2. Gift Phora CV Contact: 0847376953
Surname : Phora
Name : Moratuwa Gift
Languages : English, Tswana, Sotho, Zulu
Contact Numbers : 0791009780
Date of Birth : 16-02-1978
Address : 3368 Osmium Street, Clayville Ext 27
Olifantsfontein 1666
Nationality : South African
Availability : 1 Calendar month
Educational Details
Institution Qualification Year
Benoni Educational College Matric 1996
Mentor Business College Diploma: Hotel & Tourism 1998
Management
Cape Technikon Hotel Schl National Diploma: Food Service 2001
Management
Constituent Assessor SETA Registrations
Catthseta - Assessor Registration Granted
W&R Seta – Assessor Registration Granted
HWSeta – Pending outcome
Curriculum Vitae of Gift Phora 24/02/2016 Page 2 of 11
3. Gift Phora CV Contact: 0847376953
Courses Attended
o Accident Incident Investigation Course (Institute of Emergency First Aiders
Aug 2015)
o Basic Fire Fighting Course (Institute of Emergency First Aiders May 2015)
o Occupational Health& Safety (Institute of Emergency First Aiders May
2015)
o BHIRDS Instructional Design Course June 2015 (BIHRD TRAINING AND
CONSULTING)
o Design an Develop Learning Programme 2006 (Edutel Skills Development)
o Assessor Course 2006 (Corporate College International)
o Supervisory Skills Training (Hospitality Training Academy ) 2006
o Unit Managers Training Bosasa Training and Development 2005
o Train The Trainer Course ( Hospitality Professionals 2005)
o Leadership Course Benoni Educational College 1996
Employment Details:
Company : TTBISA (The Tourism and Business Institute of
South Africa)
Dates : October 2015- To Date
Position : Facilitator/Assessor-Contract
Duties :
o Providing world class facilitation for disabled learners (Professional Cookery
Level 4)
o Planning, organizing , implementing and facilitating ongoing training
o Administering training registers
o Compiling and submitting monthly reports
o Compiling and reviewing POE’s
Facilitating the following modules
Professional Cookery Level 4 (Disabled Learnership)
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4. Gift Phora CV Contact: 0847376953
Company : Nandos South Africa
Dates : August 2013-14 February 2016(serving notice)
Position : Management Facilitator
Duties :
o Providing world class facilitation for Trainee Junior Restaurant Managers
(Inland and Rural Regions)
o Planning, organizing , implementing and facilitating ongoing training
o Coordinating Psychometric evaluations and assessments
o Administering training registers
o Compiling and submitting monthly reports
o Compiling and reviewing POE
o Creating Training Tips (for restaurants)
o Developing Training Briefs
o Cordinating content designing process
Facilitating the following modules
Station Guides and Restaurant Generics (Fire Safety, First Aid, Workplace
Safety)
Customer Care
Marketing
Operational Excellence (Operational Standards, Restaurant Audits)
Human Resources Management
Business Management
Finance
Reason for Leaving: Perusing a career as a Freelancer
Company : July 2011-July 2013
Dates : PnP Fresh Foods Academy
(Professional Vision Group)
Position : Senior Facilitator/Assessor (W&R SETA)
Duties :
o Providing world class facilitation for Trainee managers
o Planning, organising , implementing and facilitating ongoing training
o Conducting evaluations and assessments
o Administering training registers
o Compiling and submitting monthly reports
o Facilitating the following modules
Fresh Foundation
Customers Service
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5. Gift Phora CV Contact: 0847376953
Food Safety and Cold Chain
Merchandising
Fresh Produce Specialisation
Understanding Fresh Produce
Fruit
Vegetables
Herbs
Value Added
Selling Skills
Practical’s Preparing Fresh Produce
Deli Specialisation
Deli Equipment and Layout
Packing Weighing and Pricing
Safety
Know Your Product- Cold Meats
- Cheese
Fish Handling and Display
Product Knowledge – Fish
Convenience Handling and Display (Hot Foods)
Reason for leaving : Career advancement and furthering my studies
Employment Details Continued:
Company : Hospitality Ambassadors
Dates : September 2009 to June 2011
