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©2015 Lightower Fiber Networks. All rights reserved.
©2015 Lightower Fiber Networks. All rights reserved.
CORPORATE
OVERVIEW
Mandy Lintz
Market Manager
Lightower Fiber Networks
248-830-5249
mlintz@lightower.com
April 4, 2016
©2015 Lightower Fiber Networks. All rights reserved.
Lightower Today
Lightower’s strategic footprint connects over 15,000 service
locations, delivering customized, reliable connectivity and high-
capacity bandwidth where and when you need it with the award-
winning support and network performance you require.
APPROACH
• Over 20 years of experience
• $5 Billion Dollar Market Cap
• $800 Million in Annual Revenue
• Private, Profitable, Cash Flow Positive
• Funded by Berkshire
NETWORK
COMPANY SNAPSHOT
• Founded in 2000
• Headquartered in
Boxborough, MA
• 30,000+ Metro Route Miles
• 15,000+ Service Locations
• 5,000+ Cell Sites/Towers
• 500+ Carrier Hotels and
COs
• 250+ Data Centers
• 40+ Financial Exchanges
• 3,500+ Customers
• 850+ Employees
©2015 Lightower Fiber Networks. All rights reserved.
Lightower Approach
As your strategic network partner Lightower is committed to your
long-term business goals and provides scalable connectivity that
grows with your business - so whatever the future brings, you’ll be
ready.
Superior Network Quality
• We own & operate our
own all-fiber network
• 30,000+ fiber route
miles
• 15,000+ service
locations
• Connected to 250+
major data centers,
500+ telco hotels &
CO’s, 40+ financial
exchanges
• Unique & diverse
network assets
including routes &
points-of-entry
• We maintain 99.999%
availability across the
Lightower Network,
keeping customers
connected where
others fail
World Class Customer Support
• Customer First Culture
• 3 Geographically diverse
NOC locations with 24/7
expert support
• Dedicated Account
Management Team with
local support
• Industry leading SLA’s
and Uptime
• Atlantic-ACM award
winner ranking first in
network performance and
customer service
Customized Solutions
• We provide flexible
solutions that are
easily scaled no matter
where your business
takes you
• Best-of-breed
technologies to offer
you the right solutions
when you need them
• Proven industry-
specific solutions to
meet needs of
business applications
today and tomorrow
• Ownership of network
allows for best
possible solution
design, support, &
service
Overall Value
• Consultative approach
to every solution
• Multiple flexible
pricing and term plan
options
• Very competitive cost
structure for life time
of account
• Ensures best
combination of
Quality, Service and
Price
©2015 Lightower Fiber Networks. All rights reserved.
Superior Network Quality
All of Lightower’s business solutions are delivered on end-to-end fiber optics seamlessly connecting your
business locations. These directly routed services mean greater availability and flexibility, compared to
other legacy carriers. We own our entire all-fiber network, providing our customers with faster provisioning
times and an award-winning implementation process.
THE LIGHTOWER NETWORK
COVERAGE MAP
30,000+ fiber route miles, 15,000+ service locations
250+ data centers, 500+ telco hotels & CO’s, 40+ financial exchanges
Geographically diverse Network Operations Centers
©2015 Lightower Fiber Networks. All rights reserved.
Fiber Map – Michigan market
Point-to-Point or Ring
Configuration.
100% private fiber
network.
Full disclosure of fiber
routes, design, specs, etc.
No other customer traffic
will traverse this network
Equipment & technology
agnostic
Lowest possible latency
Extreme flexibility on
configuration
Easy troubleshooting,
simple configuration.
24/7/365 NOC.
©2015 Lightower Fiber Networks. All rights reserved.
Superior Network Quality
• 250+ data centers
• 500+ telco hotels and central offices
• 40+ financial exchanges
• 10+ Lightower colocation centers
• Media distribution and broadcast centers
• Content distribution hubs
• Cloud infrastructure on/off ramps
Designated interconnection facilities offer
diverse points-of-entry and diverse network
routing options.
Lightower is strategically
connected to data centers and
interconnection facilities
throughout our footprint
©2015 Lightower Fiber Networks. All rights reserved.
World Class Customer Support
• Geographically diverse NOC
• Boxborough, MA
• Melville, NY
• Rochester, NY
• 24x7 proactive monitoring
• Full-time fault management
• Full-time trouble reporting
• Lightower Emergency Response Team
(aLERT) during major events and/or
severe storms
• Industry-leading emergency response
performance, including hurricanes and
blizzards
Lightower delivers award-
winning support to all of our
customers, including industry-
leading Emergency Response
©2015 Lightower Fiber Networks. All rights reserved.
© 2014 Lightower Fiber Networks. All rights reserved.
