The resume is one of the most important documents in a job search. Yet many people fail to get enough mileage from it. First and foremost, a resume is your ticket to an interview. In that sense, a resume is like a presentation to management, designed to get you in the door. Secondarily, the resume can be used as a “calling card;” a leave behind after an informational interview.
In a fast-paced presentation, Mark Friedman will provide some key pointers about how to create a winning resume. The talk will include: resume design and format, telegraphic messages, accomplishment statements and how to make your resume powerful, yet concise.
Mark is a principal in MJF Associates that specializes in Executive Coaching, Leadership Development, Strategic Focus, Team Building, Career Management and Outplacement. During the last 25 years Mark has helped over 3000 people in career transition.
Mark received his Ph.D. in Industrial / Organizational Psychology at the University of Tennessee and has over 30 years of experience. Over the eight years he has coached some 55 Executive MBA candidates at Rice University on leadership, career management and change management. His clients include Air Liquide, Praxair, National Oilwell Varco, Port of Houston Authority, FMC Technology, LyondellBasel, BP, Exxon/Mobil, City of Houston, US Postal Service, The Houston Texans (NFL team), Hewlett-Packard Company, Dell, Johnson Controls, and ABB Lummus Global. He can be reached at markf@mjfassociates.com or 281-493-0641.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
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Leslie Johnson
Shaker Heights, OH 44122 | (216) 551-6406 | ljohnson8221@yahoo.com
Logistics Management
Sales Solutions | Transportation | Account Management
Analytical, results-oriented professional with 15+ years expertise in logistics and transportation management to drive
profitability and ensure customer satisfaction. Demonstrated success in analyzing systems, formulating solutions, and
cultivating relationships in agile environments. Engaging logistics leader with strong technical and communication
abilities to mentor high-performing teams and optimize outcomes. Areas of expertise:
Team Leadership & Training
Customer Service & Retention
Domestic & International
Specialized Deliveries
Network Optimization
Transportation Management
Sales & Prospecting
Contracts & Negotiations
LTL, Full Truckload, Intermodal
TMS System-McLeod, CRM
Logistics Operations
Air & Ocean Freight
Tech-Driven Solutions
Safety & DOT Compliance
Microsoft Office/Excel
PROFESSIONAL EXPERIENCE
PartnerShip LLC, Westlake, O 1/2018 to 5/2019
CARRIER PROCUREMENT REPRESENTATIVE
Developed technology-based transportation solutions for 3rd party logistics broker, specializing in LTL and
truckload movements. Aligned carriers and customers utilizing load boards and web-based services,
leveraging vast carrier networks to maximize profits.
Increased profit margins on all truckloads 16 to 25% by creating innovative solutions, negotiating terms, and
consolidating loads.
Collaborated across internal and external stakeholders to advise sales teams on freight solutions and rates to
quote customers.
Negotiated best rates for customers with carriers for dry vans, flatbed and reefer step decks, and removeable
goosenecks.
Acknowledged by president and top sales rep for exceptional support of sales team and assistance in securing
new business.
Excelled at solving challenging transportation solutions for locations such as North Dakota, South Dakota,
Wyoming, Rhode Island, Maine, and Idaho, as well as shipping to Hawaii and Alaska.
Adhered to quality assurance protocol and compliance standards, verifying carriers’ authority and insurance
with SAFER, CARRIER 411, and TIA Watchdog.
Riv-Ern Trucking/Riviera Trucking, Warrensville Heights, Ohio 2005-2017
OPERATIONS MANAGER
Oversaw daily operations for local LTL carrier and delivery service, identifying creative modes of
transportation to lower costs for customers. Specialized in non-traditional freight movements to provide full
scope of services.
Managed and mentored staff of 12, coordinated with company drivers and owner operators, and directed all
required maintenance of vehicles. Handled all customer relationships, meeting with prospective and existing
customers and preparing all presentations and quotes.
2. Leslie Johnson
Page Two of Two
Launched an expedited division for faster shipment and delivery within 250 miles; increased company
revenue 25 to 40% each month.
Reduced maintenance/administrative costs 15-20% by negotiating with multiple fuel and repair companies.
Improved delivery times by purchasing cargovans to ship smaller shipments, allowing box trucks to
concentrate on delivering the larger freight.
Recognized for delivering resourceful, cost-saving solutions to customers. Renegotiated rates with larger
accounts to provide discounts based on dollars spent. Offered customers guaranteed same-day service on all
shipments picked up by morning window.
Cultivated and strengthened vendor relationships to ensure capacity demands were met.
Global Worldwide Logistics/Universal Freight Specialities, Pittsburgh, PA 1998-2005
SENIOR ACCOUNT EXECUTIVE
Directed end-to-end global supply chain solutions for international logistics company. Established
relationships and met with prospective and existing customers to create air freight, ocean freight, and ground
freight customized solutions.
Charged with growing logistics operations; increased sales 30% annually for year-over-year growth.
Named a top-producing Account Executive in revenue domestic and international for 7 years. Achieved top
status for surpassing all sales benchmarks, cold calling success, and adding new or major accounts.
Managed logistics department with 5 staff. Trained employees in best practices and documentation for
international shipping.
Selected by executive leadership to prospect and secure sales of Fortune 500 accounts.
Gained expertise with complexities of international air and ocean shipping for overseas agents. Prepared and
inspected all required international documentation. Coordinated with multiple channels, including drayage
companies and foreign consulates.
Career Notes: Additional tenure as Account Executive at Global Worldwide Logistics, Seko Air Freight, Timely Air
Freight, and Profit by Air.
EDUCATION & CREDENTIALS
Graduated, John Adams High School, Cleveland, OH
Professional Training
McLeod Transportation Management & Software Training
Certifications
Broker Training Certificate