1. William Lee Connor
5720 Carnegie Blvd #3206  Charlotte, North Carolina 28209  Phone: (828) 238-1942  E-Mail: Theleeconnor@yahoo.com
Objective
I am a self-motivated, goal oriented team leader that has been in the customer service and sales industry for the past 20
years. My leadership skills include training, motivating, building relationships, and adjusting to the needs of not only my
customers but also to my co-workers.
Experience
Tucked Away Storage
Marketing Partner May 2016 – Sept 2016
 Managed the distribution of fliers and other marketing pieces to generate business
 Generated quotes for all sales based on evaluation of the needs of the property
Del Frisco’s Steakhouse
Lead Bartender May 2007- May 2016
 Corporate trainer for 5 years, which included training new employees in home restaurant and also traveling to new
locations and training their staff on correct ways to succeed in that area
 Shift leader in charge of opening and closing duties on certain shifts to make sure the restaurant was set up for success
 Participated in meetings and provided feed back on how to improve not only the bar area but the restaurant as a whole
Asg Security/Protection one
Sales Consultant February 2012 – March 2016
 Top sales associate for 12 consecutive months
 Positive customer feed back on all customer meetings which resulted in great feed back from the management team
Carolina Panthers
Suite Attendant March 2004 – Present
 Personal suite attendant of Jerry Richardson, owner of the Carolina Panthers
 Cared for the guest who arrive on game days
 Attended the personal needs of each and every guest
Pf Changs
Corporate Trainer March 2001 – May 2007
 Corporate trainer for 3 years, which included training new employees in home restaurant and also traveling to new
locations and training their staff on correct ways to succeed in that area
 Shift leader in charge of opening and closing duties on certain shifts to make sure the restaurant was set up for success

2. 2
Education
CPCC Jan 2010 – December 2012
During these years i worked on getting my associate in science. I averaged a 4.0 GPA. In each of my classes i was praised
for my ability to learn and also my ability to communicate.
Hickory High Aug 1994 – May 1997
Graduated on time with the class of 97. My teachers always spoke well of my character and my ability to learn.
Skills
Based on the assigned duties in sale and restaurant industry it has prepared me for continued growth. This experience has
allowed me to become an effective communicator and associate with individuals on multiple levels. The knowledge I have
attained throughout the years has allowed me to be agile in providing a great customer experience in each and every
industry I have been involved in which has resulted in overall positive impact. This has been evident in the care I’ve been
able to provide the owner of the Panthers, Jerry Richardson along with his family and friends for 13 years. I am excited to
grow in my next opportunity.
References
Available upon request.