World Class Customer Support
The Client Services Manager is a part of your overall Account Team
working hand in hand with Sales, Project Management, and Sales
Engineering.
Your Client Service Manager is responsible for the day to day
management of your account post-installation.
Roles and Responsibilities
• Acts as primary point of contact for general account information
• Completes invoice reviews
• Processes moves, adds, or change requests
• Performs contract renewals and account inventory reviews
• Assists with SLA inquiries
• Supports client portal on-boarding and training
8
©2015 Lightower Fiber Networks. All rights reserved.
Lightower Service Portfolio and Customized Solutions
Ethernet
• 10 Mbps to 100 Gbps (Switched 10M to 10G, Dedicated 1G to 100G)
• Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPL), Ethernet LAN (ELAN),
Metro-E Advanced Private Line
Wavelengths
• 1 GigE, 10 GigE, 40 GigE, 100 GigE, OC(x), OTU 1-4 Fiber Channel
• Layer 1 security, supports Layer 2 & 3 services
Dark Fiber
• Custom designed dark fiber networks throughout footprint
• Complete control over bandwidth, services, and latency management
Internet Access
• 50 Mbps to 10 Gbps
• At the Port, Dedicated or Burstable
• High Availability & Sharing Options
Video Transport • Industry-leading video transport supporting a range of formats including SMPTE ASI, SD-SDI, HD-SDI, 3G-SDI
Private Networks
• Fully managed, custom designed networks with private, dedicated resources
• Proactively monitored 24/7 by Lightower
SONET
• OC-3 to OC-192
• Physically diverse, self-healing, protected architecture
Colocation
• Over 10 Lightower colocation facilities, including:
NYC, NY, Boston, MA, Chicago, IL, Philadelphia, PA, Newark, NJ, Hartford, CT, Providence, RI, Marlborough,
MA, Springfield, MA, Worcester, MA
Long Haul
• Nationwide long haul Ethernet and SONET services
• Boston, NYC, Washington D.C., Chicago, Atlanta, Denver, Phoenix, San Diego, Los Angeles,
San Francisco, Sacramento
©2015 Lightower Fiber Networks. All rights reserved.
Lightower Service Portfolio and Customized Solutions
•Custom designed solutions for each customer to their
exact specifications, including routing & POE
• We provide flexible solutions that are easily scaled no
matter where your business takes you
• Best-of-breed technologies to offer you the right
solutions when you need them
• Ownership of network allows for best possible
solution design, support, & service
©2015 Lightower Fiber Networks. All rights reserved.
Selected Major Customers

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LightowerCorporateOverview April 2016

  • 1. ©2015 Lightower Fiber Networks. All rights reserved. ©2015 Lightower Fiber Networks. All rights reserved. CORPORATE OVERVIEW Mandy Lintz Market Manager Lightower Fiber Networks 248-830-5249 mlintz@lightower.com April 4, 2016
  • 2. ©2015 Lightower Fiber Networks. All rights reserved. Lightower Today Lightower’s strategic footprint connects over 15,000 service locations, delivering customized, reliable connectivity and high- capacity bandwidth where and when you need it with the award- winning support and network performance you require. APPROACH • Over 20 years of experience • $5 Billion Dollar Market Cap • $800 Million in Annual Revenue • Private, Profitable, Cash Flow Positive • Funded by Berkshire NETWORK COMPANY SNAPSHOT • Founded in 2000 • Headquartered in Boxborough, MA • 30,000+ Metro Route Miles • 15,000+ Service Locations • 5,000+ Cell Sites/Towers • 500+ Carrier Hotels and COs • 250+ Data Centers • 40+ Financial Exchanges • 3,500+ Customers • 850+ Employees
  • 3. ©2015 Lightower Fiber Networks. All rights reserved. Lightower Approach As your strategic network partner Lightower is committed to your long-term business goals and provides scalable connectivity that grows with your business - so whatever the future brings, you’ll be ready. Superior Network Quality • We own & operate our own all-fiber network • 30,000+ fiber route miles • 15,000+ service locations • Connected to 250+ major data centers, 500+ telco hotels & CO’s, 40+ financial exchanges • Unique & diverse network assets including routes & points-of-entry • We maintain 99.999% availability across the Lightower Network, keeping customers connected where others fail World Class Customer Support • Customer First Culture • 3 Geographically diverse NOC locations with 24/7 expert support • Dedicated Account Management Team with local support • Industry leading SLA’s and Uptime • Atlantic-ACM award winner ranking first in network performance and customer service Customized Solutions • We provide flexible solutions that are easily scaled no matter where your business takes you • Best-of-breed technologies to offer you the right solutions when you need them • Proven industry- specific solutions to meet needs of business applications today and tomorrow • Ownership of network allows for best possible solution design, support, & service Overall Value • Consultative approach to every solution • Multiple flexible pricing and term plan options • Very competitive cost structure for life time of account • Ensures best combination of Quality, Service and Price
  • 4. ©2015 Lightower Fiber Networks. All rights reserved. Superior Network Quality All of Lightower’s business solutions are delivered on end-to-end fiber optics seamlessly connecting your business locations. These directly routed services mean greater availability and flexibility, compared to other legacy carriers. We own our entire all-fiber network, providing our customers with faster provisioning times and an award-winning implementation process. THE LIGHTOWER NETWORK COVERAGE MAP 30,000+ fiber route miles, 15,000+ service locations 250+ data centers, 500+ telco hotels & CO’s, 40+ financial exchanges Geographically diverse Network Operations Centers
  • 5. ©2015 Lightower Fiber Networks. All rights reserved. Fiber Map – Michigan market Point-to-Point or Ring Configuration. 100% private fiber network. Full disclosure of fiber routes, design, specs, etc. No other customer traffic will traverse this network Equipment & technology agnostic Lowest possible latency Extreme flexibility on configuration Easy troubleshooting, simple configuration. 24/7/365 NOC.
