The document outlines the implementation of a Kaizen approach within a communication cell, focusing on reducing the eight types of waste and enhancing customer satisfaction and employee motivation. It includes processes for planning, archiving, and following up on Kaizen initiatives, along with team rewards for successful implementations. Additionally, it emphasizes using tools like Kamishibai for audits and a visual system to track improvement performance.

1. Communicatiecel
6S
Standaard werk
Kaizen
LEAN
Blije klanten &
Gemotiveerd personeel
Standaard werk in de praktijk

2. 1. KAIZENLOOP ON COMCELL
1. Kaizens implementation (training)
2. Kaizens planning (PDCA), archive & share
3. Kaizens follow-up (document numbers –
implemented or not  escalation)
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3. 2. FOCUS ON REDUCING THE 8 WASTES
1. Kaizens should reduce either at least one of the 8 types of
wastes, improve safety, or moral
2. The Procesmap should be used to systematically find wastes
3. The improvement should impact the measured KPI
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Defects Overproductie Wachten Niet gebruikt talent
Transport Inventory Motion Extra processing
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4. 3. INPUT FROM KAMISHIBAI
1. Kamishibai (daily / weekly audit) incl. 6S en standard work
2. Deviations are communicated using the 3C board
3. Improvements are communicated using the kaizen-loop
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5. 4. TEAM REWARDS
1. Follow-up for number of planned and implemented kaizen
2. Team rewards €5 per Kaizen (usable for external team activities)
3. Visual ‘piggy bank’ per team to visualize improvement performance
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