Position : Trainer/Assessor (CATTHSETA)
Duties
o Conducting Food &Beverages training,
o Conducting Professional Cookery training
o Conducting Accommodation Services training
o Providing Mystery Guest service
o Providing world class training
o Planning, organising , implementing and facilitating ongoing training
o Conducting evaluations and assessments
o Administering training registers
o Compiling and submitting monthly reports
Reason for leaving : Contract ended
Company : Proserv International
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6. Gift Phora CV Contact: 0847376953
Dates : March 2009- August 2009
Position : Facilitator/Assessor Disabled Learnership
Duties :
o Learner integrated lesson preparation
o Delivering lessons
o assessments through assignments, class exercises, practical’s, as well as
providing practical training
o Assisting with the compilation of Learner POE’s
o Facilitating and Assessing the following Qualifications
- Accommodation Services Level 2
Reason for leaving : Learnership Project Ended
Company : Famous Brands (Debonair’s Pizza)
Dates : August 2007 to March 2009
Position : Training Manager
Duties :
o Providing world class training
o Planning, organising , implementing and facilitating ongoing training
o Conducting evaluations and assessments
o Administering training registers
o Compiling and submitting monthly reports
o Printing of certificates
o Facilitating the following Modules:
- Train the Trainer (training of store level trainers)
- Customer Service
- Health and Professional appearance
- Telephone Skills
- Clean Food Production Areas
Reason for leaving : Career advancement
Employment Details Continued
Company : Bosasa Group of Companies
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7. Gift Phora CV Contact: 0847376953
Dates : August 2005 to August 2007
Position : Facilitator/Trainer for Basic Chef Qualification
Duties :
o Preparing learner integrated lessons
o Delivering lessons, and assessments through written and oral tests, class
exercises and on the job training
o Conducting monthly food safety and general hygiene practices audits
o Preparing daily food samples
o Preparing for audits
o Providing administrative duties
o Facilitating the following Modules:
- Kitchen Cleaning and Hygiene,
- Equipment handling,
- Food Server,
- Food Handler,
- Health and Safety,
- First aid level one
- Basic Fire Fighting
- Basic Nutrition,
- Cookery I and II,
- Supervisory skills,
- Table service
Reason for leaving : Career advancement
Employment Details Continued
Company : Hospitality Professionals (Proserv International)
Dates : January 2005-July 2005
Position : Facilitator/Assessor
Duties :
o Learner integrated lesson preparation
o Delivering lessons
o assessments through assignments, class exercises, practical’s, as well as
providing practical training
o Assisting with the compilation of Learner POE’s
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8. Gift Phora CV Contact: 0847376953
o Facilitating and Assessing the following Qualifications
- Professional Cookery level 4
- Food and Beverages Level 4
- Accommodation Services Level 2
Reason for leaving : Learnership Project Ended
Company : Frenchman’s Creek Country Golf Club Florida
USA (Country Golf Club 600 Houses within the
club, which makes it a total of plus minus 1200
members? living in the club and has 2
Restaurants in the estate and 1 at the Beach
Dates : October 2003 to October 2004
Position : Food and Beverage Management Traineeship
Duties :
o As a trainee my duties vary from day to day depending on what outlet I’m
working for at that particular time.
o My Home department is the main dining room and that is our banqueting
facility. My responsibilities are to see to it that the dining room is ready and
clean for a particular function, which includes the following. I’ve worked in all
four restaurants. Mainly I work Main Dining room and Grille Room dinner.
o Setting tables, making sure that tables are set according to function list,
correct silverware, centerpieces, table numbers, number of chairs and that
the tables are placed according to the floor plan.
