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Connec&ng	
  Library	
  Instruc.on	
  to	
  Web	
  
Usability:	
  Improve	
  User	
  Experience	
  
Yoo	
  Young	
  Lee	
  
Digital	
  User	
  Experience	
  Librarian	
  
Liaison	
  Librarian	
  to	
  the	
  School	
  of	
  Health	
  &	
  
Rehabilita&on	
  Sciences	
  
yooylee@iupui.edu	
  
	
  
Eric	
  Snajdr	
  
Liaison	
  Librarian	
  
Chemistry,	
  Chemical	
  Biology,	
  and	
  
Psychology	
  
esnajdr@iupui.edu	
  
	
  
Indiana	
  University	
  Purdue	
  University	
  Indianapolis	
  (IUPUI)	
  
Study	
  Background	
  
•  Study	
  se:ng:	
  Library	
  instruc&on	
  	
  
•  When:	
  Fall	
  2014	
  semester	
  
•  Sample:	
  Freshmen	
  students	
  enrolled	
  in	
  
two	
  separate	
  sec&ons	
  of	
  an	
  introduc&on	
  
to	
  science	
  course	
  
•  Tool:	
  Verify	
  usability	
  tool	
  
•  Method:	
  Pre	
  &	
  post	
  test	
  for	
  comparison	
  
of	
  two	
  sec&ons	
  
1	
  
Group	
  1	
   Group	
  2	
  
2	
  
Class	
  outline	
  for	
  the	
  1hr	
  15	
  min	
  	
  
library	
  instruc.on	
  including	
  usability	
  tests	
  
27	
  students	
   21	
  students	
  
Pretest	
   Pretest	
  
Browse-­‐focused	
  
instruc.on	
  
Search-­‐focused	
  
instruc.on	
  
PosTest	
   PosTest	
  
What	
  we	
  tested:	
  Browse-­‐focused	
  
1	
  
2	
  
3	
  
4	
  
3	
  
What	
  we	
  tested:	
  Search-­‐focused	
  
4	
  
Results	
  &	
  Discussion	
  
5	
  
Database:	
  Academic	
  Search	
  Premier	
  –	
  Before	
  instruc.on	
  
59%	
  
Browse	
  
37%	
  
Search	
  
52%	
  
Browse	
  
33%	
  
Search	
  
Group	
  1	
   Group	
  2	
  
Results	
  &	
  Discussion	
  
6	
  
Rich	
  Media	
  Cluster	
  –	
  Before	
  instruc.on	
  
Group	
  1	
   Group	
  2	
  
63%	
  
Browse	
  
4%	
  	
  
Search	
  
38%	
  
Browse	
  
24%	
  	
  
Search	
  
Results	
  &	
  Discussion	
  
7	
  
Specific	
  Books	
  –	
  Before	
  instruc.on	
  
Group	
  1	
   Group	
  2	
  
56%	
  
Browse	
  
33%	
  	
  
Search	
  
59%	
  
Browse	
  
38%	
  	
  
Search	
  
Results	
  &	
  Discussion	
  
vs.	
  
8	
  
Results	
  &	
  Discussion	
  
9	
  
Database:	
  Academic	
  Search	
  Premier	
  –	
  ARer	
  instruc.on	
  
Group	
  1	
   Group	
  2	
  
78%	
  
Browse	
  
19%	
  
Search	
  
12%	
  
Browse	
  
88%	
  
Search	
  
Results	
  &	
  Discussion	
  
10	
  
Rich	
  Media	
  Cluster	
  –	
  ARer	
  instruc.on	
  
Group	
  1	
   Group	
  2	
  
85%	
  
Browse	
  
4%	
  	
  
Search	
  
24%	
  
Browse	
  
71%	
  	
  
Search	
  
Results	
  &	
  Discussion	
  
11	
  
Specific	
  Books	
  –	
  ARer	
  instruc.on	
  
Group	
  1	
   Group	
  2	
  
78%	
  
Browse	
  
22%	
  	
  
Search	
  
41%	
  
Browse	
  
59%	
  	
  
Search	
  
Results	
  &	
  Discussion	
  
12	
  
Books	
  in	
  General	
   Group	
  2	
  
100%	
  
Browse	
  
0%	
  	
  
Search	
  
Before	
   ARer	
  
82%	
  
Browse	
  
18%	
  	
  
Search	
  
Results	
  &	
  Discussion	
  
13	
  
Before	
   ARer	
  
100%	
  
Browse	
  
0%	
  	
  
Search	
  
82%	
  
Browse	
  
18%	
  	
  
Search	
  
Group	
  Study	
  Room	
   Group	
  2	
  
14	
  
Ques.ons?	
  
