Learn about how Avtex thinks about CRM. Why is it our choice as a repository of all customer data? What kinds of capabilities has Microsoft built into their version of CRM that help it become the hub of your Customer Experience strategy? How does big data fit? How can you make it fun? Join Bart Sneary, VP of Microsoft Business Solutions, for a session outlining the core business value of Dynamics CRM as an optimal customer experience enabler.
Customer experience improvement and customer-centered culture can be accelerated and embedded via self-reporting team recognition, which fosters empowerment, momentum, accountability, knowledge management, closed-loop communication and energetic focus.
See https://ClearAction.com
Digital Transformation How to Reboot IT and Business CollaborationBizagi
70% of organizations say that efforts to transform the business are undermined by internal complexity, including legacy technologies and a lack of collaboration between the business and IT.
Business functions can’t wait months for solutions, but IT leaders must to retain oversight to prevent digital projects from spiralling out of control.
View this presentation from a live Webinar to see how Takeda Pharmaceuticals has used a Digital Business Platform to rapidly build agile applications approved by IT, but owned and customized by the business teams that use them – unlocking benefits that would be attractive to any organization.
View to get practical insights from how Takeda:
•Enabled the operational agility needed to digitally transform
•Rapidly digitized core processes including procurement
•Unlocked the potential for enterprise-wide cost savings
DRIVE Center of Excellence launched by Dell, Red Hat, Intel and VMware to support Epic customers in successfully running their EMR applications on Linux and Intel based Dell servers through-out their lifecycle.
Customer experience improvement and customer-centered culture can be accelerated and embedded via self-reporting team recognition, which fosters empowerment, momentum, accountability, knowledge management, closed-loop communication and energetic focus.
See https://ClearAction.com
Digital Transformation How to Reboot IT and Business CollaborationBizagi
70% of organizations say that efforts to transform the business are undermined by internal complexity, including legacy technologies and a lack of collaboration between the business and IT.
Business functions can’t wait months for solutions, but IT leaders must to retain oversight to prevent digital projects from spiralling out of control.
View this presentation from a live Webinar to see how Takeda Pharmaceuticals has used a Digital Business Platform to rapidly build agile applications approved by IT, but owned and customized by the business teams that use them – unlocking benefits that would be attractive to any organization.
View to get practical insights from how Takeda:
•Enabled the operational agility needed to digitally transform
•Rapidly digitized core processes including procurement
•Unlocked the potential for enterprise-wide cost savings
DRIVE Center of Excellence launched by Dell, Red Hat, Intel and VMware to support Epic customers in successfully running their EMR applications on Linux and Intel based Dell servers through-out their lifecycle.
HCLT Case Study: HCL optimizes cost and enhances performance for a leading re...HCL Technologies
http://hclte.ch/IsWDFL - More on Retail and Consumer
http://www.hcltech.com/ - More on HCL Technologies
HCL bolstered Cost Optimization and Operational Excellence through Global Shared Services for World’s leading Global Information Services Company. HCL helped restructure and grow GSS operations by moving from a federated BU-Centric model to a centralized shared pool, this not only led to cost and operational benefits, but the savings too were re-invested into transformational projects for the client.
Leveraging Digitalisation for Transformation - A Digital Leadership Capstone ...NUS-ISS
From a successful brick-and-mortar company to a digital one. How can a company determine business priorities and apply value strategies to inform management to transition to a digital ecosystem?
Presenting our very own students' capstone project, participants will learn from their experience on approaches taken to shift markets and lead new market segments and value proposition; understand how digitalisation extends the traditional business model and critically, what are the digital leadership take away from embarking the digital transformation journey that is more than a matter of superior technology
Webinar - Top 5 Strategies for Digital Process AgilityBizagi
This Webinar explores the top strategies for Digital Process agility. Hosted by Jan Marek (Generali), Jorge Garcia (Technology Evaluation Centre) and moderated by Bizagi CMO John Webster. This jam-packed webinar included live audience polling and insights into why BPM and Digital transformation go hand in hand.
