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Think with your Hands:
– How to get started with
    Lego Serious Play
     Martin Sandberg
          2013
You can discover more about a person in an
                               hour of play than in a year of conversation
                                                  -Plato
Martin Sandberg, 2013-04-14




                                                                         2
What bricks to use?
                              • Use the most basic Lego bricks
                              • They enable thinking in metaphors
Martin Sandberg, 2013-04-14




                                                                    3
When to use Lego Serious Play?
                              •   Team building
                              •   Unleashing creative thinking for accelerated innovation
                              •   Work out a solution to a shared problem
                              •   Create a shared mindset about something
                              •   Constructive discussions where everybody is heard
                              •   Build a shared vision
                              •   Leadership development
                              •   One-on-one coaching and Team coaching
Martin Sandberg, 2013-04-14




                              •   Use with your children, family, school, ...


                                                                                        4
Think with your hands
                               Just start building. Trust your hands.
                                Let them pick the bricks they want.
                                           Fiddle about ...
Martin Sandberg, 2013-04-14




                                                                        5
Lego Serious Play – Steps
                              1.   The Challenge - Question
                              2.   Build a model – Metaphor
                              3.   Sharing – Give meaning – Tell your story
                              4.   Questions and reflections
Martin Sandberg, 2013-04-14




                                                                              6
Warm Up – Skills Building
                              1.   Normal, non-metaphorical representation
                              2.   Metaphorical representation
                              3.   Combine models into a shared group model
                              4.   Storytelling
Martin Sandberg, 2013-04-14




                                                                              7
Warm Up Excercises
                              •   Build a duck, 5-10 min
                              •   Build a tower, 10 min
                              •   Build something; assign a description – metaphor, 10
                              •   Build your dream colleague – metaphor, 10 min
                              •   My Monday mornings – story line, 10 min
Martin Sandberg, 2013-04-14




                                                                                         8
Duck
                              • Build a duck using 7 bricks
                              • Explain how it is a duck
                                – Are different people’s ducks similar?
                              • Now remove 3 bricks so that you have 4 left
                              • Explain how it is still a duck
Martin Sandberg, 2013-04-14




                                                                              9
Highest Tower
                              Either individually or as teams:

                              • Build the highest tower you can in 3 min
                                  – It should be able to stand without any support
                                  – You cannot reserve bricks
                              • Share something about your tower – explain what it
                                means
                                  – Point out differences in the towers – no right or
                                    wrong way of building
                                  – Explain how you reasoned in the beginning. Who did
                                    what? Did you assign roles? Did you split the work?
                                  – Test for stability – show attachment to something we
Martin Sandberg, 2013-04-14




                                    have built when it breaks or is disassembled



                                                                                           10
Dream Colleague
                              1. Build a model that represents your Dream Colleague, 3
                              min
                              • Share, 1 min per person
                              • The facilitator asks questions to better understand the
                                 meanings of different parts of the models
                              2. Take one aspect from each model and make a shared
                              model with the others in the team and place it on a paper
                              napkin
                              • Everybody should agree on all the parts of the shared
                                 model.
Martin Sandberg, 2013-04-14




                              • Everybody on the team explains the shared model

                                                                                      11
My Monday Mornings
                              1. Build a story describing your Monday
                                  Mornings, 3-4 mins
                              • Share your metaphor and storyline
                              2. Take one part which you think is most
                              important and put it in the middle and build a
                              model together with everyone else in the group
Martin Sandberg, 2013-04-14




                                                                               12
Build Something and Re-Interpret It
                              1.  Build whatever you feel like building, 3 min
                              2.  The facilitator assigns a meaning to the model
                              3.  The participant explains how the model represents X, 1 min. E.g. ”My
                                  dream holiday is to scuba dive. My model describes the boat and ...”
                              Examples of meanings to assign:
                              • Your dream holiday
                              • The ideal home
                              • Your favorite activity
                              • An ingenious invention
                              • Your favorite song
Martin Sandberg, 2013-04-14