Thank	
  You!	
  
Yoo	
  Young	
  Lee	
  
Digital	
  User	
  Experience	
  Librarian	
  
Liaison	
  Librarian	
  to	
  the	
  School	
  of	
  Health	
  &	
  
Rehabilita&on	
  Sciences	
  
yooylee@iupui.edu	
  
	
  
Eric	
  Snajdr	
  
Liaison	
  Librarian	
  
Chemistry,	
  Chemical	
  Biology,	
  and	
  
Psychology	
  
esnajdr@iupui.edu	
  
	
  
Indiana	
  University	
  Purdue	
  University	
  Indianapolis	
  (IUPUI)	
  

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Connecting Library Instruction to Web Usability: Improve User Experience

  • 1. Connec&ng  Library  Instruc.on  to  Web   Usability:  Improve  User  Experience   Yoo  Young  Lee   Digital  User  Experience  Librarian   Liaison  Librarian  to  the  School  of  Health  &   Rehabilita&on  Sciences   yooylee@iupui.edu     Eric  Snajdr   Liaison  Librarian   Chemistry,  Chemical  Biology,  and   Psychology   esnajdr@iupui.edu     Indiana  University  Purdue  University  Indianapolis  (IUPUI)  
  • 2. Study  Background   •  Study  se:ng:  Library  instruc&on     •  When:  Fall  2014  semester   •  Sample:  Freshmen  students  enrolled  in   two  separate  sec&ons  of  an  introduc&on   to  science  course   •  Tool:  Verify  usability  tool   •  Method:  Pre  &  post  test  for  comparison   of  two  sec&ons   1  
  • 3. Group  1   Group  2   2   Class  outline  for  the  1hr  15  min     library  instruc.on  including  usability  tests   27  students   21  students   Pretest   Pretest   Browse-­‐focused   instruc.on   Search-­‐focused   instruc.on   PosTest   PosTest  
  • 4. What  we  tested:  Browse-­‐focused   1   2   3   4   3  
  • 5. What  we  tested:  Search-­‐focused   4  
  • 6. Results  &  Discussion   5   Database:  Academic  Search  Premier  –  Before  instruc.on   59%   Browse   37%   Search   52%   Browse   33%   Search   Group  1   Group  2  
  • 7. Results  &  Discussion   6   Rich  Media  Cluster  –  Before  instruc.on   Group  1   Group  2   63%   Browse   4%     Search   38%   Browse   24%     Search  
  • 8. Results  &  Discussion   7   Specific  Books  –  Before  instruc.on   Group  1   Group  2   56%   Browse   33%     Search   59%   Browse   38%     Search  
  • 9. Results  &  Discussion   vs.   8  
  • 10. Results  &  Discussion   9   Database:  Academic  Search  Premier  –  ARer  instruc.on   Group  1   Group  2   78%   Browse   19%   Search   12%   Browse   88%   Search  
  • 11. Results  &  Discussion   10   Rich  Media  Cluster  –  ARer  instruc.on   Group  1   Group  2   85%   Browse   4%     Search   24%   Browse   71%     Search  
  • 12. Results  &  Discussion   11   Specific  Books  –  ARer  instruc.on   Group  1   Group  2   78%   Browse   22%     Search   41%   Browse   59%     Search  
  • 13. Results  &  Discussion   12   Books  in  General   Group  2   100%   Browse   0%     Search   Before   ARer   82%   Browse   18%     Search  
  • 14. Results  &  Discussion   13   Before   ARer   100%   Browse   0%     Search   82%   Browse   18%     Search   Group  Study  Room   Group  2  
  • 15. 14  
  • 17. Thank  You!   Yoo  Young  Lee   Digital  User  Experience  Librarian   Liaison  Librarian  to  the  School  of  Health  &   Rehabilita&on  Sciences   yooylee@iupui.edu     Eric  Snajdr   Liaison  Librarian   Chemistry,  Chemical  Biology,  and   Psychology   esnajdr@iupui.edu     Indiana  University  Purdue  University  Indianapolis  (IUPUI)