The document discusses different settings for communication including: 1) The individual as client - barriers must be managed to achieve effective communication. 2) Group/organization as client - they have specific communication needs. 3) Community as client - the message must be relevant and the channel appropriate. It also outlines various methods (verbal, non-verbal, written, visual) and tools (language, technology) used for communication in settings like government, private sector, civil society, schools, and communities. Effective communication requires understanding these different settings, processes, and tools.

1. DIASS 11
GO!

2. PROCESSING OF SDL
• Analyze the Case of Mary Jane Veloso
https://youtu.be/jM_ilO1UjZs and assess how
communication takes place in different clienteles and
audiences.
• Juvin (individual as a client); Lei (group or community
as a client)
• You may also read related articles about the topic.

3. THE INDIVIDUAL AS CLIENT
• Barriers need to be managed
• One has to have a way to overcome
them to achieve effective
communication

4. GROUP AND ORGANIZATION
AS CLIENT
• They have communication needs that
are specific to them

5. COMMUNITY AS CLIENT
• Message has to be responsive to the
need and the channel has to be
appropriate, and the subject to be
communicated has to be relevant to the
community

6. Life Performance Outcome
I am a conscientious, adept
performer and achiever,
competently pursuing my
mission in life.

7. Essential Performance Outcome
Devote focused time to developing
the competencies required for sound
achievement in a chosen field and for
functioning effectively in the face of
life’s diverse challenges.

8. Intended Learning Outcome
Devote focused time to
describe and discuss the
processes and methods of
communication by analyzing
the different settings.

9. Lesson 15
The Settings,
Processes, and
Tools in
Communication
01
02
03

10. Engage
What is your
preferred method of
sending
communication or
expressing your
opinions?
What is your
preferred method
of receiving
communication?
If you were to lead,
how would you
want others to
communicate with
you?

11. The physical surrounding of a communication
event which may be made up of the location
where the communication occurs,
environmental conditions, time of the day, or
day of the week, as well as the proximity of the
communicators.
Setting of Communication

12. Verbal (sounds,
language, and tone
of voice)
Methods of Communication

13. Aural (hearing
and listening)
Methods of Communication

14. Non-verbal (facial
expressions, body
language and
posture)
Methods of Communication

15. Written (letters,
memos, journals,
e-mails, blogs, and
text messages)
Methods of Communication

16. Visual (signs,
symbols,
illustrations, and
pictures)
Methods of Communication

17. ● Include all that we use in both
communicating with others and
interpreting the information received
from others.
Tools in Communication

18. ● They range from language in all its forms from
the tone of voice to performing, reenacting,
television, storytelling, telephone, cell phones,
movie, radio, photographs, cartoon,
cyberspace, digital and social platforms, and
the internet.
Tools in Communication

19. Government Setting
• Deals with citizens and particularly
delivers social and public services that
ensure peaceful and orderly living
• More of public to government and
government to public

20. Government Setting
• The government communicates to
inform the public about national plans,
public services, security situation,
opportunities, and give general direction
to people as a nation

21. Government Setting
• Varied communication tools and
methods depending on the subject and
intent
• Transition from mass media to new
technological tools

22. Private Sectors Setting
• Business community; job creation and
employment provision but not part of the
government
• Communication for them is largely
advertisement to inform the audience
about available goods and services

23. Private Sectors Setting
• They need information from the public to
understand the demand they have to
supply
• Corporate social responsibility is
important to foster the goal of
maintaining a positive public perception

24. Civil Society Setting
• Third force
• It comes to complement government
and business action
• Communication is defined by the
mission and actions chosen by the civil
society

25. Civil Society Setting
• They can draw all forms of tools
available in communication
• They are using new and social media to
bring their case to a wide audience
possible and effectively

26. School Setting
• Schools are educational and social
institution
• Communication in this setting tends to
be very formal and academic
• Learning beyond confines of physical
schools

27. School Setting
• Exchange of information and documents
among students; from traditional to
virtual
• Teaching and learning pedagogies are
affected to fever a highly personalized
and learner-centered style

28. Community Setting
• It is where all sectors interact
• Communication in this setting has
tended to favor a one-directional pattern
of mass media

29. Community Setting
• Sectors of community announce their
offering to the wider community, and
government agencies inform community
in this fashion regarding what they want
the community to know

30. Community Setting
• Various tools and methods are
appropriately drawn to achieve
community setting communication goals
• Face-to-face, tarpaulins, graffiti

31. ● If you were a professional communicator,
what setting would you choose? Why?
● Describe the processes, methods, and
tools you expect to be in your chosen
setting.

32. SDL
Create an advocacy
campaign poster or
infographic on the
importance of
effective
communication.