SlideShare a Scribd company logo
@jussisolja / jussisolja.com@DaGood / danielgoodall.com@r2r0 / artojoensuu.com@anssimakela / anssimakela.com@Jussipekka / erkkola.net Don’t aimat creating WOM.Aim to exceed & disrupt expectations. LEARNINGS FROM #w2e San Francisco 2009
“People don’t just connect to other people. People connect around social objects.”- Jyri Engeström, Google/Jaikuhttp://www.slideshare.net/jyri/building-sites-around-social-objects-web-20-expo-sf-2009#
Soundcloud.com - Music / MP3 –files as social objects.
Building websites around social objects1. Define your social object2. Define your verbs3. Make the objects shareable4. Turn invitations into gifts 5. Charge the publishers - not the spectators- Jyri Engeström, Google/Jaiku
“RT @davekim: since optimizing for social media, Telegraph UK has upped traffic from Digg from 500K to 5.5M pageviews monthly #w2e”
“You don’t own a community.If you are lucky the community will allow you to help them.”- Jeff Jarvis, excerpt from “What Would Google Do?”
“Community managers live in the service of the community and the individuals in it”- Micki Krimmel, Mickipedia.com
“Everyone in the company should be a community manager.”- Micki Krimmel, Mickipedia.com
“Content on the web is not just about what.It’s what, why, how, for whom, by whom, with what, when, where, how often, what next.”Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09#
Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09#
“Spoken like a human.Written like a human.”Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09#
ContentStrategy Communitymanagers Continuouscontentcycle Audience
Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09# Emotional Functional
Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09# Emotional Functional
- Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09# Emotional Functional
“Ambient searches are the future. Using sensors built into to mobile devices to gather information and then automatically pushing the right content to users.”- Jyri Engeström, Google/Jaiku
“The companies that thrive in web 2.0 are the companies that use the web as a platform to harness the collective intelligence.”- Tim O’Reillyhttp://blip.tv/file/1947371/
“Future of the web?Web 2.0 + World = Web Squared”- Tim O’Reillyhttp://blip.tv/file/1947371/
“Don’t build everything yourself. License / use excisting tools and build on those.”- Tim O’Reillyhttp://blip.tv/file/1947371/
“Facebook created the trusted online identity. They created a cultural norm. It's ok & even expected of you to share your life online.”- Clara Shih, Salesforce.com, author of “The Facebook Era”
“Social media is so important because we are swinging back toward humanity.”- John Maeda, President of RISD
“Real life is the original social media: Events are becoming more and more crucial.Offline as the kick-off and culmination and online as the enabler of continuous dialogue.”
“Key to social marketing:  Be a human. Even better: be a Tummler. Tummlers are the people at Yiddish parties who encourage group participation”
“Role of brands in social media:Spark conversations & enable interaction around your social objects”
“Focus on building social capital aka whuffie. The money will follow.”- Tara Hunt, HorsePigCow.com
“Give to get”
“There is no such thing as a social media campaign.It’s all about ongoing relationships.”
“Engaging social media is PR, marketing, product development & customer service all rolled into one.”
“Make happiness yourbusiness model.”- Tara Hunt, HorsePigCow.com
Brands are getting on board…48 social media managers @ DellDedicated social media team @ Coca-Cola.Mission: #1 Social Brand in the world @ Ford.
stick to your core competency: the internet is the ultimate BS detector #w2e#w2e design for the two percent (influencers) and also for the others. Two tiers needed.RT @RGreenberg: Key to succesful and meaningful business tweeting, engage in conversation, #w2e Dont just tweet business infoBuild something simple and let it evolve. #w2eRT @motivationmama: RT @gwenbell Social media is so important because we are swinging back toward humanity. John Maeda, Pres of RISD #w2emoney spent on marketing is money taken away from product development #w2eif you're invited to a dinner party, don't turn up to sell tuppaware" - Schultz #w2e"Tummlers are the people at Yiddish parties who encourage group participation" - Schultz #w2e"you don't create community, you create the conditions for community" - Oberkirch #w2e#w2e ad agencies used to be the authorities on understanding and affecting user behaviour. Today it's the social media & web 2.0 startups.Go for the opportunity for dialogue rather than legal shutdown of "bad" content online. #fordw2e #w2eCompanies tend to have a campaign-approach to social media whereas they should look at it as a continuos activity. #fordw2e #w2eFor more quotes & buzz from Web 2.0 San Francisco:http://search.twitter.com/search?q=%23w2e
@DaGood / danielgoodall.com@r2r0 / artojoensuu.com@anssimakela / anssimakela.com@Jussipekka / erkkola.net@jussisolja / jussisolja.com

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Learnings & buzz from Web 2.0 Expo San Francisco 2009

  • 1. @jussisolja / jussisolja.com@DaGood / danielgoodall.com@r2r0 / artojoensuu.com@anssimakela / anssimakela.com@Jussipekka / erkkola.net Don’t aimat creating WOM.Aim to exceed & disrupt expectations. LEARNINGS FROM #w2e San Francisco 2009
  • 2. “People don’t just connect to other people. People connect around social objects.”- Jyri Engeström, Google/Jaikuhttp://www.slideshare.net/jyri/building-sites-around-social-objects-web-20-expo-sf-2009#
  • 3. Soundcloud.com - Music / MP3 –files as social objects.
