1. Jonathan Osorio
J_osorio306@yahoo.com• (201) 696-8130
533-39th street, Apt 8, Union City, NJ 07087
EDUCATION
 New Jersey City University (NJCU) 2007-2014
o Major: Bachelor of Science in Criminal Justice
 Union Hill High School Class of 2007
EXPERIENCE
Edgewater Theatre, Edgewater, NJ June 4th 2010-Present
Key Holder Supervisor
 Managerial Duties
 Cash Handling, drop deposit’s, calculating large amounts of cash of over 20,000 dollars, sales,
coupon recognition, leadership skills, handling a staff of over 50 employees
 Inventory counts of all products that are served
 Customer Service skills
Cashier and Customer Service
 Handled large amounts of cash, calculated coupons and group discounts, developed excellent people
skills
 In-depth knowledge of the job required to answer customers’ questions
 Answering phone calls that involve knowing exclusive information of the company as well as job
description and do resolve any questions for customers.
AppleBees Server, North Bergen, NJ July 11th 2014- October 2014
 Constant Upselling to increase sell production
 Cashing Handling and Customer Service
AMC Theatre, Secaucus, NJ November 2007-Febuary 2009
Cashier and Customer Service
 Handle cash well; know pricing for tickets and concession stand. Know upgrades, coupons, and
handling phone as well
 Customer service and not afraid to speak in front of a big crowd
 Reason for leaving: Company closed down
Union Hill High School Summer 2004 &2005
Summer Office Assistant
 Performed manual labor and office work, including paper filing and updating Microsoft office files
(such as Excel)
 Handed phone and providing accurate information
LEADERSHIP
Opportunity Scholarship Program (OSP) June- August 2007
New Jersey City University
 One of 20 participants chosen from a group of 100 Criminal Justice OSP students during the
summer
 Attended the program during summer 2007 from June 24th- August 17
SKILLS
 PC and Mac: Proficient in Office Suite
 Fluent in Spanish