                              • A relaxing day
                              • Your neighbor
                              • The car of the future
                              • Your favourite TV show or movie                                          13
Listen with your eyes
                                     Look at the model that is being shared
                              – use your visual sense to grasp and understand even
                               more of what the other participants are describing
Martin Sandberg, 2013-04-14




                                                                                     14
Examples of Challenges
A) Future Success
                              1. Build a model which shows the road blocks to
                                 your immediate and future success
                              2. Build a model describing what your future
                                 will look like without the barriers
                              3. Build a model which shows what you need
                                 from others and yourself to knock down the
                                 barriers to your success
                              4. Combine your models which will show how
Martin Sandberg, 2013-04-14




                                 you will get support from the team/group
                                                                            16
B) Team Member
                              1. Build a model showing who you are on the team
                                – What do you bring to the team?
                                – What could you bring to the team?
                                – Build some of the functions that you carry out on the
                                  job, also include some hidden aspects of you
                              2. Build an addition to your model that shows how
                                 you think others in your team perceive you
                              3. Who are you at your best?
                                – Build an addition to your model showing your
Martin Sandberg, 2013-04-14




                                  thoughts about this – what characterizes you when
                                  you are at your best?

                                                                                          17
C) Team
                              1. Build an individual model showing how you
                                 perceive your team:
                                –   Show what you believe your team is all about
                                –   What is the spirit of the team?
                                –   The feel of the team?
                                –   The values of the team?
                              2. Build a shared model that shows what your
                                 team is all about
Martin Sandberg, 2013-04-14




                                – What is the team’s shared perception of the team?
                                – What is the spirit and the ‘feel’ of the team?

                                                                                      18
D) Team Aspirations
                              1. Build a individual model showing what you
                                 aspire to be like as a team in the future
                              2. Build a shared model
                              • Each person explains each part of the shared
                                model
Martin Sandberg, 2013-04-14




                                                                               19
E) Team Goals
                              • Build a model describing the goals for the
                                team
                              • Build a model describing the objectives to
                                meet the goals (first steps to meet the goals)
                              • Build a model with the objectives in the form
                                of a storyline to show when in time they
                                should be completed
Martin Sandberg, 2013-04-14




                                                                                 20
F) How do you see yourself?
                              • Build a model describing how you see yourself
                                in your role (team member, Scrum Master,
                                Product Owner, Manager, ... )
Martin Sandberg, 2013-04-14




                                                                            21
G) Your role
                              • Build a model describing your role on the
                                team
                              • What is easy in your role?
                              • What is difficult in your role?
Martin Sandberg, 2013-04-14




                                                                            22
H) Strengths and Weaknesses
                              A. Build a model showing the strengths of your
                                 Product, Team, Organization, ...
                              B. Build a model describing how you can utilize
                                 the strengths

                              1. Build a modell showing the weaknesses
                              2. Build a model describing how you can
Martin Sandberg, 2013-04-14




                                 remove or compensate for the weaknesses
                                                                                23
J) Appreciation
                              1. Build a model describing what you
                                 appreciated in the workshop
                              2. Build a model describing what you would like
                                 to change in a future similar workshop
Martin Sandberg, 2013-04-14




                                                                            24
K) Retrospectives
                              1. Build a model describing what went well
                              2. Build a model describing things that we
                                 should start or stop doing
Martin Sandberg, 2013-04-14




                                                                           25
How does Lego Serious Play work?
                              • Much of our brain’s activity is dedicated to
                                the manipulation of our hands
                              • When we model with our hands and tell
                                stories there is more neuronal activity and
                                better suffusion of blood to critical areas of
                                the brain
                              • 70-80% of our brain’s nerve endings are
Martin Sandberg, 2013-04-14




                                connected to our hands

                                                                                 26
How does Lego Serious Play work?
                              • Psychological Flow: Individuals gain most from
                                a learning process when they are committed
                                to and enjoy the process
Martin Sandberg, 2013-04-14




                                                                             27
The Facilitator
                              • Creates Open-ended building challenges
                              • Gets the group’s dialogue to serve its purpose
                              • Makes the reflections and dialogue process
                                easier
                              • Helps participants express themselves
                              • Asks clarifying questions
Martin Sandberg, 2013-04-14