The Digital Advisor - Using technology to improve an advisory sales process f...The Digital Insurer
This presentation was presented by Hugh Terry of The Digital Insurer. It covers how to "digitally enable" a life insurance sales force (agents or bancassurance) to take advantage of new technologies
User Experience (UX) and Digital Transformation : The Why, What, and HowNUS-ISS
The current health crisis has forced many brick and mortar businesses to move online and completely rethink the way they operate. However, successfully undergoing a digital transformation isn’t always easy. While most traditional companies are striving to remain relevant in the new reality, only some understand how User Experience (UX) design is crucial for receiving positive results from digital transformation. This talk dives into User Experience (UX) design and its influence and impact for organisations.
Digital Transformation: How Does Adidas Automate and Integrate Digital Operat...Bizagi
Want to know how manufacturing and retail giant adidas tackles IT integration? With 500 sales operations, 400 factories and over 10,000 staff around the world, adidas has a strategic and dedicated team for Global Integration Services – connecting disparate systems and data to save time and effort across the business.
Learn from Mohammed Ghadban of Adidas to see how this team has:
•Added a layer of agility on top of the systems adidas was already using
•Integrated process automation with technologies including SAP and SharePoint
•Adopted the agile development methodology by using an agile digital platform
About Adidas
Adidas AG is a German multinational corporation, headquartered in Herzogenaurach, Bavaria, that designs and manufactures shoes, clothing and accessories. It is the largest sportswear manufacturer in Europe, and the second largest in the world.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the Video here : https://youtu.be/ry8KxE1W7ZI
Digital Transformation: Going Paperless and Mobile with Process AutomationBizagi
Going paperless not only helps with the environment but also saves time, money and improves security. WL Bank, a specialist for real estate financing, shares its journey of going paperless for critical decision-making process.
Download this presentation as David Schenke, Application Development Manager of WL Bank discusses:
•How process automation improves decision making
•How mobility empowers stakeholders to be agile and responsive
•How WL Bank is transforming to a paperless organization
About WL Bank
The WL BANK AG is a customer and a highly competitive Pfandbrief bank in the cooperative financial cooperative banks. The WL BANK is one of the DZ BANK Group. The DZ BANK AGGerman Central Cooperative Bank is the central bank of the People's cooperative banks.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the video here: https://youtu.be/lQ0BfayE1To
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2021/09/benchmarking-value-in-the-age-of-ai-rational-decisions-about-black-box-technology-a-presentation-from-vision-ventures/
Chris Yates, Director at Vision Ventures, presents the “Benchmarking Value in the Age of AI: Rational Decisions About Black Box Technology” tutorial at the May 2021 Embedded Vision Summit.
The combination of AI and embedded vision promises compelling solutions to an almost infinite range of practical problems, often vastly outperforming historical techniques, while stimulating a pace of development unsurpassed since the early days of the internet. As innovative companies progress through each stage of the life cycle from launch, through growth, and towards successful exits, assessments of the commercial value of the company are critical.
With many AI vision companies relying on technical excellence as the foundation of competitive advantage, it has become increasingly difficult for external investors and stakeholders to make informed judgments about value. In this presentation, Yates shares his company’s view and practical approach to assessing value contained in AI companies as a means to help investors make more informed decisions, help companies effectively communicate their value and assist acquiring companies in identifying and valuing acquisition targets.
Digital Transformation to enhance productivity and improve profitabilityHuiGuanGan
Total digital transformation to Industrial 4.0 and company wide cultural Transformation to become the most preferred low cost technological manufacturing site with an edge over the competition.
Four Essential Strategies for Digital TransformationBizagi
Bizagi - The Digital Business Platform presents 'Four Essential Strategies for Digital Transformation' at the North America IT Roadmap Conference and Expo in Washington DC.
Hear from Mike May, VP of Bizagi as he provides insights into why enterprises are struggling with Digital Transformation with key strategies for overcoming those challenges - as revealed by Bizagi's 2016 global executive study into the digital initiatives of over 1000 global enterprises around the world.