  • 4. Building websites around social objects1. Define your social object2. Define your verbs3. Make the objects shareable4. Turn invitations into gifts 5. Charge the publishers - not the spectators- Jyri Engeström, Google/Jaiku
  • 5. “RT @davekim: since optimizing for social media, Telegraph UK has upped traffic from Digg from 500K to 5.5M pageviews monthly #w2e”
  • 6. “You don’t own a community.If you are lucky the community will allow you to help them.”- Jeff Jarvis, excerpt from “What Would Google Do?”
  • 7. “Community managers live in the service of the community and the individuals in it”- Micki Krimmel, Mickipedia.com
  • 8.
  • 9.
  • 10. “Everyone in the company should be a community manager.”- Micki Krimmel, Mickipedia.com
  • 11. “Content on the web is not just about what.It’s what, why, how, for whom, by whom, with what, when, where, how often, what next.”Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09#
  • 12. Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09#
  • 13. “Spoken like a human.Written like a human.”Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09#
  • 15.
  • 16. Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09# Emotional Functional
  • 17. Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09# Emotional Functional
  • 18. - Kristina Halvorson, Brain Traffichttp://www.slideshare.net/khalvorson/content-strategy-whats-real-whats-relevant-web-20-expo-sf-09# Emotional Functional
  • 19. “Ambient searches are the future. Using sensors built into to mobile devices to gather information and then automatically pushing the right content to users.”- Jyri Engeström, Google/Jaiku
  • 20. “The companies that thrive in web 2.0 are the companies that use the web as a platform to harness the collective intelligence.”- Tim O’Reillyhttp://blip.tv/file/1947371/
  • 21. “Future of the web?Web 2.0 + World = Web Squared”- Tim O’Reillyhttp://blip.tv/file/1947371/
  • 22. “Don’t build everything yourself. License / use excisting tools and build on those.”- Tim O’Reillyhttp://blip.tv/file/1947371/
  • 23. “Facebook created the trusted online identity. They created a cultural norm. It's ok & even expected of you to share your life online.”- Clara Shih, Salesforce.com, author of “The Facebook Era”
  • 24. “Social media is so important because we are swinging back toward humanity.”- John Maeda, President of RISD
  • 25. “Real life is the original social media: Events are becoming more and more crucial.Offline as the kick-off and culmination and online as the enabler of continuous dialogue.”
  • 26. “Key to social marketing: Be a human. Even better: be a Tummler. Tummlers are the people at Yiddish parties who encourage group participation”
  • 27. “Role of brands in social media:Spark conversations & enable interaction around your social objects”
  • 28. “Focus on building social capital aka whuffie. The money will follow.”- Tara Hunt, HorsePigCow.com
  • 30. “There is no such thing as a social media campaign.It’s all about ongoing relationships.”
  • 31. “Engaging social media is PR, marketing, product development & customer service all rolled into one.”
  • 32. “Make happiness yourbusiness model.”- Tara Hunt, HorsePigCow.com
  • 33. Brands are getting on board…48 social media managers @ DellDedicated social media team @ Coca-Cola.Mission: #1 Social Brand in the world @ Ford.
  • 34. stick to your core competency: the internet is the ultimate BS detector #w2e#w2e design for the two percent (influencers) and also for the others. Two tiers needed.RT @RGreenberg: Key to succesful and meaningful business tweeting, engage in conversation, #w2e Dont just tweet business infoBuild something simple and let it evolve. #w2eRT @motivationmama: RT @gwenbell Social media is so important because we are swinging back toward humanity. John Maeda, Pres of RISD #w2emoney spent on marketing is money taken away from product development #w2eif you're invited to a dinner party, don't turn up to sell tuppaware" - Schultz #w2e"Tummlers are the people at Yiddish parties who encourage group participation" - Schultz #w2e"you don't create community, you create the conditions for community" - Oberkirch #w2e#w2e ad agencies used to be the authorities on understanding and affecting user behaviour. Today it's the social media & web 2.0 startups.Go for the opportunity for dialogue rather than legal shutdown of "bad" content online. #fordw2e #w2eCompanies tend to have a campaign-approach to social media whereas they should look at it as a continuos activity. #fordw2e #w2eFor more quotes & buzz from Web 2.0 San Francisco:http://search.twitter.com/search?q=%23w2e
  • 35. @DaGood / danielgoodall.com@r2r0 / artojoensuu.com@anssimakela / anssimakela.com@Jussipekka / erkkola.net@jussisolja / jussisolja.com