy Programme

4. Programme
Methodology
The Shortlist The Longlist
What’s out
there
already?
Early Concepts
Train the Changers
Future makers
Future Maps
Future Apps
Citizen Bank
Project The Data
Coding Bootcamp
Underused
Collect Litter for a ticket
Shared Wifi
Leftovers
Cycle sensors
Can we??
Stored Energy
Dance off
Blogging Foxes
Day of Data
Online Mapathon
Data Dating

5. What’s out there already?

6. “We want Glasgow to flourish as a modern,
multi-cultural, metropolitan city of
opportunity, achievement, culture and
sporting excellence where people and
businesses thrive and visitors are always
welcomed.”

7. Throughout the scoping of the Literacy and
Engagement initiatives, there was a testing
process that asked;
What does this do for Glasgow?

8. Each initiative has been mapped
against the City’s requirements as
extracted from:
economic opportunities, increased
quality of life and reduced
environmental footprint
energy, transport, health and public
safety, the area of literacy that it
addresses
improvements
Enable
Enable encompasses Initiatives that will
span across all or most of the themes
and provide an infrastructure that
supports, trains and expands the reach
of other elements within the Future City.
These initiatives lay the ground works for
other Future City initiatives to happen.
Learn
The Learning initiatives equip people
with the knowledge and skills to
participate, understand or contribute to
the Future City. These create learning
opportunities that range from one off
short events to educational programmes
that allow each citizen to find the right
learning point for them. Each learning
initiative has a varying scale of literacy
improvements, with each also
harnessing a link to the transformative
initiatives.
Transform
Literacy in the Future City has the
capacity to provide transformative
change in citizen life. Through research
and consultation in Glasgow this group
has been created to demonstrate, in
these communities, the transformative
change that could be achieved. Each is
consider in way that it would be
scaleable or replicable or that it could
be applied to another discipline or area.
Initiative
Categories
Through the Knee Jerk Stage, the initiatives evolved into
three categories related to the means by which they would
engage and deliver for the Future City project and the
people of the City:

9. Train the Changers
Future Apps
Citizen Bank
Project The Data
Shared Wi-Fi
Future Makers
Blogging Foxes
Coding Bootcamp
The Park, Trees and River
Cycle Sensors
Collect Litter For a Ticket
Can We??
Dance off
Stored Energy
Citizen Science Flood
Data Dating
Small Crime Reporting
Future Maps
Up a Close
ENABLE
LEARN
TRANSFORM
INTEGRATE
SYSTEMS
COMBINE WITH
EXISTING
INVESTMENT
LEGACY
BEYONDTEST IDEAS
TSB DEMONSTRATOR
AIMS
IMPACT QUALITY OF
LIFE, ECONOMY OR
ENVIRONMENTAL
FOOTPRINT OF THE CITY
TSB Demonstrator Brief

10. Train the Changers
Future Apps
Citizen Bank
Project The Data
Shared Wi-Fi
Future Makers
Blogging Foxes
Coding Bootcamp
The Park, Trees and River
Cycle Sensors
Collect Litter For a Ticket
Can We??
Dance off
Stored Energy
Citizen Science Flood
Data Dating
Small Crime Reporting
Future Maps
Up a Close
ENABLE
LEARN
TRANSFORM
FUTURE
CITY ENERGY
PUBLIC
SAFETYTRANSPORT
FUTURE GLASGOW
THEMES HEALTH
Future Glasgow Themes

11. Future
Makers
Mapping Future Apps
Train the
Changers
These are the Final Initiatives to be
delivered by the Engagement and Literacy
Programme after a process of filtering
that considered the delivery and impact
of the Initiatives within the overall OPEN
programme.

