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PERSONAL DETAILS
Full Names Pinky Mobile Number 079 784 2367 /072 446 0949
Surname Masuvhelelo Email Address Mpinky9@gmail...
Institution : Nkangala FET College
Course Business Skills
Year Obtained: 2006-2007
Skills and competencies
• Communication...
3. Company : First National Bank
Position : Banking Official
Department : Branch Banking
Core duties: Management of cost
♦...
Position : Call Centre Manager
Contact No : 011 745 7800 (work)
: 072 351 4025
E-mail : cresswell.johaar@primemeridian.co....
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Masuvhelelo Pinky CV

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Masuvhelelo Pinky CV

  1. 1. PERSONAL DETAILS Full Names Pinky Mobile Number 079 784 2367 /072 446 0949 Surname Masuvhelelo Email Address Mpinky9@gmail.com Date of birth 07 August 1987 Health Good Identity Number 8708070754080 Postal Address House 3265 Drivers License None Romania Crescent Gender Female Cosmo City Race African Next of kin Lugisani Mulaudzi (072 446 0949) Nationality South African Physical Address House 3265 Criminal Record None Romania Crescent Randburg 2188 EDUCATIONAL BACKGROUND Matriculation Year 2005 Qualification National Senior Certificate Institution Edison Nesengani Secondary School Subjects Economics HG (E), English HG 2nd Lang (E), Tshivenda HG 1st Lang (C), Business Economics HG (C), Accounting HG (E), Afrikaans HG(F), TERTIARY EDUCATION Institution : South West Gauteng College Course : Business Management (2013) : National Diploma Major subjects : Intro Accounting N4, Business communication N4, Entrepreneurship & Business Management N4-N6 Computer Practice N4-N6 Sales Management N5-N6 Economics N4-N5 Computerized Financial System (Pastel v7) N6 1
  2. 2. Institution : Nkangala FET College Course Business Skills Year Obtained: 2006-2007 Skills and competencies • Communication, Time Management, Decision-making skills • Declare competent in job placement & work experience • Telling skills • FAIS, FICA,NCA,CODE OF BANKING,BASSIL II,INDUCTIONS & INDURSTRIAL RELATION & FRAUD • Processing of transactions on system. • Talent pool on boarding Phase 1 & 3 for Perseverance • Telephone Etiquette. CORPORATE WORK EXPERIENCE 1. Currently working at Prime Meridian Direct Duration: 4th November till Present Position: Database Assistants Department: Call Centre Core duties o Business Development (Prospecting for new business) o Managing and growing existing client base o Building and maintaining client relationships o Assessing clients requirements o Presentations to clients o Costing and quoting clients o Securing orders from existing and prospective clients o Project management o Keeping abreast of new products, technical info and market conditions 2. Company : First National Bank Position : Office Administrator Duration : May 2011-August 2011  Duties: Preparation of administrative documentation. ♦ Maintenance of all Administrative processes in the department. ♦ Production of quality management information advised by management. ♦ Actively take on additional responsibility as and when required by the management. ♦ Provide customer service. 2
  3. 3. 3. Company : First National Bank Position : Banking Official Department : Branch Banking Core duties: Management of cost ♦ Make the customer aware of security information that ♦ Will assist them in keeping their money ♦ Cashing of cheques ♦ Daily balancing of all cash holdings ♦ Bulk clearing of cheques ♦ Processing of deposits and withdrawals, Issuing ♦ Statements, Migration, ATM and ADT and Limits. ♦ Customer Service 3 Company: Pinnacle health (EOH) Duration: 1st march to 31st October Position : Call Centre Agent Department: Contact Centre for Government Employees Medical scheme Core Duties Attending to incoming calls Transfers calls to correct extensions Providing clients with relevant information Take messages REFERENCE Reference : Mrs. Stephen Uys Position : Head Operating People Contact : 087 587 9920 Organization : First National Bank E-mail address : suys2@fnb.co.za Contact : Mrs. Daphne Opperman Position : HR graduate Programme Organization : First National Bank Cell no. : 083 326 6800 E-mail address :daphney.opperman@fnb.co.za Name : Mrs. Pauline Senosi Position : Team Leader Organization : First National Bank (Maponya Mall) Cell no. : 011 938 1114 E-mail address : Maponyamall@fnb.co.za Name : Tebogo Modukanele Position : Contact Centre Team Leader Company : Pinnacle Health (EOH) Contact No : 011 554 1900 Cell number : 084 4810937/074 3344534 Organization : Prime Meridian Direct 3
  4. 4. Position : Call Centre Manager Contact No : 011 745 7800 (work) : 072 351 4025 E-mail : cresswell.johaar@primemeridian.co.za MOTIVATIONAL LETTER. I believe that strength of character and the search for opportunities are products of initiative and innovation. I will therefore always strive to be conspicuous rather than mediocre. I have learnt to be resourceful and creative. I will with enthusiasm grasp and use all the opportunities I encounter. I will always consider the challenge to be greater than the risk. My abilities and my self-respect are my pride and my honour. My knowledge is my strength and my skills are my security. I will not bow before any man for flee from any risk. My education and my abilities will enable me to stand up proud and tall unafraid of the future, and with the strength and independence to thrive for myself and act on my own to enjoy the fruits of my initiative and creations with pride. 4

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