Zhen Jia has a Bachelor's degree in Intercultural Studies from Tokyo Metropolitan University. She has work experience in various roles including as a personnel specialist in the US Navy, a petition circulator, hostess/waitress/bartender at different restaurants and retailers, utilizing skills like greeting customers, taking orders, preparing drinks and food, organizing files and data, and explaining petitions. She is fluent in Mandarin Chinese and Japanese, and has the highest level of proficiency certification for the Japanese Language Proficiency Test.