  • 6. ©2015 Lightower Fiber Networks. All rights reserved. Superior Network Quality • 250+ data centers • 500+ telco hotels and central offices • 40+ financial exchanges • 10+ Lightower colocation centers • Media distribution and broadcast centers • Content distribution hubs • Cloud infrastructure on/off ramps Designated interconnection facilities offer diverse points-of-entry and diverse network routing options. Lightower is strategically connected to data centers and interconnection facilities throughout our footprint
  • 7. ©2015 Lightower Fiber Networks. All rights reserved. World Class Customer Support • Geographically diverse NOC • Boxborough, MA • Melville, NY • Rochester, NY • 24x7 proactive monitoring • Full-time fault management • Full-time trouble reporting • Lightower Emergency Response Team (aLERT) during major events and/or severe storms • Industry-leading emergency response performance, including hurricanes and blizzards Lightower delivers award- winning support to all of our customers, including industry- leading Emergency Response
  • 8. ©2015 Lightower Fiber Networks. All rights reserved. © 2014 Lightower Fiber Networks. All rights reserved. World Class Customer Support The Client Services Manager is a part of your overall Account Team working hand in hand with Sales, Project Management, and Sales Engineering. Your Client Service Manager is responsible for the day to day management of your account post-installation. Roles and Responsibilities • Acts as primary point of contact for general account information • Completes invoice reviews • Processes moves, adds, or change requests • Performs contract renewals and account inventory reviews • Assists with SLA inquiries • Supports client portal on-boarding and training 8
  • 9. ©2015 Lightower Fiber Networks. All rights reserved. Lightower Service Portfolio and Customized Solutions Ethernet • 10 Mbps to 100 Gbps (Switched 10M to 10G, Dedicated 1G to 100G) • Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPL), Ethernet LAN (ELAN), Metro-E Advanced Private Line Wavelengths • 1 GigE, 10 GigE, 40 GigE, 100 GigE, OC(x), OTU 1-4 Fiber Channel • Layer 1 security, supports Layer 2 & 3 services Dark Fiber • Custom designed dark fiber networks throughout footprint • Complete control over bandwidth, services, and latency management Internet Access • 50 Mbps to 10 Gbps • At the Port, Dedicated or Burstable • High Availability & Sharing Options Video Transport • Industry-leading video transport supporting a range of formats including SMPTE ASI, SD-SDI, HD-SDI, 3G-SDI Private Networks • Fully managed, custom designed networks with private, dedicated resources • Proactively monitored 24/7 by Lightower SONET • OC-3 to OC-192 • Physically diverse, self-healing, protected architecture Colocation • Over 10 Lightower colocation facilities, including: NYC, NY, Boston, MA, Chicago, IL, Philadelphia, PA, Newark, NJ, Hartford, CT, Providence, RI, Marlborough, MA, Springfield, MA, Worcester, MA Long Haul • Nationwide long haul Ethernet and SONET services • Boston, NYC, Washington D.C., Chicago, Atlanta, Denver, Phoenix, San Diego, Los Angeles, San Francisco, Sacramento
  • 10. ©2015 Lightower Fiber Networks. All rights reserved. Lightower Service Portfolio and Customized Solutions •Custom designed solutions for each customer to their exact specifications, including routing & POE • We provide flexible solutions that are easily scaled no matter where your business takes you • Best-of-breed technologies to offer you the right solutions when you need them • Ownership of network allows for best possible solution design, support, & service
  • 11. ©2015 Lightower Fiber Networks. All rights reserved. Selected Major Customers