Laurie Jean Natale has over 15 years of experience in human resources, education, and business administration. She holds a Master's degree in Professional Counseling and is currently enrolled in a Bachelor's degree program. Natale has worked in various roles supporting HR functions at Pima Community College, developing reports, policies, and training programs. She also has experience instructing counseling and substance abuse courses.
In an effort to increase graduate student retention and graduation rates, the University of North Texas is in the process of developing academic support services for graduate students outside the classroom. Based on data gathered as part of a larger needs-assessment, new programs include research and statistical support, expanded tutoring options, and individual academic coaching. Participants in this session will learn about the process of developing, implementing, and marketing these programs along with information on future plans for the programs including expansion, refining, and formal assessment.
The American Public University System (APUS) will discuss strategies to engage faculty and administrators in ongoing assessment processes at the fully online distance learning institution. As a result of these strategies, faculty and administrators are increasingly integrating assessment information into daily decision-making processes to improve on academic courses and programs.
In an effort to increase graduate student retention and graduation rates, the University of North Texas is in the process of developing academic support services for graduate students outside the classroom. Based on data gathered as part of a larger needs-assessment, new programs include research and statistical support, expanded tutoring options, and individual academic coaching. Participants in this session will learn about the process of developing, implementing, and marketing these programs along with information on future plans for the programs including expansion, refining, and formal assessment.
The American Public University System (APUS) will discuss strategies to engage faculty and administrators in ongoing assessment processes at the fully online distance learning institution. As a result of these strategies, faculty and administrators are increasingly integrating assessment information into daily decision-making processes to improve on academic courses and programs.
A summary of what directions and trends educational administration or educational leadership programs should consider over the next few years by Steven Baule.
A summary of what directions and trends educational administration or educational leadership programs should consider over the next few years by Steven Baule.
1. Laurie Jean Natale
lnatale@pima.edu
520.551.1628
EDUCATION
Grand Canyon University University of Arizona
Master of Science Currently Enrolled Bachelor of Arts
College of Psychology College Letters Arts Sciences
Major: Professional Counseling Major: Interdisciplinary Studies
Minor: Teaching
GPA: 3.43 Credits 41 GPA: 3.47
EXPERIENCE
HR Business Systems Analyst, Pima Community College November 2011 – Present Tucson, AZ
• Developed analytical reports through Crystal Reports, and SAP
• Developed and collaborated with Campus to produce College wide organizational charts, Org Plus
• Engaged in business process analysis activities, including mapping and gap analysis, procedural
recommendations
• Researched and analyzed of complex technical information recommending solutions for records retention
system, provide technical assistance to employees
• Interpreted Step Plan policies, developed procedures for tracking and implementing steps for all classes
• Participated on HLC committees and Professional Development committee
Diversion Certificate Instructor, Turn Your Life Around Oct. 2012 – Present Tucson, AZ
• Developed and implemented cognitive skills and substance abuse training for adult learners
• Collaboration with City of Tucson and other care providers to meet certificate requirements
• Developed learning modules that include all styles of learning, visual, audio, and written
• Developed rehabilitation plans, steps to recovery and goal setting
• Provide recovery workshops and training
HR Specialist, Pima Community College May 2008 –Nov. 2011 Tucson, AZ
• Instrumental in development of specific projects to ensure timely delivery and customer satisfaction with
Pima ID cards
• Interpretation and application of policies, standard practice guides and federal and state laws to internal and
external customers
• Entered staff and student payroll transactions and information into the Banner Information System
• Researched, interpreted, and analyze requirements for Arizona Retirement System and Personal Action
Forms.
Student Teaching, University of Arizona August 2008 – May 2009 Tucson, AZ
• Instructed all laboratory classes, utilizing PowerPoint and Smart Boards for communication of material
• Advised students of programs and services at the University of Arizona
• Monitor student academic progress, evaluation of assignment/papers, communication of grades
• Assisted students in preparation of complicated statistical analysis of seismic waves
• Online presentations, syllabi and grade posting in Desire2Learn Learning Management System
2. Laurie Jean Natale Page 2
Study Abroad, University of Arizona & Shanghai University Jan. 2008 – May 2008
• Studied International Business, Culture and History
• Increased communication, adapted to new customs, developed leadership and navigation skills
• Developed a cross-cultural understanding and an appreciation for differences in people
• Volunteered and worked with addicts and displaced populations at the Xinguang Building
HR Support Technician, Pima Community College Temporary Feb. 2004 – Dec. 2007 Tucson, AZ
• Maintained confidential records, developed and implemented a system to track and monitor discrepancies
and compliance issues with personnel files
• Collaborated with campuses to retrieve documents and update 19 forms implementing state and Federal
compliance
• Liaison to faculty, staff and students at the front desk
• Coordinated room reservations, meeting planning
• Customer service both written and oral communications
Returns Associate, Home Depot March 2001 – Feb. 2002 Tucson, AZ
• Customer service skills utilized to increase satisfaction and cross-sell merchandise
• Resolved customer disputes by intently listening, apology, negotiation of a solution and follow-up
• Accounting procedures employed in the preparation of reports and balancing daily transactions
• Detected fraud and theft, implementing a security system to control loss and train employees
Self Employed, Bugologist Pest Control L.L.C. Feb. 1997 – Aug. 2001 Phoenix, AZ
• Managed staff operations including, hiring, and termination
• Advertising, payroll and tax preparation
• Scheduled clients and employees
AWARDS
University of Arizona Honor Student – Honors College – Phi Beta Kappa, National Deans list, 2010 Spirit of
Excellence Award
Pima Community College Honor Student – Phi Theta Kappa, Deans List
Home Depot – Secret Shopper Award
United Parcel Service – Quality Loading, Safety and Perfect Attendance Award
JC Penney – Golden Rule Award for achieving the highest donations yearly for the United Way Campaign
SKILLS/CERTIFICATION
NCBH certification: Mental Health First Aid Certification, National Council for Behavioral Health
Proficient with functional and technical specifications of Banner by Ellucian ERP
Proficient with Microsoft Office Products, including Excel, Word, PowerPoint, Outlook, Visio and Access
Significant experience with Crystal Reports, SAP, Org Plus and Adobe Pro software
Significant audit experience, both technology and business process related, across various industries
Significant experience with process diagramming, and process flow mapping
Significant experience with in business administration, including budget development, personnel management,
training, professional development, record keeping, and facilitation of staff relations
*** References available upon request ***