Three Pillar is a provider of comprehensive product solutions. We provide product management, product development, and product infrastructure services through a array of packaged offerings.
Deploying a Voice of the Customer (VoC) ProgramAvtex
Do you gather, analyze and respond to your customer’s feedback with a disciplined approach? Learn about Voice of Customer best practices, see practical examples of how technology can support a VoC program, and hear success stories from the field with guest speaker Peter Leppik, President and CEO of Vocalabs.
Selling the Value of a Customer Experience StrategyAvtex
There’s no question that great customer experience delights customers, creates loyalty, and attracts prospects. Management has put you in charge of creating a customer experience that differentiates your organization! Where do you start?
Although customer-centric strategies might be thought of as “common sense” they can actually be quite complex. In this session we’ll discuss the importance of establishing a CX strategy and explore the core elements your strategy should include.
HCLT Case Study: HCL optimizes cost and enhances performance for a leading re...HCL Technologies
http://hclte.ch/IsWDFL - More on Retail and Consumer
http://www.hcltech.com/ - More on HCL Technologies
HCL bolstered Cost Optimization and Operational Excellence through Global Shared Services for World’s leading Global Information Services Company. HCL helped restructure and grow GSS operations by moving from a federated BU-Centric model to a centralized shared pool, this not only led to cost and operational benefits, but the savings too were re-invested into transformational projects for the client.
Leveraging Digitalisation for Transformation - A Digital Leadership Capstone ...NUS-ISS
From a successful brick-and-mortar company to a digital one. How can a company determine business priorities and apply value strategies to inform management to transition to a digital ecosystem?
Presenting our very own students' capstone project, participants will learn from their experience on approaches taken to shift markets and lead new market segments and value proposition; understand how digitalisation extends the traditional business model and critically, what are the digital leadership take away from embarking the digital transformation journey that is more than a matter of superior technology
Webinar - Top 5 Strategies for Digital Process AgilityBizagi
This Webinar explores the top strategies for Digital Process agility. Hosted by Jan Marek (Generali), Jorge Garcia (Technology Evaluation Centre) and moderated by Bizagi CMO John Webster. This jam-packed webinar included live audience polling and insights into why BPM and Digital transformation go hand in hand.
The Digital Advisor - Using technology to improve an advisory sales process f...The Digital Insurer
This presentation was presented by Hugh Terry of The Digital Insurer. It covers how to "digitally enable" a life insurance sales force (agents or bancassurance) to take advantage of new technologies
User Experience (UX) and Digital Transformation : The Why, What, and HowNUS-ISS
The current health crisis has forced many brick and mortar businesses to move online and completely rethink the way they operate. However, successfully undergoing a digital transformation isn’t always easy. While most traditional companies are striving to remain relevant in the new reality, only some understand how User Experience (UX) design is crucial for receiving positive results from digital transformation. This talk dives into User Experience (UX) design and its influence and impact for organisations.
Digital Transformation: How Does Adidas Automate and Integrate Digital Operat...Bizagi
Want to know how manufacturing and retail giant adidas tackles IT integration? With 500 sales operations, 400 factories and over 10,000 staff around the world, adidas has a strategic and dedicated team for Global Integration Services – connecting disparate systems and data to save time and effort across the business.
Learn from Mohammed Ghadban of Adidas to see how this team has:
•Added a layer of agility on top of the systems adidas was already using
•Integrated process automation with technologies including SAP and SharePoint
•Adopted the agile development methodology by using an agile digital platform
About Adidas
Adidas AG is a German multinational corporation, headquartered in Herzogenaurach, Bavaria, that designs and manufactures shoes, clothing and accessories. It is the largest sportswear manufacturer in Europe, and the second largest in the world.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the Video here : https://youtu.be/ry8KxE1W7ZI
Digital Transformation: Going Paperless and Mobile with Process AutomationBizagi
Going paperless not only helps with the environment but also saves time, money and improves security. WL Bank, a specialist for real estate financing, shares its journey of going paperless for critical decision-making process.