12. The Shortlist
1
Train the Changers
A collaboration with the University of
West of Scotland to facilitate a
participant driven learning process for a
group of ‘changers’ to become
ambassadors of the Future City.
“A new breed of educators, inspired by
everything from the internet to
evolutionary psychology, neuroscience
and artificial intelligence...To them
knowledge isn’t a commodity that’s
delivered from teacher to student but
something that emerges from the
students’ own curiosity fuelled
exploration “
Changers will be invited to undertake a
self-directed study and collation of that
study in a shared learning zone allowing
this cohort and future cohorts to
understand all elements of the
demonstrators and effectively the basis
of the Future City.
Train the changers comprises of:
learning package
workshops
participants can share their findings
and learning.
2
Future Maps
A series of workshops and engagement
events to teach people how to map.
Maps allow people to share their local
knowledge and deliver tangible benefits
for the wider community.
Bringing people and data together
through maps to create a rich, layered,
user friendly and shareable map of
Glasgow’s assets and opportunities.
Working hand in hand with people who
are already mapping to some degree in
order to gather data and utilise it in
accessible and useful ways for each
community.
This set of maps could include maps of
assets for neighbourhoods: things to do,
where to get help, how to get there,
mapping services like Community
Councils and Social Enterprises, the
neighbourhood heritage walks and the
empty spaces that could be utilised as
creative and making spaces in the city.
This set of maps will create a layered
set of data that will aid in distilling
cross-sector info and trends.
The mapping will reach a wide range of
audiences spread across the city.
3
Future Makers
A collaboration with Glasgow Science
Centre and CoderDojo Scotland to
deliver an innovative coding education
programme in conjunction with
Glasgow City Council.
The Future makers Initiative will deliver:
a series of open source training material
an introduction to programming for
children and young people from 5 -17
years old an in depth programming
summer camps and days sessions from
8 - 11 year olds and 12 -17 year olds.
“How did you get into coding ? When I
was much younger I found computers
fascinating. When I was 12 or 13, I taught
myself how to build websites and write
software.”
Lawrence Job, 17, The Guardian
The future makers initiative will allow the
Glasgow Science Centre to expand its
current education programme by
reaching younger and wider audiences
and providing more in-depth learning. In
line with the OPEN Glasgow
demonstrator ethos, other groups and
cities will be free to use this material to
organise their own sessions, benefitting
from Glasgow’s experience.
4
Future Apps
This initiative delivers a series of
engagement methods developed
around the functionality and impact of
the Future City Apps as they are
released.
Understanding that it is not always
enough to just create an App to aid
citizen engagement we must also look
to test these and really empower
communities to make best use of the
apps, which in turn should support the
adoption of these within the respective
services.
They will sit across a variety of areas
looking at supporting people to cycle
more, get involved in community
activities, report problems in their local
area and present ideas for the
improvement of services.

13. GLASGOW
CAMBUSLANG
POLLOKSHIELDS
DENNISTOUN
POSSILPARK
PARTICK
GOVAN
ROBROYSTON
ANNIESLAND
BAILLESTON
EASTERHOUSE
RUTHERGLEN
PARKHEAD
GORBALS
SHAWLANDS
KELVINGROVE
PARK
AUCHENLEA
PARK
BELLAHOUSTON PARK
QUEENS PARK
TOLLCROSS
PARK
RIVER
CLYDE
ALEXANDRA PLACE
DUKES ROAD
BARRHEAD ROAD
ARGYLE
STREET
CROW
ROAD
CUMBERNAULD
ROAD
GALLOWGATE
MILLERSTON
Mapping
The communities
Easterhouse: Map assets of the
neighbourhood: things to do, where to
get help, how to get there.
A green city: Map the green, growing,
underused, stalled spaces in the city
Dennistoun: Support the Community
Council in mapping the
neighbourhood heritage walk.
Social Enterprises: Map the social
enterprises and the empty spaces
they could use
Creative Glasgow: Map the creative
and making spaces in the city
Food networks: Map the food
networks in the city
Heritage map: Map the past and
Glasgow’s rich heritage
School workshops: Map the city
Drumchapel: Map the assets of the
neighbourhoods
Mapathon: Open mapping
to the public
Citywide
Specific Location

14. “People are lacking in
confidence in this
situation, they are met
with a friendly and
welcoming face”

15. A broad spectrum of initiatives have been
scoped with the most appropriate,
deliverable and demonstrative being
implemented with others being blueprinted
to allow for future uptake, development or
implementation in Glasgow or other cities.
The research had an allowance for initiatives to
develop, even with the understanding that under
Literacy Programme at this point, they could not be
delivered.
Citizen Bank
Project
The Data
Coding
Bootcamp
Underused