                                                                             28
Participants’ Etiquette
                              • The Lego model is your answer to the building
                                challenge
                              • There are no wrong answers
                              • There is no ONE right answer – everyone has
                                different views
                              • What the model looks like is not the most
                                important thing
                              • The meaning attached to each model is what
                                makes it valuable
Martin Sandberg, 2013-04-14




                              • The Lego models are tools and means to an end

                                                                                29
Group Size
                              • Roughly 4-8 people per group
                              • One workshop group requires one facilitator
                              • It is generally not possible to facilitate two
                                groups ‘side by side’ because each group
                                would need focused attention from the
                                facilitator, at the same time
Martin Sandberg, 2013-04-14




                                                                                 30
Play !
                              • Put bowls of Lego bricks in your meeting
                                rooms and see what happens
                              • Combine Lego Serious Play with other
                                facilitation techniques
                              • Play around with the Lego bricks and invent
                                new challenges
                              • Get your workshops to a flying start by
                                starting with Lego Serious Play to get people
Martin Sandberg, 2013-04-14




                                talking and energized
                                                                                31
References
                              • seriousplay.com
                              • strategicplayroom.ning.com
                              • seriousplaypro.com

                              • Open source introduction document:
                                LSP Introduction
Martin Sandberg, 2013-04-14




                              • User requirements with Lego: LSP and User
                                Requirements
                                                                            32
Talks you might find interesting
                              • The future depends on play:
                                The future depends on play_Seriouslythemovie
                              • Tim Brown: Tales of creativity and play
                                ted.com/talks/lang/en/tim_brown_on_creativity
                                _and_play.h
                              • Ken Robinson says schools kill creativity
                                ted.com/talks/lang/en/ken_robinson_says_schoo
                                ls_kill_creativity.html
Martin Sandberg, 2013-04-14




                              • Sunni Brown: Doodlers, unite!
                                ted.com/talks/sunni_brown.html
                                                                            33
Food for Thought
                              • How come executives love playing with Lego?
                              • Why do we associate work with ’serious’ and play with ’not
                                serious’ ?
                              • How can you use Lego Serious Play when you have
                                distributed teams?
                              • Is Lego Serious Play still ’serious’ when it is used in schools?
                              • What is a ’lean in’ vs. a ’lean back’ meeting?
                              • How long can you keep your fingers away from a pile of
                                Lego bricks (e.g. in a meeting room)?
Martin Sandberg, 2013-04-14




                              • You can download this presentation here:
                                slidesha.re/ONgvsj

                                                                                               34

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Lego Serious Play Introduction