Download this presentation as David Schenke, Application Development Manager of WL Bank discusses:
•How process automation improves decision making
•How mobility empowers stakeholders to be agile and responsive
•How WL Bank is transforming to a paperless organization
About WL Bank
The WL BANK AG is a customer and a highly competitive Pfandbrief bank in the cooperative financial cooperative banks. The WL BANK is one of the DZ BANK Group. The DZ BANK AGGerman Central Cooperative Bank is the central bank of the People's cooperative banks.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the video here: https://youtu.be/lQ0BfayE1To
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2021/09/benchmarking-value-in-the-age-of-ai-rational-decisions-about-black-box-technology-a-presentation-from-vision-ventures/
Chris Yates, Director at Vision Ventures, presents the “Benchmarking Value in the Age of AI: Rational Decisions About Black Box Technology” tutorial at the May 2021 Embedded Vision Summit.
The combination of AI and embedded vision promises compelling solutions to an almost infinite range of practical problems, often vastly outperforming historical techniques, while stimulating a pace of development unsurpassed since the early days of the internet. As innovative companies progress through each stage of the life cycle from launch, through growth, and towards successful exits, assessments of the commercial value of the company are critical.
With many AI vision companies relying on technical excellence as the foundation of competitive advantage, it has become increasingly difficult for external investors and stakeholders to make informed judgments about value. In this presentation, Yates shares his company’s view and practical approach to assessing value contained in AI companies as a means to help investors make more informed decisions, help companies effectively communicate their value and assist acquiring companies in identifying and valuing acquisition targets.
Digital Transformation to enhance productivity and improve profitabilityHuiGuanGan
Total digital transformation to Industrial 4.0 and company wide cultural Transformation to become the most preferred low cost technological manufacturing site with an edge over the competition.
Four Essential Strategies for Digital TransformationBizagi
Bizagi - The Digital Business Platform presents 'Four Essential Strategies for Digital Transformation' at the North America IT Roadmap Conference and Expo in Washington DC.
Hear from Mike May, VP of Bizagi as he provides insights into why enterprises are struggling with Digital Transformation with key strategies for overcoming those challenges - as revealed by Bizagi's 2016 global executive study into the digital initiatives of over 1000 global enterprises around the world.
Three Pillar is a provider of comprehensive product solutions. We provide product management, product development, and product infrastructure services through a array of packaged offerings.
Deploying a Voice of the Customer (VoC) ProgramAvtex
Do you gather, analyze and respond to your customer’s feedback with a disciplined approach? Learn about Voice of Customer best practices, see practical examples of how technology can support a VoC program, and hear success stories from the field with guest speaker Peter Leppik, President and CEO of Vocalabs.
Selling the Value of a Customer Experience StrategyAvtex
There’s no question that great customer experience delights customers, creates loyalty, and attracts prospects. Management has put you in charge of creating a customer experience that differentiates your organization! Where do you start?
Although customer-centric strategies might be thought of as “common sense” they can actually be quite complex. In this session we’ll discuss the importance of establishing a CX strategy and explore the core elements your strategy should include.
BYOD: How to manage and support employee experience in a Bring Your Own Devic...Avtex
Bring Your Own Device (BYOD) is changing how we provide and consume IT services and information. While the requirement is here to stay, it creates significant challenges at both the business and tech levels. This session will first review common policy issues associative with BYOD from a security, policy and support standpoint. We'll then review the current state of BYOD management tools and common product features that can be used to offer some measure of control and consistency to BYOD.
The cloud is not just a change in technology but also a change in the economics of technology solutions. This session will dive deep into different models highlighting how leveraging cloud solutions not only shifts costs from capital to operational but also impacts time to market.
We will review a few customers’ decision to move to the Cloud, why they made the decisions they made, how their move to the cloud went and key learnings. Lastly, with the experience gained from several migrations will explain the Silver Lining Planning Services and how Avtex can help you with a turbulence free evaluation and migration to the Cloud.