Employment Details Continued
o Preparing side stations, we have six small ones and two big one’s in the
room, making sure that they have coffee rings (cups and saucers), Coffee
warmers, Checks, check covers, extra silverware, all the necessary sauces,
and that the big side stations have enough resets (extra linen).
o Preparing the beverage area, Making sure that all the beverages are made
e.g. ice tea, coffee, preparing creamers (milk), restocking the beverage area
with soda’s, juices, tea pots, water pitchers, coffee pots, making sure that the
coffee machine has enough coffee syrup and that we have in the fridge for
back up, making sure that we have enough glasses and that the beverage
area is ready and clean before service.
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9. Gift Phora CV Contact: 0847376953
o Preparing resets, polishing silverware, folding napkins, making enough
resets, and making sure that the reset area is clean and organized.
o Making sure that the dining room is ready and clean in time for service, which
I’m part of as a waitress.
Reason for leaving : Internship was for 1Year
Company : Jardim’s Cooking School Edenvale
Dates : 2002-2003 March
-
Position : Assistant
Duties :
o Making sure that all the recipes for the day are ready and correctly typed.
o Making sure that all the ingredients are ready and correctly measured.
o Making sure that equipment needed for that particular cooking lesson is clean
and readily available.
o Making sure that there are enough refreshments for break time.
o Making sure that every participant leaves with a set of notes if need be a
copy of the recipes for that particular lesson.
o Making sure that the class is left clean and organized for the next lesson.
o Answering phone calls and assisting with the booking of cooking classes.
Reason for leaving : Left for the Internship in Florida USA
Employment Details Continued
Company : Air Chef’s In-Flight Catering JHB
Dates : June 2001-December 2001
Position : Trainee (In-service Training)
Duties :
Air Chef’s is an In-flight catering services company, which caters for airplanes. It has
six major food preparation areas. It caters for both Domestic and International
Flights.
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10. Gift Phora CV Contact: 0847376953
o As a trainee I got to work in all of these departments.
Sandwich Preparation
This is where all the sandwiches are made and packaged for different Flights
both 1st class and Economy. Making sure that the right sandwiches are made for
the right flight and that the packaging is correct. Ordering necessary cold meats
and breads for the sandwiches.
Hot Kitchen.
o This is where all the hot meals are cooked for all flights; I also got to do a lot
of cooking of these meals. This is where all the cold meals are prepared and
packaged, including deserts.
TSU (Tray Set UP)
o This is where the whole meal is set up from sandwich, hot food, cold food and
dessert and then into the different storage trolleys.
Special Meals
o This is where special dietary meals are prepared and packed then they are
also sent to TSU.
Halaal
o Which has a different kitchen every halaal meal comes from the halaal
kitchen only?
Stores
o Stock taking, ordering and issuing of goods throughout the company.
Reasons for leaving: 6 months In-service training
Curriculum Vitae of Gift Phora 24/02/2016 Page 10 of 11
11. Gift Phora CV Contact: 0847376953
REFERENCES:
Direct superiors at my last four positions in order for work related references to be
obtained verbally:
Name Position Contact Numbers
Mrs Zakiyya Murtuza Ops Director 0214485432/3
Ms Bridget Sepamla HR Manager 083 629 5802
Nandos SA
Mrs Sandra Broodryk Academy Mngr 0116090066
PNP Academy(PVG)
Mr. James Parker Training Director 0828994029
Hospitality Ambassadors
Mrs. Lebogang Makamo Franchise Manager 0846690966
Debonairs Pizza
Mrs. Bennie Andrin Training Co-coordinator 0824471183
Bosasa
Ms Malvika Goswami HR Manager 091-561-775-6400
Frenchmanscreek ext364
mgoswami@frenchmanscreek.
com
Mrs. Mimi Jardim Jardim’s Cookery 082-9536230
(Knows me as MO’)
Curriculum Vitae of Gift Phora 24/02/2016 Page 11 of 11