  • 1. Think with your Hands: – How to get started with Lego Serious Play Martin Sandberg 2013
  • 2. You can discover more about a person in an hour of play than in a year of conversation -Plato Martin Sandberg, 2013-04-14 2
  • 3. What bricks to use? • Use the most basic Lego bricks • They enable thinking in metaphors Martin Sandberg, 2013-04-14 3
  • 4. When to use Lego Serious Play? • Team building • Unleashing creative thinking for accelerated innovation • Work out a solution to a shared problem • Create a shared mindset about something • Constructive discussions where everybody is heard • Build a shared vision • Leadership development • One-on-one coaching and Team coaching Martin Sandberg, 2013-04-14 • Use with your children, family, school, ... 4
  • 5. Think with your hands Just start building. Trust your hands. Let them pick the bricks they want. Fiddle about ... Martin Sandberg, 2013-04-14 5
  • 6. Lego Serious Play – Steps 1. The Challenge - Question 2. Build a model – Metaphor 3. Sharing – Give meaning – Tell your story 4. Questions and reflections Martin Sandberg, 2013-04-14 6
  • 7. Warm Up – Skills Building 1. Normal, non-metaphorical representation 2. Metaphorical representation 3. Combine models into a shared group model 4. Storytelling Martin Sandberg, 2013-04-14 7
  • 8. Warm Up Excercises • Build a duck, 5-10 min • Build a tower, 10 min • Build something; assign a description – metaphor, 10 • Build your dream colleague – metaphor, 10 min • My Monday mornings – story line, 10 min Martin Sandberg, 2013-04-14 8
  • 9. Duck • Build a duck using 7 bricks • Explain how it is a duck – Are different people’s ducks similar? • Now remove 3 bricks so that you have 4 left • Explain how it is still a duck Martin Sandberg, 2013-04-14 9
  • 10. Highest Tower Either individually or as teams: • Build the highest tower you can in 3 min – It should be able to stand without any support – You cannot reserve bricks • Share something about your tower – explain what it means – Point out differences in the towers – no right or wrong way of building – Explain how you reasoned in the beginning. Who did what? Did you assign roles? Did you split the work? – Test for stability – show attachment to something we Martin Sandberg, 2013-04-14 have built when it breaks or is disassembled 10
  • 11. Dream Colleague 1. Build a model that represents your Dream Colleague, 3 min • Share, 1 min per person • The facilitator asks questions to better understand the meanings of different parts of the models 2. Take one aspect from each model and make a shared model with the others in the team and place it on a paper napkin • Everybody should agree on all the parts of the shared model. Martin Sandberg, 2013-04-14 • Everybody on the team explains the shared model 11
  • 12. My Monday Mornings 1. Build a story describing your Monday Mornings, 3-4 mins • Share your metaphor and storyline 2. Take one part which you think is most important and put it in the middle and build a model together with everyone else in the group Martin Sandberg, 2013-04-14 12
  • 13. Build Something and Re-Interpret It 1. Build whatever you feel like building, 3 min 2. The facilitator assigns a meaning to the model 3. The participant explains how the model represents X, 1 min. E.g. ”My dream holiday is to scuba dive. My model describes the boat and ...” Examples of meanings to assign: • Your dream holiday • The ideal home • Your favorite activity • An ingenious invention • Your favorite song Martin Sandberg, 2013-04-14 • A relaxing day • Your neighbor • The car of the future • Your favourite TV show or movie 13
  • 14. Listen with your eyes Look at the model that is being shared – use your visual sense to grasp and understand even more of what the other participants are describing Martin Sandberg, 2013-04-14 14
  • 16. A) Future Success 1. Build a model which shows the road blocks to your immediate and future success 2. Build a model describing what your future will look like without the barriers 3. Build a model which shows what you need from others and yourself to knock down the barriers to your success 4. Combine your models which will show how Martin Sandberg, 2013-04-14 you will get support from the team/group 16
  • 17. B) Team Member 1. Build a model showing who you are on the team – What do you bring to the team? – What could you bring to the team? – Build some of the functions that you carry out on the job, also include some hidden aspects of you 2. Build an addition to your model that shows how you think others in your team perceive you 3. Who are you at your best? – Build an addition to your model showing your Martin Sandberg, 2013-04-14 thoughts about this – what characterizes you when you are at your best? 17
  • 18. C) Team 1. Build an individual model showing how you perceive your team: – Show what you believe your team is all about – What is the spirit of the team? – The feel of the team? – The values of the team? 2. Build a shared model that shows what your team is all about Martin Sandberg, 2013-04-14 – What is the team’s shared perception of the team? – What is the spirit and the ‘feel’ of the team? 18