Featuring Craig Dewar, Director of Product Management for Microsoft Dynamics CRM at Microsoft Corporation; Chris Auld, Chief Technology Officer from Intergen; and Simon Bright, Chief Operating Officer from Intergen. This multifaceted keynote will look at the current state of Microsoft and its Dynamics offerings, and what lies ahead over the next few years.
EOI · 31/01/2012 · http://a.eoi.es/1sfw
El impacto de la nube en el modelo de la Gestión de Servicios TI
Michael René Weber, ISS International Business School of Service Management
Customer Experience Management by MIS AssociatesGerry Brown
This presentation was made in April 2012 at the Text Analytics Summit in London. The presentation outlines Customer Experience Management (CEM) best practices and their value to both the customer and the vendor. In addition we look at the technical, operational and measurement challenges of CEM, and the customer decision journey.
WebRTC Business Use Cases | WebRTC Conference & Expo IIILawrence Byrd
Presentation on WebRTC Business Use Cases from WebRTC Conference & Expo Nov 19-21 in Santa Clara CA. This was part of Tuesday’s Business Introduction to WebRTC morning session delivered alongside presentations from Phil Edholm, Chris Vitek, Tsahi Levent-Levi, Brent Kelly and John Burke.
Soluzione is a Microsoft Gold Partner with deep expertise in Microsoft Dynamics CRM. A leading provider of professional technology services, specializing in CRM Consulting, Enterprise Applications, Cloud Applications, and Testing. We provide Technology implementation, Development services, IT consulting across the world.
Today’s customers are more informed and getting their information in new ways from new sources. Decisions are influenced by discussions online and user reviews. The old ways of doing business are changing. And that means companies must change as well. As with all changes, those companies that successfully adapt to the reality of the market will succeed while those which don’t will fall behind. While this shift creates new challenges, it also creates a huge opportunity for businesses to reach customers in ways never before possible.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
20 Comprehensive Checklist of Designing and Developing a WebsitePixlogix Infotech
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
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Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Leveraging CRM for Customer Experience Management
1. Leveraging CRM for Customer
Experience Management
Bart Sneary
VP Microsoft Business Solutions
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
Avtex Customer Conference 2012 The Intersection of Technology and Customer Experience Hyatt Regency | Minneapolis |10.25.2012
2. Customer Experience Track
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
3. Agenda
• Customer Journey
• Customer Experience Pyramid
• Trust
• Enriched Interactions
• Demonstration
• Why we chose Dynamics over other CRMs
• Questions
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
4. Customer Experience Realization
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
5. Customer Experience Realization
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
6. In-Session Question # 1
Do you use a commercial CRM
Package today?
Y / N
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
7. In-Session Question # 2
If Yes, which one?
1. Microsoft Dynamics CRM
2. Salesforce.com
3. Oracle Siebel/Fusion/RightNow
4. SAP
5. SalesLogix
6. Other
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
8. (Source: Outside In - 2012)
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
9. (Source: Outside In - 2012)
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
10. (Source: Paul Greenburg - 2012)
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
11. The Optimized Customer Experience
It’s not about multi channel
Interactive
Voice Social Video Portals Next
...