16. GLASGOW
CAMBUSLANG
POLLOKSHIELDS
DENNISTOUN
POSSILPARK
PARTICK
GOVAN
ROBROYSTON
ANNIESLAND
BAILLESTON
EASTERHOUSE
RUTHERGLEN
PARKHEAD
GORBALS
SHAWLANDS
KELVINGROVE
PARK
AUCHENLEA
PARK
BELLAHOUSTON PARK
QUEENS PARK
TOLLCROSS
PARK
RIVER
CLYDE
ALEXANDRA PLACE
DUKES ROAD
BARRHEAD ROAD
ARGYLE
STREET
CROW
ROAD
CUMBERNAULD
ROAD
GALLOWGATE
MILLERSTON
Train the Changers
Future Apps
Shared Wi-Fi
Mapping
Stored Energy
Citizen Science Flood
Collect Litter For a Ticket south
Can We??
Data Dating
Citizen Bank
Coding Bootcamp
Cycle Sensors
Citywide
Specific Location

17. From initial group brainstorming sessions and
research; the following are some of the Early
Concepts that developed. This is not an exhaustive
list, but instead a snapshot of the bluesky thinking
and early motives that came from Engagement and
Literacy scoping.

18. Collect Litter
for a ticket
Shared Wifi Leftovers Cycle sensors Can we??Stored Energy
Dance off Blogging
Foxes
Day of Data Small Crime Data DatingOnline
Mapathon

19. Collect Litter
For a Ticket
Collect Litter as you wait for
the bus to get a reduction or
free bus / train ride, utilising a
sensor on the bus that weighs
the litter collected and logs it
into your account. Logging it
on routes also to show how
much it has been used; is it
effective and how much litter
does it actually collect.
Shared Wi-Fi
Share your wifi through
network framework - open wifi
via subscribers - enable a
contact detail for people to ask
for password through your wifi
identity - build up a user
rating.
Leftovers
Marketing your leftover food, a
community of offerings /
offerers framed and connected
fridges...connects to a
community wide food bank.
‘Lend me some sugar’
Cycle Sensors
Work with Urban Fox to create
bikes that are augmented with
sensors and cameras that can
allow an upload of information
a way of tracking reasons why
people do and don’t cycle
from the perspective of both
new and experienced cyclists.
What is the point that stops
cycling grow within Glasgow is
at the early stage of starting
or later on? . Sensors
measuring proximity around
the bike, perhaps your light
glow brighter as things get too
close to you. Light sensor to
turn light on for you
Can We??
A challenge set out to the city
as a whole can we in x amount
of time reduce the amount of
pollution, increase the use of
public transport. Using
engaging techniques to
support people to do things .
Sensors will be placed to track
numbers of people using
public transport and also to
measure air quality...CAN We
change it in a month or two ??
Stored Energy
How can gyms, cycles etc.
start to power elements of our
city.
Dance off
A mass dance where people
are wearing sensors that will
track their movement, heart
rate, body temperature etc.
and can then be played back
to them as graphics and data.
The dance is created to be an
on street performance with the
data being translated and
projected as the movement
takes place. Perhaps it is a
danceathon or ceilidh. This
could tie in with cultural events
like the The Commonwealth
Ceilidh.
Blogging Foxes
A direct reference to an
existing project that collates
utilises natural language
generation to create blog
posts for a set of birds that
have been tagged.
Day of Data
As people we are asked to
input anonymous information
about our daily lives. How long
does it take us to get to work?
What method do we use to
travel? Do we travel alone? Do
you take a pack lunch or eat
out? Do you exercise during
the day? Do you leave your
place of work during working
hours? Do you use the outdoor
spaces in the city? etc. One
day in the life of Glasgow.
From this data collection can
we create a series of data
collection challenges for the
city and its people to inform
larger citywide decisions.
Small Crime
A platform for people to
document and map small
crimes (eg phone theft,
unusual / intimidating
behaviour, fly-tipping,
distressed people) in order to
build up a picture of trends
and influence local decision
making and small crime
solutions.
Online
Mapathon
A layered online mapathon
where people can contribute
on different levels from just
taking a picture of trees on
their street, to mapping
accessibility in the city. The
people are challenged to
make a rich tapestry of what
Glasgow is and how we
interact with it , move about it
and are part of it. Different
communities will have different
knowledge and different
interests that can build up the
layers of the map. This can be
underpinned by a traditional
mapping of the City and its
spaces.
Data Dating
A platform for people across
the city to enter data to link
them with others in similar
situations eg similar illnesses,
like-minded creative
disciplines, similar enterprise
ideas. These linked people
could share their city
knowledge within their shared
subject.
Early Concepts