  • 19. D) Team Aspirations 1. Build a individual model showing what you aspire to be like as a team in the future 2. Build a shared model • Each person explains each part of the shared model Martin Sandberg, 2013-04-14 19
  • 20. E) Team Goals • Build a model describing the goals for the team • Build a model describing the objectives to meet the goals (first steps to meet the goals) • Build a model with the objectives in the form of a storyline to show when in time they should be completed Martin Sandberg, 2013-04-14 20
  • 21. F) How do you see yourself? • Build a model describing how you see yourself in your role (team member, Scrum Master, Product Owner, Manager, ... ) Martin Sandberg, 2013-04-14 21
  • 22. G) Your role • Build a model describing your role on the team • What is easy in your role? • What is difficult in your role? Martin Sandberg, 2013-04-14 22
  • 23. H) Strengths and Weaknesses A. Build a model showing the strengths of your Product, Team, Organization, ... B. Build a model describing how you can utilize the strengths 1. Build a modell showing the weaknesses 2. Build a model describing how you can Martin Sandberg, 2013-04-14 remove or compensate for the weaknesses 23
  • 24. J) Appreciation 1. Build a model describing what you appreciated in the workshop 2. Build a model describing what you would like to change in a future similar workshop Martin Sandberg, 2013-04-14 24
  • 25. K) Retrospectives 1. Build a model describing what went well 2. Build a model describing things that we should start or stop doing Martin Sandberg, 2013-04-14 25
  • 26. How does Lego Serious Play work? • Much of our brain’s activity is dedicated to the manipulation of our hands • When we model with our hands and tell stories there is more neuronal activity and better suffusion of blood to critical areas of the brain • 70-80% of our brain’s nerve endings are Martin Sandberg, 2013-04-14 connected to our hands 26
  • 27. How does Lego Serious Play work? • Psychological Flow: Individuals gain most from a learning process when they are committed to and enjoy the process Martin Sandberg, 2013-04-14 27
  • 28. The Facilitator • Creates Open-ended building challenges • Gets the group’s dialogue to serve its purpose • Makes the reflections and dialogue process easier • Helps participants express themselves • Asks clarifying questions Martin Sandberg, 2013-04-14 28
  • 29. Participants’ Etiquette • The Lego model is your answer to the building challenge • There are no wrong answers • There is no ONE right answer – everyone has different views • What the model looks like is not the most important thing • The meaning attached to each model is what makes it valuable Martin Sandberg, 2013-04-14 • The Lego models are tools and means to an end 29
  • 30. Group Size • Roughly 4-8 people per group • One workshop group requires one facilitator • It is generally not possible to facilitate two groups ‘side by side’ because each group would need focused attention from the facilitator, at the same time Martin Sandberg, 2013-04-14 30
  • 31. Play ! • Put bowls of Lego bricks in your meeting rooms and see what happens • Combine Lego Serious Play with other facilitation techniques • Play around with the Lego bricks and invent new challenges • Get your workshops to a flying start by starting with Lego Serious Play to get people Martin Sandberg, 2013-04-14 talking and energized 31
  • 32. References • seriousplay.com • strategicplayroom.ning.com • seriousplaypro.com • Open source introduction document: LSP Introduction Martin Sandberg, 2013-04-14 • User requirements with Lego: LSP and User Requirements 32
  • 33. Talks you might find interesting • The future depends on play: The future depends on play_Seriouslythemovie • Tim Brown: Tales of creativity and play ted.com/talks/lang/en/tim_brown_on_creativity _and_play.h • Ken Robinson says schools kill creativity ted.com/talks/lang/en/ken_robinson_says_schoo ls_kill_creativity.html Martin Sandberg, 2013-04-14 • Sunni Brown: Doodlers, unite! ted.com/talks/sunni_brown.html 33
  • 34. Food for Thought • How come executives love playing with Lego? • Why do we associate work with ’serious’ and play with ’not serious’ ? • How can you use Lego Serious Play when you have distributed teams? • Is Lego Serious Play still ’serious’ when it is used in schools? • What is a ’lean in’ vs. a ’lean back’ meeting? • How long can you keep your fingers away from a pile of Lego bricks (e.g. in a meeting room)? Martin Sandberg, 2013-04-14 • You can download this presentation here: slidesha.re/ONgvsj 34

Editor's Notes

  1. Lego Serious Play:It’s play with a serious purposeTo enhance your personal effectiveness and your business performanceA facilitated process for groups and teams which fosters creative thinkingExplores relationships and connections in organizationsBuild a shared identityCreate a shared vision
  2. An alternative: Build a model which shows the road blocks to THE TEAM’s immediate and future success. Etc.
  3. Each person tells the story about the team, describing the shared model.
  4. Put bowls of Lego bricks in common areas like the pantry or the window sill in the stairway.
  5. Lego Serious Play for Education: http://youtu.be/2TbTa31ACB4