Response
IVR
It’s about cross channel
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
12. CRM Impact - Let’s break it down
Interactive
Voice Social Video Portals
Response
IVR
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
14. Microsoft Dynamics CRM
An End to End Solution
Marketing Extended CRM
Effectiveness Applications
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
15. Key Trends Impacting Customer Relationship Management
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
17. Thank you!
Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
18. Avtex Customer Conference 2012
The Intersection of Technology and Customer Experience
Hyatt Regency | Minneapolis |10.25.2012
Editor's Notes
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Use this slide to convey that an optimized customer experience is one that focus on INTEGRATION across channels and not focused on standing up more silos. Put yourself in the shoes of a customer and imagine some of the poor experience you have had as a customer. Getting bounced around when calling into a contact center and having to provide your same information (customer name, account # etc.) multiple times. This situation is a by-product of poor integration of systems and processesInconsistent information across multiple channels such as a website and when calling into a contact centerKey Message is CROSS CHANNEL INTEGRATION
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Let’s begin by talking about some of the key trends impacting sales,marketingand customer care. Of course there are the 4 big trends of Mobile, Social, Big Data and Cloud which I’ll cover more in a minute, but the most fundamental change that’s impacting CRM is the fact that customers are more empowered than ever. They have access to more information, they have greater choice and they have more power than ever before. Here area few interesting statistics:First of all today, on average, prospects don’t engage with a sales representative until a full 57% thru the buying process, that’s close to double what it was just 2 years ago. What this means is that prospects are getting a majority of their information from other sources than your sales people – they are getting it Online, from web sites, from Search and their getting it from their Social networks.2nd statistic relates to Tele-marketing or Telesales, which a tried and true marketing and sales tactic for decades. Today a telesales rep has less than 4.5% chance of getting a prospect to pick up the phone. Again that’s about half what it was just 2 years ago.What about email – well a cold email sent by marketing or a sales rep now has less than 3% response rate, again significantly less than just 2 years ago.But what’s interesting is that an email sent by LinkedIn Inmail- which leverages a 2nd degree connection, meaning you know someone who they know and you reference that connection in the InMail- has a whopping 67% response rate. And what are the key trends in Customer Care? For those of you focused on delivering an exceptional experience to your customers through your customer care efforts, the stakes have never been higher. The advent of social media has marked the rise of the individual voice, and that voice is powerful. Maybe you remember the Faberge Organic Shampoo commercial from the 80s that encouraged customers to talk about their product… It went something like -- “If you tell two friends, and they tell two friends and so on and so on”—well, when you add that up, that’s about 16 people who hear about this customer’s experience. Just for kicks, let’s look at that phenomenon today. Say you were to “tell your friends” on Facebook (you probably know that the average number of friends per user is about 130)—and they tell their friends and so on and so on -- you are suddenly talking about being able to share your experience with over 285M people! So when we ask ourselves if the voice of our customer matters? The answer is a resounding -- Yes, it does. Social media is changing the way we interact both in our personal and business life. The key is to think of Social as another channel for engaging with colleagues, prospects and customers, not a replacement for existing communications. The goal should be how to harness social technologies in order to drive better business outcomes tied to higher productivity and better customer services. In other words it’s not about “being more social”, it’s about being more “productive”.Across the board, Mobile is a significant trend changing the way sales and customer care teams interact with customers. Selling has always been a hyper fast and competitive environment, but more than ever sales people and other field based workers require instant access to information and insights from wherever they are and from whatever device they choose. On the customer care front, Mobile is an exploding channel. In 2010, Yankee Group found that 72% of customers want to be able to post questions to companies through social media and track the response. We already have a sense for the impact of social media on brand perception, being able to resolve issues effectively through that channel is a must. In fact, by 2020, it is predicted that there will be over 10 B mobile connected devices (obviously no longer just phones…). This is changing the way customers want to interact with us—they want to resolve issues on their phones. In a 2010 study, J.D. Power and Associates found that 56% of customer service calls are made by customers calling in on mobile phones to resolve issues. Cloudhas been a key trend in CRM for the last several years, but it’s now truly reaching mainstream because of the benefits it provides both sales organizations as well as IT in terms of cost and agility from rapid set up and deployment, to predictable pay as you go pricing and instant on anywhere access. It also means sales organizations and other departments are less dependent on traditional IT purchasing processes.Another hot topic right now is Big Data which relates to taking advantage of increased computing power and BI capabilities to bring together large amounts of data both from within your company and across the public internet as a way to gleam important insights. In the context of sales, a good example of this the ability to provide sales reps with up-to-date real-time information about their contacts and accounts – information from your CRM system together with information from Social profiles and 3rd party services such as Hoovers or Dunn and Bradstreet and surfacing that information in the context of where the sales rep is in the sales cycle. This is what’s referred to as Sales Intelligence.