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Liaison and Diversion service
operations model
Key aims of Liaison & Diversion
• Improved access to healthcare and support services for
vulnerable individuals through effective liaison with
appropriate services
• Diversion of individuals into health or other supportive
services
• Diversion can be out of the youth or criminal justice
system (where appropriate) or within these systems
• Delivery of efficiencies within youth and criminal justice
systems
• The reduction of re-offending
• The reduction of health inequalities
• The reduction of first time entrants
Developing an operating model
Key features
• all-age response;
• available to all points of intervention in the
youth and criminal justice pathway;
• addressing a wide range of health issues and
vulnerabilities;
• entry point - comes into contact with the police
under suspicion of having committed a criminal
offence;
• intervention at earliest possible point on justice
pathway
Points of operation
The service must be available at, but not limited to, the following
locations:
• Community settings, including schools and restorative justice,
where police engage with children and young people
• Police custody suites
• Police stations (or other prosecuting authorities) where voluntary
attendance occurs
• Magistrates’ courts
• Youth courts and referral order panels
• The Crown Court
• Probation to assist with the production of PSR
• Youth offending teams (YOTs)
Coverage
• Liaison and Diversion coverage should be a
24/7 service
• consisting of a mix of operating times and
out-of-hours arrangements
• Exact hours of operation will be based on
local need and subject to the views of local
commissioners and other stakeholders.
Stages of L & D
Case Identification
Screening/Triage
Assessment
including specialist
assessment
Stages of L & D
Three inter-related stages
• case identification;
o Lay activity carried out by justice practitioner –
identifies a cohort for further scrutiny
• secondary screening/triage;
o Carried out by suitably qualified (MH/LD) L&D
practitioner – standardised tools
• and, assessment including specialist assessment.
o completed by someone with a specific professional
mandate, i.e. with requisite professional skills.
Governance arrangements
Liaison and diversion scheme and the relationships it develops
should be underpinned by formally agreed service level
agreements, joint policies and protocols.
The following governance arrangements should be in place:
•programme management;
•service management;
•and, a reference group of key relevant stakeholders to
support the service manager and programme board.
Liaison and diversion will need to be integrated with and take
cognisance of a range of inter-related projects and
programmes and developing initiatives e.g. s136, street triage
Contact us…
england.liaisonanddiversion@nhs.net
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Liaison & diversion service operations model

  • 1. Liaison and Diversion service operations model
  • 2. Key aims of Liaison & Diversion • Improved access to healthcare and support services for vulnerable individuals through effective liaison with appropriate services • Diversion of individuals into health or other supportive services • Diversion can be out of the youth or criminal justice system (where appropriate) or within these systems • Delivery of efficiencies within youth and criminal justice systems • The reduction of re-offending • The reduction of health inequalities • The reduction of first time entrants
  • 3. Developing an operating model Key features • all-age response; • available to all points of intervention in the youth and criminal justice pathway; • addressing a wide range of health issues and vulnerabilities; • entry point - comes into contact with the police under suspicion of having committed a criminal offence; • intervention at earliest possible point on justice pathway
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  • 7. Points of operation The service must be available at, but not limited to, the following locations: • Community settings, including schools and restorative justice, where police engage with children and young people • Police custody suites • Police stations (or other prosecuting authorities) where voluntary attendance occurs • Magistrates’ courts • Youth courts and referral order panels • The Crown Court • Probation to assist with the production of PSR • Youth offending teams (YOTs)
  • 8. Coverage • Liaison and Diversion coverage should be a 24/7 service • consisting of a mix of operating times and out-of-hours arrangements • Exact hours of operation will be based on local need and subject to the views of local commissioners and other stakeholders.
  • 9. Stages of L & D Case Identification Screening/Triage Assessment including specialist assessment
  • 10. Stages of L & D Three inter-related stages • case identification; o Lay activity carried out by justice practitioner – identifies a cohort for further scrutiny • secondary screening/triage; o Carried out by suitably qualified (MH/LD) L&D practitioner – standardised tools • and, assessment including specialist assessment. o completed by someone with a specific professional mandate, i.e. with requisite professional skills.
  • 11. Governance arrangements Liaison and diversion scheme and the relationships it develops should be underpinned by formally agreed service level agreements, joint policies and protocols. The following governance arrangements should be in place: •programme management; •service management; •and, a reference group of key relevant stakeholders to support the service manager and programme board. Liaison and diversion will need to be integrated with and take cognisance of a range of inter-related projects and programmes and developing initiatives e.g. s136, street triage
  • 12. Contact us… england.liaisonanddiversion@nhs.net Sign up to our newsletter! Look out for our new twitter account and website in April!